Marketplace and Insight Final – Flashcards

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Macroeconomics
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_____ is the study of a country's overall financial dynamics, such as the employment rate, the gross domestic product, and taxation policies.
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Subprime mortgage loans
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Jermaine has a poor credit score and a high debt-to-income ratio. Based on his credit ratings, which of the following would any bank or investment house offer Jermaine
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M1
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________ best refers to the money supply that includes paper bills, metal coins, checking accounts, and traveler's checks.
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Reserve requirement
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The People's Bank is a member bank of the Federal Reserve. As a member, it is mandatory for The People's Bank to retain funds equal to a specific percentage of deposits held by its customers. Which of the following best refers to this percentage of fund retention?
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Oligopoly
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A(n) ________ is a market structure with only a handful of competitors selling products that can be similar or different.
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A monopoly
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World Oil Corp. is the sole producer of oil in the world. It completely dominates the oil industry with hardly any significant competitors. Which market structure is best illustrated by World Oil?
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Socialism
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________ is an economic system based on the principle that the government should own and operate key enterprises that directly affect public welfare.
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Communist Economy
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Lattonia is a country where every enterprise is virtually owned by the public. This ownership is under the influence of the country's central government. The economy of Lattonia can be classified as a(n) ________ .
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Mixed
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A ________ economy represents elements of both planned and market-based economic systems.
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Privatization
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The Water Conservation Unit is owned and run by the central government. After government-restructuring, the ownership of the agency shifts to a non-governmental enterprise, solely owned by Mr. Hawthorne. In this scenario, The Water Conservation Unit goes through the process of ________ .
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Producer Price Index
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The ________ is a measure of inflation that evaluates the change over time in the weighted-average wholesale prices.
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Structural unemployment
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Chris was working as an assembly line assistant in a bottle manufacturing company. The invention of advanced machinery replaced Chris and he was no longer necessary for the job. In this scenario, which type of unemployment does Chris face?
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Standard of Living
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________ refers to the quality and quantity of goods and services available to a population.
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Profit
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Zoom Inc., a camera manufacturing company, earns more money in returns than it spends on purchasing goods. The money earned by Zoom Inc. best refers to the company's ________ .
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Marketing era
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During the ________ , businesses began to develop brands, or distinctive identities, to help consumers understand the differences among various products.
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Production Era
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Andy Mills, the marketing director of SmartMobiles Inc., trusts the concept of "hard sell." He believes that consumers can be separated from their cash through aggressive persuasion. Andy's belief closely relates to the ________ .
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Nonprofit organizations
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________ are business-like establishments that employ people to produce goods or services with the fundamental goal of contributing to the community rather than generating financial gain.
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UnitedWorld, a philanthropic project, provides free health services to the poor
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Which of the following ventures best illustrates a nonprofit organization?
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Capital
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Identify the factor of production that includes machines, tools, buildings, information, and technology—the synthetic resources that a business needs to produce goods or services.
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The employees of a supermarket
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Which of the following is an example of human resources?
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Speed-to-market
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________ refers to the rate at which a new product moves from conception to commercialization.
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Bleeding-edge firm
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IntelliSense Inc., a novel gadget designing firm, launched a product to replace dishwashers. Though it was useful, it was difficult to operate and was not embraced by customers. Eventually, it lost its dominance in the market. In the context of the failed product, IntelliSense Inc. best illustrates a(n) ________ .
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True
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A broader economy and an individual's own business skills influence the level of his or her personal financial success. True/False.
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False
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The interdependency between individual economies around the world decreases with access to technology and reduced trade barriers. True/ False.
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True
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China and India represent a much bigger opportunity in terms of both sheer size and economic growth compared to the U.S. True/ False.
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Absolute Advantage
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________ is the benefit a country has in a given industry when it can produce more of a product than other nations using the same amount of resources.
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Comparative Advantage
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The neighboring countries, Vardonia and Argonus produce the world's best sports cars. However, Vardonia manufactures cars at a lower opportunity cost than does Argonus. In this scenario, Vardonia has a(n) ________ over Argonus.
