Organizational behavior ch1 review – Flashcards
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Acquisition of objective knowledge and skill development can occur interactively through:
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Experiential learning
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All of the following are internal behavior processes except
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Leading.. Judging Perceiving Cognition
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The study of individual behavior and group dynamics in organizational settings describes the content of study in:
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Organizational behavior
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Culture and the study of learned behavior comprise the domain of:
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Anthropology
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Which of the following is not an internal component of a work organization:
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Product market.. Task Technology Structure
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The task of an organization is reflected in its
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Mission, purpose, or goal
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The description of an organization as more like a snake pit, with daily conflict, distress, and struggle, would come from which level in an organization?
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Individual level
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In an open system the transformation or conversion of inputs to outputs is accomplished with
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Technology
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An organizations suppliers, customers, and federal regulations is called the:
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Task environment
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The study of organizational behavior us concerned with:
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Psychological, interpersonal, and group dynamics in organizations
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The beliefs and assumptions about people, work, and the organization best reflects the
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Informal organization
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All of the following are aspects of the formal organization except:
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The friendship/relationship between 2 employees... Job description Work flow sequence Hierarchical relationships
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A significant aspect of total quality management is
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Continuous improvement and attention to customer needs
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Each of the following characterizes the six Sigma philosophy for company wide quality improvement except
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An emphasis on improving quality within the production process. ...
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The 4 main driving forces creating and shaping changes at work include
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Globalization, diversity, ethics, and technology
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A leading force currently diving change at work is
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Globalization
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A questioning, probing attitude is at the core of
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Critical thinking
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Objective knowledge, in any field of study is developed through
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Basic and applied research
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Developing skills is different from acquiring objective knowledge because it requires
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Structured practice and feedback
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As an effective learner of organisational behaviour knowledge and skills, the student:
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Must accept responsibility for their own behavior, actions, and learning
