CHAPTER 4 EMPLOYEE TRAINING AND DEVELOPMENT – Flashcards

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WHICH OF THE FOLLOWING STATEMENTS IS TRUE OF TRAINING
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IT IS IMPORTANT TO REALIZE THAT FOR TRAINING TO BE EFFECTIVE, BOTH LEARNING AND TRANSFER OF TRAINING ARE NEEDED
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WHICH OF THE FOLLOWING EXAMPLES BEST REFLECTS ATTITUDE AS A LEARNING OUTCOME
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CHOOSE TO RESPOND TO ALL INCOMING MAIL WITHIN 24 HOURS
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______RELATES TO THE LEARNERS DECISION REGARDING WHAT INFORMATION TO ATTEND TO, HOW TO REMEMBER, AND HOW TO SOLVE PROBLEMS
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COGNITIVE STRATEGY
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WHICH OF THE FOLLOWING TYPES OF LEARNING OUTCOME IS REFLECTED THROUGH THE ABILITY TO DESIGN AND CODE A COMPUTER PROGRAM THAT MEETS CUSTOMER REQUIREMENTS
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INTELLECTUAL SKILLS
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INTELLECTUAL SKILL AS A LEARNING OUTCOME PRIMARILY INCLUDES THE CAPABILITY TO
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APPLY GENRALIZABLE CONCEPTS AND RULES TO SOLVE COMPLEX PROBLEMS
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BEHAVIOR MODIFICATION IS A TRAINING METHOD THAT IS PRIMARILY BASED ON ______
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REINFORCEMENT THEORY
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THE TRAINING IMPLICATION OF _____ THEORY INCLUDES A TRAINER IDENTIFYING THE OUTCOMES THAT A LEARNER CONSIDERS MOST POSITIVE OR NEGATIVE
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REINFORCEMENT
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ACCORDING TO THE ______ THEORY MODELS BEHAVIOR OR SKILL THAT IS REWARDED IS ADOPTED BY AN OBSERVER
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SOCIAL LEARNING
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______ IS A PERSONS JUDGEMENT ABOUT WHETHER HE OR SHE CAN SUCCESSFULLY LEARN KNOWLEDGE AND SKILLS
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SELF-EFFICACY
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LOGICAL VERIFICATION TO INCREASE SELF-EFFICACY TYPICALLY INVOLVES
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PERCEIVING A RELATIONSHIP BETWEEN A NEW TASK AND A TASK ALREADY MASTERED
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KENNETH AN OPERATIONS MANAGER HAS BEEN ASSIGNED TO TRAIN A GROUP OF OLDER EMPLOYEES IN THE LOGISTICS DEPARTMENT. HE HAS TO TRAIN THEM TO USE THE NEW COMPUTER SOFTWARE WHICH WAS INSTALLED RECENTLY. HE DOES SO BY REMINIDNG THEM THAT THEY WERE QUICK IN LEARNING TO USE THE PREVIOUS SOFTWARE. KENNETH IS TYPICALLY TRYING TO _____
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INCREASE THE EMPLOYEES SELF-EFFICACY
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WHICH OF THE FOLLOWING CREATES A LEARNING ORIENTATION IN TRAINEES
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ALLOWING TRAINEES TO EXPERIMENT WITH NEW KNOWLEDGE AND SKILLS
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IN EXPECTANCY THEORY, A BELIEF THAT PERFORMING A FIVEN BEHAVIOR IS ASSOCIATED WITH A PARTICULAR OUTCOME IS CALLED _______
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INSTRUMENTALITY
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ACCORDING TO THE _____ TRANSFER WILL BE MAXIMIZED TO THE DEGREE THAT THE TASKS, MATERIALS, EQUIPMENT, AND OTHER CHARACTERISTICS OF THE LEARNING ENVIRONMENT ARE SIMILAR TO THOSE ENCOUNTERED IN THE WORK ENVIRONMENT
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THEORY OF IDENTICAL ELEMENTS
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WHICH OF THE FOLLOWING STATEMENTS IS TRUE OF CLOSED SKILLS
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THEY REFER TO TRAINING OBJECTIVES THAT ARE LINKED TO LEARNING SPECIFIC SKILLS THAT ARE TO BE INDENTICALLY PRODUCED BY THE TRAINEE ON THEIR JOB
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_______IS A LEARNING PROCESS THAT INVOLVES IDENTIFYING LEARNED MATERIAL IN LONG-TERM MEMORY AND USING IT TO INFLUENCE PERFORMANCE
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RETRIEVAL
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IN THE LEARNING PROCESSES, SEMANTIC ENCODING TYPICALLY INVOLVES
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PROVIDING LEARNING GUIDANCE TO THE LEARNERS
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WHICH OF THE FOLLOWING STATEMENTS IS TRUE OF ORGANIZING AS A LEARNING STRATEGY
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IT REQUIRES THE LEARNER TO FIND SIMILARITIES AND THEMES IN THE TRAINING MATERIAL
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THE LEARNING CYCLE FOR A TRAINEE TO RELATE THE TRAINING MATERIAL TO OTHER, MORE FAMILIAR KNOWLEGE, SKILLS, OR BEHAVIORS
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CONCRETE EXPERIENCE
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GOOD DECISIVENESS, PRACTICAL APPLICATION OF IDEAS, AND HYPOTHETICAL DEDUCTIVE REASONING ARE LEARNING CHARACTERISTICS OF INDIVIDUALS IN THE _______ LEARNING STYLE
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CONVERGER
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_____________REFERS TO INDIVIDUAL CONTROL OVER ONES THINKING
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METACOGNITION
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_______________REFERS TO THE LEARNER'S INVOLVMENT WITH THE TRAINING MATERIAL AND ASSESSING THEIR PROGRESS TOWARD LEARNING
