question

Why do volunteers volunteer?

answer

1. They were asked 2. They are affiliated with an organization 3. Personal connection to the mission 4. Enjoy the type of work performed 5. Learn new skills 6. To meet new people

question

4 arts for sustained involvement:

answer

1. Active listening 2. Mentoring 3. Public dialogue 4. Evaluation and reflection

question

(Volume 4) 3 principles that made strategic bombing successful

answer

1. Principle of mass 2. Principle of objective 3. Principle of economy of force

question

Asch Paradigm

answer

Conformity in groups

question

I.M.

answer

Inspirational Motivation

question

Define BANTA

answer

The plan to follow if negotiation would fail

question

The process of discussing and debating ethical questions causes people to rethink and refine their initial and immature positions, thereby propelling them up Kohlberg's stages

answer

Kohlberg's Principles for Character Development

question

L.F.

answer

Laissez-Faire

question

C.R.

answer

Contingent Reward

question

I.S.

answer

Intellectual Stimulation

question

List the 6 stages in Kohlberg's Theory

answer

1. Obedience and Punishment 2. Individualism 3. Interpersonal relations 4. The social order 5. Social contract 6. Universal principles

question

The act of taking one's own unacknowledged thoughts or feelings and falsely attributing them to someone else

answer

Projection

question

The practice of intensely studying an issue, trying to see it clearly, and not becoming distracted by other issues

answer

Focused thinking

question

Name the fallacy: "Apples and oranges"

answer

Weak analogy

question

Demonstrates a high concern for results with a low concern for people

answer

9, 1 Style: Controlling

question

The process whereby a living thing learns to connect a stimulus to reflex

answer

Classical conditioning

question

Occurs when someone redirects feelings about something onto something less threatening

answer

Displacement

question

Analysis, logic, science, and math are attributed to:

answer

Left brain thinking

question

A regularly interacting or interdependent group of items forming a unified whole

answer

A system

question

When each person within an organization establishes a personal vision, suddenly the organization nears a ____

answer

Shared vision

question

Emotions, intuition, art, and creativity are attributed to:

answer

Right brain thinking

question

Define the 80/20 Rule

answer

Leaders should spend 80% of their time on the top 20% of the issues they face

question

4 stages of a team's lifecycle

answer

Forming, Storming, Norming, and Performing

question

Demonstrates a low concern for results and a high concern for people

answer

1, 9 Style: Accommodating

question

Found in the middle of the grid figure with medium levels of concern for both people and results

answer

5, 5 Style: Status Quo

question

Demonstrates low concern for people and results

answer

1, 1 Style: Indifferent

question

Name the fallacy: "we've always done it this way"

answer

Appeal to tradition

question

Name the fallacy: "a thought/information not relevant to the issue at hand"

answer

Red herring

question

When a person fails to acknowledge facts that would be apparent to others

answer

Denial

question

Entails removing oneself from events, people, things, etc., that bring to mind painful thoughts and feelings

answer

Withdrawl

question

First step to creating a learning organization

answer

Recognize that organizations are a large system that encompasses many small systems

question

Legitimate power, reward power, and coercive power

answer

Position power

question

Men and women have the capability to think

answer

True reason

question

The principle that those affected by a business or organization should be allowed to know about its operations and practices

answer

Transperency

question

Acknowledges the limits of nature and tries to take a long-term systems view as to how it impacts the environment

answer

Sustainability (green business)

question

The belief that despite cultures disagreeing about ethics across history, some moral principles have universal validity

answer

Moral Objectivism

question

Involves the careful management of what is not yours

answer

Stewardship

question

The abuse of entrusted power for private gain

answer

Corruption

question

The habitual disposition toward the good for good's own sake

answer

Virtue

question

Any program designed to shape directly and systematically the behavior of young people

answer

Character education

question

The war-fighter's essential duties

answer

Code of conduct

question

Leaders who are concerned with the development and performance of individuals who do not directly report to them

answer

Leadership from a distance

question

Define: "code of rules and ethics for working together in groups"

answer

Parliamentary procedure

question

Basic fairness requires that a good number of members be present for the committees work to be legit

