question

The skit shown in class about two men applying for a job illustrated the concept of

answer

role**

question

The idea that our past experiences lead us to see the world in a particular way that is difficult to change is called

answer

perceptual constancy**

question

Aristotle introduced the concept that effective communication is comprised of

answer

Different types of appeals. (Ethos, Pathos, Lagos)

question

The SMCRE model of communication identifies A. communication mediums B. individuals involving communications C. variables of communication D. all of these

answer

D. all of these

question

Which is the best example of an advertising slogan designed to appeal to the self-actualization need?

answer

"Be all that you can be."

question

All e-mails related to this course should be sent

answer

via Webcourses mail**

question

Perceptual checking is a skill that helps us

answer

Understand another person and his or her message more accurately

question

In his famous speech, Dr. Martin Luther King, Jr., repeated the phrase, "I have a dream." Using the same word or phrase repeatedly throughout the speech to emphasize the essential point that the speaker seeks to convey is known as:

answer

Repetition**

question

Which of the following is defined as the idea that what people perceive is influenced by the language in which they think and speak?

answer

Linguistic relativity hypothesis**

question

According to the NSA, the MAIN lesson to be learned from the "mokusatsu" incident is

answer

every word doesn't have an analog in every language. (?)

question

"Her mind is as sharp as razor wire" is an example of:

answer

Simile**

question

"Do not underestimate the powers of the emperor, or suffer your father's fate you will." This is an example of

answer

inversion**

question

In the video shown in class, when Donna said "Everything's fine" to Eric her nonverbal code __________________ her verbal code.

answer

contradicted (?)

question

Nonverbal communication is

answer

always silent

question

Research shows that innocent people being questioned by the police

answer

tend to change details in their story more than guilty people (?)

question

Kelly got an A in COM 1000, Kim got an A in COM 1000, Tom got an A in COM 1000. Everybody gets an A in COM 1000.

answer

hasty generalization**

question

The president of the United States is like the CEO of a corporation and his senate is like his board of directors.

answer

false analogy**

question

Vote or die.

answer

false dilemma**

question

Everyone knows that taxes are bad for the economy.

answer

Argument Ad Populum**

question

Because the Great Depression began during the Hoover presidency, his economic policies were the primary cause.

answer

Post-Hoc ergo Propter-Hoc**

question

Upon walking into a crowded bar on a Friday night, Daniel begins to get uncomfortable because it is so crowded. There are many people very close to him and some even bumping into him as they pass. These people are in Daniel's

answer

intimate space.**

question

Which of the following is a metaphor? A. The dude looks like a lady B. Your mama is as big as a house. C. The rain in Spain falls mainly on the plain. D. Like it or not, coffee is a jump start for the brain.

answer

D. Like it or not, coffee is a jump start for the brain.**

question

Parallelism involves A. using words of comparable length. B. presenting similarly phrased ideas in succession. C. using direct comparisons. D. using the same or word or series of words in succession.

answer

B. presenting similarly phrased ideas in succession.**

question

Who is more likely to use touch as a means of communication? A. Whit American form Salt Lake City B. An English gentleman form London C. A black woman from Puerto Rico. D. A Frenchman from Paris

answer

C. A black woman from Puerto Rico.**

question

In the video shown in class during the lectures on Non Verbal Communication, Donna's movement in relation to Eric and Chrissy's movement in relation to Mike indicate the concept of A. paralinguistics B. physical attraction C. proxemics D. cronenics (?)

answer

C. proxemics**

question

Which of these statements about nonverbal uses of space is false? A. Strangely enough, people tend to stay far apart in small places like an elevator. B. Americans tend to stand much closer to each other than people from other countries. C. Strangely enough, people tend to stand close together in a large space, like an auditorium. D. back yards...

