Question 1

True

Accepted Answer

The only way we learn who we are is through communication.

Question 2

True

Accepted Answer

The asynchronous nature of social media provides convenient opportunities for us to be in touch with people.

Question 3

False

Accepted Answer

According to the text, impersonal communication should always be avoided.

Question 4

False

Accepted Answer

Just as judges instruct juries to disregard some statements made in court, we can reverse or erase the effects of communication interactions in everyday life.

Question 5

True

Accepted Answer

The transactional model of communication suggests that communicators usually send and receive messages simultaneously.

Question 6

Decoding is the process whereby  b. we make sense out of the messages sent by others

Accepted Answer

Decoding is the process whereby a. we put our thoughts into words b. we make sense out of the messages sent by others c. we engage others in conversation d. we choose the appropriate way to send messages e. we create new ways of teaching reading and communication to children

Question 7

What health threats can result from a lack of close relationships?  d. b and c (b. more susceptible to the common cold c. more likely to die prematurely)

Accepted Answer

What health threats can result from a lack of close relationships? a. more likely to experience a higher rate of accidents b. more susceptible to the common cold c. more likely to die prematurely d. b and c e. all of the above

Question 8

Psychologist Abraham Maslow suggests that the most basic human needs  b. must be satisfied before we concern ourselves with other ones

Accepted Answer

Psychologist Abraham Maslow suggests that the most basic human needs a. are invented by other psychologists b. must be satisfied before we concern ourselves with other ones c. are proof that animals ascended from lower animal forms d. are generated by others in interpersonal interaction

Question 9

Noise in the communication process is  e. any force that interferes with effective communication

Accepted Answer

Noise in the communication process is a. more than one communicator talking at a time b. the nonverbal behaviors that accompany communication c. the process of maintaining direct eye contact or not d. the process of translating thoughts in to words e. any force that interferes with effective communication

Question 10

When Ernesta realizes during an office meeting that she\'s interrupted a co-worker twice, she demonstrates  b. self monitoring

Accepted Answer

When Ernesta realizes during an office meeting that she\'s interrupted a co-worker twice, she demonstrates a. empathy b. self-monitoring c. cognitive complexity d. affinity e. metacommunication

Question 11

False

Accepted Answer

Most Western cultures have what is called a collective identity.

Question 12

True

Accepted Answer

The self-concept is extremely resistant to change.

Question 13

True

Accepted Answer

In many cases a self-concept is based on data which may have been true at one time, but are now obsolete.

Question 14

\"I\'m pretty sure smoking isn\'t permitted here,\" is an example of  e. hinting

Accepted Answer

\"I\'m pretty sure smoking isn\'t permitted here,\" is an example of a. equivocation b. self-disclosure c. lying d. social penetration e. hinting

Question 15

In the chapter 2 transcript involving the recent university graduate, Ramon, he is frustrated about his lack of advancement in his new job. In this narrative, he decided to disclose his feelings to his new boss, Julie. Which of the following guidelines for self-disclosure did Ramon seem to ignore as he talked with her?  e. Select the appropriate amount and type of self disclosure.

Accepted Answer

In the chapter 2 transcript involving the recent university graduate, Ramon, he is frustrated about his lack of advancement in his new job. In this narrative, he decided to disclose his feelings to his new boss, Julie. Which of the following guidelines for self-disclosure did Ramon seem to ignore as he talked with her? a. Ask yourself if the risk of disclosure is reasonable. b. Decide if the other person is important to you. c. Determine if the self-disclosure is relevant to the situation at hand. d. Ramon ignored all of the guidelines. e. Select the appropriate amount and type of self-disclosure.

Question 16

The process whereby the self-concept develops due to the way we believe others see us is called  d. reflected appraisal

Accepted Answer

The process whereby the self-concept develops due to the way we believe others see us is called a. feedback b. other-imposed prophecy c. distortion d. reflected appraisal e. social comparison

Question 17

In the example of schoolchildren taken from the book Pygmalion in the Classroom,  a. the children who teachers predicted would do better, did so.

Accepted Answer

In the example of schoolchildren taken from the book Pygmalion in the Classroom, a. the children who teachers predicted would do better, did so b. teachers improved their self-concepts by working with good children c. the less intelligent children performed better than expected d. all the children performed the same because they had similar self-concepts e. the more intelligent children performed better than expected

Question 18

Equivocating can be advantageous because it  e. all of the above.

Accepted Answer

Equivocating can be advantageous because it a. spares the receiver from embarrassment b. can save face for both the sender and receiver c. spares the teller from feeling guilty d. provides an alternative to lying e. all of the above are correct or true

Question 19

People who have low self esteem  c. expect to be rejected by others.

Accepted Answer

People who have low self-esteem a. are likely to approve of others b. perform well when being watched c. expect to be rejected by others d. work harder for critical people e. had traumatic childhoods

Question 20

The tendency to seek and attend to information that conforms to an existing self-concept has been labeled  c. cognitive conservatism.