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Balance of Payment
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A(n) ________ is a measure of the total flow of money into or out of a country.
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Trade Surplus
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The country of New Kaston imports clothes worth $10 million and exports electronics goods worth $23 million. Based on the import and export values, New Kaston has a ________ .
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Direct Investment
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When firms either acquire foreign firms or develop new facilities from the ground up in foreign countries, it is termed as a ________ .
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Foreign Licensing
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Mobiles Inc., an American mobile company, expands its business to the international market. It grants FrenchMob, a small mobile manufacturer in France, the right to market all Mobiles Inc. products. In this example, Mobiles Inc. is involved in ________ .
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Embargo
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A(n) ________ is a complete ban on international trade of a certain item, or a total halt in trade with a particular nation.
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Embargo
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The government of Cantilly republic has banned any form of trade with its neighboring country Plymanthia. This scenario best exemplifies a(n) ________ .
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World Trade Organization
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The ________ is a permanent global institution to promote international trade, and it monitors provisions of the GATT agreements.
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Trading Bloc
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The countries of Patagon, Litvea, and Rivenia sign an agreement to reduce tariffs only among themselves for a free flow of goods. Any form of business with other countries involves levying exorbitant tax. In this example, the three countries form a(n) ________ .
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Citizenship
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________ is the universal ethical standard that expects people to contribute to the community, protect the environment, and cooperate whenever feasible.
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Legal and unethical
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Jeremy, the owner of a supermarket, is aware that the snacks sold at his store are high in calories and has little nutritional value. Moreover, the labels on these snacks do not carry sufficient information about the calorific or nutritive value of the product. In spite of being aware of these shortcomings, Jeremy promotes the products in his store. His action is ________ .
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False
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An ethical dilemma involves clear misconduct. True/ False.
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Ethical Dilemma
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Adam, the chief engineer at Global Atlas, receives a memo to lay off his team members after the completion of their current project. Ron, Adam's best friend and his team member, receives an excellent job offer from a rival company and wants Adam's say in joining the company. In this scenario, Adam faces a(n) _______.
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Integrate ethics into mandatory staff training
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To bring a code of ethics to life, it is imperative for an organization to:
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Whistle-blower
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Gina, a software analyst, informs the local newspaper of the unethical and fraudulent activities of her managers. Gina best illustrates a ________ .
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Planned Obsolescence
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________ is the strategy of deliberately designing products to fail in order to shorten the time between purchases.
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Corporate Philanthropy
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Turquoise, a leading apparel store, pays its employees for volunteering at community organizations. It frequently donates money and clothing to the "Aid for the Poor Foundation," an NGO. In this example, Turquoise is involved in ________ .
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False
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Social responsibility for workers has become less complicated because of globalization. True/ False.
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It is responsibility of business to ensure that they bring together their own values along with the laws of both their home and host countries
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Which of the following statements is true of globalization and social responsibility?
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A social audit
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________ typically involves a systematic evaluation of how well a firm is meeting its ethics and social responsibility goals.
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Conducting a Social Audit
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Encode Inc. conducts a monthly review in which each of its employees is monitored for any unethical behavior. From the given data, it can be concluded that Encode Inc. is:
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An organizational barrier
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Identify the built-in communication barrier that often arises when firms have an unspoken rule that the people at the top of a firm don't talk to the people at the bottom.
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Physical
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Jenny is the customer care executive at Kanvas. The chair in her office is positioned in such a manner that her visitors are forced to sit at a lower level than her. This arrangement greatly hinders the communication between Jenny and her visitors. This scenario best exemplifies ________ barriers.
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Use confident body language
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For effective nonverbal communication, it is advisable to:
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She maintains assertive eye contact with the clients
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Vanessa, a creative designer, has to give a presentation to prospective clients. Identify the factor that most likely indicates she has good nonverbal communication skills.
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Voideoconferencing
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Identify the communication channel that is most appropriate for delivering a personal or controversial message.
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A face-to-face meeting
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Felix, a manager in an IT firm, has to inform his subordinate about her dismissal. Which of the following will be the most appropriate mode of delivering this message?
