Question 1

Which of the following statements about delegation of responsibility and authority is true?

Accepted Answer

It can occur between any two individuals in any type of structure with regard to any task.

Question 2

Advanced degrees are more important for leaders than acquired expertise in matters relevant to an organization.

Accepted Answer

False

Question 3

When delegating work responsibilities to a subordinate, a manager should avoid delegating any authority to the subordinate.

Accepted Answer

False

Question 4

Which of the following approaches to departmentalization requires proper management of all the issues surrounding decentralization and delegation for it to be effective?

Accepted Answer

Product

Question 5

As long as leaders know what they want, lower-level employees do not need to understand it.

Accepted Answer

False

Question 6

Group maintenance behaviors improve leader job performance as well as group and organizational performance.

Accepted Answer

true

Question 7

An advantage of the product approach to departmentalization is that task responsibilities are clear, and managers are more independent and accountable.

Accepted Answer

True

Question 8

Which of the following is true of effective delegation?

Accepted Answer

Throughout the delegation process, the manager and the subordinate must work together

Question 9

The functional structure is most appropriate for businesses operating in complex and changing environments.

Accepted Answer

False

Question 10

In the context of Fiedler\'s contingency model of leadership effectiveness, leadership styles were measured with an instrument assessing the leader\'s _____.

Accepted Answer

least preferred coworker

Question 11

Organizations with an organic structure are much less rigid than mechanistic organizations.

Accepted Answer

true

Question 12

In the context of a research program that was conducted at the University of Michigan on the impact of leaders\' behavior on job performance, demonstrating trust and confidence, being friendly and considerate, showing appreciation, and keeping people informed is known as _____ behavior.

Accepted Answer

relationship-oriented

Question 13

Which of the following statements is true regarding various decision styles?

Accepted Answer

A democratic style results in positive attitudes

Question 14

In the context of Fiedler\'s contingency model, _____ leadership is more likely exhibited by leaders with low least preferred coworker (LPC) scores.

Accepted Answer

task-motivated

Question 15

Identify a characteristic feature of matrix organizations.

Accepted Answer

Dual career ladders are elaborated.

Question 16

In the context of Fiedler\'s contingency model, _____ leadership is more likely from high least preferred coworker (LPC) leaders.

Accepted Answer

relationship-motivated

Question 17

According to Kouzes and Posner, which of the following actions is taken by the best leaders?

Accepted Answer

They use various approaches to motivate people.

Question 18

In the context of leadership, which of the following statements regarding vision is accurate?

Accepted Answer

A person or team can develop a vision for any organization.

Question 19

Which of the following is an advantage of delegation?

Accepted Answer

It conserves managers\' most valuable asset-their time.

Question 20

Which of the following questions can be used to identify one\'s boss\'s level of task performance leadership?

Accepted Answer

To what extent does your superior give you instructions and orders?

Question 21

According to the trait approach to leadership, which of the following is a characteristic of effective leaders?

Accepted Answer

They have a high need for power.

Question 22

Servant-leadership is a way of relating to others to serve their needs and enhance their personal growth while strengthening the organization.

Accepted Answer

true

Question 23

All the stockholders of a firm are directly involved in managing its operations.

Accepted Answer

false

Question 24

In an organization that uses large batch technologies, structure tends to be organic, with few rules and formal procedures.

Accepted Answer

false

Question 25

In an organization, when there are many subunits and many specialists who think differently, differentiation is said to be high.

Accepted Answer

true

Question 26

A democratic decision style is always the most appropriate.

Accepted Answer

false

Question 27

If a manager delegates responsibility to a subordinate, he or she is relieved of accountability for the actions of his or her subordinate.

Accepted Answer

false

Question 28

One of the strengths of a matrix organization is that decision making is decentralized to a level where information is processed properly and relevant knowledge is applied.

Accepted Answer

true

Question 29

Which of the following questions can be used to identify one\'s boss\'s level of group maintenance leadership?

Accepted Answer

Does your supervisor generally support you?

Question 30

Which of the following is a disadvantage of a matrix organization?

Accepted Answer

Managers who share subordinates may jockey for power.

Question 31

In the context of a firm\'s vertical structure, a powerful trend for U.S. businesses over the past few decades has been to:

Accepted Answer

reduce the number of hierarchical layers.

Question 32

In the context of leadership, which of the following is true of vision?

Accepted Answer

It expresses a leader\'s ambitions for an organization.

Question 33

Which of the following statements about matrix organization is true?

Accepted Answer

It is composed of dual reporting relationships in which some employees report to two superiors.

Question 34

Identify a true statement about delegation.