Accepted Answer

The tendency to seek and attend to information that conforms to an existing self-concept has been labeled a. the stability hypothesis b. significance posturing c. cognitive conservatism d. the weak spine phenomenon e. reflected appraisal

Question 21

True

Accepted Answer

The fallacy of causation is based on the irrational belief that emotions are caused by others rather than by one\'s own self-talk.

Question 22

True

Accepted Answer

Nonverbal reactions are often directly connected to verbalizing emotions.

Question 23

False

Accepted Answer

The text argues that the complete and open expression of emotions is one key to positive relationships.

Question 24

True

Accepted Answer

Over-expression of emotion may create physiological ailments as much as under-expression of emotion.

Question 25

False

Accepted Answer

Fortunately, for people who want to hide their emotions, all the physical changes that accompany emotions are internal.

Question 26

Which of the following is true of debilitative feelings?  e. All of the above.

Accepted Answer

Which of the following is true of debilitative feelings? a. They keep you from functioning effectively. b. They often last a long time. c. They are a product of your beliefs. d. They are intense. e. All of the above.

Question 27

\"You never listen to me!\" is an example of subscribing to the fallacy of  e. overgeneralization

Accepted Answer

\"You never listen to me!\" is an example of subscribing to the fallacy of a. shoulds b. causation c. perfection d. helplessness e. overgeneralization

Question 28

Each of the following is an example of an emotionally counterfeit statement EXCEPT which one? b. I\'m bored and I want to go to a show.

Accepted Answer

Each of the following is an example of an emotionally counterfeit statement EXCEPT which one? a. I feel like going to a movie. b. I\'m bored and I want to go to a show. c. I feel that you are driving too fast. d. I feel we\'ve been seeing too much of each other and want to break up. e. All are emotionally counterfeit statements.

Question 29

Which of the following is NOT one of the suggestions made in the chapter reading about introverts? d. Give an introvert suggestions to help him come out of his shell.

Accepted Answer

Which of the following is NOT one of the suggestions made in the chapter reading about introverts? a. Avoid asking introverts why they \"don\'t like people.\" b. Don\'t demand immediate feedback from an introvert. c. Don\'t interrupt once an introvert gets to talking. d. Give an introvert suggestions to help him come out of his shell. e. Do avoid asking an introvert to repeat himself.

Question 30

The \"amygdala\" refers to  a. the threat alarm system in the brain.

Accepted Answer

The \"amygdala\" refers to a. the threat alarm system in the brain b. a type of emotional contagion c. a reservoir of emotional memories d. nonverbal reactions expressed on the face e. none of the above

Question 31

True

Accepted Answer

Statements that contain the word \"is\" (\"Luis is an active guy\") may lead to the assumption that people are unchanging.

Question 32

True

Accepted Answer

\"I\" language offers a more accurate and less provocative way to express a complaint.

Question 33

True

Accepted Answer

Linguistic relativism is a notion that holds that our cultural worldview is shaped and reflected by the language spoken by its members.

Question 34

True

Accepted Answer

Women use more indirect and elaborate ways of talking than men do.

Question 35

If I say \"here the drink bring,\" I have violated a(n) _______ rule of our language.  d. syntactic

Accepted Answer

If I say \"here the drink bring,\" I have violated a(n) _______ rule of our language. a. final b. semantic c. initial d. syntactic e. median

Question 36

Syntactic rules of language govern  a. the grammar of a language.

Accepted Answer

Syntactic rules of language govern a. the grammar of a language b. the words that become slang c. the way that semanticists create meaning d. the creation of new tactics e. the ways in which speakers respond to symbols

Question 37

All of the following statements about gender and language are true except which one?  b. Women interrupt men more in mixed-sex conversations.

Accepted Answer

All of the following statements about gender and language are true except which one? a. Men\'s speech is more direct and task-oriented. b. Women interrupt men more in mixed-sex conversations. c. Female speech often contains statements of sympathy and empathy. d. Women are more likely to use intensive adverbs that men. e. Women\'s speech is more indirect and elaborate.

Question 38

Which of the following statements best illustrates a fact?  c. \"I heard you tell Tim you weren\'t interested.\"

Accepted Answer

Which of the following statements best illustrates a fact? a. \"It\'s clear you shouldn\'t have said that.\" b. \"You should have thought about the result of saying you weren\'t interested before you opened your mouth.\" c. \"I heard you tell Tim you weren\'t interested.\" d. \"It\'s a fact that playing mind games always backfires.\" e. \" Fact number one: you said a dumb thing.\"

Question 39

Of the following statements, which is NOT characteristic of powerful speech? d. It is always preferred over less powerful forms of speech.

Accepted Answer

Of the following statements, which is NOT characteristic of powerful speech? a. It gets different results in different cultures. b. It often results in a favorable impression. c. It can help candidates in job interviews. d. It is always preferred over less powerful forms of speech. e. All of these choices are characteristic of powerful speech.

Question 40

False

Accepted Answer

Communicators who pause and speak quietly are viewed just as confident as those who speak loudly and without hesitations.

