question

1) Which of the following statements is true of information systems?

answer

B) Every information system has at least one application.

question

2) Which of the following statements is true about the relationship between business processes and information systems?

answer

A) A business process need not relate to any information system, but an information system relates to at least one business process.

question

3) A ________ is a person who is well versed in an organization's strategy and focuses on ensuring that business processes and information systems meet the organization's competitive strategies.

answer

A) business analyst

question

4) ________ are IS professionals who understand both business and information technology.

answer

B) Systems analysts

question

5) A ________ is a network of activities, repositories, roles, resources, and flows that interact to accomplish a business function.

answer

C) business process

question

6) In a business process, ________ are defined as collections of related tasks that receive inputs and produce outputs.

answer

A) activities

question

7) In a business process, an inventory or a database is an example of a ________.

answer

B) repository

question

8) In a business process, a role refers to ________.

answer

D) a collection of activities

question

9) In a business process, resources are ________.

answer

A) people or computer applications that are assigned to roles

question

10) In business process management (BPM), an as-is model ________.

answer

A) documents the existing business process

question

11) In business process management (BPM), once the as-is model is created, the very next step that a team must take is to ________.

answer

C) look for improvement opportunities

question

12) Which of the following are the steps in the business process management (BPM) cycle?

answer

D) model processes; create components; implement processes; assess results

question

13) Control Objectives for Information and related Technology (COBIT) is often used in the ________ stage of the business process management (BPM) cycle.

answer

C) assessment

question

14) ________ set the stage for the requirements for any information systems and applications that need to be created or adapted.

answer

D) Business process models

question

15) Which of the following can be represented using the Business Process Modeling Notation?

answer

B) as-is models

question

16) ________ is a standard set of terms and graphical notations for documenting business processes.

answer

A) Business Process Modeling Notation

question

17) Which of the following statements is true of the swim-lane layout used for modeling the business processes?

answer

B) It draws attention to the interactions among components of the diagram.

question

18) In a Business Process Modeling Notation (BPMN) diagram, a ________ symbol represents an activity.

answer

B) rectangle

question

19) In a Business Process Modeling Notation (BPMN) diagram, ________ represent decisions and usually contain a question that is answered with yes or no.

answer

A) diamonds

question

20) In a Business Process Modeling Notation (BPMN) diagram, dotted arrows depict the flow of ________ in the process.

answer

B) messages and data

question

21) In a Business Process Modeling Notation (BPMN) diagram, ________ depict the flow or sequence of activities in a process.

answer

C) solid arrows

question

22) In Business Process Modeling Notation (BPMN) diagrams, a square with a plus sign means that ________.

answer

D) an activity is considered to be a subprocess of a process

question

23) The traditional process for developing information systems is ________.

answer

B) the systems development life cycle

question

24) The first phase of the systems development life cycle (SDLC) is ________.

answer

A) defining the system

question

25) The final phase of the systems development life cycle (SDLC) is ________.

answer

C) maintaining the system

question

26) The project plan which results from defining the system is the input to ________, which is the second phase of the SDLC.

answer

C) requirements analysis

question

27) The first step in the system definition phase of the systems development life cycle (SDLC) is to ________.

answer

C) determine the goals and scope

question

28) Once the project's goals and scope have been defined, the next immediate step in the system definition phase of the SDLC is to ________.

answer

B) assess feasibility

question

29) Which of the following are the four dimensions of feasibility?

answer

C) cost, schedule, technical, and organizational feasibility

question

30) Organizational feasibility assesses ________.

answer

D) whether the new system fits within the organization's customs or legal requirements

question

31) If a defined project is determined to be feasible in the SDLC, the next immediate step is to ________.

answer

B) form the project team

question

32) During the requirements definition stage of developing an information system, the project team will consist mostly of ________.

answer

C) business and systems analysts

question

33) In the system definition phase of the SDLC, the first major task for an assembled project team is to ________.

answer

C) plan the project

question

34) Which of the following phases of the SDLC include identifying what is to be produced, how frequently, and how fast it is to be produced?

