Understanding Human Communication Ch. 5 – Flashcards
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Nonverbal Communication
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messages expressed through non linguistic means.
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four key characteristics of nonverbal communication
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1. It always exist - specially face to face 2. You cannot avoid communicating none verbally 3. It is more ambiguous than verbal communication; it is vague 4. It is primarily relational; can be interpreted in many ways
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How do culture and gender influence nonverbal communication?
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Culture and gender shape the way we decode and encode nonverbal communication. 1. Gestures, distances and eye contact vary in different cultures. 2. Biology, social factors, status and culture all impact nonverbal gender differences.
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Functions of Nonverbal Communication
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1. Repeats what is said verbally. 2. Substitutes for words using deliberate nonverbal behaviors called emblems. 3. Complements what is said verbally, usually using illustrators. 4. Accents spoken words. 5. Regulates behaviors and conversations. 6. Contradicts the verbal message, gives the opposite message of verbal communication. 7. May be used to deceive others
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Types of Nonverbal Communication
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1. Kinesics 2. face & eyes 3. paralanguage 4. physical attractiveness 5. clothing 6. touch 7. proxemics 8. chronemics 9. territory 10. environment
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affect blends
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the combination of two or more expressions showing different emotions
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chronemics
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the study of how human beings use and structure time
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clothing
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clothing is most important in early stages of relationships, signaling status and influencing interactions
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disfluencies
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are an interruption in the smooth flow of speech, as by a pause or the repetition of a word or syllable
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emblems
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deliberate nonverbal behaviors that have precise meanings known to everyone within a cultural group
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enviroment
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the physical environment people create can both reflect and shape interaction
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face and eyes
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our face and eyes communicate emotional and relational messages, sometimes with affected blends
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illustrators
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nonverbal behaviors that accompany and support spoken words
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kinesics
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the study of body movement, gesture and posture
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manipulators
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movements in which one part of the body manipulates another body part
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monochronic
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cultures emphasizing punctuality, schedules and completing one task at the time
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paralanguage
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nonverbal vocal messages that determine speaker's attitudes
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personal space
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the invisible bubble we carry around as an extension of our physical being
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polychronic
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cultures with flexible schedules in which multiple tasks are pursued at the same time
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proxemics
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the study of the way people and animals use space
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territory
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is fixed space; power and status are often communicated by claiming and using territory