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Creates deeper trust with the audience
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Active voice in communication:
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Avoid slang
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Frank has to give a presentation in an international conference. The audience comprises elite dignitaries from developing nations. For effective business communication, he should:
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Using contractions as often as possible
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Good business writing involves:
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Create a compelling subject line
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Gordon is writing an email to his team. In order to draft an excellent email, he should:
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To avoid eye contact with the questioners after answering the question
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The best way to handle a hostile questioner during a presentation is:
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She should vary her facial expressions, and body language
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Holly, the HR manager at Cloud Connections, has to give a presentation to the firm's new employees. Which of the following should Holly follow to facilitate dynamic delivery and hold the attention of the audience?
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Form of business ownership with a single owner who usually actively manages the company
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A sole proprietorship is best described as a:
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Limited Liability Company (LLC)
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Blackstone, a software firm, is owned and managed by Matt and Irene. The firm is a separate legal entity and neither Matt nor Irene is responsible for any of Blackstone's obligations. However, they have the right to decide whether to tax Blackstone as a corporation or as a partnership. Blackstone best illustrates a ________ .
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Heavy workload and responsibilities
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Identify the disadvantage of sole proprietorships.
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If Graham dies, Ice Bubbles will cease to exist
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Graham is the owner and manager of Ice Bubbles, a small restaurant. In the context of this scenario, which of the following is most likely to be true?
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The ability to capitalize on complementary skills
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Which of the following is an advantage of general partnerships?
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They have limited liability on debts
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Jonah and Alex are the owners of Robust Glass Inc., a glass manufacturer. Jonah has the right to actively participate in the company's management, whereas Alex does not have the right to do so. Based on this information, which of the following is true?
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S Corporation
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A(n) ________ is best described as a form of corporation that avoids double taxation by having its income taxed as if it were a partnership.
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A divestiture
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Global Keys, a software firm, wants to raise financial capital. However, its encryption division brings the firm very little profit and does not fit well with the firm's strategic goals. Therefore, Global Keys converts the encryption division into a separate company and sells it to outside investors. Which form of corporate restructuring is best illustrated in this example?
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Flexible ownership
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Which of the following is an advantage of a limited liability company (LLC)?
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Limited Liability Company (LLC)
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GreenPro, owned by Hal and Jon, manufactures eco-friendly products. The firm has a distinct legal identity and has been created by filing the requisite government documents. It is mandatory for the firm to pay annual franchise taxes but the owners are exempt from corporate income taxes. GreenPro is most likely to be classified as a(n) ________ .
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Distributorship
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A(n) ________ is a type of franchising arrangement in which the franchisor makes a product and licenses the franchisee to sell it.
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Franchisee
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TimeTune Inc., a watch manufacturer, signs a licensing agreement with WristMates, a watch dealer. According to this agreement, WristMates has the right to use TimeTune's trademark, copyrights, and business strategies to sell its products. In this example, WristMates best illustrates a(n) ________ .
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Launch their business because they believe it is their only economic option
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Necessity entrepreneurs are best described as individuals who:
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Entrepreneur
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Adele resigns from her job at a software company and invests all her savings to start a café in her locality. Adele has accepted unlimited liability for her business venture. Adele best represents a(n) ________ .
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Exhibits an internal locus of control
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A successful entrepreneur:
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An external local of control
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Bruce, an entrepreneur, believes that business ventures need a significant element of luck. He does not believe in his personal efforts and relies heavily on the support of his subordinates to complete major work assignments. Based on this example, Bruce most likely exhibits:
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Angel Investors
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________ are best described as wealthy individuals who invest in promising start-up companies for the sole purpose of making money for themselves.
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Angel Investor
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Anton opens a garment store. He goes to Carter, an established businessman, to request him to invest in his business. Carter agrees to invest $30,000 in Anton's business. Carter best exemplifies a(n) ________ .
