Chapters One & Two, Exam One – Flashcards

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question
Products have tangible attributes only.. True or False?
answer
FALSE, Products can also be a service which has intangible attributes
question
If a business is to be successful in the long run, it must treat its customers, employees, and community with social: A. meetings. B. agendas. C. insight. D. interests. E. responsibility.
answer
E) Stakeholders have a stake in the success and outcomes of businesses, therefore a business must act responsibly with its stakeholders.
question
Owners have little responsibility to provide funds for the operation of the business. True or False?
answer
FALSE, The primary responsibility of the owners is to provide financial resources of the business.
question
Advertising, personal selling, coupons, and sweepstakes are forms of A. promotion. B. publicity. C. marketing research. D. management activities. E. the marketing mix.
answer
A., Marketers use promotion to communicate the benefits of their products to consumers.
question
Socialism is an economic system in which the government owns and operates basic industries while individuals own most other businesses. A. True B. False
answer
TRUE, Socialism is an economic system in which the government owns and operates basic industries while individuals own most other businesses.
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Factors of production are A. resources used to produce goods and services. B. fixed resources. C. taxes. D. seldom in demand. E. free.
answer
A. Factors of production are natural, human and financial resources
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An oligopoly exists when there are many small businesses selling one standardized product. A. True B. False
answer
B. FALSE, An oligopoly exists when there are very few businesses selling a product.
question
Suppliers are generally willing to A. lower prices below costs. B. supply more at a higher price. C. demand more at a higher price. D. determine equilibrium price. E. supply more at a lower price.
answer
B, The potential for profits is higher when businesses sell goods at a higher price.
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A continuing rise in prices over a period of time refers to A. inflation. B. economic expansion. C. a recession. D. economic contraction. E. stagflation.
answer
A, When economies expand rapidly, prices may as well.
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Trends have gradually changed the U.S. to a(n) _____ economy focused on making life easier for busy consumers. A. manufacturing B. service C. agriculture D. technology E. marketing
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B, As consumers get busier, they need others to do tasks such as house cleaning, laundry and landscaping
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Business ethics refers to principles and standards that define acceptable conduct in business organizations. A. True B. False
answer
True, Business ethics are principles and standards that define acceptable behavior for individuals within an organization as well as the organization at large
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An ethical issue is an identifiable problem, situation, or opportunity that requires a person or organization to choose from among several actions that may be evaluated as ethical or unethical. A. True B. False
answer
True, In business, this choice usually involves weighing monetary gain against what a person considers appropriate conduct.
question
Without a code of ethics or formal policy on ethics, employees are likely to base their decisions on how their peers and superiors behave. A. True B. False
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True, A code of ethics ensures all employees, including senior level executives, are clear on what ethical standards are expected of them
question
Being profitable relates to which social responsibility dimension? A. Economic B. Voluntary C. Ethical D. Legal E. Corporate citizenship
answer
A, Economic responsibility refers to earning a profit which is the foundation of a company.
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One way companies are helping consumers contribute to social causes is through offering some products at higher prices, the extra money going to global charities. A. True B. False
answer
True, Dell and Microsoft created the Product Red line in which red colored products profits go to fight AIDS, tuberculosis and malaria
question
Factors of production are:
answer
natural, human and financial resources
question
Marketers use promotion to
answer
communicate the benefits of their products to consumers.
question
The primary responsibility of the owners is to
answer
provide financial resources of the business.
question
An oligopoly exists when there are
answer
very few businesses selling a product.
question
Business ethics are
answer
principles and standards that define acceptable behavior for individuals within an organization as well as the organization at large
question
The potential for profits is higher when
answer
businesses sell goods at a higher price.
question
When economies expand rapidly
answer
prices may as well.
question
A code of ethics ensures all employees, including senior level executives, are
answer
clear on what ethical standards are expected of them
question
Economic responsibility refers to
answer
earning a profit which is the foundation of a company.
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