Chapter 6: Business Comm – Flashcards

question
The main tasks in completing a business message consist of all except
answer
forecasting
question
Messages sent via IM, text messaging, email and blogging
answer
should be revised, even if it involves nothing more than a quick review before sending
question
When revising a document, you should
answer
first read through it to evaluate its overall effectiveness
question
Putting your first draft aside for a day or two before you begin the revision process
answer
is often helpful, especially with more complex messages
question
When reviewing your document for content, you should be concerned with
answer
the accuracy and relevance of the information
question
When evaluating the work of others, you should
answer
make sure you understand the writer's intent before you begin suggesting or making changes
question
If a message draft scores well on a readability index, you should
answer
still revise it since there may be other factors you need to address
question
As a general rule, if a document you have written scores well on a readability index,
answer
you should not assume that it is well-written
question
Which of the following is not a technique for helping readers who skim your document?
answer
keeping all sentences the same length
question
Skilled business writers
answer
vary the length of their sentences to maintain reader interest and convey information effectively
question
In business messages, varying the length of your sentences
answer
helps you control the emphasis given to major and minor points
question
When it comes to paragraph length, you should
answer
use one-sentence paragraphs only occasionally, for emphasis
question
When creating a list for a business document
answer
be sure to introduce it clearly
question
Informative headings and subheadings
answer
guide readers to think a certain way about the topics covered
question
Which of the following is an informative heading?
answer
Redesigning material flow to cut production costs
question
"If the figures are in by the end of the month we will hopefully be able to begin planning for the upcoming year's budget, but if they are not then the planning process will most definitely have to wait until later" is an example of
answer
an overly long sentence
question
Which of the following is an example of a hedging sentence?
answer
The employee's performance appears to be less than satisfactory
question
What is wrong with the following sentence? "To waste time and missing deadlines are bad habits."
answer
similar ideas are not parallel
question
What is wrong with the following sentence? "Having sat on them for two days, the figures Marcy provided were already too late to help."
answer
It contains a dangling modifier
question
"Environmental impact consultant study results" is an example of
answer
a long noun sequence
question
Which of the following sentences contains a camouflaged verb?
answer
The recommendation of the committee is to proceed as planned.
question
"The above-mentioned book" is potentially an example of
answer
an awkward reference
question
Editing for conciseness is
answer
helpful to readers, and can make them more likely to read your documents
question
Which of the following sentences is the most concisely worded?
answer
Before the project begins, the engineers need the revised specifications from the project manager
question
"Visible to the eye" is an example of
answer
redundancy
question
Starting a sentence with "It is" or "There are" is
answer
usually a sign that the sentence could be shorter and more active
question
The "replace all" feature in word-processing programs
answer
is characterized by all of the above
question
A spell checker
answer
highlights words it doesn't recognize
question
A computer thesaurus
answer
can help you find just the right word for a given situation
question
When using a computer thesaurus, you
answer
should be careful to use only those words that convey your intended meaning
question
In revising an important report, you want to make sure all numbers are written with numerals rather than being spelled out. Which of the following tools can help with this task?
answer
style checker
question
Which of the following is not discussed in the chapter as an important principle to follow in designing business documents?
answer
variety
question
For effective document design, you should
answer
balance the space devoted to text, artwork, and white space
question
Using white space in a document
answer
provides visual contrast and important resting points for your readers
question
The default margin setting for most word processing software is _________, with the left margin aligned vertically and a ________ margin on the right.
answer
flush-left, ragged
question
Justified type is type that is
answer
set flush on the left and flush on the right
question
Justified margins
answer
make messages look more formal
question
Centered type in business documents is
answer
rarely used for text but commonly used for headings
question
Typeface refers to
answer
the physical design of letters, numbers, and other text characters
question
Serif typefaces are generally preferable to sans serif fonts for (times new roman)
answer
regular paragraph text
question
When selecting typefaces for most business documents, you should
answer
generally avoid using more than two typefaces on a page
question
Boldface, italic, underlining, and color are all examples of
answer
type styles
question
Using a variety of type styles in a document
answer
generally slows your audience's progress through the message
question
Multimedia documents
answer
can allow recipients to personalize the communication process to their own needs
question
When using graphics, photos, video clips and other online content in multimedia documents
answer
it is vital to make sure you can legally use them
question
One challenge of creating multimedia documents is
answer
the freedom readers have to take multiple, individualized paths through your material
question
Compared to word processing software, desktop publishing applications
answer
offer more advanced and precise layout capabilities
question
Which of the following techniques can help you proofread more effectively?