answer

B. Americans tend to stand much closer to each other than people from other countries.**

question

When a speaker says "Omina show ya allah the things yer gonna be needing' to buy," the speaker is using A. poor pronunciation B. poor use of inflection C. poor use of emphasis D. poor use of articulation

answer

D. poor use of articulation**

question

Paralinguistic cues indicate all of the following except A. emotional states B. personality characteristics C. intelligence D. physical characteristics

answer

C. intelligence**

question

Which statement about clothing and the perception of others is not verified by research: A. Clothing is often stylized by woman as the most important characteristic of describing someone's popularity. B. Brightly colored clothing is associated with sophistication, immortality & physical attractiveness. C. Clothing and artifacts are unrelated of how susceptible we find other people to be. D. Clothing affects others impression of status.

answer

C. Clothing and artifacts are unrelated of how acceptable we find other people to be.**

question

In the "Seinfeld" episode shown in class, George hooking up with Sylvia after she shows a positive interest in him is an example of the ______ motivation for initiating a relationship. A. contextivness B. defensiveness C. responsiveness D. complemnatrity

answer

C. responsiveness**

question

Individualistic cultures tend to be ______ context cultures.

answer

low**

question

In the "Seinfeld" episode shown in class, Jerry suggest Elaine take the subway home after their bowling expedition. Elaine complains that she ha nothing to read on the subway and would rather Jerry drive her home. This statement on Elaine's part is an example of compliance-___________. A. resisting B. contesting C. gaining D. maintaing

answer

A. resisting**

question

Japan and France are examples of uncertainty-_________ cultures.

answer

rejecting**

question

In the "Seinfeld" episode shown in class, when Jerry stops himself from saying "scalper" he is exhibiting a communication behavior called ______________. A. chronemics B. code sensitivity C. diatonic transileralism D. argumentativeness

answer

B. code sensitivity**

question

Which of the following is the best example of selective attention?

answer

She immediately spotted the guy with the earring who looked so much like someone she had known before.

question

Which of the following activities does NOT occur in perception?

answer

Exploration

question

In reference to chronemics, relaxed people might ___________, whereas task-oriented people ___________.

answer

Arrive and leave late; arrive and leave on time or early

question

Those cultures that rely heavily on subtle nonverbal cues to convey meaning utilize which of the following orientations?

answer

High context

question

According to William Schultz, three interpersonal needs that are satisfied through interaction with others are

answer

inclusion, affection, and control

question

Which of the following best typifies the meaning of the Sapir-Whorf hypothesis?

answer

Your language shapes your perception

question

Which of the following is NOT necessarily part of the process of listening?

answer

The receiver responds with a return message

question

Unique combinations of rituals, religion, thought patterns, and behaviors are known as:

answer

culture**

question

What type of information includes general audience characteristics such as age, gender, and education?

answer

demographic

question

According to the SMCRE model of communication, which of the following best describes the environment of a speaking occasion?

answer

The situation or context in which the speech takes place**

question

When "Bill O'Reilly" asked "Dr. Susan van Etten" if she had ever been to Alaska, he engaged in a(n)

answer

red herring**

question

Asked to support his assertion that a particular team will not win the championship, a sports commentator says, "They won't win because they won't be able to put enough points on the board." This is an example of what type of fallacy?

answer

begging the question

question

"I say the Democratic Party leadership conspired to keep details of the Foley scandal quiet until right before the November election. Can you prove that they didn't?" This is an example of what type of fallacy?

answer

ad ignoranti

question

Richard Nixon's "Checkers" speech is famous for employing what logical fallacy?

answer

red herring**

question

According to Hiscock-Anisman, an honest person

answer

...

question

"Of course we cannot take seriously Senator Smith's objections to affirmative action; his womanizing is well-known." This is an example of what type of fallacy?

answer

ad hominem

question

"It is a mistake to allow assisted suicide. That will just open the door to forced extermination of anyone society feels is too old or too sick." This is an example of what type of fallacy?

answer

hasty generalization

question

In the Middle East, a traditional Arab woman knows one of the rules of her culture is that she is to walk a few paces behind her husband. What type of culture is this?

answer

Implicit-rule culture

question

Which of the following is FALSE regarding our need for intercultural communication.