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A high risk of failure
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Typically, small businesses have:
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A market niche
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OrthoFoot Inc. is a small firm that sells custom-made orthopedic shoes. It has very few competitors in the market and is the only store in town that caters to the special needs of each customer. In this example, OrthoFoot best exemplifies ________ .
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Allows small businesses to access its resources
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The Small Business Administration:
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Develop an effective business plan
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Elliot is the owner of CandyGoods, a small sweet treats venture. The business brings him good profits and Elliot is looking for strategies to succeed over the long term. He should ideally:
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False
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Small businesses are less likely to develop revolutionary new ideas in comparison to their large-firm counterparts. True/ False
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High in low-income countries
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The necessity entrepreneurship rate is:
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Accounting
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________ is a system for recognizing, organizing, analyzing, and reporting information about the financial transactions that affect an organization.
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Government Accountant
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Jordan works as an accountant for the Water Conservation Corporation, a state agency. It is his responsibility to ensure that the organization's tax revenues and expenditures are recorded and reported in accordance with regulations and requirements. In this example, Jordan best illustrates a(n) ________ .
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Financial Accounting Standards Board (FASB)
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In the United States, the ________ is the private board that establishes the generally accepted accounting principles used in the practice of financial accounting.
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He is required to sever all ties with the firm he served prior to joining the Board.
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Dylan has been appointed as a member of the Financial Accounting Standards Board. Which of the following statements is true of Dylan?
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Statement of Cash Flows
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A(n) ________ is the financial statement that identifies a firm's sources and uses of money in a given accounting period.
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$195,000
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The balance sheet for Jerry's Steaks Corp. shows the following entries:
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Horizontal
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A ________ analysis compares account values reported on financial statements over two or more years to identify changes and trends.
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Unqualified
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Jerry, an external auditor, performs an annual audit at Grey Gadgets Inc. He does not find any serious flaw or any misappropriation of funds in the financial reports of Grey Gadgets. In this context, Jerry's audit report best offers a(n) ________ opinion.
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Budgeting
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________ is a management tool that explicitly shows how a firm will acquire and use the resources needed to achieve its goals over a specific time period.
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Budgeted balance sheet
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Lily is the accountant at BloomJay Corp. She prepares the firm's financial budget by identifying possible short-term fluctuations in cash flows and the firm's planned investments in major long-term projects. She combines this information with the budgeted income statement to prepare the ________ .
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Implicit cost
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A(n) ________ is the opportunity cost that typically arises when a firm uses owner-supplied resources.
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Indirect
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Chris and Blake plan to set up a convenience store. They identify the costs involved to start the business. While Chris focuses on the wage payments for workers, Blake centers on the costs the store is likely to incur in maintenance and quality control of their products and services. In this example, Blake is evaluating the ________ costs.
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Financial Capital
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_____ is the term that refers to the funds a firm uses to acquire its assets and finance its operations.
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MultiSys Corp. is a socially responsible firm
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Rick and David own MultiSys Corp. The Firm produces high-quality goods at competitive prices. It strongly emphasizes on a fine balance between maximizing shareholder wealth and respecting the needs of its employees, suppliers, and customers. Based on this example, which of the following statements is most likely true?
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The leverage ratio
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Identify the key financial ratio that measures the extent to which a firm relies on debt to meet its financing needs.
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The customers of Maraine take an average of 40 days to pay for their credit purchases
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The average collection period for Maraine, a supermarket, has been calculated to be 40. In the context of this scenario, which of the following statements is true?
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Trade credit
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____ refers to stontaneous financing granted by sellers when they deliver goods and services to customers without requiring immediate payment. Greyson Corp. is a well-established company with excellent credit ratings. It requires funds to finance a project and thereby issues short-term promisorry notes for 60 days. The biggest advantage to Greyson Corp. in issuing these notes is that it does not require pledging any collateral in exchange for funds. Which source of short-term finance is best illustrated in the example?
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Capital Structure
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The mix of equity and debt financing that a firm uses to meet its permanent financing needs is termed as ___
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Debt Financing
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Mortar Inc., a construction company, is in need of fund to finance one of its projects. It sells corporate bonds to investors with a maturity period of ten years and also takes a sizeable loan from the local bank after pledging collateral. Which form of financing is Mortar Inc. employing in this example?