answer

A) requirements analysis

question

35) The ________ phase of the SDLC involves determining hardware and program specifications, designing the database and procedures, and creating job definitions.

answer

C) component design

question

36) Tasks in the ________ phase of the SDLC include building and testing system components and converting users to the new system.

answer

D) system implementation

question

37) A(n) ________ is a formal description of a system's response to use and misuse scenarios.

answer

C) test plan

question

38) During the system implementation phase of the SDLC, once a system has passed testing, the organization installs the new system. Which of the following terms is used to refer to this activity?

answer

B) system conversion

question

39) In the system implementation phase of the SDLC, with ________ installation, the organization implements the entire new system/business processes on a limited portion of the business.

answer

C) pilot

question

40) In the system implementation phase of the SDLC, with ________ installation, the new system runs alongside the old one until it has been tested and is fully operational.

answer

C) parallel

question

41) In the context of system implementation phase of the SDLC, a ________ installation is the riskiest because the old system is shut down and the new system is introduced.

answer

D) plunge

question

42) In the system implementation phase of the SDLC, with the ________ installation, the organization installs the next piece of the system only after the previous piece works.

answer

A) phased

question

43) Fixing a system so that it works correctly, or adapting it to changes in requirements, occurs during the ________ phase of the SDLC.

answer

B) maintenance

question

44) In systems development, documents, designs, prototypes, data models, database designs, and working data entry screens are examples of ________.

answer

D) deliverables

question

45) Project teams create a ________, which is a hierarchy of the tasks required to complete a project.

answer

B) work breakdown structure

question

46) A ________ shows the tasks, dates, and dependencies for the tasks of a project.

answer

B) Gantt chart

question

47) A ________ is a sequence of activities that determine the earliest date by which a project can be completed.

answer

C) critical path

question

48) A ________ involves balancing three critical factors: requirements, cost, and time.

answer

B) trade-off

question

49) According to Brooks' Law, adding more people to a late project will ________.

answer

C) create diseconomies of scale

question

50) The situation where addition of resources creates inefficiencies is known as ________.

answer

A) diseconomies of scale

question

51) The final work breakdown structure (WBS) plan shows planned tasks, dependencies, durations, and resource assignments. It is denoted as ________ WBS.

answer

B) baseline

question

52) The term ________ refers to a set of management policies, practices, and tools that developers use to maintain control over the SDLC project's resources.

answer

D) configuration control

question

53) The SDLC process follows a linear sequence from requirements to design to implementation. Therefore, the SDLC process is also known as the ________.

answer

A) waterfall method

question

54) Rapid application development, the unified process, extreme programming, and scrum have led to ________.

answer

C) agile development

question

55) Which of the following is true of paired programming?

answer

D) two team members share the same computer to write a computer program together

question

56) According to the scrum process, once the tasks are known for a given set of requirements, the next step is to assign each task a difficulty score, called ________.

answer

B) points

question

57) The total number of points of work a team can accomplish in each scrum period is called ________.

answer

C) velocity

question

1) Developing, operating, and maintaining an organization's computing infrastructure is a major function of the ________ department.

answer

B) information systems

question

2) Which of the following statements is true of an IS department?

answer

C) The operations group monitors user experience and responds to user problems.

question

3) If an organization runs an information system that provides little support to accounting, it's chief information officer will most likely report to the ________.

answer

B) chief executive officer

question

4) Which of the following is a responsibility of a CIO?

answer

A) reporting to the chief executive officer

question

5) Which of the following is a function of the technology office in an organization's IS department?

answer

C) investigating new information systems

question

6) In an IS department, the ________ group manages computing infrastructure, including individual computers, in-house server farms, networks, and communications media.

answer

A) operations

question

7) Which of the following statements is true of the operations group in an organization's IS department?

answer

B) It monitors the user experience and responds to their problems.

question

8) Which of the following statements is true about the "maintenance" of information systems?

answer

C) It involves adapting existing systems to support new features.

question

9) In the IS department, the ________ group manages the process of creating new information systems as well as maintaining existing information systems.

