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which of the following principles helps provide a foundation for understanding communication

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communication is systematic

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the statement, "communication is a process" implies that

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communication is ongoing and ever changing

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according to the text, the essential components of communication are

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source, message, interference, channel, receiver, feedback, environment, and context

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the principles of effective composition and speech delivery were first studied by

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the rhetoricians of ancient greece and rome

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speech communication is a diverse discipline involving a range of behaviors and situations. the common thread connecting all of these behaviors and situations is

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human symbolic interaction

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the classical theoretician who noted that communication needed to be presented by " a good man speaking well" was

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quintillian

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your textbook discusses the relationship between communication and ethics. One principle discusses is that unethical communication

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May, in fact, constitute effective communication

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Aristotle, a classical Greek rhetorician, argued that communication was most effective when a speaker's character, or _____, was engaged in presenting truth

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ethos (ethical appeal)

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when individuals are involved in a simultaneous communication process, they are involved in

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a transaction

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"the whole is greater than they sum of its parts" is a question that best illustrates the principle that communication is

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systematic

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although communication can be considered both transactional and interactional, the prime function of the communication source/ sender is to

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initiate the message

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the internet has made it much easier for people to access all types of information. Unfortunately, this has led to a greater tendency for some people to

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plagiarize

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feedback is an essential component of the communication process because

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it serves as a corrective device

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effective communication skills

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are learned over time through instruction and practice

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which of the following statements about culture and communication is most accurate

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the way in which people communicate is primarily a function of culture

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radio, television, telephone, and the World Wide Web are all examples of

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mediated communication

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After finishing a lecture of thermodynamics, Arleen compliments Dr. Phen by saying, "sir, that was a 'bad' lecture" to which Dr. Phen responds, "why, what was wrong with it?" which of the following statements about communication best illustrates Dr. Phen's response

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meanings are in people

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Becky decides to translate her feelings of anger into words and communicate them to Brent. In doing so, Becky enacts the process of

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encoding

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Josh and Mark take turns exchanging information about their plans for the day during their morning chat over coffee. Their conversation best demonstrates that communication is

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interactive

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an important principle related to the basic elements of communication is that you

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are simultaneously a source and a reciever

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Kristen had a disagreement with Paul and told him that he was an idiot. Later, while apologizing, Kristen asked Paul to "forget that little comment" Kristen does not realize that

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oral communication is irreversible

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Your boss walks by you in the hall, gives you a report, and says, "I need you to have a summary of that report done ASAP." You take the report home overnight, summarize it, and give it to your boss the next morning. Your boss takes the summary and complains to you, "I'm disappointed that you did not get it to me by when I told you to." This example illustrates the myth that

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meanings is in the words we use

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After receiving an email from her boyfriend stating that their relationship was over, Erin began translating the message into her own thoughts. This process is known as

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decoding

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I don't know why I bother taking a communication class! I simply do not have the knack for communicating very well, and will never improve!" This statement best illustrates which of the following misconceptions about communication?

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natural ability to communicate

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as a communication source, an individual

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determines the meaning of what is to be communicated

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thinking of communication as a "cure-all" is a myth because

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sometimes communication can create more problems than it solves

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During his telephone interview with IBM, Aaron answers a series of questions from Angela, a supervisor in the marketing department. What type of communication best describes their conversation?

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mediated communication

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"communication is a personal event" describes what type of communication?

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intrapersonal

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according to the text, interpersonal communication must involve

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dyadic communication

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Which of the following statements best illustrates the point made in the textbook about whether or not communication is reversible?

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speakers must explain and compensate for improper statements

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communication refers to the process by which we create and share meanings

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true

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communication includes both intentional and unintentional messages

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true

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communication that is not intended is usually nonverbal

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true

question

individuals who are high in communication competence will most likely have a narrow repertoire of communication behaviors

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false

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communication is a natural ability

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false

question

unethical communication is equivalent, or the same as, ineffective communication behavior

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false

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what we need to improve our relationship is more communication

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false

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Sam touches Taylor's hand and she thinks to herself, "I wonder if that means he might ask me out on a date." Taylor is engaging in intrapersonal communication about this event.

