476 CH3 – Flashcard

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The skills approach takes a __________________ on leadership, like the trait approach.
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E) Leader-centered perspective
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Performance outcome is measured by*
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A) Standard external criteria.
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Developed the three-skill model of leadership.*
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Katz
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Developed a capability model that includes individual attributes, competencies, and leadership outcomes.*
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D) Mumford et al.
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Which of the following is not a competency?*
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B) Cognitive ability
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Bill is in charge of hiring a new manager for the first shift on the production line. According to Katz's model, Bill should be looking for a person with*
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B) Cognitive ability
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Jim is a district manager of Wendy's in west Michigan. When he hires people, the most important thing he looks for is whether people are good problem solvers.*
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C) Jim is using the Mumford skills model.
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Pat Smith is personnel director for a large bank. Her major goal is to find a person who can adapt his or her leadership to different types of people and situations. Pat is basing her selections on*
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C) The skills approach
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In the skills model, crystallized knowledge refers to*
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B) Intellectual ability acquired over time
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In the skills model, which of these is a general cognitive ability?*
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B) Information processing
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Which of the following presents a competency-based approach to leadership?*
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B) Skills approach
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The individual attributes factor in the skills model suggests
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C) That the skills model is not just a competency-based model.
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Which of the following attributes begins to decline in later adulthood?*
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D) General cognitive ability
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Which of the following is not an example of an internal environmental influence that can affect leadership outcomes?*
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D) An economic recession
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_______ are what leaders can accomplish, whereas __________ are what leaders are.*
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C) Skills and traits
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The abilities that help a leader to work effectively with subordinates, peers, and superiors to accomplish the organizational goal.*
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C) Human skills
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The environmental influences listed are all internal, with the exception of*
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E) Flooding of the office
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By including such a large number of components, such as two types of intelligence, the skills approach and its models are criticized for
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C) The range of skills extending beyond the boundaries of leadership
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All of the following environmental influences are external, except*
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E) Inexperienced followers
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According to Katz, the most important leadership skills for lower-levels of management are :*
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D) Technical and human skills
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Within an organization, the employees within the IT department are crucial for the success of the organization due to their*
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D) Technical skills
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You recently received a promotion to a higher-level of management within your organization. This is your third promotion with your department. What best represents this type of promotion and its outcomes?*
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D) Career experiences
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What best explains the comparison of the skills approach to sports such as golf and tennis?*
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D) People can improve their skills through practice and instruction.
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Skills approach helps us best identify our*
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B) Strengths and weaknesses
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The ideas and mental abilities people learn through experiences can best be described as*
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A) Crystal cognitive ability
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The skills approach is not descriptive.*
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false
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Technical skills grow in importance as one moves up the managerial hierarchy.*
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false
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Human skills are important at all levels of management.*
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true
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Mumford's research studied military personnel rather than business and organizational leaders.*
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true
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The skills approach suggests that many individuals have the potential for leadership.*
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true
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Social judgment is an individual attribute in the skills model.*
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false
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Crystallized cognitive ability refers to one's innate intellectual ability or intelligence.*
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false
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Career experience is a strong influence on a leader's competencies.*
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true
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Environmental influences are factors in a situation that lie outside the leader's competencies, characteristics, and experiences.*
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true
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The lack of high-speed Internet access in a company is an external environmental influence that can affect leadership outcomes.*
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false
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The skills approach is relatively new and has not been widely used in training and development.*
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true
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Skills approach provides a structure consistent with leadership education programs.*
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true
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Katz states that human skills are most important for middle and top management levels.*
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false
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Motivation and personality fall within the competencies component of Mumford's skills model.*
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false
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