FINAL Practice – Flashcards
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The retailer of Craftsmen tools is using product differentiation when it advertises that unlike some other tools, its brand of tools have a lifetime warranty.
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True
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An ad in Fit magazine offered a 30 day in home trial of lifestyle exercise bike with free shipping and return if you weren't satisfied. The function of the ad was to?
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encourage consumer to try the bike
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Of all business functions ______ is the only one whose primary role is to bring in revenue
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Marketing
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the standard agency commission is 22% of total billing
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true
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which statement about FDA is true?
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they have authority over labeling, packaging, and branding of all packaged foods and therapeutic devices.
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when state farm insurance uses adv to show that it has lower rates than progressive it is using competitive advertising
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true
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the two requirements for adv are centralized exchange and an environment where supply exceeds demand
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true
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the ____ element of the marketing mix includes the way the product is designed, positioned, branded and packaged.
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Product
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which of the following assumptions for free market economics suggest that people are acquisitive and always want more for lest
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self-interest
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_____ means doing what the advertiser and the advertisers peers believe is morally right in a given situation
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Ethical advertising
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the adv industry as a whole doesn't like the responsibility of self-regulation, instead they encourage the gvt to regulate industry and tell them exactly what to do
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False
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The use of puffery in advertising is illegal
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False
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the concept of speech vs commercial speech is of greatest significant when determining the legitimacy of advertising for:
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Tobacco
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Which of the following is an example of a good?
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a bottle of water
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Tammy works at P&G and is responsible for all strategic decisions relation to P&Gs tide brand of laundry design and manufacturer as well as the brand's pricing. What is most likely Tammy's job?
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Product or Brand Manager
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Trends are short-term in focus and fads are long-term.
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False
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A marketer of Muir Gien brand organic soup would want to stimulate primary demand for its brand of soups.
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False
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Which of the following is the BEST example of a service
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a short class to repair a bike flat tire
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the 4 P's of marketing mix are
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Product, price, place, promotion
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____ is a structured communication tool, usually paid for and persuasive in nature about products or ideas by identified sponsors through various media
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Advertising
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When the city of Pensicola Florida advertises itself as the "perfect place for the perfect florida vacation" it is using
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puffery
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a(n) _____ is an independent organization of creative specialists who work for advertiser and occasionally subcontracts to advertising agencies
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Creative Boutique
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to differentiate its candy from that produced by other candy companies, the manufacturer of green and block brand confections advertisers that it is the only one to make its chocolate organically. this commitment to market only organic chocolate is an example of
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Unique Selling Proposition
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An ad agency's traffic dept:
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Coordinates all phases of ad production including deadlines
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the modern ____ advertising agency supplies both adv and nod-acv services in all areas of communications and promotions for its clients.
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Full-Service
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Retailers like the home depot use TV, catalogs, internet and magazines to transmit advertising messages to consumers, in terms of the four distinct groups around which advertising is organized the home depot was:
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Media
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the better business bureau is a government agency that investigates advertising for possible violations of truth and accuracy at the national level
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False
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the big cursive G that appears in all ads for General Mill is an example of a trademark
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True
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the term _____ can be used to explain why most of the automobile manufacturers produce almost similar products and yet consumers have developed preferences for specific brands.
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Product Differentiation
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under current law the only product claims, explicit or implied, that are considered deceptive are those that;
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are factual false and have the potential of misleading reasonable people
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the FTC defines ____ as any ad that contains a misrepresentation, omission or other practice that can mislead a significant number of reasonable consumers to their detriment
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deceptive advertising
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socially responsible advertisers;
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act upon society views as best for the welfare of people in general
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one of the primary differences between national and local advertisers is that local advertisers plan strategically and national advertisers think tactically
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False
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account executives are;
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the liaisons between the agency and the client
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when compared to an in-house agency an outside or independent ad agency offers which of the following advantages
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more objective viewpoint to the advertisers business
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the harvard school of public health college alcohol study studied popular marketing campaigns that try to curl college binge drinking by easing peer pressure among students and determined they are failures. this info gathered by this study would be an example of ____ data because it was collected from a college campus for a specific purpose
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Primary
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Which of the following is an example of a variable used in demographic segmentation?
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Income
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_____ determine the specific short-term actions to be taken, internally and externally by whom and when
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Tactics
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_______ is the pattern of attitudes and activities that help people reinforce, sustain or modify their social and self-image.
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Primary Motivation
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Consumers are immune to psychological pricing
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False
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which of the following types of distribution would be BEST used for a new live of vitamins that is only going to be available via health stores?
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Selective
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When JAna uses $1-off coupon to purchase an exercise mat, she is providing a form of feedback to the source
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True
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taking into account the Elaboration Likelihood Model, which of the following purchases would be MOST likely to involve the peripheral route to persuasion?
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a new flavor of energy drink
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Technology research company, Forrester REsearch has carried out an evaluation of European online retailer by asking consumers on how well the Web sites helped them achieve their goals. Forrester only surveyed a ____, small portion of the people that represent the consumers who shop online
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Sample
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_______ objectives can be stated in terms of profit, return on investment, net worth, grown or corporate system.
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...
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to increase the likelihood of preparing the most effective advertising messages, companies will often utilize:
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Pre-Testing
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Mood-lites are colored light bulbs that were developed according to research on how colors affect moods. in allocating funds for adv the new light bulbs the manufacturer decided to budget 5% of last years sales for adv expenditures. which allocation method was the manufacturer using?