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true

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an interview is a type of interpersonal communication

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true

question

new forms of communication technology have increased the challenges associated with both presenting and receiving communication

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true

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when we maintain our views even when the evidence suggests that our views are not correct, we are demonstrating

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perceptual set

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i percieve that Billy likes Christy because I always see Billy making an effort to sit next to Christy in class. The organizational function of perception governing my conclusion is

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proximity

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according to the text, what is at the heart of all communication

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perception

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in his assertion that "Nothing is clear in and of itself but in some context for some person," Robert Scott means that

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in the process of communicating with others, one person;s perceptions are not more accurate than that of the other

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the process of perceiving combines

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selecting, organizing, and interpreting information

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when we asses the number of mental structures a person uses, how abstract they are, and how they interact to shape the person's perceptions, we are assessing a person's level of

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cognitive complexity

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the grouping of stimuli that resemble one another in size, color, shape, or other characteristics is called

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similarity

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cognitively complex individuals

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use "person centered" messages

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Tina dislikes a lot of television programming and therefore does not watch Tv. Tina is engaged in selective

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exposure

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Suppose after a basketball game, the fans of Team A believe that Team B committed more fouls, while the Team B fans think that Team A committed more fouls. Assume that the officials called an equal number of fouls on each team. Which of the following organizational functions of perception would best help us understand how each team's fans viewed the facts differently?s

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selective retention

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the tendency to fill in missing pieces and to extend lines in order to finish of complete figures illustrates what organizational process

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closure

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our interpretations of different stimuli are based on

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past experiences and the opinions of others

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You arrive on a new campus to participate in an undergraduate academic conference. You are not sure where to find the designated building. You see a woman dressed in a suit with a briefcase walking by and stop her to ask for directions. Since you are a student and attend college, you decided to stop her because she looked like a faculty person. This example illustrates the fact that we interpret our perceptions based on

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past experiences

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which of the following metaphors best illustrates the role that perception plats in the communication process

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perception acts as a filter

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Kaitlin continually communicates with Tiffany as if she was still a little girl. In Kaitlin's eyes, Tiffany will always be "her little girl." This illustrates the fact that ________ can interfere with effective communication.

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perceptual set

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Angela, who is five feet tall, and Tim, who is six feet tall, both decided to test drive a car. Tim thought the car was perfect whereas Angela did not because she could not get the seat close enough to the pedals. This example illustrates the fact that ________ influence(s) our perceptions.

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physical characteristics

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according to the text, stereotyping

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oversimplifies and exaggerates human traits and qualities

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many communication scholars believe that the greatest single problem with human communication is the assumption that our perceptions

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are always correct

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You are having a terrible day. You woke up late and your car wouldn't start. Once you got to school you couldn't find a parking place in time and on the way to class you realized that you forgot the assignment (it's on your kitchen table). You walk in the door and your teacher comments that "it is nice of you to join us." You perceive that your teacher is verbally attacking you, even though similar comments (made in jest) on other days did not seem as bad. This illustrates that ________ influence(s) the way we interpret stimuli.

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psychological state

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instead of external factors influencing behavior you attribute the actions of others to being "that kind of person." This attribution reflects a(n)

answer

attribution error

question

which of the following statements most accurately describes the state of gender roles in our society?

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gender roles are changing

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Cassandra has watched the show Grey's Anatomy for years. When she began to date Caleb she wanted their relationship to be just like Derek and Meredith's from Grey's Anatomy. Cassandra's viewpoint illustrates the fact that differences in perception can be affected by

answer

media

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which of the following would be most helpful in improving your perception competence

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trust your interferences as correct

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which of the following would be most effective at helping you improve your communication competence

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avoid the tendency to assume too much about what we perceive

question

according to the text, which of the following statements about the relationship between gender and perception are true

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Women and men learn to understand the world differently, which results in a difference in the way they communicate.

question

which of the following statements about ethnocentrism is most accurate

answer

Ethnocentrism involves assuming that our view of our own culture is superior to any other culture's view.

question

the grouping of two or more things that are close to one another in space is known as

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proximity

question

the sorting of one stimlus from another is known as

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selection

question

to improve your communication competency, the book suggests that you

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that you recognize that each persons frame of reference is unique

question

recent communication research on gender illustrates that in groups containing both males and females

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males take more turns at speaking

question

communication occurs when two people have internalized identical meanings of the same words

answer

false

question

The more cognitively complex we are, the more sophisticated our level of perception

answer

true

question

In the perception process, selection must always occur first.

answer

true

question

The difference between a stereotype and a perceptual set is that a perceptual set uses categories and a stereotype does not.

answer

false

question

Perceptual sets can help us make decisions more efficiently.

answer

true

question

Ethnocentrism is "we-oriented," whereas cultural relativism is "me-oriented."

answer

false

question

Gender is determined by the biological sex of an individual.

