We've found 10 External Failure Costs tests

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Henry Lowe
218 terms
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Anthony Richie
120 terms
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Matthew Carle
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Ann Ricker
103 terms
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Christine Brunetti
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Tiffany Hanchett
115 terms
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Claire Forth
86 terms
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Maxim Beck
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Sienna Rogers
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Bell Shaped Curve Business Management External Failure Costs Project Management: Leadership And Managing The Project Team Project Scope Statement Software Engineering
P.M. Ch.8: Project Quality Management – Flashcards 54 terms
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Kolby Cobb
54 terms
3. External failure costs arise when a defect is discovered after the customer has received the product or service.
External failure costs – cost of quality
costs that occur after delivery of defective parts or services Ex: rework, returned goods, liabilities, lost goodwill, costs to society *very hard to quantify*
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