answer
read each page backward, from the bottom to the top
question
If you're sending extremely large files, you should
answer
consider using recordable media such as DVDs or a file-hosting site
question
Using overnight delivery for a business message
answer
is usually a waste of money unless the audience truly needs to receive it right away
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question
The main tasks in completing a business message consist of all except
answer
forecasting
question
Messages sent via IM, text messaging, email and blogging
answer
should be revised, even if it involves nothing more than a quick review before sending
question
When revising a document, you should
answer
first read through it to evaluate its overall effectiveness
question
Putting your first draft aside for a day or two before you begin the revision process
answer
is often helpful, especially with more complex messages
question
When reviewing your document for content, you should be concerned with
answer
the accuracy and relevance of the information
question
When evaluating the work of others, you should
answer
make sure you understand the writer's intent before you begin suggesting or making changes
question
If a message draft scores well on a readability index, you should
answer
still revise it since there may be other factors you need to address
question
As a general rule, if a document you have written scores well on a readability index,
answer
you should not assume that it is well-written
question
Which of the following is not a technique for helping readers who skim your document?
answer
keeping all sentences the same length
question
Skilled business writers
answer
vary the length of their sentences to maintain reader interest and convey information effectively
question
In business messages, varying the length of your sentences
answer
helps you control the emphasis given to major and minor points
question
When it comes to paragraph length, you should
answer
use one-sentence paragraphs only occasionally, for emphasis
question
When creating a list for a business document
answer
be sure to introduce it clearly
question
Informative headings and subheadings
answer
guide readers to think a certain way about the topics covered
question
Which of the following is an informative heading?
answer
Redesigning material flow to cut production costs
question
"If the figures are in by the end of the month we will hopefully be able to begin planning for the upcoming year's budget, but if they are not then the planning process will most definitely have to wait until later" is an example of
answer
an overly long sentence
question
Which of the following is an example of a hedging sentence?
answer
The employee's performance appears to be less than satisfactory
question
What is wrong with the following sentence? "To waste time and missing deadlines are bad habits."
answer
similar ideas are not parallel
question
What is wrong with the following sentence? "Having sat on them for two days, the figures Marcy provided were already too late to help."
answer
It contains a dangling modifier
question
"Environmental impact consultant study results" is an example of
answer
a long noun sequence
question
Which of the following sentences contains a camouflaged verb?
answer
The recommendation of the committee is to proceed as planned.
question
"The above-mentioned book" is potentially an example of
answer
an awkward reference
question
Editing for conciseness is
answer
helpful to readers, and can make them more likely to read your documents
question
Which of the following sentences is the most concisely worded?
answer
Before the project begins, the engineers need the revised specifications from the project manager
question
"Visible to the eye" is an example of
answer
redundancy
question
Starting a sentence with "It is" or "There are" is
answer
usually a sign that the sentence could be shorter and more active
question
The "replace all" feature in word-processing programs
answer
is characterized by all of the above
question
A spell checker
answer
highlights words it doesn't recognize
question
A computer thesaurus
answer
can help you find just the right word for a given situation
question
When using a computer thesaurus, you
answer
should be careful to use only those words that convey your intended meaning
question
In revising an important report, you want to make sure all numbers are written with numerals rather than being spelled out. Which of the following tools can help with this task?
answer
style checker
question
Which of the following is not discussed in the chapter as an important principle to follow in designing business documents?
answer
variety
question
For effective document design, you should
answer
balance the space devoted to text, artwork, and white space
question
Using white space in a document
answer
provides visual contrast and important resting points for your readers
question
The default margin setting for most word processing software is _________, with the left margin aligned vertically and a ________ margin on the right.
answer
flush-left, ragged
question
Justified type is type that is
answer
set flush on the left and flush on the right
question
Justified margins
answer
make messages look more formal
question
Centered type in business documents is
answer
rarely used for text but commonly used for headings
question
Typeface refers to
answer
the physical design of letters, numbers, and other text characters
question
Serif typefaces are generally preferable to sans serif fonts for (times new roman)
answer
regular paragraph text
question
When selecting typefaces for most business documents, you should
answer
generally avoid using more than two typefaces on a page
question
Boldface, italic, underlining, and color are all examples of
answer
type styles
question
Using a variety of type styles in a document
answer
generally slows your audience's progress through the message
question
Multimedia documents
answer
can allow recipients to personalize the communication process to their own needs
question
When using graphics, photos, video clips and other online content in multimedia documents
answer
it is vital to make sure you can legally use them
question
One challenge of creating multimedia documents is
answer
the freedom readers have to take multiple, individualized paths through your material
question
Compared to word processing software, desktop publishing applications
answer
offer more advanced and precise layout capabilities
question
Which of the following techniques can help you proofread more effectively?
answer
read each page backward, from the bottom to the top
question
If you're sending extremely large files, you should
answer
consider using recordable media such as DVDs or a file-hosting site
question
Using overnight delivery for a business message
answer
is usually a waste of money unless the audience truly needs to receive it right away