(Civil Air Patrol) Learn to Lead Vol. 2 – Chapter 4: The Cadet NCO & the Team – Flashcards
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A leader is a ___________
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professional
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"A professional" is simply someone__________ for their work
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paid
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Professionals must have a habit of putting the _____________________ interest above their own
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community's
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A professional is someone who has ________
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special skills
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Professionals hold themselves and their peers to an
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ethical code
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The best leaders have high _____________
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standards
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A standard is
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an established requirement, a principle by which something can be judged
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Standards let people know what is ___________ of them
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expected
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A formal system of belief intended to guide someone's actions is a _________.
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creed
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Epitomizing Core Values: Leaders show by example by truly committed to
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integrity, service, excellence, respect
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Who ensures junior members of the team accomplish the mission?
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First line supervisor
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Leaders support leaders by enthusiastically
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supporting, explaining, and promoting leader's decisions
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When a NCO catches people doing things right they ___________, ______________________________.
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Praise them, point out as role models
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The NCO steps in to ___________________ the person in a helpful way
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correct
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NCO's tell ____________ available to cadets in the AF, CAP or in general careers.
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opportunites
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NCO's keep ___________________.
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learning
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Technical readiness: Must be technically ________________ to accomplish the mission
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ready
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Physical Readiness: Must be __________________ ready to accomplish the mission
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physically
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Mental Readiness: If a NCO's ____________ is totally not ______________ on their professional duties, the mission will suffer
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mind, focused
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Leadership is NOT about _____________ people
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controlling
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Servant leadership is when the leader see himself/herself primarily as a _____________ of the team.
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servant
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Airmen come....
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first
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Servant leadership is not about a personal quest for (list 3).
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Power, prestige, material awards
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The process which leaders try to solve performance problems and develop people.
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coaching
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If it is NOT positive it is NOT
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coaching
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Coaching is about _________ and _____________.
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guidance and support
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Coaching is used anytime a leader identifies a need to help someone reach a _______________ of effectiveness.
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higher level
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What are the elements of successful coaching? (4 things)
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Dialogue, empowerment, action, improvement
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A 2 way conversation is a ___________.
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dialogue
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Coaching requires __________________________.
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creative thinking
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Coaching begins with __________________.
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observation
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Paying to trainee's body language and emotions that come to surface is ____________.
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active listening
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Acknowledging what they are going through is ___________.
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validating
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Supervise means to ____________________ and ______________ people in fulfillment of the mission.
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observe, direct
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_____________ is the cornerstone of supervision.
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Trust
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Fairness means following an impartial set of rule and applying them ______________ to everyone.
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equally
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Distinguishing between fair and unfair requires _____________.
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wisdom
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Punishment is a ___________________________.
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negative consequence
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Punishment teaches only what behaviors to _______.
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avoid
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______________ discipline is a learning process that provides an opportunity for positive growth
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constructive
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A leader doing well to remember that trust and fairness are at the heart of being a good ______________.
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supervisor
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Public praise reinforces ____________________.
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good behavior
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Constructive discipline must take place when the problem behavior is still _____________ in the follower's and leader's mind.
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fresh
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When disciplining a subordinate, a leader stays _______.
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calm
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The leader never loses _______.
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control
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To keep constructive discipline positive, leaders focus on _____________________.
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performance
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They criticize ________ behavior and inanimate objects, not offending the individual.
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bad
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The discipline sandwich had 3 layers....
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Positive feedback, constructive criticism, positive feedback
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_____________ is the reason for an action.
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motivation
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Motivation is that which gives _______ and __________ to a behavior.
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purposes, direction
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Leaders who understand what motivates their people are apt to get them to fulfill the team's ______.
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goals
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Naturally belonging to something; essential
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intrinsic
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Not belonging to something; a thing that comes from the outside
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extrinsic
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Intrinsic rewards are motivator at work ________ you.
