question

The triple [1] includes managing Time, [2], and cost

answer

Constraint and scope

question

Which of the following is true of program managers? A. They report to project managers who represent the next level in the hierarchy. B. They recognize that managing a program is simpler than managing a project. C.They provide leadership and direction for project managers heading the project within a program. D. They are responsible solely for the delivery of project results

answer

C. They provide leadership and direction for project managers heading the projects within a program

question

Can you have an unsuccessful project if you meet time, scope and cost? T/F

answer

True

question

A difference between strategic and tactical goals is that: A. Strategic goals are more specific than tactical goals. B. Tactical goals encompass broader dimensions than strategic goals C. Tactical goals are more important for a project than strategic goals. D. Strategic goals are long-term in nature whereas Tactical goals are short-term

answer

D. strategic goals are long-term in nature whereas tactical goals are short-term

question

List 3 of the top ten most important skills and competencies for project managers:

answer

1. People skills 2. leadership 3. listening 4. Integrity, ethical behavior, consistency 5. Strength at building trust 6. Verbal communication 7. strength at building teams. 8. Conflict resolution, conflict management 9. Critical thinking, problem solving 10. understanding and balancing priorities

question

The role of a project ________ is to provide direction and funding for a project. A. Team B. Manager C. Sponsor D. Customer

answer

C. Sponsor

question

List 4 of the 10 knowledge management areas that will be covered in this class

answer

Integration management, Scope management, Time management, Cost management, Quality management, Human resource management, Communications management, risk management, procurement management

question

Which of the following is a difference between projects and operations? A. projects are undertaken to sustain an organization's business whereas operations are not. B. Operations are undertaken to create unique products, services, or results whereas projects are not C. Projects are temporary endeavors whereas and operations are ongoing in nature D. Operations have well defined objectives whereas projects do not need to have unique purposes

answer

C. Projects are temporary endeavors whereas an operation are ongoing in nature

question

A construction company, Galaxy, buys a new brand of tiles from another company, Tiles & Floors.Tiles & Floors has declared bankruptcy and closed down. At present, Galaxy is facing a crisis because here re no other manufactures in the market that supplies eco?friendly tiles. Which of the following constraints is Galaxy facing? A. Resources B. Time C. Scope D. Cost

answer

A. Resources

question

Opponents of a project do not belong to the category of stakeholders. T/F

answer

False

question

Approximately what percentage of the world's gross product is spend on projects? A. 10 % B. 25% C. 50% D. 75%

answer

B. 25%

question

Which of the following is not a potential disadvantage of using good project management? A. shorter development times B. Higher work morale C. Lower cost of capital D. Higher profit margins

answer

C. Lower cost of capital

question

A ______ is a temporary endeavor undertaken to create a unique product, service or results. A. program B. process c. project d. portfolio

answer

c. project

question

Which of the following is not an attribute of a project? A. projects are unique B. projects are developed using progressive elaboration C. projects have a primary customer or sponsor d. projects involve little uncertainity

answer

D. Projects involve little uncertainty

question

Which of the following is not part of the triple constraint of project management? A. scope B. Time C. Communication D. cost

answer

C. Communication

question

_________ is the application of knowledge, skills, tools, and techniques to project activities to meet project requirements. A. project management B. Program management C. Project portfolio management D. Requirements managment

answer

A. project management

question

Project portfolio management addresses ________ goals of an organization, while project management addresses________ goals. A. strategic, tactical B. tactical, strategic C. internal, external D. external, internal

answer

A. strategic, tactical

question

Several application development projects done for the same functional group might best be managed as part of a ____________ A. portfolio B. program C. investment D. Collaborative

answer

B. program

question

Which of the following is not true? A. Most American companies have a project management office B. You can earn an advanced degree in project management from hundreds of colleges and universities C. employers are looking for project management skills in new graduates D. It hiring managers reported that project management certification did not affect starting pay

answer

D. It hiring managers reported that project management certification did not affect starting pay

question

What is the name of one of the popular certifications provided by the Project management Institute? A. Certified Project Manager (CPM) B. Project Management Professional (PMP) C. Project Management Expert (PME) D. Project Management Mentor (PMM)

answer

B. PMP

question

Some projects have a senior manager called ________ who acts as a key proponent of a project.