answer

Increased exposure to others from different cultures requires a need to communicate interculturally.

question

When Jerry gives Elaine a TV Guide to read on the subway ride home, it's an example of _____________ behavior.

answer

compliance gaining

question

When Lisa is out at a restaurant or café with her friends she is very informal. At work, Lisa is a completely different person. She dresses and acts professionally. What type of behavior is this?

answer

flexibility**

question

After arriving in the United States to begin work on his masters degree in business, Shoko found that the best way for her to fit into her new surroundings was to begin dressing like her fellow classmates and developing interests that were similar to theirs. Which type of goal is Shoko attempting to achieve with this behavior as a member of a marginalized group?

answer

assimilation

question

The Amish in the United States use the ___________ in order to protect their way of life.

answer

separation goal**

question

Assif Mandvi's imitation of an American answering a call for "tech support" was an example of

answer

stereotyping

question

"Of those polled, 55% indicated that they certainly would buy a gun; another 20% said they would strongly consider it. Clearly, gun ownership is a right that needs to be protected." This is an example of what type of fallacy?

answer

ad populum

question

"Mr. Young, I studied my notes and the chapters for 18 hours before taking this exam and all I got was a C. I deserve a higher grade." This argument fails the standard of

answer

relevance**

question

An extrovert being friends with an introvert demonstrates what type of relationship?

answer

complementary

question

Commonly known as the "bandwagon" appeal, the argument that a policy is right merely by virtue of favorable public opinion support is known as what kind of argumentative fallacy?

answer

ad populum

question

The Frye standard refers to

answer

the admissibility of scientific evidence in court

question

"Smoking among teenagers is increasing. Teenagers are also more involved in violent crimes than they used to be. We need to ban the sale of cigarettes to kids under 18 before our cities turn into violent war zones." This is an example of what type of fallacy?

answer

post hoc

question

Who once said, in a celebration of English royalty, "Give three cheers for our queer old dean?"

answer

The Rev. William Spooner

question

"FunGals" is an unfortunate employment of what rhetorical device?

answer

portmanteau**

question

Which of the following examples best depicts the denotative meaning of a word?

answer

Abortion is the termination of a pregnancy in the first trimester.

question

Which of the following is an inference?

answer

The road appears dangerous for travel..**

question

Semantics can be defined as the

answer

Science of meaning in language

question

Which of the following would be a good example of self-disclosure?

answer

You tell the person you meet that your parents were originally from Mississippi.

question

Which of the following statements about language is false?

answer

The meaning of a word does not change once it is included in the dictionary.

question

These cultures tend to load a lot of meaning into the setting or context of communication and prefer traditions over change.

answer

High-context

question

Which of the following is a reason people terminate relationships?

answer

agressivness

question

"I will oppose any effort to build a nuclear waste suppository in this state." This is an example of what rhetorical device?

answer

malapropism**

question

On April 17, 1973, Ron Ziegler, President Nixon's press secretary, was caught in a lie during a press conference. In his attempt to extract himself from an embarrassing situation, Ziegler said the most recent statement was the "operative statement"; the previous one was now "inoperative." This is a classic example of

answer

doublespeak**

question

Which type of need can only be fulfilled through interpersonal interaction?

answer

Affection

question

Which statement below is NOT an example of ethnocentrism?

answer

American workers get higher pay for less work than most people in the world.

question

When you analyze the speaker and the situation to make judgements about the message presented, you are engaging in

answer

Critical thinking.

question

Kelly is listening intently to her friend Sheri, talk about her boyfriend who is leaving for 1-year to serve in the Army. Kelly says "mm-hmm" during the conversation o show Sheri she is listening. She is communicating using:

answer

paralinguistics

question

A good example of hyperbole would be:

answer

I've told you a million times not to use hyperbole (?)

question

All of the following are example son implicit-rule cultures except

answer

Western Europe

question

As he drove out of the driveway, he saw his wife waving but did not realize that she wanted him to stop to avoid running over the tricycle. He though she was just waving good-bye. The problem in this nonverbal episode is that we

answer

Use the same cue to communicate a variety of meanings.

