The 5 Key Elements That Will Help You Sell Franchises Essay Example
In
, author and franchise consultant Mark Siebert delivers insights and practical advice on how to employ one of the greatest growth strategies ever - franchising. Siebert shares decades of experience and offers tips on crafting a marketing message that scores big with prospects. To sell franchises, it is crucial to understand the nature of your specific franchise buyer.
Prior to commencing marketing campaigns, it is imperative for franchisors to avoid utilizing a generic message like "Be in business for yourself, but not by yourself" that may not appeal to their target audience. Understanding the product being offered, the ideal customer, and the reasoning behind their desire to purchase it is essential. Five critical factors must be considered including:
1. The various types of sales within franchising.
The savvy franchisor knows that approaching a potential franchisee successfully
...requires making four separate sales. The prospective franchisee will ask themselves whether they want to go into business for themselves, specifically in the ‘widget’ industry, and if they should start their own business or buy a widget franchise. Ultimately, it comes down to whether they should purchase your widget franchise. To become a prospect in the franchise sales pipeline, recognizing that the candidate has already answered affirmatively to the first question is important. However, not everyone is suited for business ownership; thus ensuring that candidates understand both the positives and negatives of owning a business is crucial. Failure to do so could harm the reputation of the franchise in the long run by awarding franchises to unsuitable candidates. For answering question two, creating a unique selling proposition for their widget industry is necessary.
When competing in the widget market, the franchisor's rivals will
have similar presentations. One key inquiry is how to promote franchising as a distinct concept apart from widget advantages. Some potential franchisees lack comprehension of the franchise dynamic. It is crucial to debunk the idea of total independence upfront. Nonetheless, this matter poses a quandary for franchise advertisers who wish to highlight an unbeatable prospect in a thriving market.
On the other hand, it is important to convey to the prospect that without the franchisor's help, failure or limited success is inevitable. Additionally, the crucial fourth question is how to distinguish the franchise offering from its direct competitors. This requires a new franchisor to be creative in developing the concept, franchise structure, and ultimately, in communicating its unique selling proposition (USP) to potential franchisees.
2. Addressing Multiple "Buyers"
The complexity of the marketing message for franchise sales lies in the fact that it will not only be heard by the prospect, but also by various other individuals who will influence the purchasing decision. These influencers include:
- The prospect's attorney who will review the franchise legal documents.
- The lender, or lenders, who will provide financing.
- The prospect's personal accountant, especially for larger investments.
- Trusted advisors and acquaintances, including skeptical individuals such as Uncle Charley.
- The prospect's spouse and close family members.
- Google and other search engines that determine who reads online messages.
- State regulators in eight states who decide if marketing materials
can be utilized.
It is important to address all of these additional "buyers" in your website, videos, and collateral materials because they can be unsupportive. The marketing materials will send more than one message in addition to targeting the prospective franchisee.
3. The multiple messages conveyed by marketing materials
The franchise marketing materials must communicate effectively not only with the prospective franchisee but also with their influencers.
When promoting your franchise, it is crucial to convey both the content and emotional impact of your offering. Purchasing a franchise has strong emotional ties to an individual's financial security and self-image. If you fail to communicate this alongside the content, it could decrease your chances of success. Additionally, keep in mind that potential buyers often form their first impression from your website and marketing materials.
4.
Starting off on the right foot is vital because recovering from a negative first impression can be difficult. If you provide low-quality materials such as brochures or folders with inserts, it may suggest that franchising is not a serious endeavor for you. Even the paper type you use can convey a similar message. To guarantee success, it's crucial to approach everything correctly.
Franchisors must understand that potential franchisees may have different motivations than themselves. Although financial gain is commonly believed to be the primary incentive, independence, flexibility, and control over one's future are also crucial factors. To attract prospects successfully, comprehending their personality and driving forces is essential.
Discuss with your existing franchisees their motivations while being cautious of the fallacy of composition. If your previous communication centered on independence, expect similar feedback. Consider surveying franchisees in similar systems to comprehend wider motives in your
category. Size is a crucial factor as certain potential franchisees would only consider established brands.
Some franchise seekers prefer starting at the bottom and may be put off by a well-known brand. It's important to consider your messaging. If you're part of a smaller chain, potential investors may be seeking a startup-like atmosphere or not care about company size. Don't try to present yourself as something you're not - if you offer an opportunity for a fresh start, showcase it instead of concealing it.
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