Chapter 4 & 5 Systems Analysis – Flashcards

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The process of evaluating how key stakeholders with the organization view the proposed system.
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political feasibility
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intangible benefit.
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The reduction of waste creation is an example of a(n):
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key business processes.
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The structured, measured set of activities designed to produce a specific output for a particular customer or market best defines:
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Break-even analysis (BEA).
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The analysis technique that finds the amount of time required for the cumulative cash flow from a project to equal its initial and ongoing investment is referred to as:
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high-performance computing.
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Disruptive technologies include:
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identification of potential development projects.
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Which of the following is one of the three primary activities associated with identifying and selecting IS development projects?
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requirements determination.
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Analysts gathering information from as many sources as possible about what the new system should do is indicative of:
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Top management
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Which of the following possible project sources most often reflects the broader needs of the organization?
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recurring costs.
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Application software maintenance, new software and hardware leases, and incremental communications are examples of:
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formal system.
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The official way a system works as described in organizational documentation is referred to as a(n):
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Dividing the project into manageable tasks.
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Which of the following is NOT a project initiation activity?
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checks in the SDLC are bypassed so that some more subtle, but still important, system requirements might be forgotten.
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Drawbacks to prototyping include:
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strategic alignment.
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The extent to which the project is viewed as helping the organization achieve its strategic objectives and long-term goals describes:
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have a narrow, tactical focus.
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Research has found that projects identified by individual departments or business units most often:
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indicate what data flow in or out of a system and which are necessary for the system to function
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Forms are important for understanding a business because they:
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Your role is to find the best solution to a business problem or opportunity.
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The impartiality characteristic of a good systems analyst is represented by which of the following statements?
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previously unknown information can result.
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One advantage of open-ended questions in an interview is:
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Top management
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Which of the following alternative methods for making information systems identification and selection decisions has the highest associated cost?
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the attention to details characteristic a systems analyst needs during requirements determination.
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Ensuring that every fact fits with every other fact best describes:
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Managers
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Which of the following JAD participants use the system in question and provide insight into new organizational directions?
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discount rate.
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The interest rate used to compute the present value of future cash flows refers to:
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Baseline Project Plan.
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A major outcome and deliverable from the project initiation and planning phase that contains an estimate of the project's scope, benefits, costs, risks, and resource requirements best defines:
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present value.
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The current value of a future cash flow is referred to as:
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tangible cost.
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A cost associated with an information system that can be measured in dollars and with certainty best describes:
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closed-ended questions.
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Questions in interviews and on questionnaires asking those responding to choose from a set of specified responses are:
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a Baseline Project Plan and Project Scope Statement.
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The objective of the project planning process is the development of:
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informal system
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The way a system actually works is referred to as a(n):
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the impertinence characteristic a systems analyst needs during requirements determination.
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Questioning everything best describes:
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Joint application design
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Which of the following is a modern method for collecting system requirements?
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a contradiction between a formal procedure and interview or observation results.
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When reviewing job procedures, you may find:
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interviews.
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Traditional methods of collecting systems requirements include:
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seeking a variety of perspectives from the interviews.
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Good interview guidelines consist of:
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systems planning and selection.
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The first phase of the systems development life cycle is:
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Interviews based on closed-ended questions do not necessarily require a large time commitment, so more topics can be covered.
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Which of the following is an advantage of closed-ended questions?
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technical feasibility.
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An assessment of the development group's understanding of the possible target hardware, software, and operating environments, system size, complexity, and the group's experience with similar systems should be included as part of:
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analysis paralysis.
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The term that refers to systems development projects bogged down in an abundance of analysis work is:
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enables you to work backward from the information on the document and identify the data that must have been necessary to generate it.
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A report:
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have a strategic, organizational focus.
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Research has found that projects identified by top management more often:
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Requirements determination
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Which of the following is a subphase of analysis?
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The primary purpose of using JAD in the analysis phase is to collect systems requirements simultaneously from the key people involved with the system.
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Which of the following is a true statement regarding JAD?
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call the duplication to the attention of management as an issue to be resolved before system design can proceed.
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If your analysis of several written procedures reveals a duplication of effort in two jobs, you should:
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a systems analyst.
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The typical participants in a JAD include:
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Cost of hardware
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Which of the following would be classified as a tangible cost?
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People often do not have a completely accurate appreciation of what they do or how they do it.
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Which of the following is a reason for directly observing end users?
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Users
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Which of the following JAD participants are the Key users of the system in question and clearly understand what it means to use the system on a daily basis.
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A completed prototype.
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The primary deliverables from requirements determination include:
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operation feasibility
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The process of assessing the degree to which a proposed system solves business problems or takes advantage of business opportunities.
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Closed-ended questions work well when the major answers to the questions are well known.
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Which of the following can be considered an advantage of closed-ended questions?
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Between 10 and 20 percent
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As a rule of thumb estimate, what percentage of the entire development effort should be devoted to the project initiation and planning process?
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enable the large amount of information gathered during requirements determination to be organized.