answer

C) development

question

10) If an organization does not develop programs in-house, then the development group of the IS department will be staffed primarily by ________ who work with users, operations, and vendors to acquire and install licensed software and to set up the system components around that software.

answer

C) business and systems analysts

question

11) The purpose of the ________ group is to protect data and information assets by establishing data standards and data management practices and policies.

answer

A) data administration

question

12) A ________ works with users to determine system requirements, designs and develops job descriptions and procedures, and helps determine test plans.

answer

A) system analyst

question

13) A ________ prepares program documentation, help-text, procedures, job descriptions, and training materials.

answer

D) technical writer

question

14) The responsibilities of a computer technician include ________.

answer

A) installing software and repairing networks

question

15) The responsibilities of a ________ include advising the chief information officer, executive group, and project managers on emerging technologies.

answer

D) chief technology officer

question

16) Which of the following statements is true about data administration?

answer

B) It establishes standards to protect information assets.

question

17) Which of the following is a limitation of aligning information systems with organizational strategy?

answer

A) Adapting the IS to new versions of business processes is complex and time-consuming.

question

18) The ________ is the representative for IS and IT issues within the executive staff who provides the IS perspective during discussions of problem solutions, proposals, and new initiatives.

answer

C) chief information officer

question

19) A(n) ________ is a group of senior managers from the major business functions that works with the CIO to set IS priorities and decide among major IS projects and alternatives.

answer

A) steering committee

question

20) Which of the following is a function of the steering committee for an IS department?

answer

D) setting IS priorities

question

21) Which of the following statements is true about the steering committee of an IS department?

answer

D) The steering committee's meetings are conducted by the IS department.

question

22) Which of the following statements is true about IS planning functions?

answer

D) The CEO and other executive staff decide the membership of the steering committee.

question

23) ________ is the process of hiring another organization to perform a service.

answer

B) Outsourcing

question

24) One of the reasons outsourcing is undertaken is to ________.

answer

C) cap an organization's financial exposure

question

25) Which of the following statements is true about outsourcing?

answer

B) It saves both direct and indirect management time.

question

26) An outsource vendor changes its strategic direction. Under which of the following outsourcing risks can this be associated?

answer

D) loss of control

question

27) Which of the following statements is a characteristic of outsourcing?

answer

C) To achieve quality, it is easier to hire another vendor than it is to rehire internal staff.

question

28) ________ is a form of outsourcing.

answer

C) Acquiring licensed software

question

29) Which of the following is a form of outsourcing hardware infrastructure exclusively?

answer

B) IaaS cloud hosting

question

30) Which of the following is an outsourcing alternative in which hardware and both operating system and application software are leased?

answer

C) Software as a Service (SaaS)

question

31) Which of the following is an example of outsourcing an entire business function?

answer

C) outsourcing the function of arranging employee travel

question

32) In 2005, Marrion International chose a human resources consulting agency to handle its human resource needs for the next 7 years. This is an example of ________ outsourcing.

answer

C) business function

question

33) When a company outsources a system, control over prioritizing fixes for software failures and problems belongs to the ________.

answer

B) quality vendor

question

34) Which of the following is a risk of outsourcing IS/IT functions?

answer

C) It involves the potential loss of intellectual capital.

question

35) Every IS user has a right to a secure computing environment. This means that ________.

answer

A) the organization should protect his/her computer and its files

question

36) Which of the following is a right of users of information systems?

answer

C) receiving effective training

question

37) Which of the following is generally a responsibility of users of information systems?

answer

D) following security and backup procedures

question

38) Which of the following statements is true about users of information systems?

answer

C) They should learn standard techniques and procedures for the applications they use.

question

39) Users should not bother IS personnel for trivial issues, instead they should fulfill their responsibilities by ________.

answer

A) learning basic computer skills

question

40) Which of the following statements is true about the changes and developments foreseen by the year 2024?

answer

B) Most organizations will move their internal hardware infrastructure into the cloud.

