Health and Social Care in Setting Essay Example
Health and Social Care in Setting Essay Example

Health and Social Care in Setting Essay Example

Available Only on StudyHippo
  • Pages: 3 (652 words)
  • Published: October 21, 2016
  • Type: Case Study
View Entire Sample
Text preview

The Communication Cycle was first identified in 1965 by Charles Berner.Then later reform by Arygale; who was a psychologist. The communication cycle is when we understand what is being said, reflect and check out what the person you are communicating with is saying. When communicating to people we have to make sure they understand what we are saying and respond to it accordingly. The communication cycle has 6 steps.

The stages involved in this cycle are:

1. Ideas occur

2. Message coded

3. Message sent

4. Message received

5. Message decoded

6. Idea understood Dr Bruce Tuckman published his Forming Storming Norming Performing model in 1965. He added a fifth stage, adjourning, in th


e 1970s. The progression is: Forming The leader has a high dependence for guidance and direction. There isn’t much agreement on team focus other than getting information from the leader .Peoples role and responablitiy are unclear. Leader must have preparation on doing a lot of answering questions about the team's aims and on things that need to be worked on. Some processes are on the level at times ignored. Storming

Decisions aren’t made straight easily with a group of people . People within the group position view as they attempt to establish themselves in relation to other team members and the leader, who might receive challenges from team members. Clarity of purpose increases but plenty of uncertainties persist. Cliques and factions form and there may be power struggles. The team needs to be focused on its goals to avoid becoming distracted by relationships and emotional issues. Compromises may be required to enabl

View entire sample
Join StudyHippo to see entire essay

progress. Norming

Agreement and consensus is largely forms among team, who respond well to facilitation by leader. Roles and responsibilities are clear and accepted. Big decisions are made by group agreement. Smaller decisions may be delegated to individuals or small teams within group. Commitment and unity is strong. The team may engage in fun and social activities. The team discusses and develops its processes and working style. There is general respect for the leader and some of leadership in specific areas. Now that the team members know each other better, they may be socializing together, and they are able to ask each other for help and provide constructive criticism.

Performing The team is more strategically aware; the team knows clearly why it is doing what it is doing. The team has a shared vision and is able to stand on its own feet with no interference or participation from the leader. There is a focus on over-achieving goals, and the team makes most of the decisions against criteria agreed with the leader. The team has a high degree of autonomy. Disagreements occur but now they are resolved within the team positively and necessary changes to processes and structure are made by the team.

The team is able to work towards achieving the goal, and also to attend to relationship, style and process issues along the way. team members look after each other. The team requires delegated tasks and projects from the leader. The team does not need to be instructed or assisted. Team members might ask for assistance from the leader with personal and interpersonal development. Leader delegates and oversees Adjourning

justify">The fifth stage is, Adjourning, is the break-up of the group, hopefully when the task is completed successfully, its purpose fulfilled; everyone can move on to new things, feeling good about what's been achieved. From an organizational perspective, recognition of and sensitivity to people's vulnerabilities in Tuckman's fifth stage is helpful, particularly if members of the group have been closely bonded and feel a sense of insecurity or threat from this change.

Social Workers often have to communicate in situations where conditions may present many barriers to communication. They may also be working with individuals who are reluctant to communicate and resistant to change. Consequently specialists are required to have advanced communication skills if they are to be effective.

Get an explanation on any task
Get unstuck with the help of our AI assistant in seconds