answer

The Quorum

question

Executive-level leader who tasks the project manager with running the project, and/or approves that individual's request to launch the new initiative

answer

The Project Sponsor

question

Name: "Discussions among ten individuals are difficult enough; discussions among one hundred people are virtually impossible on practical grounds"

answer

Manageable group size

question

6 tools leaders can use to ensure productive committee meetings

answer

1. Goal statements 2. Objective-driven agendas 3. Read-ahead 4. Oral presentation 5. Agenda sequencing and breakouts 6. Closings and minutes

question

Course critiques, customer surveys, help desk logs, scores on final exam, and similar tools provide managers with feedback they can use to improve the project

answer

Feedback Instruments

question

4 functions of management

answer

1. Planning 2. Organizing 3. Leading 4. Controlling

question

A group that seeks to further a certain career field, helps members succeed in that profession, and uphold the public trust

answer

Professional Association

question

When leaders simply model the right behavior

answer

Leadership by example

question

____ allows people to discuss behaviors in a "disconnected" way that reduces defensiveness and judgement

answer

The grid theory

question

List of topics to somehow be covered during a meeting

answer

Topical agenda

question

Specifies what the committee will accomplish

answer

Objective-driven agenda

question

Deeply held internal images of how the world works, images that limit us to familiar was of thinking and acting

answer

Mental models

question

____ is a learning process that provides an opportunity for positive growth

answer

Constructive discipline

question

Brief verbal cues indicating your progress through an outline

answer

Signpost

question

Warriors defend ____

answer

Something valuable- their personal honor; warrior spirit

question

4 most common forms of a speech

answer

Manuscript, memory, impromptu, and extemporaneous

question

Right and wrong is a matter of roles, laws, and other externals

answer

The social order

question

5 types of conflict

answer

Parallel, displaced, mis-attributed, latent, and false

question

To restrict within certain limits

answer

Circumscribe

question

L.E.A.D. Model

answer

Lead with a clear purpose Empower to participate Aim for consensus Direct the team

question

3 core learning capabilities of teams

answer

Aspiration, reflective conversation, and understanding complexity

question

5 components of the Path-Goal model

answer

Directive leadership, supportive leadership, participative leadership, achievement-oriented leadership, and task/subordinate (or follower) characteristics

question

The process through which leaders try to solve performance problems and develop their people

answer

Coaching

question

Intersection between corporations and the public's trust

answer

Corporate social responsibility (CSR)

question

U.S. Air Force doctrine states that leaders are ____

answer

Made through experience, education, and training

question

Relating to the principle that all people are equal and deserve equal rights and opportunities

answer

Egalitarian

question

6 characteristics of an indirect leader

answer

1. Communication is more difficult 2. Less personal knowledge of subordinate/superior 3. Numbers of followers per leader increase 4. Indirect leaders solve fewer short-term issues 5. Spontaneous action and reaction are impossible for indirect leaders 6. The indirect leader is faced with problems beyond their control

question

Upward Influence

answer

Direct leadership in reverse

question

Open Door Policy

answer

Allows everyone access to the boss

question

5 components of an organization

answer

The operating core, the middle line, the strategic apex, the techno-structure, and the support staff

question

Skills involving developing and maintaining positive relationships with others

answer

Interpersonal skills

question

Strong interpersonal skills lead to

answer

High interpersonal intelligence

question

A curiosity about the ability to notice people's feelings and concerns

answer

Social analysis

question

Studying the issue in detail

answer

In-depth discussion

question

In a hierarchy, every employee tends to rise to his level of incompetence

answer

"Peter principle"

question

The reason for an action

answer

Motivation

question

A leader exhibits essentially two kinds of behaviors:

answer

Task and relationship behaviors

question

To adopt or support a cause, a belief, or a way of life

answer

Espouse

question

Name the fallacy: "one thing leads to another"

answer

Slippery slope

question

____ occurs when we "leap" to generalizations without testing them

answer

Leaps of abstraction

question

Actions that relate to how a job or project gets done

answer

Task behaviors

question

A simple expression of belief in oneself

answer

Motivational self-statements

question

Critical aspect of path-goal theory

answer

The structure of the task

question

All the different impressions, interpretations, evaluations, and expectations you have about yourself, other people, and situations