Question 41

True

Accepted Answer

Emoticons may serve to accent or complement a mediated verbal message, but don\'t serve as an adequate substitute for the richness of nonverbal messages that occur in face-to-face exchanges.

Question 42

Nonverbal communication serves the functions of  d. all of these choices are correct

Accepted Answer

Nonverbal communication serves the functions of a. repeating and substituting b. complementing and accenting c. regulating and contradicting d. all of these choices are correct e. none of these answers are correct

Question 43

Research reveals that use of manipulators is often a sign of   a. discomfort

Accepted Answer

Research reveals that use of manipulators is often a sign of a. discomfort b. power c. shyness d. dogmatism e. inferiority

Question 44

The function of influencing the flow of verbal communication is called  e. regulating

Accepted Answer

The function of influencing the flow of verbal communication is called a. repeating b. complementing c. substituting d. accenting e. regulating

Question 45

Gina looked annoyed when she walked into the classroom and saw Megan sitting in the chair she usually sits in. The nonverbal communication Gina is demonstrating is  c. territoriality

Accepted Answer

Gina looked annoyed when she walked into the classroom and saw Megan sitting in the chair she usually sits in. The nonverbal communication Gina is demonstrating is a. kinesics b. personal space c. territoriality d. chronemics e. regulation

Question 46

Sonia snapped her fingers and shouted, \"Hurry up! Get a move on!\"  d. accenting

Accepted Answer

Sonia snapped her fingers and shouted, \"Hurry up! Get a move on!\" a. substituting b. contradicting c. regulating d. accenting e. repeating

Question 47

Levi suppressed a yawn and slumped in his chair while saying, \"Sure I\'m interested in hearing about your trip. I\'m all ears.\"  b. contradicting

Accepted Answer

Levi suppressed a yawn and slumped in his chair while saying, \"Sure I\'m interested in hearing about your trip. I\'m all ears.\" a. substituting b. contradicting c. regulating d. accenting e. repeating

Question 48

When asked if she wanted a refill on her coffee, Aliyah covered the cup with her hand and shook her head.  a. substituting

Accepted Answer

When asked if she wanted a refill on her coffee, Aliyah covered the cup with her hand and shook her head. a. substituting b. contradicting c. regulating d. accenting e. repeating

Question 49

\"Angry? No, I\'m NOT angry!\"  b. contradicting

Accepted Answer

\"Angry? No, I\'m NOT angry!\" a. substituting b. contradicting c. regulating d. accenting e. repeating

Question 50

True

Accepted Answer

It is quite possible to have a wide variety of relationships with coworkers, roommates, and even family members without having much intimacy at all.

Question 51

True

Accepted Answer

Research suggests that relationships are more likely to be happy and successful if the couple has at least five times more positive interactions than negative ones.

Question 52

False

Accepted Answer

By definition, an intimate relationship must exhibit all four intimacy dimensions.

Question 53

True

Accepted Answer

Male-male relationships involve less disclosure than male-female relationships.

Question 54

True

Accepted Answer

Recent research has shown that men achieve intimacy through shared activities.

Question 55

True

Accepted Answer

Intimacy is closely linked to life satisfaction.

Question 56

True

Accepted Answer

Research shows that transgressors who have been forgiven are less likely to repeat their offenses than those who have not received forgiveness.

Question 57

True?

Accepted Answer

Children who experience insecure bonds with family in their early life often grow up anxious about new relationships, uncomfortable with intimacy, and worried about losing relationships.

Question 58

a. first-born

Accepted Answer

Siblings who are ______ are often more extraverted and concerned with control than their brothers and sisters. a. first-born b. middle-born c. last-born d. \"caboose\" children e. none of the above

Question 59

e. All of these answers are correct dimensions.

Accepted Answer

All of the following are dimensions of intimacy except which one? a. physical b. emotional c. shared activities d. intellectual e. All of these answers are correct dimensions.

Question 60

a. when positive feelings are replaced with negative and adversarial feelings AND c. a destructive or unpleasant style of handling conflict or disagreement

Accepted Answer

The two most common causes of breakdown or decay in human relationships are a. when positive feelings are replaced by negative or adversarial feelings b. deception with regard to one\'s true feelings c. a destructive or unpleasant style of handling conflict or disagreement

Question 61

c. trying to \"fix\" things before taking the time to talk and build a sense of mutual understanding

Accepted Answer

According to our class lecture/presentation, what is the biggest (or most common) mistake people make when trying to resolve a disagreement? a. arguing in front of other people, in-laws, our children, or other relatives b. spending too much time trying to determine what it is they want to say c. trying to \"fix\" things before taking the time to talk and build a sense of mutual understanding

Question 62

threatened

Accepted Answer

In communication, people usually erect walls when they feel ________.

Question 63

\"mind reading\" placing blame interrupting arguing about who said what before

Accepted Answer

4 bad habits of communication:

Question 64

a. accusation

Accepted Answer

\"You\'re so undependable\" is a(n) a. accusation b. feeling statement c. example of the honest self-expression that those we love often need to hear

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