question

1) A ________ is a person or an organization that seeks to obtain or alter data or other IS assets illegally, without the owner's permission and often without the owner's knowledge.

answer

C) threat

question

2) Which of the following is considered a threat caused by human error?

answer

A) an employee inadvertently installs an old database on top of the current one

question

3) Which of the following is considered a computer crime?

answer

D) hacking of information systems

question

4) ________ occurs when someone deceives by pretending to be someone else.

answer

D) Pretexting

question

5) When referring to security threats, pretexting, sniffing, spoofing, and phishing are all examples of ________.

answer

A) unauthorized data disclosure

question

6) A ________ pretends to be a legitimate company and sends an email requesting confidential data, such as account numbers, Social Security numbers, account passwords, and so forth.

answer

B) phisher

question

7) Email spoofing is a synonym for ________.

answer

B) phishing

question

8) ________ is a technique for intercepting computer communications, either through a physical connection to a network or without a physical connection in the case of wireless networks.

answer

C) Sniffing

question

9) ________ take computers with wireless connections through an area and search for unprotected wireless networks and then monitor and intercept wireless traffic at will.

answer

C) Drive-by sniffers

question

10) Which of the following is an example of a sniffing technique?

answer

D) adware

question

11) ________ occurs when a person breaks into a network to steal data such as customer lists, product inventory data, employee data, and other proprietary and confidential data.

answer

C) Hacking

question

12) Which of the following is most likely to be a result of hacking?

answer

C) an unauthorized transaction from a user's credit card

question

13) ________ occurs through human error when employees do not follow proper procedures or when procedures have not been well designed.

answer

B) Incorrect data modification

question

14) ________ is the type of security loss that involves computer criminals invading a computer system and replacing legitimate programs with their own unauthorized ones that shut down legitimate applications and substitute their own processing to spy, steal, and manipulate data.

answer

D) Usurpation

question

15) Which of the following usually happens in a malicious denial-of-service attack?

answer

B) a hacker floods a Web server with millions of bogus service requests

question

16) ________ present the largest risk for an organization's infrastructure loss.

answer

B) Natural disasters

question

17) Which of the following statements is true about losses due to computer security threats?

answer

B) Some organizations don't report all their computer crime losses, and some won't report such losses at all.

question

18) A(n) ________ is a computer program that senses when another computer is attempting to scan the disk or otherwise access a computer.

answer

A) intrusion detection system

question

19) Nonword passwords are vulnerable to a ________ attack, in which the password cracker tries every possible combination of characters.

answer

C) brute force

question

20) ________ are small files that the browser stores on the user's computer when he/she visits Web sites and enables him/her to access Web sites without having to sign in every time.

answer

A) Cookies

question

21) Removing and disabling ________, which may contain sensitive security data, presents an excellent example of the trade-off between improved security and cost.

answer

C) cookies

question

22) Which of the following is a critical security function that the senior management should address in an organization?

answer

C) establishing the security policy

question

23) In information security, which of the following is true of managing risk?

answer

B) Organizations should implement safeguards that balance the trade-off between risk and cost.

question

24) Which of the following was passed to give individuals the right to access their own health data created by doctors and other healthcare providers?

answer

C) the HIPAA of 1996

question

25) Which of the following is classified as a technical safeguard?

answer

B) firewalls

question

26) A(n) ________ has a microchip in it to hold data.

answer

B) smart card

question

27) Users of smart cards are required to enter a ________ to be authenticated.

answer

C) personal identification number

question

28) Which of the following is used for biometric authentication?

answer

B) facial features

question

29) Which of the following statements is true of biometric identification?

answer

D) It often faces resistance from users for its invasive nature.

question

30) A ________ is a number used to encrypt data.

answer

A) key

question

31) In asymmetric encryption, each site has a ________ for encoding messages.

answer

C) public key

question

32) With ________, the sender and receiver transmit a message using different keys.

answer

A) asymmetric encryption

question

33) Secure Socket Layer is also known as ________.

answer

B) transport layer security

question

34) Which of the following statements is true of the Secure Socket Layer (SSL)?