answer

Appraisals

question

____ refers to the role of the leader to clear paths subordinates have to take in order to accomplish the goal

answer

Path-Goal Model

question

The ideal style and integrates a high concern for people and results

answer

9, 9 Style: Sound

question

Mind maps are

answer

Radial, graphical, and non-linear

question

To generate ideas through quick, free-flow of thoughts

answer

Brainstorming

question

Post Hoc Fallacy

answer

Correlation v. causation

question

____ describes leaders who are supportive of followers, listens closely to them, and acknowledges their unique needs

answer

Individualized consideration

question

Ad Hominem

answer

Attacking the other person instead of their arguement

question

____ describes when faced with two choices and both are not very good

answer

False dilemma

question

9, 1 Style and 1, 9 Style join to make a unique style

answer

Paternalistic Style

question

F.O.C.U.S. Principles for writing

answer

Focused Organized Clear Understanding Supported

question

SQ3R

answer

Survey, Question, Read, Recall, and Review

question

____ explains leadership in terms of the personality and character of their leader

answer

Trait Theory

question

Military hierarchy

answer

Top-down hierarchy

question

____ provides a professional format for presenting concerns and solutions

answer

Staff study report

question

The practice of stepping back from an issue or problem so as to take more of it in

answer

Big-Picture Thinking

question

Motivators from within you

answer

Intrinsic rewards

question

An exchange or transfer between leaders and followers

answer

Transactional Leadership

question

The lowest level of leadership

answer

Tactical arena

question

Biggest obstacle to shared thinking

answer

Emotional insecurity

question

An error of reasoning; a mistake in logic

answer

Logical Fallacy

question

Fallacy that misrepresents the opposing position, making it seem weaker than it is

answer

Straw Man Fallacy

question

I.D. the needs, options, programs, and resources

answer

Policy Management

question

3 core elements to public management

answer

Policy management, resource management, and program management

question

____ of the organization can only be compiled with long-range planning

answer

Future picture

question

4 core concerns for negotiating

answer

Actions acknowledged, affiliation, feeling respected, and fulfilling roles and activities

question

A strategy that seeks to move both parties away from feeling defeated, cheated, or manipulated

answer

Principled negotiation

question

9 components of strategic communication

answer

1. Leadership-driven 2. Credible 3. Understanding 4. Dialogue 5. Pervasive 6. Unity of effort 7. Results-based 8. Responsive 9. Continuous

question

The orchestration and/or synchronization of actions, images, and words to achieve a desired effect

answer

Strategic communication

question

4 fundamental CS challenges

answer

1. How to recruit and retain users 2. What users can do 3. How to combine their inputs 4. How to evaluate them

question

When a system enlists a crowd of humans to help solve a problem defined by the system owners

answer

Crowd-sourcing

question

4 keys to strategy

answer

1. Products offered 2. Market needs 3. Production capability 4. Return/profit

question

____ are a function of how this direction is achieved

answer

Operations

question

D.E.A.D. conflict styles

answer

Discussion, Engagement, Accommodation, and Dynamic

question

____ must be separated from long-range planning and precede it

answer

Strategic thinking

question

Long-range plans tend to be ____ even though they pretend it's not

answer

Inflexible

question

Long-range planning usually begins with assumptions about 3 items

answer

Environment, Organizations's strengths and weaknesses

question

Long-range plans tend to be overly

answer

Optimistic

question

A fundamental tenet; a determining characteristic

answer

Principle

question

Individuals who continually work on themselves to develop skills to provide consultation; collaborative networks to create social innovation

answer

Social artists

question

____ are what make change work

answer

Details

question

7 core factors in successful change management

answer

Clarity, engagement, resources, alignment, leadership, communication, and tracking

question

8 pitfalls of change

answer

1. Ineffective case 2. Cost not recognized 3. Systems not aligned 4. One-directional communication 5. Management doesn't support 6. Lack of insight into stakeholder issues 7. Minimal involvement 8. Success assumed

question

5 major components of change

answer

1. Open communication 2. Create visions and agents of change 3. Develop a learning environment 4. Provide training 5. Establish a team approach

question

The tendency to not accept or believe information that's not consistent with what you already believe