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Percentage of Sales
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A marketing researcher designed a qualitative questioner that asked "in your opinion, how should the government take a more active role in making sure that your food is handled properly?" there were lines provided to write an answer. what type of question would this researcher be using?
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Open-ended
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a smart advertising decision is to target everyone for a parity item, so to save time and money
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False
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When looking for a babysitter, a mom may consider the teen next door and a former daycare employee. These two make up her evoked set.
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True
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_____ is creating, maintaining and enhancing long-term relationship with consumers and other stakeholders that result in exchange of info and other items of mutual value.
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Relationship Marketing
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Assume bakery that wholesaler's gourmet pies and cakes to upscale restaurant chains has developed marketing objectives. which of the following is the BEST sales-target objective for the bakery use?
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to increase sales of pecan pies by 3% during the next 6 months
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what is the first step in the traditional top-down marketing plan?
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Conducting a situation analysis
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The ____ for an organization assembles all the pertinent facts about the organization the marketers it serves and its products, services, customers and competition
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Marketing Plan
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___ refers to lifestyle and psychological characteristics such as attitudes interest and opinions
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Psychographics
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An impulse purchase would be a typical ex of high involvement type of persuasion
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False
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what is the greatest disadvantage for using the percentage of sales method when determining the adv budget?
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the % of sales method is only as good as the previous sales numbers. if last year was bad, the percentage of the advertising budget will be lower, thus equating adv with sales and revenue
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background research that uses available and already published info about a topic is called ____`
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secondary research
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Value is defined as the ration of price to the scientifically proven benefits provided
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False
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_____ means that the research actually measures what it says it measures
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validity
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in which section of a typical adv plan are media objectives, media vehicle selection and budget allocations and media scheduling started?
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Media Strategy
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____ are the roadmaps or blueprints for making the objectives possible
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Strategies
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____ are what you want to accomplish with a strategic plan
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Objectives
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In a SWOT analysis, opportunities and threats are _____, and strengths and weaknesses are _____
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External, Internal
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____ is the mental and emotional processes and the physical activities of people who purchase and use goods to satisfy particular needs and wants.
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Consumer Behavior
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through marketing research, prudential insurance discovered that about 40% of its sales were initiated by current customers rather than company insurance agents. With this knowledge it used what kind of behavioristic segmentation variable to segment its market into prudential policy holders and non-policy holders?
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user status
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think about the various sources of brand messages. which message form is considered to be a confirm message because that is what others say and conform (or not) about what the company says or does?
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Unplanned
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With advertising research its possible to have reliable results that aren't necessarily valid results
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True
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a smaller sample size of volunteer respondents can be more easily generalized to a population as a whole
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False
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when engaged in media planning activities, it is important to note that media objectives directly result from
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the advertising blue
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baseball commissioner authorized an investigation to alleged steroid use by MLB players. the scandal which revolved around certain baseball superstar enhancing their abilities with the illegal substance, necessitated MLB's need for _____ as a way to maintain its popularity
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Reputation Management
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there are 2 components to media tactics when developing a media schedule. one is characterized as periods of relatively short bursts when campaign exposures increases and is called ____. The other is referred to as ____, occurs when there is a rather continuous media effort with periodic peaks.
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Flighting, Pulsing
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which of the following is a basic objective for direct marketing
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develop leads, create sales, traffic generation
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an advantage to sales promotions are that they may become a consumer expectation
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false
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the 2 major components of media objectives are audience objectives and:
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message distribution objectives
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an example of cause marketing would be a company adopting a good cause and sponsoring its fund-raising and other community-oriented efforts
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True
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Public communication campaigns can be used to discourage behavior
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True
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Advertising is often referred to as ____, whereas PR is often referred to as ____
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above/below
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____ require participants to compete fora prize based on skill
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contest
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a professional specializing in fundraising is known as
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development officer
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coproorate comm programs with government and with the public on issues related to government and regulation are called
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public affairs
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PR practitioners track the impact of a campaign in terms of ____.
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output and outcome
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media planners often define media objectives by the adv schedules ____. the total size of the audience for a set of ads or an entire campaign
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message weight
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which of the following products would most likely advertise using a continuos scheduling pattern?
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cat food
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advertising that asks the reader viewer or listener to provide feedback straight to the sender
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direct response adv
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one of the drawbacks to direct marketing is the fact that such efforts must often stand of their own without content support of the media that advertising offers
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True
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an example of a ____ is the avalon hill general, which has on outside advertising. it features news, strategy articles, and essay on game design- all about the companies brand of games.
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House organ
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the growth of direct marketing has been fueled by
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the expanding use of credit cards
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___ refers to the number of different ppl or households exposed at least once to a medium during a given period of time
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Reach
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an opportunity to see (OTS) is sometimes referred to as
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ad impression
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Loyalty programs that require membership are popular with marketers because they generate info for databases
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true
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direct marketing interaction can take place at any location
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True
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Campbells soups maintain a low-level of adv during the entire year, but it advertises heavily during winter when people are cold and looking for soothing warm. what strategy is used
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Pulsing
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the person in charge of negotiation and contracting with media is called a(n)
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Media Buyer
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A sales promotion aimed at members of the distribution channel is called a
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Trade Promotion
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____ typically measures TV audiences whereas ___ measures radio
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AC Nelson, Arbirtron