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SELF-REGULATION
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LEARNER-LEARNER INTERACTION IS MOST APPROPRIATE WHEN LEARNERS HAVE TO
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ACQUIRE PERSONAL KNOWLEDGE BASED ON EXPERIENCE
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WHICH OF THE FOLLOWING IS A DISADVANTAGE OF COMMUNITIES OF PRACTICE (COP)
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EMPLOYEES ARE RELUCTANT TO PARTICIPATE WIHTOUT AN INCENTIVE AND FEAR SHARING THEIR KNOWLEDGE WITH OTHERS
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LAPSES THAT INHIBIT TRANSFER OF TRAINING TYPICALLY TAKE PLACE WHEN TRAINEES
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USE PREVIOUSLY LEARNED, LESS EFFECTIVE CAPABILITIES INSTEAD OF APPLYING THE CAPABILITIES EMPHASIZED IN THE TRAINING PROGRAM
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WHICH OF THE FOLLOWING IS AN EXAMPLE OF THE INTERNAL CONDITIONS NECESSARY FOR LEARNING OUTCOMES
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RECALL OF PREREQUISITES, SIMILAR TASKS, AND STRATEGIES
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FEEDBACK FROM TRAINERS AND COACHES DETERS TRAINING
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FALSE
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RECOGNIZING THAT EMPLOYEES HAVE PREFERENCES REGARDING HOW THEY WANT TO LEARN IS A GOOD PRACTICE IN TRAINING
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TRUE
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DEVELOPING A COMPUTER PROGRAM THAT MEETS CUSTOMER SPECIFICATIONS IS AN EXAMPLE OF AN INTELLECTUAL SKILLS LEARNING OUTCOME
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TRUE
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INSTRUCTION REFERS TO THE TRAINERS MANIPULATION OF THE ENVIRONMENT IN ORDER TO HELP TRAINEES
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TRUE
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THE ADULT LEARNING THEORY ASSUMES THAT ADULTS ENTER A LEARNING EXPERIENCE WITH A SBJECT-CENTERED APPROACH INSTEAD OF A PROBLEM-CENTERED APPROACH TO LEARNING
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TRUE
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INDIVIDUALS WITH A LEARNING ORIENTATION FIND THAT ERRORS AND MISTAKES CAUSE ANXIETY AND THUS WANT TO AVOID THEM
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FALSE
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INDIVIDUALS WITH A LEARNING ORIENTATION FIND THAT ERRORS AND MISTAKES CAUSE ANXIETY AND THUS WANT TO AVOID THEM
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FALSE
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EXPECTANCY IS SIMILAR TO SELF-EFFICACY
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TRUE
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MOST EDUCATIONAL THEORIES HAVE BEEN DEVELOPED EXCLUSIVELY TO EDUCATE CHILDREN AND YOUTHS
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TRUE
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OPEN SKILLS REFER TO TRAINING OBJECTIVES THAT ARE LINKED TO LEARNING SPECIFIC SKILLS THAT ARE TO BE IDENTICALLY PRODUCED BY THE TRAINEE ON THEIR JOB
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FALSE
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IDENTICAL ELEMENTS THEORY DOES NOT ENCOURAGE TRANSFER WHERE TEH LEARNING ENVIRONMENT AND THE TRAINING ENVIRONMENT ARE NOT NECESSARILY INDENTICAL
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TRUE
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THE STIMULUS GENERALIZATION APPORACH EMPHASIZES NEAR TRANSFER OF TRAINING
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FALSE
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THE WORKING STORAGE AND SEMANTIC ENCODING PROCESSESS OF LEARNING BOTH RELATE TO SHORT-TERM
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TRUE
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THE OBJECTIVE OF TRAINING SHOUDL NOT DESCRIBE PERFORMANCE THAT CANNOT BE OBSERVED, SUCH AS "UNDERSTAND" OR "KNOW"
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TRUE
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IN LEARNING IS IT BEST TO INCLUDE A COMBINATION OF EXAMPLES AND PRACTICE, RATHER THAN ALL PRACTICE
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TRUE
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LEARNING WILL OCCUR IF EMPLOYEES PRACTICE ONLY BY TALKING ABOUT WHAT THEY ARE EXPECTED TO DO
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FALSE
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IN ERROR MANAGEMENT TRANING, TRANEES ARE INSTRUCTED THAT ERRORS HAMPER LEARNING AND HENCE THEY MUST BE COMPLETELY AVOIDE
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FALSE
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FOR MORE COMPLEX TASKS, RELATIVELY LONG REST PERIODS APPEAR TO BE BENEFICIAL FOR TASK LEARNING
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TRUE
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AUTOMATIZATION OF TASKS INCREASES MEMORY DEMANDS
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FALSE
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LESS SPECIFIC FEEDBACK PROVIDE TRAINEES WITH BETTER OPPORTUNITIES TO LEARN COMPARED TO HIGHLY SPECIFIC FEEDBACK
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TRUE
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CLOSED SKILLS INCLUDE PRESCRIBED BEHAVIORS THAT ARE HIGHLY INFLUENCED BY MANAGERS, PEERS, AND THE WORK ENVIRONMENT
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FALSE
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