Question 1

Which of the following is most likely to account for your tendency to overlook the faults of your new romantic partner?  Answers:  A. gender roles B. occupational roles C. relational roles D. cultural roles E. none of the above

Accepted Answer

C

Question 2

The Pillow Method is designed to A. minimize an issue. B. settle a dispute. C. persuade someone to accept your viewpoint. D. punctuate the cause and effect of an argument. E. gain insight into another\'s viewpoint.

Accepted Answer

E

Question 3

Social scientists generally agree that there are four components to the phenomena we label as \"feelings.\" They are Selected Answer:    A. physical changes, mental recognition, and verbal description. B. stimulus, proprioception, emotional contagion, and response. C. sensing, organizing, interpreting, and encoding. D. physiological changes, nonverbal reactions, cognitive interpretations, and verbal expression. E. verbal and nonverbal manifestations, physical depression, and catharsis.

Accepted Answer

D

Question 4

0 out of 0 points Correct  Identity and communication are related in that we Selected Answer:   Answers:  A. are drawn to communicators who test and challenge our identity. B. find others\' identities become our own through communication. C. control communication with our identity. D. gain an idea of who we are from the way others communicate with us.

Accepted Answer

D

Question 5

Which of the following is the best advice for expressing your emotions? Selected Answer:  Answers:  A. Express your feelings as soon as they occur. B. Accept responsibility for your own feelings. C. Recognize that feeling and acting out the feeling are the same. D. Express only primary feelings. E. Tell yourself you shouldn\'t feel bad.

Accepted Answer

B

Question 6

The ability to manage identities in different settings and cultures is a feature of Selected Answer:   A. social exchange theory. B. high self-esteem. C. too much self-disclosure. D. equivocation. E. communication competence.

Accepted Answer

E

Question 7

Self-talk Selected Answer:   A. can be facilitative or debilitative. B. can determine how you feel. C. includes identifying an event, your thought, and feeling. D. allows you to have control over how you feel. E. includes all of the above.

Accepted Answer

e

Question 8

is the term described in the text as the process of managing and sometimes suppressing emotions. Selected Answer:    A. Rumination B. Reappraisal C. Rational emotive therapy D. Emotion labor E. None of the above

Accepted Answer

d

Question 9

Correct  People who hold excessively negative self-evaluations of themselves may do so due to Selected Answer:   Answers:  A. distorted feedback. B. society\'s emphasis on perfection. C. obsolete information. D. social expectations. E. all of the abov

Accepted Answer

e

Question 10

Relational dimensions of a message Selected Answer:   Answers:  A. are all that matter. B. make statements about how the parties feel toward one another. C. are usually expressed verbally rather than nonverbally. D. all of the above. E. none of the above.

Accepted Answer

b

Question 11

The Johari Window is an important device to help explore the role Selected Answer:    A. affection needs play in strong relationships. B. interpretation plays in clarifying understanding. C. feedback plays in negative relationships. D. coding plays in communication. E. self-disclosure plays in communication.

Accepted Answer

e

Question 12

According to the text, which of the following is good advice about self-disclosure? Selected Answer:   Answers:  A. Wait for the other person to open up before you do. B. Self-disclosure is most productive when delivered in a constructive manner. C. Most relationships are characterized by almost constant amounts of self-disclosure. D. The more self-disclosure, the better. E. It\'s best to accompany each piece of negative self-disclosure with a compliment to soften any hurt.

Accepted Answer

b

Question 13

A particularly powerful form of debilitative self-talk that tends to increase sadness, anxiety, and depression is Selected Answer:   Answers:  A. deliberation. B. rumination. C. obsessing. D. emotional memorizing. E. none of the above.

Accepted Answer

b

Question 14

The authors describe some of the social needs we strive to fulfill by communicating as Selected Answer:   A. communicating both verbally and nonverbally. B. empathy and sympathy. C. encoding and decoding. D. control and affection. E. talking and listening.

Accepted Answer

d

Question 15

We notice some stimuli over others in our environment because they are Selected Answer:   Answers:  A. singular. B. mild. C. contrasting or changing. D. related to modular communication.

Accepted Answer

c

Question 16

Which of the following does not characterize identity management? Selected Answer:  A. It is always deliberate  B. Not all behavior is aimed at making impressions. C. Collaboration in identity management doesn\'t mean the same thing as agreement. D. We construct multiple identities. E. Identity management is collaborative.