question

Guy MacKendrick's injury makes him, in the British view, unacceptable as an "account man." The Brits express this by saying:

answer

"He'll never play golf again."**

question

When Conrad Hilton interviewed Don Draper, did he ask any "illegal questions" (according to the textbook)?

answer

No**

question

Sterling Cooper is an organization with a(n) _____________ orientation.

answer

economic**

question

When Conrad Hilton asked Don Draper, "What do you want?", Draper responded ethically and effectively with:

answer

"I'd love a chance at your business."**

question

When Joan's husband, Greg, reluctantly discloses to her that he didn't get the surgical residency he expected, Joan reciprocates with this disclosure:

answer

I married you for your heart not your hands**

question

Lane Pryce apologizes to the Sterling Cooper employees about the disruption to their July 4th plans. He looks longingly out his office window at New York City. He tells Don Draper he's been reading "Tom Sawyer." He seems to identify more with his American co-workers than with his British bosses. Put together, these show Lane may harbor a goal of

answer

assimilation**

question

Sally Draper is very reluctant to self-disclose to her mother, but not to her father. Why?

answer

Because her father is more empathetic and positive than her mother.**

question

In the world of Mad Men, which has the more high context culture?

answer

Great Britain**

question

When Conrad Hilton criticized Don Draper's answer to his question, "What do you want?", Draper responded effectively and ethically with:

answer

A metaphor about a hungry snake suffocating on its food**

question

The downward flowchart positioning of Roger Sterling showed him to be in a(n) _________________ position to Guy MacKendrick. (Hint: DO NOT answer with "downward.")

answer

inferior**

question

The repetition of consonants, usually the first or last letter of a word, is known as a. alliteration b. dissonance c. onomatopoeia d. assonance

answer

alliteration

question

Angela tells Richard that he will not receive a raise unless he agrees to give her a massage. This is what type of sexual harassment? a. quid pro quo b. submissive c. matriarchal d. hostile environment

answer

quid pro quo

question

Formal communication consists of all the following EXCEPT: a. Horizontal communication (x) b. The grapevine c. Upward communication d. Downward communication

answer

the grapevine (?)

question

The ways in which groups of people both maintain structure and order through their symbolic interactions refers to a. public communication b. organizational communication c. group communication d. downward communication

answer

organizational communication

question

All of the following are needs fulfilled by primary groups EXCEPT a. affection b. Belonging c. Achievement d. Inclusion

answer

Achievement

question

Did the President of the United States really have intestinal flu or was it a more serious malady? This is a question of a. policy b. fact c. value d. interest

answer

d. interest

question

Research by Ericson ; Gardner (1992) found what percentage of high apprehension college students failed to graduate?

answer

50%**

question

A good example of "corridor culture" would be a. the working environment at GM in the 1930s b. the towns and industries that have sprung up along I-4 c. the working environment at Walt Disney Studios in the 1930s d. the "coyotes" that have prospered along the US/Mexico border

answer

the working environment at Walt Disney Studios in the 1930s (?)

question

Which of the following statements about emotional labor is NOT true? a. Emotional labor can decrease job satisfaction b. Emotional labor can benefit the client c. Emotional labor can decrease turnover d. Emotional labor can benefit the organization

answer

Emotional labor can decrease job satisfaction

question

All of the following are reasons listed in your text for why you should study small group communication EXCEPT

answer

It is more fun to do things with a group of people rather than as an individual

question

Acme Inc. has a mission statement that is open to interpretation. Many stakeholders identify with it. Their mission statement is:

answer

Ambiguous (?)

question

______________ suggests that communication apprehension may have a predominantly hereditary basis.

answer

Maslow's hierarchy of needs.

question

Which of the following is NOT an example of a group norm?

answer

The leader has a very large vocabulary so she practically needs an interpreter for others to understand her

question

Which of the following is an implicit characteristic of group members?

