Chapter 7, Leadership – Flashcards
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A(n) __________ would be used by a department manager as a tool for making daily and weekly assignments:
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operations
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__________ is the management function that involves determining whether an organization is progressing toward its goals, rewarding employees for doing a good job, and taking corrective action when they are not.
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controlling
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__________ planning prepares alternative courses of action that may be used if the primary plans are not achieving objectives.
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contigency
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A(n) __________ is used by an organization to show who is accountable for the completion of specific work and who reports to whom.
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organization chart
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The management function concerned with anticipating future trends and determining the best strategies to achieve an organization's goals and objectives is known as:
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planning
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A vision for a company is:
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an explanation of why the company exists and where it wants to go.
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When managers work on creating conditions and systems to ensure that everything and everyone works together to achieve the organization's goals, they are involved in the__________ function of management.
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organizing
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___________ is the management function that involves setting objectives and making decisions.
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leading
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Which of the following should form the foundation of a firm's control system?
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accounting and finance
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Autocratic leadership is likely to be effective when:
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the organization faces an emergency situation.
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When a firm makes use of the SWOT analysis, one of its objectives is to:
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identify the things it does well as an organization and the things it needs to improve.
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Which of the following management positions is responsible for getting the right information to other managers to enable them to make better decisions?
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Chief information officer (CIO)
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_________ is choosing among two or more alternatives.
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Decision making
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Which of the following best summarizes the type of leader future organizations are likely to need? In the future, organizations will need leaders who:
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supply both a vision and a moral and ethical foundation for growth.
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The first step in the rational decision-making model is to:
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define the situation
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The type of planning that is concerned with developing detailed short-term actions about what is to be done, who is to do it, and how it is to be done is known as __________planning.
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tactical
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A ______ plan is done by the top management that sets the major goals of the organization and determines the resources it will need to achieve the plan.
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strategic
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A meaningful mission statement should address topics such as the organization's:
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self-concept and company philosophy.
