Flashcards About MIS Chapter 3 Quiz
Unlock all answers in this set
Unlock answersquestion
Business processes are collections of
answer
routines
question
A competitive force challenging the publishing industry is
answer
substitute products or services.
question
Business processes are collections of
answer
routines.
question
A competitive force challenging the publishing industry is
answer
substitute products or services.
question
All of the following are competitive forces except
answer
external environment.
question
Walmart's attempts to increase its online presence is an example of a firm using information systems to
answer
achieve low-cost leadership.
question
The ability to offer individually tailored products or services using the same production resources as bulk production is known as
answer
mass customization.
question
The Internet raises the bargaining power of customers by
answer
making information available to everyone.
question
A(n) ________ is an activity at which a firm excels as a world-class leader.
answer
core competency
question
Why does Amazon.com need to worry about competitors in online shopping?
answer
Internet technologies are universal, and therefore usable by all companies.
question
All of the following statements are true about information technology's impact on business firms except
answer
it helps firms expand in size.
question
The value chain model
answer
highlights specific activities in the business where competitive strategies can best be applied.
question
When two organizations pool markets and expertise that result in lower costs and generate profits, it is referred to as creating
answer
synergies.
question
You are consulting for a cosmetics distributor who is interested in determining the benefits it could achieve from implementing new information systems. What will you advise as the first step?
answer
Perform a strategic systems analysis.
question
All of the following are IT-enabled products and services providing competitive advantage except
answer
Walmart's RetailLink system.
question
Nike's forays into information technology represent an effort to
answer
achieve product differentiation.
question
Which of the following is not a major feature of organizations that impacts the use of information systems?
answer
agency costs
question
A virtual company
answer
uses networks to link people, assets, and ideas.
question
Which model is used to describe the interaction of external forces that affect an organization's strategy and ability to compete?
answer
competitive forces model
question
All of the following are considered disruptive technologies except
answer
instant messaging.
question
Which of the following is one of the support activities in a firm's value chain?
answer
technology
question
According to research on organizational resistance, the four components that must be changed in an organization in order to successfully implement a new information system are
answer
tasks, technology, people, and structure.