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T-bill
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___ is a cash equivalent issues and backed by the U.S. government.
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Money market mutual funds
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FlyAsh Inc. sells company shares in investors. With the funds received from the investors, it purchases liquid assets as a short-term security. The cash equivalent used by FlyAsh best illustrates ____
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Capital budgeting
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___ refers to the procedure that a firm uses to plan for investments in assets or projects that it expects will yield benefits for more than a year.
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$100,000
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The operations manager at ElectroSupply suggests that the power plant needs to modify its safety infrastructure. Dory, the financial manager, analyzes this proposal. She estimates the initial investment cost of the project to be $50,000 and the present values of all of its estimated furute cash flows to be $150,000. What is the net present value (NPV) of ElectroSupply's modification project?
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Securities Broker
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Identify the financial intermediary that acts as an agent for investors who want to buy or sell corporate stocks or bonds.
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Credit Union
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We Help is a nonprofit organization. It runs as a cooperative. Members of the organization deposit funds every month in the cooperative. It has higher interest rates on all member deposits and lower interest rates on loans. We Help best exemplifies a(n):
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The Financial Services Modernization Act of 1999
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Which act reversed the Glass-Steagall Act's prohibition of banks seeling insurance of acting as investment banks?
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Insider Trading
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Nora, an employee of Core Solutions, uses sensitive process information of her company to profit unfairly from trading in a company's securities. In this scenario, Nora is responsible for ___.
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Convertible Security
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A _____ is best described as a bond or share of preferred stock that gives its holder the right to exchange it for a stated number of shares of common stock.
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A bond
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Robbie owns a formal debt instrument from Identity Inc. that will mature in 30 years. The par value of the instrument is $4,000 and its coupon rate is 6.5%. Robbie has the advantage of selling the instrument to another investor before it matures, at a premium or at a discount. Which instrument is being discussed in this example?
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Underwriting
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_____ is an arrangement under which an investment banker agrees to purchase all shares of a public offering at an agreed-upon price.
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Over-the-counter market
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Gremson Inc. is unable to list its stock in any organized stock exchange because it does not want to pay the listing fees. Hence, it trades all its stock through a system much similar to that of stocks traded in the NASDAQ exchange known as a(n) _____.
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Market Order
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A ___ instructs a broker to buy or sell a specific security at the best currently available price.
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Buying and holding
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Josh purchases mutual funds and exchange traded funds (ETFs). He invests in these securities for a long time with the belief that the ability of the overall market will sustain the long-run upward trend.
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Wilshire 5000
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Identify the stock price index that tracks stock prices of all U.S. corporations with actively traded stocks.
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False
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A stock index is the amount of interest earned on a bond, expressed as a percentage of the bond's current market price. True/ False.
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Utility
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_____ is the term that refers to the ability of goods and services to satisfy consumer "wants."
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Event Marketing
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Acumen Inc. annually hosts the Acumen Marathon to raise funds for African people. It often promotes cultural activities to benefit nonprofit organizations. Which marketing strategy is best exemplified by Acumen?
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Value
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____ refers to a customer perception that a product has a better relationship than its competitors between the cost and the benefits.
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The high perceived value of tis goods
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Christi's Den is a newly-opened garment store that sells elegant clothing at competitive prices. However, it is struggling to increase its market share against Collette's Crew, an established luxury fashion store. This is because Collette's Crew heavily advertises all its products and Christi's Den does not. In the context of the scenario, which of the following factors uniquely aids Collette's Crew's market share?
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Market Segmentation
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____ involves dividing marketing into groups of people that are similar to one another and different from everyone else.
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Demographic segmentation
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Octagon Corp. manufactures and sells miniature cars. It segments its customer market based on the customers' age groups and gender. This best exemplifies:
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Cognitive dissonance
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_____ is best described at the discomfort that a customer experiences with a purchase decision, typically for a higher-priced item.