answer

B) It is used to send sensitive data such as credit card numbers.

question

35) Mark is transferring funds online through the Web site of a reputed bank. Which of the following will be displayed in the address bar of his browser that will let him know that the bank is using the SSL protocol?

answer

C) https

question

36) A ________ examines each part of a message and determines whether to let that part pass.

answer

A) packet-filtering firewall

question

37) Packet-filtering firewalls ________.

answer

A) can filter both inbound and outbound traffic

question

38) ________ is the term used to denote viruses, worms, and Trojan horses.

answer

A) Malware

question

39) A virus is a computer program that replicates itself. The program code that causes unwanted activity is called the ________.

answer

A) payload

question

40) ________ are viruses that masquerade as useful programs or files.

answer

C) Trojan horses

question

41) A ________ is a type of virus that propagates using the Internet or other computer networks.

answer

A) worm

question

42) ________ is similar to spyware but it watches user activity and produces pop-ups.

answer

B) Adware

question

43) Which of the following is likely to be accepted by a poorly designed application, leading to improper disclosure of data?

answer

D) SQL injection

question

44) ________ refers to an organization-wide function that is in charge of developing data policies and enforcing data standards.

answer

A) Data administration

question

45) ________ is a function pertaining to a particular database that develops procedures and practices to control and protect the database.

answer

B) Database administration

question

46) Which of the following statements is true of data administration?

answer

D) It is involved in establishing data safeguards.

question

47) Key escrow is a(n) ________.

answer

B) safety procedure that allows a trusted party to have a copy of the encryption key

question

48) ________ protect databases and other organizational data.

answer

C) Data safeguards

question

49) The computers that run the DBMS and all devices that store database data should reside in locked, controlled-access facilities. This is done to ________.

answer

D) provide physical security

question

50) Which of the following statements is true with regard to human safeguards?

answer

C) Documenting position sensitivity enables security personnel to prioritize their activities based on possible risk.

question

51) ________ involve the people and procedure components of information systems.

answer

C) Human safeguards

question

52) Which of the following statements is true about human safeguards for employees?

answer

B) User accounts should be defined to give users the least possible privilege necessary to perform their jobs.

question

53) When an employee is terminated, IS administrators should receive advance notice so that they can ________.

answer

D) remove the user account and password

question

54) ________ a Web site means to take extraordinary measures to reduce a system's vulnerability, using special versions of the operating system.

answer

B) Hardening

question

55) The process of hardening a Web site is a ________ safeguard.

answer

C) technical

question

56) ________ are the primary means of authentication and are important not just for access to a user's computer, but also for authentication to other networks and servers to which the user may have access.

answer

C) Passwords

question

57) Which of the following systems procedures is specifically the responsibility of operations personnel?

answer

C) creating back up of system databases

question

58) ________ involves accomplishing job tasks during failure.

answer

D) Recovery

question

59) Firewalls produce ________ which include lists of all dropped packets, infiltration attempts, and unauthorized access attempts from within the firewall.

answer

C) activity logs

question

60) ________ are false targets for computer criminals to attack.

answer

Honeypots

question

1. Which of the following principles of competitive advantage is associated with product implementations?

answer

B) differentiating service offerings

question

1. According to Hackman's three criteria for team success, which of the following IS requirements will be categorized under the meaningful and satisfying experience criterion?

answer

B) rewarding accomplishment

question

1. Which of the following statements is true of business process designs?

answer

A) Most process designs require people to work in new ways.

question

1. Which of the following is considered information rather than mere data?

answer

B) the return on investment of an advertising campaign

question

1. Identify the activity in the value chain that involves receiving and handling of raw materials and other inputs to the product.

answer

A) inbound logistics

question

1. ________ decisions are decisions that support day-to-day activities.

answer

A) Operational

question

1. Which of the following is a component of an information system, but not of information technology?

answer

C) people

question

1. ________ refers to making a reasoned analysis of an opportunity, envisioning potential solutions, evaluating those possibilities, and developing the most promising ones, consistent with the resources one has.