Accepted Answer

a

Question 17

According to your text, one reason people don\'t express feelings is Selected Answer:    A. it\'s a waste of time. B. many people rarely have feelings. C. they lack awareness of their emotions. D. interpretations are easier to understand. E. they are rarely asked to do so.

Accepted Answer

c

Question 18

Which of the following does the text offer as a guideline for expressing emotions? Selected Answer:   A. Let others know that they have caused you to feel a certain way. B. The sooner a feeling is shared, the better. C. Try to avoid getting too emotional. D. Try to avoid sharing negative feelings whenever possible. E. Share multiple feelings when appropriate.

Accepted Answer

e

Question 19

How is emotional intelligence defined in the text? Selected Answer:   A. the ability to accept responsibility for our feelings B. the ability to share multiple feelings C. the ability to change negative self-talk to positive D. a measure that indicates you have a large emotional vocabulary E. the ability to understand and manage one\'s own emotions and be sensitive to others\' feelings

Accepted Answer

e

Question 20

Privacy management means Selected Answer:    A. the choices we make to reveal or conceal information about ourselves. B. weighing the pros and cons of self-disclosing. C. making a conscious and deliberate decision to self-disclose. D. all of the above. E. none of the above.

Accepted Answer

d

Question 21

In mainstream U.S. society, we don\'t express our emotions very well or very frequently because Selected Answer:   A. of inadequate self-concepts. B. of social rules and roles. C. we recognize so many emotions. D. self-disclosure is already high enough. E. others put us down.

Accepted Answer

b

Question 22

in order to understand another person\'s perception of a problem, it is necessary to Selected Answer:   A. assume that person\'s social role. B. spend time in that person\'s culture or subculture. C. experience that person\'s physiological differences. D. all of the above. E. none of the above.

Accepted Answer

e

Question 23

Which of the following is not true about the effect of gender on emotions? Selected Answer:   A. Women are more attuned to emotions than men, both within and across cultures. B. Fathers mask their emotions more than mothers do, according to one study. C. Women are less likely to use emoticons such as J in online communication. D. Women express more affection on Facebook than men do. E. All of the above are true about the effect of gender on emotions.

Accepted Answer

c

Question 24

Research on the benefits and challenges of social media indicates that Selected Answer:   A. some benefits of communicating via social media significantly outweigh the costs. B. social media sites do not increase the amount of contact with loved ones. C. the use of social media to communicate maximizes the perception of differences due to gender, age, social class, and ethnicity. D. social media adds richness to interpersonal messages due to the lack of nonverbal cues. E. all of the above.

Accepted Answer

a

Question 25

An interpersonal relationship differs from an impersonal one because Selected Answer:   A. we share our thoughts and feelings with each other. B. the other person\'s life affects ours. C. we are sad when the relationship changes or ends. D. we find the time spent in the relationship rewarding. E. all of the above.

Accepted Answer

e

Question 26

All of the following are alternatives to self-disclosure except Selected Answer:   A. silence B. lying C. equivocation D. hinting E. reciprocity

Accepted Answer

e

Question 27

Equivocating can be advantageous because it Selected Answer:    A. can save face for both the sender and receiver. B. provides an alternative to lying. C. spares the receiver from embarrassment. D. spares the teller from feeling guilty. E. All of these answers are correct or true.

Accepted Answer

e

Question 28

Which of the following factors might contribute to different environments? Selected Answer:   A. experience B. age C. income level D. ethnic group E. all of the above

Accepted Answer

e

Question 29

Using the skill of perception checking will help prevent Selected Answer:    A. negative self-fulfilling prophecies. B. physiological noise. C. inaccurate decoding of messages. D. excessive feedback. E. none of the above.

Accepted Answer

c

Question 30

When deciding how much to disclose, you should consider Selected Answer:    A. if the other person is important to you. B. whether the amount and type of disclosure is appropriate. C. whether you have a moral obligation to do so. D. whether the risk is reasonable. E. All are factors to consider.

Accepted Answer

e

Question 31

The social penetration model by Altman and Taylor Selected Answer:   A. shows ways in which a relationship can be more or less intimate. B. suggests how relationships can operate on superficial or more personal levels. C. defines a relationship in terms of its breadth and depth. D. helps identify why certain relationships are strong or weak. E. All of these answers are correct.

