question

Which of the following statements is NOT correct about the business-society interdepence

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D. Actions by government rarely affect businesses

question

Which of the following examples best illustrate the boundary exchange a company would encounter according to the general systems theory

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D. All of the above, An industrial company installs new tech to meet regulation, a purchasing development company employee negotiates a price, and a software development company develops an app for a client

question

Which of the following is the result of the inseparable relationship between business and society

answer

D. Both A and B, All business decisions have a social impact, the vitality of business depends on society's actions and attitudes

question

What is not true about the interactive social system

answer

B. The boundary between business and society is clear and distinct

question

A firm subscribing to the ownership theory of the firm would mainly be concerned with providing value to

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A. Stakeholders

question

Corporations that run their operations according to stakeholder theory of the firm create value by

answer

D. All of the above. Innovating new products, increasing stock prices, and developing their employees' professional skills

question

Which argument says that stakeholder management realistically depicts how companies really work

answer

A. Descriptive Argument

question

The instrumental argument says stakeholder management is

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B. More effective as a corporate strategy

question

The fiduciary duty of managers benefits a frim's

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D. All of the above, Shareholders, Customers and Employees

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The main reason a number of European countries require public companies to include employee members on their board of directors is so that

answer

C. Employees interests will be explicitly represented

question

Stakeholder groups can include

answer

D. All of the above, shareholders, business support groups, and environmental activist

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Which one of the following is considered to be a NON-MARKET stakeholder of business

answer

B. Nongovernmental organizations

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Which of the following is NOT considered to be a non-market stakeholder

answer

B. Creditors

question

All of the following are external stakeholders except

answer

A. Managers

question

The phenomenon of a person holding multiple stakeholder duties is referred to as

answer

A. Role Sets

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A stakeholder analysis

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C. Involves understanding the nature of stakeholder interests (ONLY ALL OF THE ABOVE OPTION THAT ISN'T RIGHT)

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The 5 types of stakeholders' power are

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A. Voting, Legal, Economic, Informational and Political

question

Which of the following statements are correct about stakeholder powers

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D. All of the above, different stakeholders have different types of degrees of power, stakeholders voting power is limited to the % of company owned, it uses resources to achieve a desired decision or outcome

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Customers can exercise economic power by

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B. Boycotting products if they believe he goods are too expensive

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Which is an not an example of economic power

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B. A social group protests a government's decision to raise taxes

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When a community group sues a company for health effects caused by the unsafe disposal of toxic chemicals, it is an exercise of what power

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A. Legal Power

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What stakeholder groups can exercise legal power

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D. All of the above, Employees, Customers, and Shareholders

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What kind of power might a a local community use to influence a companies decision

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D. All of the above, Publicizing an issue, Lobbying gov't policy makers for regulations, challenging whether an whether a business activity should continue to operate

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With the explosive growth of technologies that facilitate sharing of info, this kind of power is increasingly important

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C. Informational Power

question

Stakeholders have been able to from international coalitions through the use of

answer

C. Communication technology

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When something stands out from a background, is seen as important, or draws attention it is

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B. Salient

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Stakeholders stand out to managers when they exhibit

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B. Power, Legitimacy, an Urgency

question

A stakeholder map is a useful tool because

answer

D. Both A and B, It enables to managers to see quickly how stakeholders feel about an issue, it allows managers t evaluate what outcomes are likely regarding an issue

question

Departments, or offices, that reaches across the dividing line that separates the company from groups and people in society

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C. Boundary spanning departments

question

Interactions between business and society occur

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A. Within a finite natural ecosystem

question

Public issues are often referred to as

answer

C. Both A/B, Social Issues/Sociopolitical Issues

question

The emergence of a public issue indicates that

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A. A gap has been developed between what a stakeholder expects and what the business does

question

Failure to understand the beliefs and expectations stakeholders

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C. Causes the performance-expectation gap to grow larger

question

because of the risks and opportunities public issues present, organizations need

answer

C. A systematic way of identifying, monitoring and selecting public issues

question

Customer environmental intelligence includes

answer

A. Demographic factors

question

According to management scholar Karl Albrecht, scanning to acquire environmental intelligence should focus on

answer

A. 8 strategic radar screens

question

The explosive use of social media is an example of

answer

A. Customer Environment

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An analysis of the stability or instability of a government is an example of scanning the

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D. Political environment

question

Legal environment intelligence includes

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C. Considerations of patents copyrights or trademarks

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The role of special interest groups is an important element in acquiring intelligence from the

answer

D. Social Environment

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The relevance and importance of stakeholders and their issues is know as

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C. Stakeholder Materiality

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The Issue management process is a

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C. systematic process companies use when responding to public issues that are of the greatest importance to the business

question

The Issue management process has how many stages

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C. 5

question

The components of a typical issues management process include

answer

D. All of the above, Identify issue, generate options, take action

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Once an issue has been identified, its implications must be

