question

A __________ refers to ongoing, day-to-day activities in which an organization engages while producing goods and services.

answer

process

question

Carnegie Mellon's SEI model, ESI International's project framework, and the Center for Business Practices all call their highest level of maturity:

answer

optimizing

question

Individual activities and their durations are developed during the __________ phase of the project life cycle.

answer

planning

question

Keith Monroe nails hundreds of pieces of culled lumber in the blazing July sun to form a parquet deck for his barn roof. He and his assistant are clearly in:

answer

the execution stage of the project life cycle.

question

Project management entails crossing __________ and __________ boundaries.

answer

functional, organizational

question

Project management maturity models are NOT used to:

answer

ascertain all stakeholders relevant to a project in the conceptualization phase.

question

Projects are __________-focused.

answer

customer

question

Studies of IT projects reveal that:

answer

up to 75% of software projects are cancelled.

question

The amount of corporate investment is typically at its highest in the:

answer

termination phase.

question

The author's synthesis of all well-known maturity models states that moderate project management maturity is characterized by:

answer

project management training programs.

question

The behavioral side of project management emphasizes:

answer

leadership.

question

The commitment of financial, human, and technical resources is highest during the:

answer

execution phase.

question

The degree of risk associated with the project is typically at its highest during the:

answer

conceptualization phase.

question

The dimension of project success that is realized first (chronologically) is:

answer

efficiency

question

The most basic level in Kerzner's project management maturity model is:

answer

common language.

question

The most recent addition to the four criteria of project success is:

answer

client acceptance

question

The project maturity model developed by the Center for Business Practices would have __________ rings if a spider web diagram were used.

answer

five

question

The stages in a project's development are known as the __________.

answer

Project Life Cycle

question

The technical side of project management emphasizes:

answer

budgeting.

question

__________ serves as an excellent training ground for future senior executives in most organizations.

answer

Project Management

question

A major player in the software industry stumbles from one new edition of its operating system and office automation package to another. As soon as one package is released, the programmers and developers have two weeks to latch onto a different team that is updating a different package. Failure to find another team to work for means an end to their employment. This organizational structure is best classified as a:

answer

project organization.

question

A strategic element consisting of statements such as "a 5% increase in freshman to sophomore retention" and "a 10% increase in the six-year graduation rate" is best described as a:

answer

goal

question

Centralized units within an organization or department that oversee or improve the management of projects are called:

answer

project management offices.

question

Companies that are structured by grouping people performing similar activities into departments are:

answer

functional organizations.

question

Functional departments maintain control over their resources and are responsible for managing their components of the project in a __________.

answer

weak matrix

question

John Drone toils endlessly at Hurts Corporation on his routine assignment and also on a number of project teams. His annual evaluation features input from his line manager and each of the project managers, all of whom have equal say in how his 12-hour work day is partitioned. John Drone is employed by a:

answer

matrix organization.

question

One way that organizational culture affects project management is by: Answer

answer

how the environment is affected by the culture.

question

The University of Puhonicks hires several professors that specialize in accounting, management, and economics and clusters each into one of three departments. The dean has obviously decided to group employees by:

answer

product.

question

The first step in Block's framework of the political process as applied to stakeholder management is to:

answer

assess the environment.

question

The functional structure is well-suited when:

answer

there are low levels of external uncertainty.

question

The group that provides raw materials or resources that the project team needs to complete the project is:

answer

suppliers.

question

The management department at the university decides to add a new program in restaurant, hotel, and institutional management. As part of the development process they hold focus groups consisting of area business leaders, current and former students, and restaurant and hotel owners. These groups can be described as:

answer

stakeholders.

question

The manager of the Super Burrito Project is in the midst of an important project team meeting but Fred Fromage, the representative from the Cheese department, is nowhere to be found. After a brief investigation it is determined that Fred's manager in the Cheese department, has other plans for Fred's time and efforts over the next several days and he simply won't be available for Super Burrito Project work. The organizational structure being used here is unquestionably a:

answer

weak matrix.

question

The solution to external and internal problems that has worked consistently for a group and that is therefore taught to new members as the correct way to perceive, think about, and feel in relation to these problems is known as:

answer

organizational culture.

question

Which of the following is an internal project stakeholder group?

answer

functional managers

question

Which of the following is NOT an element of strategic management?

answer

eliminating cross-functional decisions

question

Which of these strategic elements exists at a higher level than the others?

answer

objectives

question

Which statement about stakeholders is best?

answer

Stakeholders can potentially impact project development.

question

__________ designates formal reporting relationships, including the number of levels in the hierarchy and the span of control of managers and supervisors.

answer

Orginizational structure

question

__________ is the term for the tendency for employees to become fixated on their concerns and work assignments to the exclusion of the needs of other departments.

answer

functional siloing

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