ATU – COMS 4063 – Chapter 8 Quiz – Flashcards
Unlock all answers in this set
Unlock answersquestion
Modern quality management requires customer satisfaction, prefers prevention to inspection, and recognizes management responsibility for quality.
answer
True
question
Only in-house auditors can perform quality audits.
answer
False
question
Project managers are ultimately responsible for quality management on their projects.
answer
True
question
Most people simply accept poor quality from many information technology products.
answer
True
question
Design of experiments cannot be applied to project management issues such as cost and schedule trade-offs.
answer
False
question
ISO 9000 provides minimum requirements needed for an organization to meet its quality certification standards.
answer
True
question
Many quality experts believe the main cause of quality problems is the lack of leadership.
answer
True
question
Minimizing defects does not matter if an organization is making a product that no one wants to buy.
answer
True
question
If products are accepted, they are considered to be validated deliverables.
answer
True
question
Most information technology products can reach 100 percent reliability.
answer
False
question
Control charts are one tool used in the analyze phase of the DMAIC process.
answer
False
question
Expectations can vary based on an organization's culture or geographic region.
answer
True
question
Organizational policies related to quality, the particular project's scope statement and product descriptions, and related standards and regulations are all important input to the quality assurance process.
answer
False
question
DeMarco and Lister found direct correlations between productivity and programming language, years of experience, and salary.
answer
False
question
Continuous quality improvement is not a goal of quality assurance.
answer
False
question
All of the Six Sigma principles are brand new.
answer
False
question
It is important to clarify what functions and features the system must perform, and what functions and features are optional.
answer
True
question
In a Pareto chart, the variables described by the histogram are ordered chronologically.
answer
False
question
In TQC, product quality is less important than production rates, and workers are not allowed to stop production whenever a quality problem occurs.
answer
False
question
Integration testing replaces the other forms of testing with a single comprehensive test.
answer
False
