AIS Chapter 14 ; 15 Homework – Flashcards
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Select the true statement from those provided below.
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B. An ERP system is designed to be a stand-alone software application to accomplish revenue, expenditures, conversion, and administrative processes.
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An ERP system uses:
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C. One database which contains all data items associated with the organization.
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An enterprise resource planning (ERP) system would:
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D. Update both accounts payable and inventory when purchased goods are received from a vendor.
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An enterprise resource planning (ERP) system allows a sales representative to provide a customer with all of the following information EXCEPT:
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C. What is the cost of the product?
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ERP modules include all EXCEPT:
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B. Operational database.
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Material requirements planning (MRP) software: 1.Calculated raw materials quantities needed for manufacturing. 2.Calculated lead times on raw materials orders. 3.Calculated material needs on accounts payable data.
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B. 1 and 2 only.
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Y2K compatibility issues arose because:
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C. Old computer systems kept dates in mm/dd/yy formats.
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Which of the following is NOT one of the reasons for the increased spending on ERP systems since 2004?
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C. Business processes were separated and standardized.
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The financials module of an ERP such as SAP would include all of the following components EXCEPT:
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A. Inventory.
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The sales and services module of an ERP such as SAP would include all of the following components EXCEPT:
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B. Procurement.
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The analytics module of an ERP system such as SAP would include all of the following EXCEPT:
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C. Project portfolio management
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Management would use the _____________ module for feedback from the ERP system to assist in the proper management and control of operations.
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C. Analytics.
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To employ analytical processes on the organization's data:
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C. Data mining is performed on the data warehouse.
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Supply chain management is: 1.The management and control of all materials. 2.The management and control of all funds related to purchasing. 3.The management of information related to the logistics process. 4.Limited to the flow of materials from vendors into the production cycle.
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B. 1, 2, and 3 are correct.
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The term for software solutions that help businesses manage customer relationships in an organized way is:
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B. Customer relationship management.
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Critical factors of CRM success include:
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A. Successful software implementation and effective employee utilization.
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The two tiers of ERP systems are:
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C. The large, multinational corporation tier and the midsize business tier.
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Select the true statement from the following:
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D. The strength of Peoplesoft is its human resources capabilities.
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ERP implementation:
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B. May install only selected modules.
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Best of breed means:
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B. Picking the best software on the market for a particular type of business process for this size of an organization.
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The advantage of "best of the breed" is:
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B. The best functionality of a unique process of the organization.
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Business process reengineering (BPR): 1.Aligns business processes with IT systems to record processes. 2.Reengineer the underlying processes to be more effective. 3.Improves the efficiency of the underlying process through automation. 4.Requires significant investment in IT resources. 5.Does not have a mutual enhancement effect with IT.
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D. 1, 3, and 4 only.
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When computerized technology is introduced into processes, the processes
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B. Can be radically redesigned to take advantage of the speed and efficiency of computers to improve processing efficiency.
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Business process reengineering means(a):
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C. Matching the IT and business processes to achieve the greatest mutual benefit from each.
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Business process reengineering means(b):
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C. Modifying business processes to take advantage of the capabilities of the ERP system.
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The big bang approach to implementation means that the company:
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B. Implements all modules and all function areas of the ERP system at one time.
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All of the following are implementation of software systems EXCEPT:
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C. Progressive implementation.
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When one site is utilized as the pilot approach to ERP, the implementation method is referred to as:
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C. Location-wise implementation.
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The advantages and disadvantages of modular implementation are:
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B. Reduces the risks associated with installation and operation of the system, but full system integration is not available.
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Benefits of an ERP system include all of the following EXCEPT:
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A. The real-time nature of processing increases the total processing time.
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ERP system benefits include all EXCEPT:
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B. ERP systems are configured upon implementation to exceed any reasonable business growth in the future.
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Organizational benefits of ERP implementation include all EXCEPT:
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A. Retaining long-held work patterns and work focus.
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If one module in the ERP system fails,
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B. It has the potential to stop or disrupt all processes across the entire enterprise
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Operation risks with an ERP system includes all of the following EXCEPT:
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B. An unauthorized user can affect more processes in the legacy system.
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As required by Sarbanes-Oxley, enhanced ERP systems provide feedback to management regarding internal controls. To effectively use the function, there are important steps that need to be taken. 1.Establish and maintain a list of compatible duties. 2.Insure that employees are given access and authority only to those parts of the system required. 3.Periodically review the user profile and change any access and authority levels as necessary. 4.Configure the ERP system to track and report any instances where an employee initiated or records any event. 5.Monitoring the periodic reports or real-time reports by the appropriate manager to determine if user profiles have changed.
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B. 2, 3, 5
