Chapter 2 Assignment – Flashcards
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All of the following groups are specifically identified by federal equal employment opportunity laws EXCEPT ________. obese persons women people with disabilities people over age 40
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obese persons
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On average, women with a college degree earn less money than men with a college degree. This is an example of: social responsibility sexual harassment sexism whistle-blowing
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sexism
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Companies that adhere to high ethical standards ________. always make lower profits often make better investments in the long run often make poorer investments in the long run always make higher profits
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often make better investments in the long run
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A company removes a profitable product from the market because it may be dangerous. This company is demonstrating ________. ethical behavior green marketing conflict of interest social welfare
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ethical behavior
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Business ethics begins with ________. the government a firm's investors a firm's customers the individual employee
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the individual employee
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Which of the following statements best justifies why a company should act in an ethical manner? Acting ethically always maximizes profits in the short run. Acting ethically will help a company to prosper in the long run. The right thing to do is always the least expensive alternative. The government will take action if a firm fails to act ethically.
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Acting ethically will help a company to prosper in the long run.
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________ are responsible for conducting employee training programs that help spot potential fraud and abuse within a firm. Human Resource managers Department supervisors Social behaviorists Ethics compliance officers
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Ethics compliance officers
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Which of the following is not a minimum requirement for ethics compliance programs? consistent improvement high-level personnel responsible for compliance government regulation consistent enforcement
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consistent improvement
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Which of the following is not an example of unethical or illegal acts in the workplace? misreporting time on the job Internet abuse whistle-blowing safety violations
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whistle-blowing
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When an individual moves beyond his or her own needs and desires and takes the needs of society into consideration when making decisions, in which stage of ethical development is this individual? conventional traditional preconventional postconventional
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postconventional
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Linda does not make personal long-distance phone calls at work because it will cost her employer money. Which stage of ethical development is Linda in? traditional conventional postconventional preconventional
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conventional
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Jeffrey Wigand, a former executive of Brown & Williamson who exposed his company's practice of intentionally manipulating the effect of nicotine in cigarettes on the CBS news program 60 Minutes, had moved beyond self-interest and company duty to which stage of individual ethics? conflict of interest preconventional postconventional conventional
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postconventional
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Tanisha is a diabetes educator at a local clinic. Recently, she was offered a lavish trip by a sales representative who has been pushing the clinic to use his company's diabetes supplies. Tanisha declined the gift. Which ethical challenge did she face? cultural consequences whistle-blowing honesty and integrity conflict of interest
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conflict of interest
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During a meeting with government regulators, Nicole voluntarily points out a potential problem with a new product her company is testing. Nicole has shown ________. truthfulness honesty loyalty integrity
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integrity
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Embellishing your résumé shows a lack of ______ and ______. honesty and loyalty integrity and loyalty competence and loyalty honesty and integrity
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honesty and integrity
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Your supervisor asks you to conceal information from outside auditors examining the company's financial records. What is your ethical challenge? You have no ethical challenge honesty and integrity conflict of interest loyalty versus truth
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loyalty versus truth
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___________ requires that firms in the private sector provide procedures for anonymous reporting of accusations of fraud. Sarbanes-Oxley Act Consumer Rights Act Americans with Disabilities Act Title VII
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Sarbanes-Oxley Act
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A formal statement that defines how the organization expects and requires employees to resolve ethical questions is ________. social responsibility statement an organizational culture a code of conduct an ethical environmental statement
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a code of conduct
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Online simulation training such as the Ethics Challenge can help to improve ethical ________. reasoning awareness leadership action
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reasoning
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Macrohard, Inc. provides support for employees faced with ethical dilemmas. An ethics officer is available in the Human Resources office or through an employee hotline. This is an example of ethical ________. awareness action reasoning whistle-blowing
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action
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After meeting with employees, a manager realizes she has set performance goals unrealistically high for her department's employees. If she makes employee performance goals more realistic, what will likely happen to the department's ethical climate? Not enough information is provided to determine the effect. It will deteriorate. It will stay about the same. It will improve.
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It will improve.
