Business Management- Chapter 14 – Flashcards
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In Fiedler's contingency theory, the term ____ refers to the degree to which leaders are able to hire, fire, reward, and punish workers.
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position power
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Refer to Hewlett-Packard. According to the contingency theory, when Mark Hurd decided to lay off 14,500 employees, he was showing high ____.
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position power
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The three major situational leadership theories all assume that the effectiveness of any leadership style (the way a leader generally behaves toward followers) depends on the situation.
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True
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Which of the following is one of the steps recommended for companies to take to reduce the risks associated with unethical charismatic leaders?
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All of these are recommended steps to take to reduce the risks associated with unethical charismatics.
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In the path-goal theory of leadership, subordinate satisfaction and subordinate performance would be examples of ____.
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outcomes
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There is no such thing as a "best" leadership style for all situations and employees.
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True
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In Fiedler's contingency theory, the two situational factors that determine the favorability of a situation are leader-member relations and task structure.
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false
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Transactional leaders ____.
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reward followers for good behavior and punish followers for poor behavior
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Since there are no consistent trait differences between leaders and non-leaders, or between effective and ineffective leaders, trait theory is wrong.
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False
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____is the process of influencing others to achieve group or organizational goals.
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Leadership
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The "great person" theory is another name for the ____ theory of leadership.
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Trait
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Doris Cunningham, CEO of Members Choice Federal Credit Union in West Virginia, believes keeping staff excited about the business they're in is one of a leader's primary roles. She believes a spirit of enthusiasm must start at the top. This indicates that Cunningham is high in ____.
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consideration
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Recently, a newly appointed CEO of a major corporation began by firing the entire management committee. A few months later, this same executive, fired two of his hand-picked senior executives. From this information, it is obvious that this executive was more concerned about his employees' ____ than their job satisfaction. In terms of situational favorableness, this executive demonstrated ____.
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power position
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Relatively stable characteristics such as abilities, psychological motives, or consistent patterns of behavior, form the basis for the ____ of leadership.
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trait theory
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Which of the following is a major concern of leaders (as opposed to managers)?
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inspiring and motivation others
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The primary difference between leaders and managers is that leaders are concerned with doing the right thing, while managers are concerned with doing things right.
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true
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Researchers believe leaders can simultaneously be considerate and initiate structure because consideration and initiating structure are independent behaviors.
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true
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Refer to Oakland Athletics. Billy Beane is an example of a leader because he ____.
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has a strong desire to lead
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Which of the following leadership theories uses a decision tree to determine the appropriate level of participation by subordinates in decision-making?
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Vroom-Yetton-Jago's normative decision model
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Which of the following is another term for considerate leadership behavior?
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employee centered leadership
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The founder and CEO of a medical products distributor, establishes ambitious goals for his employees and is confident that they will be able to achieve these goals. In terms of the path-goal theory, this founder and CEO is exhibiting a(n) ____ type of leadership.
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achievement-oriented
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Hot Topic is a fast-growing clothing chain targeted to the alternative teen demographic. Hot Topic's CEO Betsy McLaughlin relies on her employees to locate new trends. McLaughlin almost daily consults with her employees for suggestions on what the stores should carry. She relies on their input before making inventory decisions and treats her employees as equals. McLaughlin is demonstrating ____.
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consideration
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Which of the following approaches to implementing Fiedler's contingency theory in the workplace has proven effective?
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accurately measuring and matching leaders to situations
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Recently, a newly appointed CEO of a major corporation began by firing the entire management committee. A few months later, this same executive, fired two of his hand-picked senior executives. From this information, it is obvious that this executive was more concerned about his employees' ____ than their job satisfaction. In terms of Fiedler's contingency theory, this executive was most concerned with establishing ____.
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situational favorableness
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Leadership is the process of influencing others to achieve group or organizational goals.
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True
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Which of the following is NOT one of the four leadership styles identified in the path-goal theory of leadership?
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Charismatic
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Research shows that while initiating structure impacts primarily on ____, consideration impacts primarily on ____.
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job performance; job satisfaction
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Which of the following is a major concern of managers (as opposed to leaders)?
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maintaining the status quo
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Which of the following leadership theories assumes that leadership styles are consistent and difficult to change?
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none of these
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Refer to Hewlett-Packard. There was a deep sense of distrust at HP when Hurd replaced Carly Fiorina as CEO. Which leadership behavior should Mark use to help improve the situation?
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consideration
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Which of the following statements about the two basic leader behaviors that are central to successful leadership is true?
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These behaviors are independent, meaning that leaders can do both at the same time.
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The three major situational leadership theories all assume that the effectiveness of any leadership style (the way a leader generally behaves toward followers) depends on the situation.
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True
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Refer to Oakland Athletics. One of the reasons for Beane's success is his ability to let employees know precisely what is expected of them, give specific guidelines for playing baseball (e.g., All pitchers are instructed to throw strikes on the first pitch and to throw as few pitches as possible during each inning.), and make sure players follow these standards of performance. Beane is a(n) ____ leader.
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directive
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To save a company from bankruptcy, its CEO told its employees that he would eliminate 53 percent of the company's mechanics and reduce the compensation of the remaining mechanics by 26 percent. In terms of the normative decision theory, Steenland ____.
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made autocratic decisions
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According to the path-goal theory of leadership, what leadership style involves being friendly and approachable to employees, showing concern for them and their welfare, treating them as equals, and creating a friendly climate.
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supportive leadership
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There is no such thing as a "best" leadership style for all situations and employees.
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True
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Refer to Oakland Athletics. Other teams have an average payroll of $85 million. Beane's payroll for the Athletics is only $33 million. His ability to be frugal and yet build a successful team is in large part due to his ability to set goals, give directions, and assign tasks. In other words, Beane excels in ____.
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initiating structure
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In the path-goal theory of leadership, subordinate satisfaction and subordinate performance would be examples of ____.
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Outcomes
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____ is leadership that creates a positive image of the future that motivates organizational members and provides direction for future planning and goal setting.
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visionary leadership
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As a leader behavior, consideration refers to the extent to which leaders do what they said they would do.
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False