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within
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Extrinsic rewards are motivators at work _______ of you.
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outside
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Key to motivation is to communicate a strong sense of _________________.
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shared purpose
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The strategic arena is the ________ level of leadership.
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highest
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Strategic leaders have responsibility for __________ organizations.
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large
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Strategic leaders focus on _____________ health of the institution.
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long term
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Operational arena is the __________ level of leadership.
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middle
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Leadership Arenas:
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strategic, operational, tactical
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Operational leaders face _________ and directing _______ leaders.
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organizing, tactical level
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Tactical arena is the ________ level of leadership.
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lowest
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Tactical leaders are ___________________ who help the people who directly accomplish the mission.
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first line supervisors
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Personal leadership skills involve _________ oneself and others
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leading
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Team level leadership skills involve leading large teams by __________ other leaders.
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directing
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(Institutional) The highest level of leadership skill involves leading an entire _________________.
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establishment
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What a leader hopes to achieve; what the world will look like when the goal has been met
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desired end state
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_____________________ is the leader's concise expression of purpose.
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Command intent
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Effective leader/follower try to understand the __________________.
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command intent
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Initiative is the ability to make sound ______________ and act _______________.
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judgments, independently
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Dissent is....
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Expressing an opinion that differs from the official view
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__________ is a military-style organization may seem contrary to the principles of discipline and following orders.
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Dissent
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One truism about leadership is that one should never complain about a _____________ without offering a ________________.
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problem, solution
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One of the leaders duties as a follower is to keep their superior ______________ about any issues he/she would want know about.
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informed
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7 Needs of teams:
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Common goals Leadership Involvement from all Good morale Open Communication Mutual respect Ways to resolve conflict
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T.E.A.M. stands for.....
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Together Everyone Achieves More
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A team must be organized around a _________ goal.
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common
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Every team needs _________.
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leadership
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Leaders can come from: 1. ________ leaders (official) 2. ________ leaders (unofficial) such as ordinary team members who have good ideas
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formal, informal
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Main idea of teamwork is to harness each individual's _________.
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strengths
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Team leaders are concerned with morale: Level of ___________, ____________, and discipline of person or group at a particular time
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confidence, enthusiasm
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Two biggest complaints people have about team leadership is...
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ineffective communication, ineffective use of meeting time
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Espirit de corps is a sense of _____________.
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team pride, fellowship, loyalty
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Team members must show a commitment to __________ and all that entails
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mutual respect
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The challenge to resolve conflicts is to resolve them __________ and ____________.
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respect and professionally
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Through ___________, the process by which an individual's attitudes, beliefs, and behaviors are influenced by other people, teams can be deprived of creative thinking and individualism they need to succeed.
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conformity
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Conformity can result in a desire to _______ others at any cost.
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please
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Those who receive fruits of the team's labor without doing their fair share of the work.
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free riders
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This occurs when team members to seek unanimous agreement in spite of facts of pointing to another conclusion. It is also herd mentality.
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groupthink
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If everyone on the team is in charge, _______ is in charge. If everyone shares responsibility, no one owns responsibility.
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no one
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(Stage 1) When a group first comes together, there is usually chaos.
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forming
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(Stage 2) As a team begins to take shape, individuals' personalities begin to show themselves.
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storming
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(Stage 3) Now the team is coming into its own.
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norming
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(Stage 4) At last the group has truly become a team. This stage is the best.
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performing
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Team leaders need to be aware of the forming, storming, norming, and performing principle of team dynamics so they can provide the right _________ at the right __________.
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support, time
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LEAD: 1. Lead with a __________. 2. Empower to _____________. 3. Aim for _____________. 4. Direct the _________.
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purpose, participate, consensus, team
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The NCOs are experts in ______, ______, ________, but even more their ______________ makes a long lasting impression.
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drill, uniform, fitness, professionalism
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A special quality leaders possess. It may be difficult to define, but easy to spot.
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professionalism