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Ethical __________ charges each employee personally to uphold the company's core values and be willing to base their actions on them. leadership action awareness reasoning
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leadership
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Jack Welch, former CEO of General Electric, is respected in business circles for focusing his company on the welfare of its customers and investors, and for ensuring GE would thrive in the long run. This type of environment is an example of ethical ________. reasoning awareness leadership action
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leadership
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Businesses exercise social responsibility for all of the following reasons EXCEPT ________. profits are guaranteed the company's image is enhanced stakeholders expect it management believes it is the ethical course of action
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profits are guaranteed
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When Target donates 5 percent of its federally taxable income to nonprofit groups, the company is highlighting its ________. social audit code of conduct business ethics social responsibility
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social responsibility
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In addition to financial assessments, Dominic has arranged for his company to conduct a(n) ________ to evaluate activities that relate to social issues, such as employment practices, environmental protection, and philanthropy. code of conduct social audit social responsibility inventory EEOC evaluation
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social audit
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The Wright Tire Co. uses a company-wide team of employees to identify company activities related to social issues, report on how the firm is responding to those issues, and evaluate how effectively the firm has met those issues. The Wright Tire team is conducting a(n) ________. environmental impact audit government-mandated audit internal accounting audit social audit
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social audit
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The ____________ of a coffee-growing company include its employees, customers, suppliers, and the community members where the company is located. social audit stakeholders social responsibility corporate philanthropy
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stakeholders
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Timberland Company allows its employees to take paid six-month sabbatical leaves to work for nonprofit organizations. This is an example of ____________. whistle-blowing green marketing consumerism corporate philanthropy
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corporate philanthropy
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All of the following are examples of corporate philanthropy EXCEPT ________. paying local property taxes sponsoring a Red Cross blood drive supporting the local public radio station giving employees release time to participate in volunteer activities
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paying local property taxes
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During the Olympics, several Nike ads were aired that demonstrated the company's sponsorship of various events. Nike was using ________ to align their marketing efforts with charitable giving. ethical awareness business ethics cause-related marketing social responsibility
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cause-related marketing
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Consumer Rights include all of the following EXCEPT the right to ________. be informed boycott be heard choose
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boycott
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According to ________ standards, when a drug company purchases a television ad, the company is required to describe potential side effects of the drug, or at least provide a phone number or Web site address for additional information. Food and Drug Administration (FDA) Consumer Compliance Occupational Safety and Health Administration (OSHA) Securities and Exchange Commission (SEC)
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Food and Drug Administration (FDA)
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The doctrine of "the right to be heard" would be best reflected by ________. disclosure of true annual interest rates on revolving charge accounts product safety disclosure of sodium content on labels of processed foods a firm establishing a consumer appeals board
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a firm establishing a consumer appeals board
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All of the following are current social issues related to business's responsibilities to employees EXCEPT ________. discrimination against workers under 40 years of age discrimination against workers over 40 years of age sexual harassment quality of life issues
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discrimination against workers under 40 years of age
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Matt was diagnosed with a serious illness that requires aggressive treatment. Because his company employs 50 or more people, it must allow Matt up to 12 weeks unpaid time off in one year, as granted by the ________. Equal Employment Opportunity Commission Family and Medical Leave Act Occupational Safety and Health Administration Vocational Rehabilitation Act
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Family and Medical Leave Act
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________ refers to adhering to deeply held ethical standards in business situations. Commitment Conscientiousness Leadership Integrity
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Integrity
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A firm's ability to behave ethically depends upon the ethical values of the firm's employees. all of these answer choices are correct. the ethical values of the firm's executives. a climate within the organization that promotes ethical conduct.
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all of these answer choices are correct.
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Businesses must first rely on ________to maintain an ethical organization. individual employees customer complaints policies legislation
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individual employees
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Business ethics are shaped by the company's code of ethics. the company's upper management. all of these answer choices are correct. the ethical climate in the organization.
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all of these answer choices are correct.
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People who are aware of and respond to their duty to others have achieved: The preconventional stage of ethical development The postconventional stage of ethical development The conventional stage of ethical development None of these answer choices
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The conventional stage of ethical development
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Identify how many employees who took the National Business Ethics Survey witnessed an act of misconduct in their company within the past year. More than one-half of employees More than three-fourths of employees More than two-thirds of employees Less than one-third of employees
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More than one-half of employees
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In the highest level of ethical and moral behavior, the individual is able to move beyond mere self-interest and duty and take the larger needs of society into account as well. This stage of ethical development is the: Preconventional stage Metaethical stage Conventional stage Postconventional stage
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Postconventional stage
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Which of the following would NOT be considered an appropriate response when asked for donations at work? Decline if you simply cannot afford it at this time. Always give the suggested donation amount or the amount that coworkers at your employment level are giving. If you aren't sure about the organization, ask for more information before writing a check. Offer to pool your resources with coworkers in order to make a larger single donation.
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Always give the suggested donation amount or the amount that coworkers at your employment level are giving.
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Lucent Technologies requires employees to participate in a Web-based compliance and business ethics training program. This type of program primarily serves which level of ethics development? ethical reasoning ethical awareness ethical leadership ethical action
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ethical reasoning
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The consumer rights first outlined by President Kennedy in 1962 include: All of these answer choices are correct. The right to be safe. The right to be informed. The right to choose.
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All of these answer choices are correct.
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In the country-regionplaceU.S. economy, the social responsibility of a firm is evaluated: On the basis of the firm's contribution to economic growth and employment opportunities By consumers who may patronize or avoid a firm based on its behavior By outside groups who create and monitor standards of corporate performance All of these answer choices are correct By the firm itself doing a social audit
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All of these answer choices are correct
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Business responsibilities to the general public include: Dealing with public health issues. All of these answer choices are correct. Developing a quality workforce. Protecting the environment.
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All of these answer choices are correct.
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In September 1982, seven people died in the Chicago area after swallowing Tylenol capsules that had been tainted with cyanide, replaced in their packaging, and put on store shelves for sale. Johnson & Johnson maintained that the tampering could not have been foreseen, and was therefore not its fault, but still recalled all Tylenol capsules and canceled advertising at a pre-tax loss estimated at $100 million. It also developed a capsule-shaped tablet that would be more difficult to tamper with. In doing this, Johnson & Johnson admitted product liability. raised awareness of the dangers of using Tylenol. avoided accepting responsibility and therefore acted unethically. handled the situation in a socially responsible way.
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handled the situation in a socially responsible way.
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Companies are required to publish their codes of ethics and inform the public of any changes to them because of the Ethics Compliance Act. a lawsuit filed by the Fair Factories Clearinghouse. the Public Agenda and the Kettering Foundation study. the Sarbanes-Oxley Act.
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the Sarbanes-Oxley Act.
