2.03 Quiz: Effective Communication
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Which is an example of an \"I message\"?
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I feel frustrated when you show up late because I feel that you don't respect my time. Will you please make an effort to be on time this week?
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What is the purpose of an \"I message\"?
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It allows you to take responsibility for your feelings
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Which most closely defines the term 'Paralanguage'?
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The vocal aspect of communication, such as pitch, infection, tone, and pace
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Why is it important to learn refusal skills?
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To protect yourself from risk
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Which statement is true about maintaining a mutually healthy support system?
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Adopting a healthy, realistic self-image. One that is neither too vain nor too critical; is attractive to others
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Which is a health benefit of receiving feedback?
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To gain insight about our health so we can improve it
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According to research on social support, which statement is true?
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Our mental and physical health is greatly affected by the quality of our relationship
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Which action is a critical part of listening?
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Using verbal and nonverbal communication to show you are listening
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Which is sound advice for becoming a better listener?
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Show appreciation for what the speaker is saying
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Which best describes active listening?
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Trying to understand how someone is feeling when he or she speaks