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B. Analyzed

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An issue's public profile indicates to managers

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A. How significant an issue is for organizations, but it doesnt ell them what to do

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Once an Organization has implemented the issue management process program, it must

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B. Study the results and makes necessary adjustments

question

When working well, the issue management process

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D. Continuously cycles back to the beginning and repeats itself

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Contemporary Issue management

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D. is an interactive, forward thinking process

question

A leadership role in addressing emerging management issues in often taken by

answer

D. All of the above, The public affairs dept, the government relations dept, and the department of sustainability or environmental, health and safety

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A corporation's issue management activities are usually linked to

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C. Both board of directors ad top level management

question

Over time, the nature of businesses relationship with it's stakeholders often

answer

B. Evolve through a series of stages

question

Firms that believe they can make decisions unilaterally are

answer

D. Inactive companies

question

Firms that generally act when forced to do so are

answer

C. Reactive companies

question

Proactive companies are

answer

A. Much less likely to be blindsided by crises and negative surprises

question

Stakeholder engagement is

answer

C. The process of ongoing relationship building between a business and its stakeholders

question

Stakeholder engagement at it's core is a

answer

B. Relationship

question

The drivers of stakeholder engagement are

answer

C. Goals, motivation, and operation capacity

question

A business and it's stakeholders coming face to face for a conversation about common issues is called

answer

D. Stakeholder dialouge

question

Corporations working collaboratively with other businesses and concerned persons and organizations is an example of

answer

A. Stakeholder networks

question

Corporate power refers to

answer

C. The capability of corporations to influence government, the economy, and society, based on their organizational resources

question

The iron law of responsibility says

answer

A. In the long run, those who do not use power responsibly will lose it

question

Which of the following statements are true about corporate social responsibility

answer

D. Both A and C, Businesses should monitor and prevent social problems in advance, corporations should be accountable for any actions that affect people

question

Which of the following companies is being the most socially responsible

answer

A. A company trying its best to operate in a way which will help local students get educated and get jobs

question

Modern corporations should be socially responsible because they

answer

B. Create jobs, influencing the lives of employees

question

Good corporate citizens

answer

D. All of the above, Strive to make business dealings in an ethical manner, work to protect environment, and make a concerted effort to balance the needs of stakeholders

question

When companies put its commitment to social and environmental responsibility into practice worldwide

answer

C. Global Corporate Citizenship

question

Business leaders like Henry Ford developed these programs to support employee health

answer

D. Paternalistic Programs

question

Philanthropic funding and public relations are two examples of CSR

answer

B. Policy Instruments of the corporate social stewardship phase

question

Stakeholder partnerships, high tech communication networks and sustainability audits are examples of

answer

D. Corporate/ Global Citizenships

question

Which of the following is not a driver of the corporate social responsiveness phase of of corporate social responsibility

answer

A. Religious/ Ethnic Beliefs

question

Which of the following examples does not show a company guided by enlightened self-interest

answer

C. a company breaking past records by maximizing quarterly profits

question

Reasons for adopting an enlightened self-interest approach are

answer

D. All of the above

question

When undertaking social initiatives, a company

answer

C. May sacrifice short-term profits

question

Which of the following is an argument in favor of corporate social responsibility

answer

B. Discourages government regulation

question

According to Barlow v A.P. Smith Manufacturing

answer

D. Socially responsible actions are an investment in the future, thus an allowable expense

question

Positive reputation can be valued as an intangible corporate

answer

A. Asset

question

The costs of corporate social responsibility may ultimately be passed on the

answer

B. Consumer through high prices

question

Which of the following is an argument against CSR

answer

A. Requires skills businesses may lack

question

Proponents against corporate social responsibility feel that public officials, not business people, should solve societal problems becuase

answer

C. Both A/B

question

An emerging business model that attempts to strategically balance all of the interest of all stakeholders to solve social and environmental problems is called

answer

C. B corporation

question

Companies demonstrate global corporate citizenship by

answer

D. Both B/C not A. Finding business opportunities that serve society and integrating concern for both financial and social problems

question

BSR helps its 300 member companies:

answer

D. Develop sustainable business stratagies

question

Some companies have created a department of corporate citizenship

answer

C. Centralize under common leadership wide-ranging corporate functions

question

This inter-American organization was created to unite organizations focusing on corporate social responsibility from Canada to Chile

answer

C. Forum Empresa

question

The issue of reactive management policies occurs in which stage of global corporate citizenship

answer

B. Engaged

question

Managers responding to the need of local education systems as a normal or routine aspect of its operations is an example of an organization in

answer

C. Transforming Stage

question

Global Social Audit standards concentrate on

answer

D. All of the above

question

Which of these is not an objective of the Global Reporting Initiative

answer

C. Providing tax incentives for global corporate citizens

question

The most significant motivator of Corporate social reporting is

answer

B. Ethical Concerns

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