Communications Study Set 1 – Flashcards
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When hiring, employers are MOST likely to be influenced by an applicant's...
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oral communication skills (speaking and listening).
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Radio and television are examples of...
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channels
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A speaker who blames doctors for the rise in lung cancer deaths is engaging in...
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scapegoating
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Who bears the responsibility for communication actually taking place?
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both the speaker and the listener.
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An oversimplified mental picture is known as a...
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stereotype
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Bizarre clothing worn by the speaker is an example of a...
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interference
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Information overload is caused by a speaker who...
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covers too much material
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Which method of public speaking involves looking at the audience most of the time, while occasionally glancing at brief notes?
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extemporaneous
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The part of speech that links one section to another is known as a...
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transition
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If there are discrepancies between the verbal and nonverbal components of a speech, listeners will probably...
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accept the nonverbal as the true message.
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Which of the following can cause a speech to be dull?
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unenthusiastic delivery
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A speech, says management consultant David W. Richardson, takes place in...
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unenthusiastic delivery
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When you are a speaker, which of the following is the key question to constantly ask yourself?
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Am I getting through to my listeners?
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Which of the following does the text list as a component of the speech communication process?
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situation
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In the speech communication process, the message is sent in the form of...
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symbols
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The part of a speech that you want your listeners to remember if they forget everything else is known as the...
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central idea
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A loudspeaker is an example of a...
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channel
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The extemporaneous method of speaking involves...
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using notes
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In the speech communication process, anything that blocks or hinders the communication of a message is called...
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interference
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The term used by the text for visualizing successful actions is...
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positive imagery
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Which of the following does the text recommend as way to release tension?
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inhale and exhale slowly
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According to the text, "locking" your eyes with a listener's eyes...
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helps calm you
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Public speakers should regard their task as...
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communication only
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When practicing your speech, devote extra time to the...
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introduction
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Acting as if you are poised and confident...
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sometimes leads to actually becoming poised and confident
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If, during a speech, your mind goes blank and you forget where you are in the speech, the text recommends that you...
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ask the audience "Where was I?"
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According to the text, shyness...
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is a characteristic of some successful people in show business.
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According to the text, a sudden bolt of panic can hit speakers who...
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initially feel no fear
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Which one of the following fears usually disappears as speakers gain experience?
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fear of the unknown
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The term used by the text for visualizing successful actions is...
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positive imagery
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Striving for perfection...
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places unnecessary pressure on yourself
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Which of the following was mentioned in the text as a way to control nervousness?
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act as if you are already poised and confident
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The greatest amount of anxiety in a speech is usually experienced in the...
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introduction
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To avoid memory lapses during a speech...
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prepare a card with key information on it
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A public speaker who tries to eliminate all fear is pursuing a goal that is...
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undesirable
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Switching your thoughts from "I'm going to fail" to "I will give the audience some good information" is a technique known as changing your...
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self-talk
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The text says that worrying about yourself and your image in a speech is a kind of...
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vanity
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The term used by the text to describe "a zesty, enthusiastic, lively feeling with a slight edge to it" is...
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positive nervousness
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If you flub a sentence or mangle an idea during a speech, you should...
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pause and correct yourself without apologizing
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What statement about pauses is false?
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Pauses should last a minimum of ten seconds.
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Which method of delivery involves speaking on the spur of the moment with no chance to prepare?
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impromptu
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In a manuscript speech, the text recommends inserting slanting lines to indicate...
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a pause
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The text recommends that you at the audience what percentage of the time?
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95%
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"Whatchadoin?" for "What are you doing?" is an example of poor...
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articulation
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Which aspect of nonverbal communication is considered a "figurative handshake?"
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eye contact
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If nonverbal communication contradicts verbal messages, listeners will accept ___________ as a true message.
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the nonverbal
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A speakers cloths should be...
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a bit dressier than the listeners' clothes
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If you fear that you will cry while telling a painful personal story in a speech, you should...
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tell the story after alerting the audience that you might cry
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"Uh" and "um" are examples of what the text calls...
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verbal fillers
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If you practice your speech and find that you are two minutes over the time limit, you should...
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Cut out material by using your outline and speaking notes