answer

D) Experimentation

question

1. ________ is the activity of two or more people working together to achieve a common goal, result, or work product.

answer

C) Collaboration

question

1. According to Porter's five forces model, a group of grain farmers in a surplus year will have reduced ________.

answer

A) bargaining power

question

1. Which of the following is a critical characteristic of good information?

answer

B) accuracy

question

1. The ________ component of the five-component framework of an information system includes individuals who maintain the data and support the networks of computers.

answer

B) people

question

1. One of the procedures of a collaboration project is documenting and reporting progress. This is performed in the ________ phase of the project.

answer

C) doing

question

1. Lynn, the manager of a transportation company, is goes through the week's delivery schedule. She calls her team and assigns territories for each executive. She contacts the fleet supervisor to arrange trucks for transportation. Which activity of the value chain is Lynn executing?

answer

D) outbound logistics

question

1. The directors of a company meet to decide if they should start a new product line or not. This is an example of a(n) ________ decision.

answer

B) strategic

question

1. ________ is the ability to model the components of a system, to connect the inputs and outputs among those components into a sensible whole that reflects the structure and dynamics of the phenomenon observed.

answer

B) Systems thinking

question

1. A project manager defines the tasks that her team members have to perform and determines the schedule for carrying out each of the tasks. This project is in the ________ phase of project management.

answer

A) planning

question

1. Abstract reasoning is the ability to ________.

answer

B) make and manipulate models

question

1. Which of the following statements is true of managing tasks?

answer

B) No benefit will come from the task list unless every task has a date by which it is to be completed.

question

1. ________ decisions are those that support broad-scope, organizational issues.

answer

B) Strategic

question

1. Who among the following are most likely to use asynchronous communication?

answer

A) members of a team who work in different time zones

question

1. The difference between the total value added and the total costs incurred is called the ________ of the value chain.

answer

B) total margin

question

1. Streamtech, a manufacturer of automobiles, recently received a patent for an unmanned search boat. By doing this, Streamtech has ________.

answer

B) inbound logistics

question

1. A(n) ________ is a network of activities that generate value by transforming inputs into outputs.

answer

A) business process

question

1. Jeff is the IT manager of his organization. He needs to use his coworker's account to access some information. In keeping with password etiquette, how should he go about getting his coworker's password?

answer

A) He should request the coworker to type in the password on the system without Jeff looking at it.

question

Identify the open source DBMS product among the following.

answer

A) MySQL

question

The rows in a database are called ________.

answer

A) records

question

Which of the following features distinguishes a LAN from a WAN?

answer

A) LAN connects computers in a single location.

question

A computer ________ is a collection of computers that communicate with one another over transmission lines or wirelessly.

answer

C) network

question

The connection between a VPN client and a VPN server is called a(n) ________.

answer

C) tunnel

question

________ in an E-R diagram refer to the least number of entities required in a relationship.

answer

D) Minimum cardinalities

question

Which of the following terms refers to a collection of servers?

answer

B) server farm

question

A primary key used in a database is a ________.

answer

B) column or group of columns that identifies a unique row in a table

question

Compared to in-house hosting, cloud-based hosting ________.

answer

B) minimizes the risk of investing in technology that will soon become obsolete

question

Which of the following is an international standard language for processing a database?

answer

C) SQL

question

Which of the following characteristics is a disadvantage of cloud-based hosting?

answer

A) It involves high dependency on vendor.

question

Which of the following is a computer architecture and instruction set that is designed for portable devices such as phones and tablets?

answer

C) ARM

question

________ is used to install and update software, back up and restore mobile devices, wipe employer software and data from devices, report usage, and provide other mobile device management data.

answer

A) MDM software

question

Which of the following is a function of an ISP?

answer

B) It serves as a gateway to the Internet.

question

________ is the process of converting a poorly-structured table into two or more well-structured tables.

answer

B) Normalization

question

Which of the following is an example of an application program?

answer

A) Microsoft Word

question

Which of the following is an example of storage hardware in computers?