Accepted Answer

A manager should delegate to a subordinate enough authority to get the work done.

Question 35

The path-goal theory suggests that leaders should use a participative leadership style with subordinates who are highly authoritarian

Accepted Answer

false

Question 36

In the presence of which of the following conditions should the span of control be wide?

Accepted Answer

Jobs are similar, and performance measures are comparable.

Question 37

Successful leaders enlist the team in scoring collective quick wins that result from working together toward a shared vision.

Accepted Answer

true

Question 38

The first step in the delegation process, defining the goal, requires a manager to:

Accepted Answer

clearly understand the outcome he or she wants.

Question 39

Every managerial decision requires an analysis using the Vroom model of leadership.

Accepted Answer

false

Question 40

Leaders serve people best by helping them develop their own initiative and good judgment, enabling them to grow, and helping them become better contributors.

Accepted Answer

true

Question 41

In the context of a research program that was conducted at the University of Michigan, planning, scheduling, coordinating, providing resources, and setting performance goals is known as _____ behavior.

Accepted Answer

task-oriented

Question 42

In the context of integration, which of the following is true of the findings of Lawrence and Lorsch?

Accepted Answer

Highly differentiated firms were more likely to fail in a complex environment if they failed to integrate their activities adequately.

Question 43

In the context of delegation, a problem faced by a subordinate in carrying out a delegated task is:

Accepted Answer

being given more responsibility than authority.

Question 44

Which of the following is an advantage of functional departmentalization?

Accepted Answer

Economies of scale can be realized.

Question 45

A(n) _____ organization depends heavily on an informal structure of employee networks.

Accepted Answer

organic

Question 46

In a(n) _____ organization, managers encourage employees to work more as teammates than as subordinates who take orders from the boss

Accepted Answer

organic

Question 47

Which of the following is a difference between a mechanistic and an organic organization?

Accepted Answer

In a mechanistic organization the source of guidance is rules, whereas in an organic organization the source of guidance is personal judgment.

Question 48

Which of the following is a characteristic of a mechanistic organization?

Accepted Answer

obedience to authority as an expression of commitment

Question 49

In which of the following conditions should the span of control be wide within an organization?

Accepted Answer

Subordinates prefer autonomy to close supervisory control.

Question 50

In the context of the vertical structure of a firm, which of the following is true of delegation?

Accepted Answer

It entails getting work done through others.

Question 51

In the context of the horizontal structure of a firm, which of the following is true of line departments?

Accepted Answer

They make things, sell things, or provide customer service.

Question 52

In the context of the horizontal structure of a firm, research, legal, accounting, and human resources departments are examples of _____ departments.

Accepted Answer

staff

Question 53

Which of the following is a disadvantage of the traditional functional approach to departmentalization?

Accepted Answer

Communication between functions may fall off due to conflicts.

Question 54

Which of the following is a disadvantage of the product approach to departmentalization?

Accepted Answer

The duplication of effort is expensive.

Question 55

Which of the following is a disadvantage of a matrix organization?

Accepted Answer

Too much democracy can lead to not enough action.

Question 56

Which of the following is true of a network organization?

Accepted Answer

managers within the organization interact closely with members outside it.

Question 57

When organizations coordinate activities by establishing routines that remain in place over time, it can be said that work has been _____.

Accepted Answer

standardized

Question 58

In the context of organizational integration, _____ allows interdependent units to modify and adapt their actions as long as they meet the deadlines and targets required for working with others.

Accepted Answer

coordination by plan

Question 59

Which of the following is one of the strategies that managers can use to cope with high uncertainty and heavy information demands in today\'s environments?

Accepted Answer

reduce the need for information

Question 60

In a(n)_____, individual organizations share administrative authority, form social links, and accept joint ownership.

Accepted Answer

strategic alliance

Question 61

After downsizing, employees who keep their jobs struggle with heavier workloads and become risk-averse, self-absorbed, and narrow-minded. They are said to display a phenomena known as _____.

Accepted Answer

survivor\'s syndrome

Question 62

Samuel is an entrepreneur who specializes in processing techniques for high-end photography enthusiasts. In his organization, there are few rules and formal procedures, and the staff tends to make their own decisions. Samuel\'s operation is best described as a

Accepted Answer

small batch organization.

Question 63

In the organizational approach of _____, the emphasis is on quality, speed, and flexibility more than on cost, efficiency, and hierarchy.

Accepted Answer

lean manufacturing

Question 64

A system that calls for subassemblies and components to be manufactured in very small lots and delivered to the next stage of the production process as they are needed is known as

Accepted Answer

just-in-time

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