1.01 – 1.02 – Flashcards
13 test answers
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What does the selling function involve that makes it so important?
answer
Contacting customers
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Paul's plant food is losing its popularity among his customer base. What marketing function would come up with the improved product?
answer
Product/Service Management
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After the popularity of a product dropped, the business needed a new product to promote that would help improve its image. Which marketing function would come up with the new product?
answer
Product/Service managment
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What type of duties do customer-service professionals often perform?
answer
Handling complaints
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What marketing career involves determining why customers do what they do?
answer
Marketing Research
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Kwacky Kwackers needs a new package design for its crackers. What marketing professional would be responsible for creating the new package?
answer
Product Management
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What is at the center of all marketing activities?
answer
Communication
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Booking hotel rooms for vacationers is an example of ___ marketing.
answer
Service
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What marketing career involves catching customers' attention, informing them of products and persuading them to buy?
answer
Advertising
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