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Social
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Eleanor wishes to buy a sports car that is red in color and has great visual appeal. However, her friends and family insist that she give preference to mileage over the color and car design. Finally she buys the car suggested by her friends and family. Which of the following influences had the most profound influence in changing Eleanor's buying decision?
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It typically refers to fresh data
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Which of the following statements is true of primary data?
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Survey research
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Hamish, the research analyst at Recycle Corp., analyzes how much of home waste can be recycled. For this purpose, he visits every home in a small village and requests people to answer questionnaires. He combines the results from all the questionnaires to evaluate the recycle coefficient. This scenario best exemplifies _____.
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Green Marketing
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The development and promotion of products with ecological benefits is termed as _____.
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Green Marketing
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Erik's Electronics promotes its refrigerators as agents that would help reduce environmental pollution. This strategy best exemplifies ____.
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Business Products
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_____ are products that are purchased to be used either directly or indirectly in the production of other products.
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A violin lesson
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Which of the following best exemplifies a pure service?
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Line Extension
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When similar products are offered under the same brand name, it is referred to as _____.
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Licensing
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Vanilla Bean, a small cake shop, plans to boost its popularity to gain more profits. Uncle Fred is a popular cartoon character and is a hit with the kids. To gain recognition, Vanilla Bean purchases the rights to use Uncle Fred's logo on their products. This strategy of Vanilla Bean best exemplifies ____.
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The maturity stage
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Which stage of the product life cycle entails flat sales and declining profits and requires implementation of marketing strategies such as competitive advertising, promotion, and price cuts?
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A continuous innovation
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FreshBites, a food manufacturing company, redesigns the packaging of all its products to make them look more appealing. It also introduces new flavors of snacks in various pack sizes. This scenario best exemplifies ____.
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Promotion
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____ is designed to influence consumer purchase decisions through information, persuasion, and reminders.
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Integrated Marketing Communication
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Fenton Corp. wants to ensure that customers keep hearing about their products from every possible promotional source. Therefore, they ensure that all the channels involved in creating an impact are managed correctly. Darla, the marketing manager at Fenton Corp., coordinates the promotional activities of all its products. To create the same impression of each product in the minds of customers, Darla oversees and monitors the company's advertising and sales teams. This way, the two teams succeed in avoiding misinterpretations and work more efficiently. Darla's responsibility in coordinating the two teams to create a unified image of the product best exemplifies ______.
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The positioning statement
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Which of the following elements best articulates how a marketer would want the target market to envision a product relative to the competition?
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False
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A positioning statement typically translates directly into a promotional message. True/ False.
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Trade Promotion
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____ is typically designed to stimulate wholesalers and retailers to push specific products more aggressively over the short term.
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Product Placement
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SmartT, a smartphone brand, paid a huge sum of money to be incorporated into the popular TV show, The Hendersons. They signed an agreement with the show whereby all the characters on the show would carry SmartT cell phones. This eventually boosted the sales of SmartT cell phones. Which of the following marketing strategies was employed by SmartT?
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Wholesalers
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_____ are distributors that buy products from producers and sell them to other businesses or non-final users such as hospitals, nonprofits, and the government.
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Broker
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The Organic Shop, a local store, purchases fresh produce from farmers, stocks them in small quantities, and sells them to the local townspeople. The Organic Shop best represents a(n) ______
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Truck Jobbers
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Identify the wholesalers who typically work with perishable goods and drive their products to their customers, whoa re usually smaller grocery stores.
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Broker
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HomeCatch handles real estate transactions between buyers and sellers. It does not take legal ownership of any transaction but charges the party it represents a commission for every transaction. HomeCatch best exemplifies a(n) _______
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A convenience store
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Identify the retail store that sells a small range of everyday and impulse products at easy-to-access locations with long hours and quick checkout.
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Catch Ur Choc, which operates vending machines that allow customers to choose chocolates and coffee
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Which of the following is a nonstore retailer?
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Supply Chain
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The ____ refers to all organizations, processes, and activities involved in the flow of goods from the raw materials to the final consumer.
