SPC 205 Chapter 3 – Flashcards

According to research cited in the text, employees who multitask during businesses meetings may be

In most speeches, listeners can process information at about _____words per minute, whereas most speakers talk at 250 to 150 words a minute.

Reading background material on a speaker's topic is something the listener should do

Which of these comments would be helpful for an elevator to make to a speaker?

In what country do listeners sometimes close their eyes to show respect for the speaker's ideas?

Taking notes on a laptop computer during a speech is discouraged unless

Two days after listening to a 10 minute oral presentation, the average person comprehends and retains ____% of the information

Two groups of students at Cornell University listened to the same lecture, with one group allowed to use laptops to browse the internet and the other group required to keep laptops closed. When tested, the group with internet access remembered

Ned is trying hard to pull up his grades in a class. When the instructor lectures, he furiously writes down virtually everything that is said. Which listening mistake is Ned making?

Taking notes while engaged in a one on one discussion with your supervisor

The text quotes Keith Davis as saying, "Hearing is with the ears; listening is with the ____"