Accepted Answer

e

Question 32

All of the following are parts of the procedure for dealing with debilitative feelings except which one? Selected Answer:   A. Record your self-talk. B. Identify the activating event. C. Analyze your motives. D. Monitor your emotional reactions. E. Dispute your irrational beliefs.

Accepted Answer

c

Question 33

The tendency to seek and attend to information that conforms to an existing self-concept has been labeled  A. the stability hypothesis. B. the weak spine phenomenon. C. reflected appraisal. D. significance posturing. E. cognitive conservatism.

Accepted Answer

e

Question 34

The term that refers to men and women possessing a mixture of traits that have previously been considered exclusively masculine or feminine is Selected Answer:   A. analogous. B. adaptable. C. chauvinistic. D. androgynous. E. rhetorically sensitive.

Accepted Answer

d

Question 35

The kind of person you believe yourself to be is called the  A. desired self. B. perceived self. C. myth of self. D. presenting self. E. transient self.

Accepted Answer

b

Question 36

Effective communicators have been found to Selected Answer:   A. exhibit unique behaviors more often than less effective communicators. B. have a consistent set of five behaviors they can call up at will. C. frequently rehearse about 20 behaviors until they get them right for any interaction. D. exhibit behaviors that are predictable by their partners. E. have a wide range of behaviors from which to choose.

Accepted Answer

e

Question 37

Correct  A self-fulfilling prophecy is Selected Answer:   A. an accurate prediction about another\'s behavior, based on background knowledge. B. a prediction about one\'s own behavior, based on past experience. C. a prediction that affects the outcome of one\'s own or another\'s behavior. D. a mistaken prediction which fails to occur. E. none of the above.

Accepted Answer

c

Question 38

To say that identity management is collaborative means that  A. both people communicating agree with each other. B. each person creates an identity in response to the other\'s behavior. C. each person creates a similar identity. D. both people decide on their identities together. E. none of the above.

Accepted Answer

b

Question 39

Noise in the communication process is  A. more than one communicator talking at a time. B. the process of maintaining direct eye contact or not. C. the process of translating thoughts into words. D. the nonverbal behaviors that accompany communication. E. any force that interferes with effective communication. Question 50

Accepted Answer

e

Question 40

According to your text, all of the following are reasons people choose to be somewhat deceitful in relationships except  A. to save face. B. to empower others. C. to guide social interaction. D. to manage resources. E. to avoid conflict.

Accepted Answer

b

Question 41

Which of the following statements is not true? Selected Answer:   A. People agree about what smells good or bad. B. People\'s sensitivity to temperature varies significantly. C. Odors that please some people repel others. D. Men have mood cycles of ups and downs. E. All of the above are true.

Accepted Answer

a

Question 42

According to your text, all of the following are ways that can help in changing your self-concept except  A. seeking advice from books and others. B. being realistic in how you perceive yourself. C. determining what may be inaccurate feedback from others. D. being willing to change. E. comparing yourself to people in the mass media.

Accepted Answer

e

Question 43

All of the following are schemes by which we classify people except Selected Answer:   A. social roles. B. psychological traits. C. interaction style. D. membership. E. beliefs.

Accepted Answer

e

Question 44

The textbook authors suggest that communication through social media can be hard to accurately interpret because  Selected Answer:   A.  it lacks important nonverbal cues that convey additional meaning. B.  in online messages people tend to speak before they think. C.  it is more expressive than face to face communication. D.  it is more permanent than face to face communication.

Accepted Answer

a

Question 45

Correct  The communication strategies people use to influence how others view them is the process of  A. social ethics. B. manipulation. C. identity management. D. ego-video. E. reflected appraisal.

Accepted Answer

c

Question 46

The process of deliberately revealing information about oneself that is significant and would not normally be known by others is Selected Answer:   A. equivocation. B. reciprocity. C. social penetration. D. self-disclosure. E. intimacy.

Accepted Answer

d

Question 47

hich of the following is a channel for communication? Selected Answer:   A. touching B. writing C. gesturing D. talking E. all of the above

Accepted Answer

e

Question 48

Some of the characteristics that make relationships more interpersonal than impersonal are Selected Answer:   A. frequency and proximity of communication. B. how important the content of talk is to both of you. C. quantity over quality. D. uniqueness, irreplaceability, and interdependence.