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Logistics
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Maxine is the supply chain manager at Creative Spaces Inc. She identifies and compares various service providers for transporting raw materials from her company's warehouses to the primary and secondary production facilities. In this context, Maxine typically handles her company's ____
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Skimming Price
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Identify the pricing strategy that aims to maximize profitability by offering new products at a premium price
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Penetration Pricing
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Z-Mobile launches a new range of smartphones, Z-1A. It sells the phones at the lowest possible price, to increase sales and captures as much of the smartphone market as possible. At this juncture, it does not focus on making huge profits. Which pricing strategy is adopted by Z-Mobile in this example?
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Breakeven Analysis
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____ is the process of determining the number of units a firm must sell to cover all costs.
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A premium laptop is manufactured at $300 per piece and is priced at $399
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Which of the following scenarios best illustrates odd pricing?
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Leading
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____ primarily involves directing and motivating people to achieve corporate goals.
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Middle Management
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Jim works as a manager at the SouthEast Bank. His primary role involves coordinating between his higher authorities and his group of team leaders. Jim belongs to the category of:
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The expectancy theory
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Identify the motivation theory that is primarily concerned with the relationship among individual effort, individual performance, and individual reward.
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A creative and stimulating task
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Holly is an affluent employee with a wide social network. She is successful at work and feels secure about her job profile. She enjoys taking up new challenges and testing her potential. According to Maslow's hierarchy of needs theory, which of the following is most likely to satisfy Holly's self-actualization needs?
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Strategic Planning
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Which of the following best describes high-level, long-term planning that establishes a vision for the company, defines long-term objectives and priorities, determines broad action steps, and allocates resources?
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Operational Planning
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Adam is a team leader at Circles Corp. Every week, he plans his team members' work schedules, the deadlines on promised deliverables, and ways to provide efficient customer service. The planning done by Adam best exemplifies.
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Degree of Centralization
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____ is best defined as the extent to which decision-making power is held by a small number of people at the top of the organization.
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Process
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Bagzone, a bag manufacturer, groups its employees into departments based on the type of work they do. Its major divisions include cutting, sewing, designing, and accessorizing. Bagzone departmentalizes its employees by _____.
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Democratic
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_____ leaders share powers with their followers and typically solicit and incorporate inputs from them.
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Free-rein
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Gerry is a manager. He believes that his team members would progress if they are given more powers. He assigns work to his members but gives them the liberty to choose the methods of achieving the assigned task. Gerry best illustrates a(n) ____ leader.
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Controlling
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Which of the following best describes the process of monitoring the performance of a firm or its employees and making improvements when necessary?
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Challenging but achievable
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The primary objective of establishing clear performance standards in the control process is that it should be:
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True
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As competition accelerates across the globe, leading firms in every business category have recognized that a quality workforce can vault them over the competition. True/ False
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They portray a sense of team orientation
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Which of the following statements is true of the younger workforce?
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He has high expectations for his pay
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Dan is a 25-year-old software engineer who has recently joined his first job. He brings with him an unprecedented sense of entitlement. He plans to hop jobs to ensure that his career path does not remain stagnant. Which of the following is most likely to be true of Dan?
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True
answer
Respected HR departments typically figure out ways to quantify their impact on the company in dollars and cents.True/ False
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Probationary Period
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____ is a specific timeframe during which a new hire can prove his worth on the job.
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Apprenticeship Programs
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Which of the following is a type of on-the-job training?
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Stimulation Training Program
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The Grand Hospital group trains its interns before letting them work with real patients. In the training program, they work on dummy patients with replicas of surgical instrument that they would use later in their jobs. This training program used by the Grand Hospital group best exemplifies a(n) ____.
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A compressed workweek
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In B;W Corp., employees have the option of working for four ten-hour days rather than five eight-hour days. This is an example of _____
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Affirmative action
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Which of the following refers to the policies meant to increase employment and educational opportunities for minority groups-especially groups defined by race, ethnicity, or gender?
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Sexual Harassment
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At Blue Metals, a car repairing store, the male employees often pass lewd comments at their female counterparts. This scenario best exemplifies ____.
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