answer

Champion

question

The simple ideas of addressing the three spheres of systems management can have a huge impact on selecting and managing projects successfully. The three spheres are [x], [y], [z].

answer

Business, organization, technology

question

The first two traditional project phases (concept and development focus on planning, and are often referred to as _____. A. project acquisition B. project implementation C. project feasibility D. Project close-out

answer

C. project feasibility

question

Which of the following is true of the agile approach to software development? A. In the agile method, requirements and solutions evolve through collaboration B. An agile approach sets scope goals, but leaves time and cost goals flexible C. Agile is a predictive model of software development. D. In the agile approach, requirements must be clearly expressed early in the life cycle.

answer

A. In the agile method, requirements and solutions evolve through collaboration

question

Which of the following is true of virtual teams? A. it is easier for a virtual team to build relationships B. Negative incentives do not impact virtual team members C. It is important to select team members carefully D. As they never meet, virtual teams do not have conflicts

answer

C. It is important to select team members carefully

question

Project work is most successful in an organizational culture where activities are organized around individuals. T/F

answer

False

question

A ____________ refers to a product or service, such as a technical report, a training session, a piece of hardware, or a segment of software code, produced or provided as part of a project.. A. deliverable B. input C. system D. resource

answer

A. deliverable

question

A preliminary or rough cost estimate is developed in the __________ phase of the project life cycle, and an overview of the work involved is created. A. implementation B. concept C. acquisition D. Close-out

answer

B. concept

question

The ________ model of a systems development life cycle assumes that requirements will remain stable after they are defined. A. spiral B. waterfall c. incremental build d. RAD

answer

B. waterfall

question

Project managers and their teams must keep in mind the effects of any project on the interests and needs of the entire system or organization instead of focusing on the immediate concerns of the project. T/F

answer

True

question

______________refers to a problem-solving approach that requires defining the scope of a system, dividing it into its components, and then identifying and evaluating its problems, opportunities, constraints, and needs. A. linear programming B. independent component analysis C. principle component analysis D. system analysis

answer

D. system analysis

question

a project life cycle is a collection of _________.

answer

project phases

question

___________ are an example of external stakeholders for an organization. A. top managers B. functional managers C. Employees D. competitors

answer

competitors

question

Which of the following is not part of the three-sphere model for systems management ? A. business B. information C. Technology D. Organizaiton

answer

B. information

question

Which of the four frames of organization addresses how meetings are run, employee dress code, and expected work hours? A. structural B. human resources C. political D. Symbolic

answer

D. symbolic

question

Personnel in a _________ organizational structure often report to two or more bosses. A. functional B. project C. matrix D. hybrid

answer

C. matrix

question

Project work is most successful in an organizational culture where all of the following are characteristics are important except: A. member identity B. group emphasis C. risk tolerance D. control

answer

D. control

question

Which of the following statements is false? A. an analysis is project life cycle is a collection of project phases B. A product life cycle is the same as a project life cycle C. The waterfall approach is an example of a predictive life cycle model D. agile is an example of an adaptive life cycle model

answer

B. A product life cycle is the same as a project life cycle

question

Which of the following terms describes a framework of the phases involved in developing information systems? A. systems development life cycle B. rapid application development C. predictive life cycle D. extreme programming

answer

A. systems development life cycle

question

The nature of IT projects is different form projects in many other industries because they are very ______ A. expensive B. technical C. diverse D. challenging

answer

C. Diverse

question

What term describes an organizations acquisition of goods and services from an outside source in another country? A. globalization B. offshoring C. exporting D. global sourcing

answer

B. off shoring

question

_______ is the leading agile development method. A. extreme programming B. sprint C. Six sigma D. scrum

answer

D. scrum

question

Which of the following is true about the agile method? A. It is often used when a project team can express the scope early in the product life cycle. B. It is used when a project team wants to provide a potentially shippable product earlier rather than later. C. It is used when project teams want to use the predicative approach to a project. D. It uses several iterations or deliveries of software instead of waiting until the end of the project to provide a product.

