IT Final Exam Review Ch.7 – Flashcards
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___workers are people who create, use, and disseminate knowledge
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Knowledge
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When audio files are being played while being downloaded from the Internet, it is called ___
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streaming audio
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The main purpose of the ___ is to provide a convenient and efficient means of capturing and storing all components of the knowledge base
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knowledge acquisition facility
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CGI or ___ technology is used to bring realism to the movie screen
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Computer-generated image
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___ knowledge is objective and can be measured and documented
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Explicit
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___allows a computer to understand and react to statements and commands made in a "natural" language, such as English
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Natural language
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For some decisions, people use ___ which are rules of thumb arising from experience
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heuristics
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___ is an approach to solving large, complex problems in which many repeated operations or models change and evolve until the best one emerges
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Genetic algorithm
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The ability to learn for experiences and apply knowledge acquired from those experiences, handle complex situations, solve problems when important information is missing, be creative and imaginative is considered to be ___
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intelligent behavior
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___ is the development of mechanical or computer devices that perform tasks requiring a high degree of precision or that are tedious or hazardous for humans
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Robotics
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Using a knowledge management system begins with locating the organization's knowledge often using a ___ that points the knowledge worker to the needed knowledge
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Knowledge Map
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The purpose of the ___ is to seek information and relationships from the knowledge base and to provide answers, predictions, and suggestions similar to the way a human expert would
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Expert System
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With ___, the user becomes fully immersed in an artificial, 3D world that is completely generated by the computer
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immersive virtual reality
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___ are conditional statements that link conditions to actions or outcomes; in many instances, they are stored in IF-THEN statements
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Rules
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John McCarthy proposed the use of the term ___ to describe computers with the ability to mimic or duplicate the functions of the human brain
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artificial intelligence
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The ___ is the person who has training or experience in the design, development, implementation, and maintenance
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knowledge engineer
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A ___ is a collection of software packages and tools used to design, develop, implement, and maintain expert systems
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expert system shell
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___ is a computer system that can act like or simulate the functioning of a human brain
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neural network
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___ is text, graphics, video animation, audio, and other media that can be used to help an organization efficiently and effectively achieve its goals
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Multimedia
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In an expert system, the ____ is the component that delivers the expert advice.
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inference engine
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For many businesses, robots are used to do the three Ds, dull, dirty, and ____.
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dangerous
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After knowledge is created, it is typically stored in a ____.
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knowledge repository
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The ____ allows the expert system user to understand how the system arrived at its results.
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explanation facility
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The haptic interface, relays the sense of ____ in the virtual world.
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touch
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____ involves converting sound waves into words.
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voice recognition
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____ is a combination of software and hardware that allows a computer to change how it functions or reacts to situation based on feedback it receives.
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learning systems
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The ____ stores all relevant information, data, rules, cases, and relationships that the expert system uses.
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knowledge base
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The ____ is a top-level executive who helps the organization work with a knowledge management system to create, store, and use knowledge to achieve organizational goals.
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CKO
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The expert system knowledge acquisition facility serves as an interface between ____.
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experts and knowledge base
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____ is a file conversion program that can be used to compress multimedia files to make them easier to download from the Internet or send as an e-mail attachment.
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WinZip
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____ knowledge is hard to measure and document and typically is not objective or formalized.
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tacit
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When video files are played while being downloaded from the Internet, it is called ____.
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video streaming
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At the initial artificial intelligence conference at Dartmouth College in 1956, many AI pioneers predicted that computers would be as "smart" as people by the ____.
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1960s
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____ has the potential to superimpose digital data over real photos do that GPS maps can be combined with real pictures of stores and streets to help you locate your position.
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Augmented reality
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The ____ is the person or group with the expertise or knowledge the expert is trying to capture.
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domain expert
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The ____ is NOT a key component of an expert system.
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data warehouse
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____ tags contain small chips with information about products or packages that can be quickly scanned to perform inventory control or trace a package as it moves through the supply chain.
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RFID
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The genetic algorithm approach is based on the theory of evolution that requires (1) variation and (2) ____.
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natural selection
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____ were early programming languages developed for and used in artificial intelligence applications.
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LISP and PROLOG
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_____ is an audio file format.
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MP3,WAV,MIDI **All of the above
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Graphic images can be stored in a variety of formats including ____.
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JPEG and GIF
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Special purpose systems that help overcome disabilities or improve health are called ____.
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assistive technology
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____ can process many pieces of data at the same time and learn to recognize patterns.
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Neural Networks
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____ involves the use of information systems to develop competitive strategies for people, organizations, or even countries.
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Game theory
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Neugents are neural intelligence agents that "learn" patterns and behaviors and predict what will happen next
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true
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A study found that a consulting firm was able to earn greater than 1000% return on its knowledge management system
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true
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On the Internet, Java applets and animated GIF files can be used to create moving images
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true
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Secretaries, administrative assistants, bookkeepers, and similar data-entry people are often called data workers
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true
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Expert systems, robotics, vision systems, natural language processing, learning systems, and neural networks are all part of the broad field of artificial intelligence
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true
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For over 20 years, expert system shells have been available to lessen the burden of programming, allowing non-programmers to develop and benefit from the use of expert systems
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true
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After entering the appropriate attributes, the knowledge acquisition facility correctly stores information and relationships in the knowledge base, making the knowledge base easier and less expensive to set up and maintain
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true
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Many organizations actively attempt to convert tacit knowledge to explicit knowledge
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true
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The technology used to create 3D movies is now being used to help design products in and 3D TV
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true
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An expert system can use cases to develop the solution to a problem by finding cases stored in the knowledge base that are similar to the problem at hand and then modifying the solution to the cases to fit the current problem
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true
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A new knowledge base must be built for each new expert system application
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true
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Many groups use patents, copyrights, trade secrets, and Internet firewalls to keep prying eyes from seeing important knowledge that is expensive and hard to create
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true
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Computerized Al chess software can "learn" to improve while playing human competitors
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true
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Research is ongoing to develop a robotic suit to help paraplegics and stroke victims move so they can perform basic functions
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true
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Although computers excel at numerical calculations, they are even better at dealing with symbols and three-dimensional objects
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false
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One limitation of virtual reality systems is that they enable just one user at a time to move and react in a computer simulated environment
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False
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As of this time, there are no practical business applications of the genetic algorithm problem solving approach
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false
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Analog and older digital formats need not be converted into a newer digital format before they can be edited and processed by today's multimedia software
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false
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An expert system, using the knowledge acquisition facility, can indicate all the facts and rules that were used in reaching the conclusion
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false
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Data mining and business intelligence are seldom used to capture the knowledge stored in a knowledge management system
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false