False: Co-workers in Conflict Cannot Resolve Issues
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What is true with respect to interpersonal conflict?
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It involves perceived scarce resources
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Felix and Hector are facing differing views, but nothing has been voiced. What is true?
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They are not engaged in conflict because conflict must be expressed
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Frank and Samantha are facing predicaments
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All of these are true
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What is not true concerning common conflict metaphors identified in the textbook?
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Conflict is a hammer
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What accurately reflects the idea of reframing a conflict?
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Thinking of conflict as a game if you traditionally think of it as a battle
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The content dimension of a conflict relates to what?
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The specific point of contention giving rise to the conflict
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John stopped a conflict with Anna. Their exchange is an example of
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Meta conflict
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What is not one of the health detriments associated with conflict?
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Calcium deposits in the kidneys
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When two points of view are in conflict and share no common ground
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Diametrically opposed
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Research shows that three issues top the list as sources of conflict, what is not one of them?
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Relationships with in-laws
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what is not true concerning sex and conflict?
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Women are always taught to be submissive to the demands of men
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Examples of passive aggression as defined in the text?
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All of these
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When spouses engage in the demand withdrawal pattern who is most likely to demand and withdraw?
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Women are most likely to demand and men are most likely to withdraw
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What is true about collectivistic cultures?
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All of these
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What is not useful for managing a conflict online?
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Always respond using the same communication medium
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The ability to manipulate, influence, or control other people or events
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Power
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What is not true concerning statements about power?
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Power is known as a single dimension concept
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A relationship between a person of higher power and a person of lesser power
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A complimentary relationship
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The form of power derived from the ability to punish
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Coercive power
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Women earn only about blank as much as men
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70%
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Using words to attack or demean others
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Verbal aggression
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People in this type of culture think of the unequal distribution of power as normal or even desirable
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High power distance
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The practice of saving up past grievances and bringing them all up at the same time
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Gunny sacking
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A type of behavior where people insult each other and attack each other's self worth
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Contempt
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In one statement, correctly define the concept of flooding
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Flooding happens when someone engaged in conflict is emotionally or psychologically unable to engage the discussion further
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This conflict management strategy involves a high concern for the other party but a low concern for the self
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Accommodating
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To qualify as conflict, a struggle or disagreement has to be expressed
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True
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The most distressed relationships are those with the most frequent conflict
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False
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The strength of the immune system is predicted by the way people handle conflict, particularly in romantic relationships
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True
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The topics that gay and lesbian couples experience conflict over tend to differ from the conflict topics of heterosexual couples
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False
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traditional gender socialization encourages men to use accommodating conflict management strategies
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False
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The disinhibition effect suggest that online conflicts are more likely to involve in equitable distribution of power than face to face conflicts
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False
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Referent power derives from one's admiration for, and attraction to, another
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True
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As an approach to structuring families and communities, patriarchy is virtually universal
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True
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Stonewalling involves seeing yourself as a victim and denying responsibility for your own behaviour
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False
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The goal of collaboration is to identify a win win solution to a conflict
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True
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If you try hard enough, you can resolve any conflict
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False
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Researchers determined that more than blank of the statements made in a week involved some form of deception
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25%
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What is not true concerning the characteristics of deception?
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The receiver must believe the information is true
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Miss representing facts for the purpose of material gain
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Fraud
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Tanya had an appointment, and didn't check her calendar. what is true?
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Tanya did not lie to her boss because she believed her statement was true
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What does deception can serve as a social lubricant mean?
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People commonly engage in deception to avoid hurting others feelings
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What is not true concerning common reasons for deception?
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Some lies take advantage of others ignorance
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Lying under oath
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Perjury
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What form of deception is an act of dissimulation?
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Equivocation
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Sandra mats found that almost half of people's deception attempts involved what form of deception?
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Falsification
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Ramon responds to his girlfriend asking if he loves her with an ambiguous response. What form of deception is this?
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Equivocation
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Frank's grandfather always increases the size of his fish from his fishing story. What is this an example of?
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Exaggeration
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Ronaldo bought a TV, and realized it was too expensive. This was because he had to purchase additional channels. what is true?
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The salesperson engaged in deception by omission
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The average person can detect deception approximately what percentage of the time?
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55%
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What contributes to peoples inability to detect deception accurately?
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All of these
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According to research, most people discover that they have been lied to when
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A third party reveals the truth
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What behavioral change is a reliable cue to deception?
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Decreased gesturing
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Men are more likely than women to lie about this characteristic in an online dating ad
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Education level
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An increase in which nonverbal behavior is indicative of deception?
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Blinking
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What would tend to increase your chances of detecting deception?
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Being lied to by a highly motivated liar
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How do researchers study deceptive behaviour in cross-cultural environments?
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They focus their research on the speaker's nonverbal cues
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An example of the othello error
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A listener is so suspicious that he or she doubts someone else's truthful statement
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Many forms of politeness and discretion involves being deceptive
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True
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It is impossible to lie if everything you say is true
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False
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It is possible to be deceptive without ever saying a word
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True
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Deception done for the right reasons is not really deception
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False
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Most people are quite good at detecting deception
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False
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Our truth bias is usually stronger for friends than for strangers
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True
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One of the most common ways people discover they have been lied to is from third party information
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True
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Pupil dilation usually decreases when people are being deceptive
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False
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Vocal characteristics are usually poor indicators of deception
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False
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When lying to a stranger, one will usually be more successful doing so in a face to face conversation than in an email message
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True