answer

D. It uses several iterations or deliveries of software instead of waiting until the end of the project to provide a product

question

Which of the following is a preinitiation task? A. Drawing up a work breakdown structure B. developing a business care for a project C. Drafting the project charter D. identifying stakeholders

answer

B. Developing a business case for a project

question

Administrative activities, such as archiving project files, closing out contracts, documenting lessons learned, and receiving formal acceptance of the delivered work as part of the phase or project, are often involved in _____ processes. A. monitoring and controlling B. initiating C. closing D. execution

answer

C. closing

question

A(n) _______ is a meeting held at the beginning of a project so that stakeholders can meet each other, review the goals of the project, and discuss future plans.

answer

kick off

question

One of the main outputs of the initiation process is _____. A. creating the WBS B. selecting the project manager C. developing the project charter D. identifying the project sponsor

answer

C. developing the project charter

question

A(n)_____ is a series of actions directed toward a particular result.

answer

process

question

A(n) _____ is a set period of time, normally two to four weeks, during which specific work must be completed and made ready for review when using Scrum methods.

answer

sprint

question

List 3 of the 5 process groups

answer

Initiating executing planning monitoring/controlling closing

question

A _____ is an important Scrum artifact used to graphically display progress on each sprint during the monitoring and controlling process. A. WBS B. spring backlog C. burndown chart D. product backlog

answer

C. burndown chart

question

Which of the following project parameters would be compatible with the use of the agile approach? A. Projects with inexperienced and dispersed teams B. Projects that have more flexible scheduling C. Projects with clear-up front requirements D. Projects that have a fairly rigid completion date

answer

B. Projects that have more flexible scheduling

question

_____ processes include defining and authorizing a project or project phase. A. Initiation B. planning C. executing D. monitoring and controlling

answer

A. initiation

question

The _____ process involves gaining stakeholder and customer acceptance of the final products and services and bringing the project, or project phase, to an orderly end A. Executing B. closing C. planning D. monitoring

answer

B. Closing

question

A ________ is a series of actions directed toward a particular result. A. goal B. process C. plan D. project

answer

B. process

question

_______processes include coordinating people and other resources to carry out project plans and create the products, services, or results of the project or phase. A. initiating B. planning C. executing D. monitoring and controlling E. closing

answer

c. executing

question

Which process group normally requires the most resources and time? A. initiating B. planning C. executing D. monitoring and controlling E. closing

answer

C. executing

question

What methodology was developed in the UK, defines 45 separate sub-processes, and organizes them into 8 process groups? A. Six Sigma B. RUP C. PMBOK guide D. PRINCE2

answer

D. Prince 2

question

Which of the following outputs is often completed before initiating a project? A. stakeholder register B. business case c. project charter d. kick-off meeting

answer

b. business case

question

A WBS, project schedule, and cost estimates are outputs of the _____ process. A. initiating B. planning C. executing D. monitoring and controlling E. closing

answer

B. planning

question

Initiating involves developing a project charter, which is part of the project _____ management knowledge area. A. integration B. scope C. communications D. risk

answer

a. integration

question

_______ involves measuring progress toward project objectives and taking corrective actions. A. initiating B. planning C. executing D. monitoring and controlling E. closing

answer

D. monitoring and controlling

question

Which of the following is not a typical reason that project teams would use a predictive approach versus an agile approach to managing a project? A. the project has unclear up-front requirements B. the project team is inexperienced and dispensed c. large risks are involved D. the completion date is fairly rigid

answer

a. the project has unclear up-front requirements

question

Many people use _______ to have a standard format for preparing various project management documents. A. methodologies B. templates C. project management software D. standards

answer

b. templates

question

A SWOT analysis involves analyzing a company's what?

