question

Listening to provide emotional support is called empathetic listening

answer

True

question

The study of nonverbal communication includes symbols that are not words as well as nonword sounds that convey meaning

answer

False

question

vocal cues have no persuasive effect; nor do they convey information about the speakers character

answer

False

question

People of different cultures tend to perceive things in the same way

answer

False

question

A speech of self-introduction initially requires interpersonal communication

answer

True

question

How you perceive yourself plays a central role in communication

answer

True

question

Communication begins with

answer

The Self

question

Noticing the women in the room more than the men in the room is an example of selective retention

answer

True

question

In reference to chronemics, relaxed people might______, whereas task-oriented people might______.

answer

arrive & leave late; arrive & leave on time

question

Prejudices interfere with our accurate perception of others

answer

True

question

Dating is a term in general semantics that means communication is improved if you always specify how your observation was made

answer

True

question

Concentrating on details is an excellent way to become a better listener

answer

False

question

It is impossible to listen too hard

answer

False

question

An increased quantity of communication promotes more harmony and understanding

answer

False

question

Saying "uh-huh" to indicate you understand is classified as a

answer

Nonverbal Code

question

According to Hall's categories, standing four to twelve feet away from another is called public distance

answer

False

question

You can improve your own speeches by listening carefully to the speeches of other people

answer

True

question

Which of the following is the least public form of communication

answer

intrapersonal

question

Communication changes in different contexts

answer

True

question

When you listen to the speech of a political candidate for the purpose of accepting or rejecting the speakers message, you are engaged in critical listening

answer

True

question

We use similarity to engage in the organization of stimuli

answer

True

question

Which term refers to communication between two people?

answer

Dyadic Communication

question

In nonverbal communication we use the same cue to communicate a number of different meanings

answer

False

question

Appreciative listening is closely tied to critical thinking

answer

False

question

When you listen to a speech, it is usually a good idea to try to remember everything the speaker says.

answer

False

question

Kinesics is the study of posture, movement, gestures, and facial expressions

answer

True

question

People need effective listening skills in almost all occupations

answer

True

question

Appropriate distance is culturally determined

answer

True

question

Which of the following does not relate to the term process?

answer

Static

question

When you do not listen well because of daydreaming, its because of

answer

Noise

question

Listening to evaluate a message for purposes of accepting or rejecting it is known as critical listening

answer

True

question

Our use of time can be an indication of personality, status, or culture

answer

True

question

When a person leans forward and has a positive facial expression, he or she is exhibiting the concept of

answer

Responsiveness

question

Even when we are listening carefully, we usually grasp only about_______percent of what we hear

answer

20

question

The word communication comes from the Latin "communicare" which means

answer

to make common

question

Technical language that has been developed by a professional group is known as

answer

Jargon

question

Communication by touch is called

answer

tactile communication

question

The term dyadic communication refers to the context in which people in a group communicate with each other

answer

False

question

Although people speak at a rate of 120 to 150 words a minute, the brain can process words at a rate of

answer

400 to 800 words a minute

question

Hearing and listening are identical

answer

False

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