Accepted Answer

d

Question 49

The best predictor of being able to detect and interpret emotional expressions is   A. foreign travel. B. academic background. C. cultural similarity. D. biological sex. E. none of the above.

Accepted Answer

d

Question 50

Correct  The process whereby people influence each other\'s perceptions and attempt to achieve a shared perspective is called   A. negotiation. B. differentiation. C. narration. D. relationship building. E. organization.

Accepted Answer

a

Question 51

0 out of 0 points Correct  What health threats can result from a lack of close relationships?  A. more likely to experience a higher rate of accidents B. more susceptible to the common cold C. more likely to die prematurely D. b and c E. all of the above

Accepted Answer

d

Question 52

An empty feeling in the pit of your stomach, tense muscles, and headaches are examples of the emotional component labeled  A. rational-emotive therapy. B. environment. C. cognitive interpretations. D. physiological factors. E. nonverbal reactions.

Accepted Answer

d

Question 53

0 out of 0 points Correct  Of the following, what is not considered a benefit of self-disclosure?  A. self-validation B. self-clarification C. reciprocity D. increased likeability

Accepted Answer

d

Question 54

Using the pillow method can Selected Answer:    A. enhance cognitive complexity. B. boost empathy. C. lead to valuable insights. D. b & c E. all of the above

Accepted Answer

e

Question 55

A \"significant other\" as discussed in Chapter 2 of your text is best defined as   Answers:  A.  a powerful adult.  B.  a person who is likely to or has affected one\'s self-concept. C.  a totally supportive person. D.  an extremely negative influence. E.  all of the above.

Accepted Answer

b

Question 56

Quadrants of the Johari Window are  A. open, closed, neutral, unknown. B. open, hidden, neutral, unknown. C. broad, narrow, blind, unknown. D. open, narrow, blind, unknown. E. open, hidden, blind, unknown.

Accepted Answer

e

Question 57

The steps in the perception process are  A. assumption, experience, expectation. B. selection, organization, interpretation. C. response, action, interaction. D. initial, intermediate, final. E. physical, psychological, experimental.

Accepted Answer

b

Question 58

The term \"self-concept\" refers to Selected Answer:   Answers:  A. the sum of one\'s physiological, social, and psychological attributes as perceived by an impartial observer. B. the way an individual believes others perceive her/him. C. the total of an individual\'s own beliefs about his/her physical characteristics, intelligence, aptitudes, and social skills. D. the sum of one\'s psychological, social, and physical attributes as perceived by a significant other. E. none of the above.

Accepted Answer

c

Question 59

0 out of 0 points Correct  Two things that distinguish facilitative feelings from debilitative ones are  A. intensity and duration. B. longevity and interpretation. C. interpretation and intention. D. intention and intensity. E. emotions and behavior.

Accepted Answer

a

Question 60

Correct  The characteristic ways you think and behave across a variety of situations describes your  A. self-concept. B. personality. C. self-esteem. D. self-worth. E. none of the above.

Accepted Answer

b

Question 61

Correct  According to your text, the first step in minimizing your debilitative emotions is to  A. monitor your emotional reactions. B. dispute your irrational beliefs. C. confront the person who caused them. D. note the activating event. E. record your self-talk.

Accepted Answer

a

Question 62

Empathy is related to perception in that  A. the more perceptive you are, the less empathetic you need be. B. the more perceptive you are, the easier it is to forget to be empathetic. C. empathy is facilitated by trying to perceive things from the other person\'s point of view. D. empathy and perception are both a result of self-fulfilling prophecies.

Accepted Answer

c

Question 63

0 out of 0 points Correct  Skillful, integrated communicators are characterized by  A. a greater degree of sociability. B. a conscious focus on communicating effectively. C. communicating competently without needing to think constantly about how to behave. D. exposure to a wide range of communication styles. E. others helping them out.

Accepted Answer

c

Question 64

0 out of 0 points Correct  The transactional model of communication is considered a more accurate model than previous ones because Selected Answer:   A. people send and receive messages simultaneously. B. we cannot isolate a single \"act\" of communication from the event that came before and after it. C. the communication created results from the way partners interact. D. none of the above. E. all of the above.

Accepted Answer

e

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