answer

Strength, weaknesses, opportunities, and threats

question

The organization should complete low-priority projects before high-priority ones, if the low-priority ones take less time. T/F

answer

false

question

Payback occurs when: A. the net cumulative benefits minus costs equal one. B. the net cumulative benefits equal the net cumulative costs. C. the net costs are lower than the cumulative benefits. D. the cumulative benefits are double the cumulative costs.

answer

B. the net cumulative benefits equal the net cumulative costs

question

A(n) _____ is a formal, documented process that describes when and how official project documents may be modified, the people authorized to make modifications, and the paperwork required for these changes. A. WBS B. project charter C. change control system D. performance report

answer

C. change control system

question

_____ refer to chances to improve the organization.

answer

opportunities

question

Which of the following is true of return on investment or ROI? A. It is always a percentage. B. It is always a positive number. C. It is the result of adding the project costs to the profits. D. The lower it is, the better.

answer

A. It is always a percentage

question

_____ involves identifying and controlling the functional and physical design characteristics of products and their support documentation, and ensures that the descriptions of the project's products are correct and complete. A. NPV Analysis B. Configuration Managment C. Project Time Management D. Project Management information systems

answer

B. configuration management

question

The majority of time on a project is usually spent on _____, as is most of the project's budget. A. Execution B. Planning C. Closing D. Monitoring and controlling

answer

A. Execution

question

_____ involves working with stakeholders to create the document that formally authorizes a project. A. Developing the project charter B. Developing the preliminary project scope statement C. Developing the project management plan D. Performing integrated change control

answer

A. Developing the project charter

question

_____ are new requirements imposed by management, government, or some external influence. A. Opportunities B. Problems C. Charters D. Directives

answer

D. Directives

question

Interface management involves identifying and managing the points of interaction between various elements of a project. T/F

answer

True

question

_____ analysis is a method of calculating the expected net monetary gain or loss from a project by discounting all expected future cash inflows and outflows to the present point in time. A. Cost of Capital B. Net Present Value C. Cash Flow D. Payback

answer

B. NPV

question

Which of the following processes is not part of project integration management? A. devloping the project business case B. developing the project charter C. developing the project management plan D. closing the project or phase

answer

A. developing the proejct business case

question

What is the last step in the four-stage planning process for selecting IT projects? A. IT strategy planning B. business area analysis C. mind mapping D. resource allocaiton

answer

d. resrouce allocaiton

question

Which of the following is not a best practice for new product development projects? A. aligning projects and resources with business strategy. B. selecting projects that will take less than two years to provide payback C. focusing on customer needs in identifying projects D. assigning project managers to lead projects

answer

B. selecting projects that will take less than two years to provide payback

question

A new government law requires an organization to report data in a new way. Which of the following categories would include a new information system project to provide this data? A. problem b. opportunity c. directive d. regulation

answer

c. directive

question

If estimates for total discounted benfits for a project are $120,000 and total discouted costs are $100,000 what is the estimated return on investment(ROI)?

answer

20 %

question

A____________ is a document hat formally recognizes the existence of a project and provides direction the project's objectives and management.

answer

project charter

question

Which of the following items is not normally included in a project charter? A. the name of a project manager B. budget information C. stakeholder signatures d. a gantt chart

answer

d. a gantt chart

question

___________ ensures that the descriptions of the project's products are correct and complete.

answer

configuration management

question

Which of the following is not a suggestion for performing integrated change control? A. use good configuration management b. minimize change c. establish a formal change control system d. view project management as a process of constant communication an negotiation

answer

b. minimize change

question

Which tool and technique is used for all processes of project integration management? A. project management software B. templates C. expert judgement D. all of the aboce

answer

c. expert judgement

question

Deliverables are only productrelated, such as a piece of hardware or software T/F

answer

false

question

What are two approaches for developing the work breakdown structure?