answer

Cognitive paradigm

question

Based on what you've read in the text and seen in the classroom, which of the following best exemplifies the autocratic style of leadership?

answer

Conrad Hilton(?)

question

When other members of a group admire and respect a person, that person has

answer

Referent power(?)

question

The great UNC basketball coach, Dean Smith, was able to win so often because his team understood what the opponent was trying to do on offense and defense. Dean Smith was a master at knowing what types of plays the other team was going to run during the game. What type of power does this illustrate?

answer

Expert power**

question

During an interview for a waitress job, Mr. Mitchell (the interviewer) asks Kelly (the interviewee) if she is married or has any children. This is a violation of

answer

Bona fide occupational qualifications

question

The army is what type of organization?

answer

Integration

question

The great UCLA basketball coach John Wooden was able to motivate his players because of his charisma and the high level of respect his players held him in. What type of power does this illustrate?

answer

Referent power

question

The statement, "I don't care; whatever you want to do is fine with me" is most likely to be uttered by a ______ leader.

answer

Laissez-faire leader

question

Which of the following is most likely an example of a primary group?

answer

A group of women playing cards

question

Which situation invites an emergent leader?

answer

The company has just announced impending personnel reductions, and a small group of recently hired employees have gathered to discuss strategy

question

Messages between organizational members of the same power level are best described as:

answer

Informal

question

Group problem solving is usually more effective

answer

when the process is systemic and organized**

question

A conflict management style that involves negotiation is also known as:

answer

Compromise**

question

Don Draper holds _________________ over Conrad Hilton.

answer

reward power

question

Which of the following would NOT be considered a leader according to definitions presented in the text?

answer

One member persuading another to sabotage a group goal

question

A non-profit hospital is what type of organization?

answer

Pattern-maintenance

question

Informal communication consists of all of the following EXCEPT:

answer

Downward communication**

question

Which of the following is most likely an example of an assigned group?

answer

A group of students asked by the principal to clean the playground

question

Which of the following is NOT a general interviewing strategy?

answer

Be prepared to discuss salary at your interview

question

Which of the following statements regarding gender and group interaction is true?

answer

Men are more influential.

question

Which of the groups below may be classified as a secondary group?

answer

SGA Committee on Improving Campus Parking**

question

Which of the following is the best example of concreteness?

answer

My hometown is Isle, Minnesota, population 409

question

The term that refers to the arrangement of words is

answer

Syntax

question

The concept that suggests that your roommate is more likely to become your friend than a person ten blocks away is known as

answer

proximity

question

"I say the Democratic Party leadership conspired to keep details of the Foley scandal quiet until right before the November election. Can you prove that they didn't?" This is an example of what type of fallacy?

answer

begging the question

question

Which of the roles described below is more an informal role than a formal role?

answer

Kathleen's role of "taskmaster" due to her ability to maintain focus and not be sidetracked by frivolity and side talk

question

According to the textbook conditions in the workplace that are sexually offensive or intimidating are known as:

answer

Quid pro quo

question

According to Mr. Young, too many speeches make the mistake of

answer

using pathos to gain audience interest(?)

question

If you obtained information for your speech from several websites and failed to cite how much information came from those sources, you are engaging in

answer

incremental plagiarism**

question

Which of the following is NOT a research-based finding about source credibility?

answer

Audiences are mercifully slow in deciding a speaker's status or source credibility(?)

question

The concept of common ground in public speaking is most closely related to which dimension of source credibility?

answer

Dynamism(?)

question

Hazel, a 70-year-old woman, watches 3 hours of local news on TV every day. This viewing has convinced her that her city is overwhelmed with pedophiles, road-raging drivers, fires, automobile accidents, and robberies. This is an example of _______________.

answer

communication apprehension(?)

question

The sleeper effect means that the

answer

The speech had a delayed message impact because of separation of speaker from message over time**

question

Which of the following is NOT a function of a speech introduction?