answer

B) magnetic disk

question

A ________ is a collection of forms, reports, queries, and programs that serves as an intermediary between users and database data.

answer

A) database application

question

A ________ is a set of rules that programs on two communicating devices follow.

answer

D) protocol

question

________ is the term used to describe data collections that are characterized by huge volume, rapid velocity, and great variety.

answer

A) BigData

question

A(n) ________ is a request for data from a database.

answer

C) query

question

Which of the following memory devices is volatile in nature?

answer

B) cache

question

In a data model, a(n) ________ is something that a user wants to track.

answer

C) entity

question

The ________ is sometimes called "the brain" of the computer.

answer

D) central processing unit

question

A(n) ________ is a number that identifies a particular device.

answer

B) IP address

question

Which of the following principles of competitive advantage is associated with product implementations?

answer

B) differentiating service offerings

question

According to Hackman's three criteria for team success, which of the following IS requirements will be categorized under the meaningful and satisfying experience criterion?

answer

B) rewarding accomplishment

question

Which of the following statements is true of business process designs?

answer

A) Most process designs require people to work in new ways.

question

Which of the following is considered information rather than mere data?

answer

B) the return on investment of an advertising campaign

question

Identify the activity in the value chain that involves receiving and handling of raw materials and other inputs to the product.

answer

A) inbound logistics

question

________ decisions are decisions that support day-to-day activities.

answer

A) Operational

question

Which of the following is a component of an information system, but not of information technology?

answer

C) people

question

________ refers to making a reasoned analysis of an opportunity, envisioning potential solutions, evaluating those possibilities, and developing the most promising ones, consistent with the resources one has.

answer

D) Experimentation

question

________ is the activity of two or more people working together to achieve a common goal, result, or work product.

answer

C) Collaboration

question

According to Porter's five forces model, a group of grain farmers in a surplus year will have reduced ________.

answer

A) bargaining power

question

Which of the following is a critical characteristic of good information?

answer

B) accuracy

question

The ________ component of the five-component framework of an information system includes individuals who maintain the data and support the networks of computers.

answer

B) people

question

One of the procedures of a collaboration project is documenting and reporting progress. This is performed in the ________ phase of the project.

answer

C) doing

question

Lynn, the manager of a transportation company, is goes through the week's delivery schedule. She calls her team and assigns territories for each executive. She contacts the fleet supervisor to arrange trucks for transportation. Which activity of the value chain is Lynn executing?

answer

D) outbound logistics

question

The directors of a company meet to decide if they should start a new product line or not. This is an example of a(n) ________ decision.

answer

B) strategic

question

________ is the ability to model the components of a system, to connect the inputs and outputs among those components into a sensible whole that reflects the structure and dynamics of the phenomenon observed.

answer

B) Systems thinking

question

A project manager defines the tasks that her team members have to perform and determines the schedule for carrying out each of the tasks. This project is in the ________ phase of project management.

answer

A) planning

question

Abstract reasoning is the ability to ________.

answer

B) make and manipulate models

question

Which of the following statements is true of managing tasks?

answer

B) No benefit will come from the task list unless every task has a date by which it is to be completed.

question

________ decisions are those that support broad-scope, organizational issues.

answer

B) Strategic

question

Who among the following are most likely to use asynchronous communication?

answer

A) members of a team who work in different time zones

question

The difference between the total value added and the total costs incurred is called the ________ of the value chain.

answer

B) total margin

question

Streamtech, a manufacturer of automobiles, recently received a patent for an unmanned search boat. By doing this, Streamtech has ________.

answer

A) created an entry barrier

question

A(n) ________ is a network of activities that generate value by transforming inputs into outputs.

answer

A) business process

question

Jeff is the IT manager of his organization. He needs to use his coworker's account to access some information. In keeping with password etiquette, how should he go about getting his coworker's password?

answer

A) He should request the coworker to type in the password on the system without Jeff looking at it.

Using MIS Final Study – Flashcards

Unlock all answers in this set

Haven't found what you were looking for?

Search for samples, answers to your questions and flashcards