answer

top-down approach, bottom-up approach, mind-mapping approach, using guidelines, analogy approach

question

Scope refers to: A. each level of work that is outlined in a work breakdown structure B. the end product created as part of a project that is delivered to the client C. tasks that are decomposed into smaller tasks in a work breakdown structure D. the work involved in creating the products and the processes used to create them

answer

D. the work involved in creating the products and the processes used to create them

question

_____ involves defining and documenting the features and functions of the products produced during the project as well as the processes used for creating them. A. Collection requirements B. defining scope C. controlling scope D. validating scope

answer

A. collection requirements

question

The project scope statement, stakeholder requirements documentation, and organizational process assets are the primary inputs for creating a WBS. T/F

answer

true

question

Generating ideas by comparing specific project practices or product characteristics to those of other projects or products inside or outside the performing organization is known as _____. A. variance B. benchmarking C. prototyping D. decomposition

answer

b. benchmarking

question

What are two ways to improve user input that will help with managing scope?

answer

-have users on the project team -have regular meetings with define agendas -develop a good project selection process for IT projects -deliver something to project users and sponsors on a regular basis - do not promise to deliver what the team cannot deliver in a particular time frame - locate users with the developers

question

Creating the WBS is a subprocess associated with the _____ process in project scope management.

answer

planning

question

_____ refers to the process of developing a working replica of the system or some aspect of the system

answer

prototyping

question

A(n) _____ is a deliverable-oriented grouping of the work involved in a project that defines the total scope of the project.

answer

WBS

question

The project scope statement should reference supporting documents, such as product specifications that will affect what products are produced or purchased, or corporate policies, which might affect how products or services are produced. T/F

answer

True

question

The scope of a project is clear and specific from the start. T/F

answer

false

question

Scope creep refers to: A. the tendency for project scope to keep getting bigger and bigger. B. subdividing project deliverables into smaller pieces. C. the approved project scope statement and its associated WBS. D. a task at the lowest level of the WBS

answer

A. the tendency for project scope to keep getting bigger and bigger.

question

__________ refers to all the work involved in creating the products of the project and the processes used to create them

answer

scope

question

which tool or technique for collecting requirements is often the most expensive and time consuming? A. interviews B. focus groups C. Surveys D. observation

answer

A. inerrviews

question

A _______ is a deliverable-oriented grouping of the work involved in a project that defines its total scope.

answer

WBS

question

What approach to developing a WBS involves writing down or drawing ideas in a nonlinear format? A. top-down b. bottom-up c. analogy d. mind-mapping

answer

d. mind maping

question

Assume that you have a project with major categories called planning, analysis, design, and testing. What level of the WBS would these items fall under? A. 0 B. 1 C. 2 D. 3

answer

C. 2

question

Which of the following is not a best practice that can help in avoiding scope problems on IT projects? A. keep the scope realistic B. use off-the-shelf hardware and software whenever possible c. follow good project management processes D. Don't involve too many users in scope managment

answer

D. don't involve too many users in scope management

question

Why did Mcdonald's terminate a large project after spending $170 million on it? A. The company found a better technology B. the company decided to outsource the work C. The scope was too much to handle D. the government requirement that promoted the project was repealed

answer

c. the scope was too much to handle

question

Scope _____ is often achieved by a customer inspection and then sign-off on key deliverable.

answer

b. vaildation

question

Which of the following is not a suggestion for improving user input? A. develop a good project selection process for IT projects b. have users on the project team c. co-locate users with developers d. only have meetings as needed, not on a regular basis

answer

d. only have meetings as needed, not on a regular basis

question

project management software helps you develop a____ which serves as a basis for creating Gantt charts, asigning resources, and allocating costs.

answer

WBS

question

Which of the following processes involves determining the policies, procedures, and documentation that will be used for planning, executing, and controlling the project schedule? A. planning schedule management B. defining activities C. estimating activity resources D. activity sequencing

answer

a. planning schedule managment

question

Predecessors, successors, logical relationships, leads and lags, resource requirements, constraints, imposed dates, and assumptions are all examples of ______.