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false

question

Being ethnocentric will help you improve the accuracy of your perceptions.

answer

false

question

Cultural myopia is usually learned at the unconscious level.

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true

question

Concentrating on information you want to attend (focus on) to while ignoring other information is called selective attention.

answer

true

question

which of the following statements most accurately summarizes the relationship among self- image, self esteem, and self concept

answer

self concept consists of our self image and self esteem

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if you introduce yourself as a mother, part time student, or cashier at a local grocery store, you are giving some indication of your

answer

self image

question

our self-concept is determined by

answer

our experiences and communication with others

question

suggestions for improving your self concept include which of the following statements

answer

commit to improve or change

question

which statement best describes the relationship between attitudes and beliefs

answer

attitudes include and evaluation of whether something is good or bad, whereas beliefs reflect the perception of whether something is true or false

question

self esteem is defined as

answer

our feelings and attitudes about ourselves

question

the commonly held idea that competent communicators should be ethical communicators best illustrates a

answer

value

question

According to your text, which model developed by John Kinch correctly illustrates the connection between self-concept and communication?

answer

perception of others' responses, self-concept, behavior, actual responses of others

question

Joshua gets up to give his business presentation and begins to sweat profusely. As he delivers his speech, his hands tremble and his voice begins to quiver. Joshua's reactions to giving his presentation reflect symptoms of

answer

communication apprehension

question

according to the text, our "social self-concept" is derived from

answer

interpersonal relationships

question

Beth continues to tell herself "I'm going to pass this exam . . . I'm going to pass this exam" as she prepares for her final exam in mathematics. Her expectations that eventually led to her passing her mathematics exam illustrate a(n)

answer

self fulfilling prophecy

question

research about gender and self concept has found that

answer

women talk more than men about their relationships

question

According to your textbook, males and females, in terms of gender, are relatively similar. As a result, male and female psychological differences are mainly

answer

the result of cultural influences

question

according to the text, self concepts are often affected by

answer

our interactions with others and our past experiences

question

"Honesty is the best policy" is an example of a(n) ________, whereas "People should be honest with one another" is an example of a(n) ________.

answer

belief, value

question

Self-enhancement (efforts to boost your own image) and other-enhancement (efforts to boost a target person's image) are forms of

answer

impression management

question

when you use impression management to try and boost the image of a target person, you are engaging in

answer

other-enhancement

question

According to research on gender expectations by Deborah Tannen, male communication styles are best characterized as

answer

a contest to preserve independence and avoid failure

question

regarding your understanding of "facework," which of the following tactics would be most useful

answer

flattery

question

Brent has convinced himself that he is poor at math. When he registers for his required math class, he is convinced that he will earn a poor grade. As a result, he rarely studies, and receives a "D" in the class. This example most clearly demonstrates

answer

self fulfilling prophecy

question

impression management strategies designed to boost your own self image are referred to as

answer

self enhancement

question

which of the following is an example of a value

answer

individuals should be more healthy

question

which of the following is an example of an attitude

answer

smoking is harmful

question

according to Erving Goffman, facework refers to the tactics we use

answer

to present ourselves to others

question

which of the following is an example of a belief

answer

tobacco companies intentionally target youths in advertising

question

which statement is true about the effects of self concept on communication

answer

how others see us may relate to our communication style, which in turn is a reflection of our self concept

question

a culture with and individualistic orientation would tend to stress

answer

achievement

question

according to your text, during what age period do individuals develop consistent gender identify

answer

4-7

question

"Honesty is the best policy" is an example of a(n) ________, whereas "People should be honest with one another" is an example of a(n) ________.

answer

belief and value

question

Self-image consists of our feelings and attitudes toward ourselves as we evaluate ourselves.

answer

false

question

a person's self-concept consists of a number of images that can be placed on a continuum ranging from positive to negative.

answer

true

question

Men and women are equally concerned about body image, especially regarding weight.

answer

false

question

A person's general self-concept is well established and relatively difficult to modify.

answer

false

question

There is a reciprocal connection between communication and self-concept.

answer

true

question

Communication apprehension is defined as the fear a person has of public speaking.

answer

false

question

Personality theorists, such as Carl Rogers, believe that our self-esteem is the single most important aspect of our personality.

answer

false

question

"People should love one another" is an example of a belief.

answer

false

question

Our self-concept is primarily formed through communication with others.

answer

true

question

Our perceived self is the person that we believe ourselves to be at any given moment of self-examinatio

answer

true

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