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The purpose of requirements structuring is to:
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The sequence and other dependencies among different data-handling activities
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Which of the following are organizational components that a systems analyst needs to understand?
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technical feasibility.
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To gain an understanding of the organization's ability to construct the proposed system is the goal of:
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Establishing a relationship with the customer
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Which of the following is a project initiation activity?
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When they contain actual organizational data.
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Forms are most useful:
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the relaxing of constraints characteristic a systems analyst needs during requirements determination.
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Assuming anything is possible and eliminating the infeasible best describes:
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open-ended questions.
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Questions in interviews and on questionnaires that have no pre-specified answers are:
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tangible benefit.
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A savings of $5,000 resulting from data entry error reductions would most likely be classified as a(n):
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Employee morale
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Which of the following would be classified as an intangible cost?
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Potential benefits
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The extent to which the project is viewed as improving profits, customer service, etc., and the duration of these benefits best defines which of the following evaluation criteria?
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lower transaction costs.
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Tangible benefits would include:
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business process reengineering.
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The search for, and implementation of, radical change in business processes to achieve breakthrough improvements in products and services best defines:
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structured walkthrough
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A peer-group review of any product created during the systems development process is called a:
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The interviewee has a sense of involvement and control in the interview.
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Which of the following can be considered an advantage of open-ended questions?
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Tangible benefits.
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Cost reduction and avoidance, error reduction, and increased flexibility are examples of:
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The potential audience of the observation method is limited.
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When comparing observations and document analysis:
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Distributed databases
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Which of the following technologies disrupted the business rule that information can appear only in one place at a time?
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JAD
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Which of the following system requirement determination techniques can be applied to discovering and understanding key business processes?
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Observations
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Which of the following is a traditional method of collecting systems requirements?
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identifying potential development projects.
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A department head deciding which project requests to submit is an example of:
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Project Scope Statement.
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A document prepared for the customer during project initiation and planning that describes what the project will deliver and outlines generally at a high level all work required to complete the project is the:
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CEO
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All of the following might attend a structured walkthrough meeting EXCEPT:
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Return on investment (ROI)
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The ratio of the net cash receipts of the project divided by the cash outlays of the project, enabling trade-off analysis to be made between competing projects, is often referred to as:
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a steering committee.
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Potential development projects with a cross-functional focus are often identified by:
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Value chain analysis.
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Analyzing an organization's activities to determine where value is added to products and/or services and the costs incurred best describes:
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tangible benefit
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A benefit derived from the creation of an information system that can be measured in dollars and with certainty is a(n):
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recurring cost.
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A cost resulting from the ongoing evolution and use of a system best defines a(n):
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Project initiation.
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Activities designed to assist in organizing a team to conduct project planning is the focus of:
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Establishing management procedures
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Which of the following is NOT a project planning activity?
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one-time cost.
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A cost associated with project start-up refers to a(n):
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The reason why current systems are designed the way they are
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The analysis of documents can help you identify:
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JAD.
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Techniques developed to keep the analysis effort minimal, yet still effective include:
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economic feasibility.
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To identify the financial benefits and costs associated with the development project is the purpose of:
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Development group
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Which of the following alternative methods for making information systems identification and selection decisions has as its focus integration with existing systems?
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time value of money.
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The concept of comparing present cash outlays to future expected returns best defines:
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You must challenge yourself to look at the organization in new ways.
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The reframing characteristic of a good systems analyst is represented by which of the following statements?
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intangible cost.
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A cost associated with an information system that cannot be easily measured in terms of dollars or with certainty refers to a(n):
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Automatic identification and tracking technology
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Which of the following technologies disrupted the business rule of you having to find out where things are?
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closed-ended question.
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Rating a response or idea on some scale, say from strongly agree to strongly disagree, would be classified as a(n):
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scribe.
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The person who makes detailed notes of the happenings at a joint application design session is referred to as the:
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Estimating resources and creating a resource plan.
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Which of the following is a project planning activity?
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describes how a particular job or task is performed.
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A written work procedure:
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communication problems have existed in the past between users and analysts.
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Prototyping is most useful for requirements determination when:
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adhering to the incremental commitment.
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If the project team and organizational officials reassess the project after each subsequent SDLC phase to determine if the business conditions have changed or if a more detailed understanding of a system's costs, benefits, and risks suggest that the project is not as worthy as previously thought, they are:
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net present value (NPV)
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The analysis technique that uses a discount rate determined from the company's cost of capital to establish the present value of a project is commonly called:
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include the database metadata
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The Baseline Project Plan does not:
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Baseline Project Plan.
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A major outcome and deliverable from project initiation and planning that reflects the best estimate of the project's scope, benefits, costs, risks, and resource requirements defines the:
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You should question everything.
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The impertinence characteristic of a good systems analyst is represented by which of the following statements?
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disruptive technologies.
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Technologies that enable the breaking of long-held business rules that inhibit organizations from making radical business changes best defines:
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Destroyer of dreams and salter of wounds.
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Herb is:
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