answer

activity attributes

question

As the project manager for a software development project, you are helping to develop the project schedule. You decide that writing code for a system should not start until users sign off on the analysis work. What type of dependency is this? A. technical B. mandatory C. Discretionary D. External

answer

C. discretionary

question

You cannot start editing a technical report until someone else completes the first draft. What type of dependency does this represent? A. finish-to-start B. start-to-start C. finish-to-start d. start-to-finish

answer

a. finish-to-start

question

Which of the following statements is false? A. a resource breakdown structure is a hierarchical structure that identifies the project's resources by category and type. B. duration and effort are synonymous terms C. A three-point estimate includes an optimistic, most likely, and pessimistic estimate D. a Gantt chart is a common tool for displaying project schedule information

answer

b. duration and effort are synonymous terms

question

what symbol on a gantt char represents a slipped milestone? A. a black arrow b. a white arrow c. a black diamond d. a white diamond

answer

d a white diamond

question

What type of diagram shows planned and actual project schedule information? A. network diagram B. a Gantt Chart c. a tracking gantt chart d. a milestone chart

answer

c. a tracking gantt chart

question

_______ is a network diagramming technique used to predict total project duration

answer

critical path method

question

which of the following statements is false? A. growing grass was on the critical path for a large theme park project B. the critical path is the series of activities that determine the earliest time by which a project can be completed C. a forward pass through a project network diagram determines the early start and early finish dates for each activity D. fast tracking is a technique for making cost and schedule trade-offs to obtain the greatest amount of schedule compression for the least incremental cost

answer

D. fast tracking is a technique for making cost and schedule trade-offs to obtain the greatest amount of schedule compression for the least incremental cost

question

_________ is a method of scheduling that considers limited resources when creating a project schedule and includes buffers to protect the project completion date.

answer

Critical chain scheduling

question

effort

answer

the number of workdays or work hours required to complete a task - 5 hours

question

duration

answer

the actual amount of time worked on an activity plus elapsed time - 2 days

question

a ______ is a temporary endeavor undertaken to create a unique product, service or result.

answer

project

question

Name the four frames of Organizations.

answer

Structural, human resources, political, symbolic

question

The ______ frame deals with how the organization is structured and focuses on different groups' roles and responsibilities to meet the goals and policies set by top management

answer

structrual

question

the _________ frame focuses on producing harmoney between the needs of the organization and the needs of the people.

answer

HR

question

The _______ frame addresses organizational and personal politics

answer

political

question

the _______ frame focuses on symbols and meanings, the companies cultures.

answer

symobolic

question

_______is the number of workdays or work hours required to complete a task.

answer

effort

question

The critical path of a project can change and there can be multiple critical paths. T/F

answer

true

question

_______dependencies are sometimes referred to as soft logic and should be used with care because they may limit later scheduling options. A. manadatory B. Discretionary C. External D. Inherent

answer

B. discretionary

question

In project time management, the main goal of _____ is to ensure that the project team has complete understanding of all the work they must do as part of the project scope so they can start scheduling the work. A. defining activities B. estimating activity durations C. estimating activity resources D. controlling the schedule

answer

A. Defining activities

question

The critical path is the _____ path through a network diagram.

answer

longest

question

A Tracking Gantt chart is based on the percentage of work completed for project tasks or the actual start and finish dates.T/F

answer

true

question

To define activities, the project team should start with reviewing the schedule management plan, scope baseline, enterprise environmental factors, and organizational processes. T/F

answer

true

question

In a Gantt chart, thick black bars represent milestones achieved in a project.

answer

false

question

The technique for making cost and schedule trade-offs to obtain the greatest amount of schedule compression for the least incremental cost is known as ________. A. Dependency B. Crashing C. Critical Chain Scheduling D. Feeding buffers

answer

B. Crashing

question

A(n) _____ on a project is a significant event that normally has no duration.

answer

milestone

question

What are three pf the 7 processes project managers should complete that pertain to time management?

answer

1. planning schedule management 2. Defining activities 3. sequencing activities 4. estimating activity resources 5. estimating activity duration 6. developing the schedule 7. controlling the schedule

question

Which of the following documents is most likely to include planned project start and end dates which serve as the starting points for a detailed schedule? A. Resource breakdown structure B. Milestones list C. organizational process assets update D. Project charter

answer

D. Project charter

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