question

The sensing versus intuition scale on the Myers-Briggs Types Indicator determines whether as person is oriented

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toward gathering data or the big picture

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To reduce dissonance in the workplace, managers are advised to hold _____________ responsible for the causes of the dissonance

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external factors

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The fundamental attribution error causes people to tend to attribute

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successes and failures of others to internal factors

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Social learning theory involves learning through

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observing models

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of the six behaviors that managers focus on, which behavior typically is the most troubling to an organization

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workplace misbehavior

question

In the global team, team members should be guard against _____________, which can be a source of discord and resentment among team members

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diversity

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Low cohesiveness combined with a strong alignment between group goals and organizational goals typically results in this

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A moderate productivity increase

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Norming is a stage of group development that occurs when

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the group develops cohesiveness

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Teams composed of individuals with skills that are highly complementary to one another are called

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cross functional teams

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The only effective way to guard against social loafing is for managers to make special efforts to do this.

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assess individual contributions of group members

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Managers find that ______ works best for motivating employees

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sharing a company profits

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In equity theory, an underrewarded individual is likely to ________

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lack motivation because he or she does not receive enough reward for what he or she does

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Zach is what type of manager?

answer

Theory Y- oriented

question

Across cultures the need for achievement seems to correlate with which of the following

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acceptance of risk

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The direction of an individual's motivation can be channeled to benefit _______

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both individual and organization

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The __________ dimension reflects the degree of trust and respect subordinates had for their leader in Fiedler's model.

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leader-member relations

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A leader who pretty much leaves employees on their own is assuming this SLT role

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delegating

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A difficult skill for a team leader to learn is knowing when to _________ with the team

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intervene with

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Esteban was rated a 5,8 on the managerial grid. A good way to descrive Esteban is

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high in concern for people, moderate in concern for production

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Because leading is one of the four basic managerial functions ________ leaders

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all managers should be

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Which of the following is a good example of an organization using a learning culture to further its goals?

answer

company sharing "tricks" for how to best use a complicated software program

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A listener's summary of a speakers words shows that the listener correctly understood the speakers message. Which of the following must be true?

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Either the speaker sent a clear message or listeners was able to interpret an unclear message successfully despite its lack of clarity

question

Which fact best illustrates how disruptive email can be?

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It takes 64 seconds for a person to regain his or her train of thought following an email interruption

question

Which of the following is a good example of an organization using a learning culture to further its goal?

answer

a company sharing "tricks" for how to best use a complicated software program

question

Two main communication challenges of using company internet systems are legal issues and __________

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lack of personal interaction

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the transformation process transform

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inputs into goods and services

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the typical reason for why an entrepreneur considers implementing employee empowerment in an organization is to make sure that the organization _________

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stays nimble and flexible

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The requirement for value chain management that involves better product demand forecasting information

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organizational process

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In the second step of control process actual performances can be considered acceptable as long as the performances doesn't fall

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outside an acceptable range of variation

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A manager measuring actual performance is like a teacher

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grading a test

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The more control system helps an organization _________ the more successful it is judged to

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meet its goal

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people who become entrepreneurs often have

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family members who are entrepreneurs

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when a budget is used for controlling it provides __________ against which recourse consumption can be compared

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quantitive standards

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It is estimated that in the United states about ____________ of all economics output is toward making tangible physical objects

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20 percent

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The purpose of operations management is to manage

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the transformation process

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In many cases, immediate corrective action rather than basic corrective action is taken by manager because they

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lack time

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in evaluating quality, the performance of a product is measured in-

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how well the product operates

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A business model is

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a strategic design for how a company intends to make a profit

question

The durability an expensive pair of shoes provides has value since _________ are willing to _________ it

answer

customers pays for it

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