answer

To state a brief summary of the main arguments you will be presenting**

question

Statements by someone with special knowledge on a given subject are known as:

answer

Expert testimony**

question

Which of the following statements is NOT reflected in the research on source credibility?

answer

Source credibility is directly connected with IQ(?)

question

The definition of dynamism is that the speaker is perceived as

answer

Bold, energetic, active, and assertive**

question

Which testimonial evidence best meets the criteria for evaluating such evidence?

answer

A cafeteria worker, a student, testifies about conditions in the cafeteria kitchen(?)

question

Orlando gave his persuasive speech on why the class should participate in the campus recycling program. Initially, the views of very few students were changed. However, after a few months, most of the class was participating. Orlando's speech could be said to have:

answer

Persuasive Cause**

question

Inappropriate conduct for interviewing a source for your speech would include

answer

Gaining entry by revealing your purpose: to secure information for your speech(?)

question

Which of the following is more of a long-range goal than an immediate purpose?

answer

The audience should remember the three main points(?)

question

Andrew Jackson's victory at the Battle of New Orleans took place during which era?

answer

Literate Era(?)

question

Megan is giving her persuasive speech on patronizing local clothing outlets rather than going to the mall. In her speech, she has quotations from two of her friends about the benefits of shopping at local stores. What types of evidence is this?

answer

Survey(?)

question

Which of the following statements concerning source credibility is consistent with the textbook?

answer

Source credibility is an audience perception that must be established every time a person gives a speech to an audience(?)

question

Which of the following is NOT a criteria for evaluating sources of information?

answer

Is the supporting material personal**

question

In which of the following surveys should you place the most trust?

answer

A university study by known sociologists that concludes welfare payments are insufficient(?)

question

"Raiders of the Lost Ark" was used in class as an example of

answer

Aristotelian organization(?)

question

"Never attribute to malice that which is adequately explained by stupidity." This is known as

answer

Hanlon's Razor**

question

___________ is the process by which attitudes and behaviors are influenced as a result of receiving a message.

answer

Persuasion

question

According the Elaboration Likelihood Model, a peripheral cue is:

answer

A cue or message (such as fear appeals), which affect the audience's motivation to elaborate or process the message during a presentation.

question

Describing your experience, qualifications, and citing scholarly sources are ways to increase your __________ with the audience.

answer

credibility

question

The audience's perception of closeness and interaction with the speaker is called________.

answer

speaker immediacy

question

Which of the following would be most likely to result in long-term persuasion?

answer

A strong argument with high relevance to the audience.

question

Of the communication elements listed in the SMCRE Model, which is the one over which the speaker has the MOST control?

answer

Message

question

_____________is the process of receiving , attending to, and assigning meaning to verbal and visual stimuli.

answer

Listening

question

If an audience is made up of people from a Collectivist culture, they will be more likely to:

answer

Value group harmony.

question

According to the Elaboration Likelihood Model, the two main determinants of a listener's willingness to engage in elaborating on the message are __________and _________.

answer

motivation and ability

question

Which of the following is the name for vocal fillers such as "um, ah, and" that become distracting when used repetitively by the speaker?

answer

Nonfluencies

question

If you imagine yourself delivering a successful presentation, you are engaging in ___________.

answer

positive visualization

question

Which of the following BEST describes extemporaneous delivery?

answer

A conversational voice using planned, practiced, and interactive delivery.

question

Primary sources are best defined as:

answer

Information that comes from the original author.

question

Which statement best describes the effects of orally citing sources during your speech?

answer

Oral citations have the potential to increase your credibility with the audience.

question

Which of the following BEST describes the appropriate steps for developing content of an effective speech?

answer

Write an outline of your message, then find sources to support your points.

question

Organizational cues that alert the audience that you are moving from point to point are called_________.

answer

signposts

question

When using PowerPoint in an extemporaneous presentation, occasionally using the "B" key to blank the screen is recommended:

answer

When you want to create immediacy with the audience.

question

Which of the following would NOT be recommended for writing text on a PowerPoint slide used in an extemporaneous presentation?

answer

Use complete sentences.

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