answer

Cognitive dissonance

question

"Soft power"

answer

Public diplomacy

question

"Hard power"

answer

Traditional diplomacy

question

Government reaching out to a public or polity to explain its cultures, values, policies, beliefs, and changes its image

answer

Public diplomacy

question

7 steps to a more transparent organization

answer

1. Align senior leadership 2. Close gap between senior leaders and managers 3. Understand the financial impact 4. Communicate to front-line employees 5. Prep managers to answer tough questions 6. Treat everyone like adults for bad news 7. Keep people updated

question

Final step before changing things

answer

"Take the temperature" of the environment

question

Major roadblock to change

answer

Change doesn't happen in isolation

question

Unfreezing the culture

answer

Static stage

question

Change management required several steps (3)

answer

Unfreezing, create recognition for what's new, and refreeze the culture once change is accepting

question

Points where system inputs are sufficient enough to cause exponential changes in new directions

answer

Tipping-point

question

4 steps for engagement

answer

Survey, debate, have general staff explain their roles/concerns, and training/development

question

Examples of stakeholders whose demands for greater transparency and accountability (6 things)

answer

Members, donors, media, regulators, the public, and volunteers

question

Ethical hierarchy of values serves as the framework for ethical culture by encouraging (5 things)

answer

Financial competence, accountability, reciprocity, respect, and integrity

question

4 engagement techniques during a project

answer

Orientation/training, utilization, balancing different personalities, and project closure

question

6 ways to build volunteer initiatives

answer

Knows opportunities, integrated into training, visit off-site involvement, survey, colorful job description, and don't use "volunteer" in the ads

question

3 steps to inquiry

answer

5 question survey, simple survey, and peer-interview survey

question

Changing an organization's culture depends on _____

answer

Common framework

question

Defining an organization's culture requires being able to identify ____

answer

Common organizational references

question

3 separate motivational needs

answer

Affiliation, achievement, and power

question

How to recruit and retain (6 ways)

answer

Pay users, require users to contribute/give them the authority to do so, ask for volunteers, make users pay for service, piggyback on well known systems, and instant gratification

question

2 types of implicit system groups

answer

Standalone and piggyback

question

Standalone systems that let users collaborate explicitly

answer

Explicit systems

question

Explicit systems (4)

answer

Evaluating, sharing, networking, and building artifact

question

Humans that function as components in the target artifact, such as social network, or just a community of users

answer

Component providers

question

3 parts to synthesis of a system

answer

Identify a system, explain the behavior of the whole, and explain the behavior or properties

question

3 foci of the Nuclear Triad

answer

1. Securing loose material from terrorists 2. Strengthen the Nuclear Non-Proliferation Treaty 3. Move toward a nuclear free world

question

Most challenging part of strategic environment

answer

The interdependence of the environment; "system of systems"

question

Four characteristics that define the challenge to strategic leadership

answer

Volatility, uncertainty, complexity, and ambiguity

question

____ is the ability to project military power or influence through the control and exploitation of air, space, and cyberspace to achieve strategic, operational, or tactical objectives

answer

Airpower

question

Essential first ingredients in any successful modern military operation

answer

Air, space, and cyberspace superirority

question

When a leader watches followers closely to observe mistakes and violations of rules, then corrects the wrongs

answer

Active Management By-Exception (Active MBE)

question

____ system exploits the user traces yet another system to solve a problem

answer

Piggyback

question

A ____ system provides a service such that when using it users implicitly collaborate as a side effect to solve a problem

answer

Standalone

question

Systems that let users collaborate implicitly to solve a problem of the system owners

answer

Implicit systems

question

A framework that guides those choices that determine the nature and direction of an organization

answer

Strategy

question

Strategy sets ____

answer

Direction

question

6 types of volunteers

answer

Long-term, short-term/episodic, family, student, internships, and virtual

question

First step towards solving complexity

answer

Comprehending the environment

question

____ operate in an environment that demands unique performance requirements for making consequential decisions

answer

Strategic leadership

question

When 2 people negotiate over a single issue and its cost

answer

Distributive deal

question

____ exploits the third dimension of operational environment

answer

Airpower

question

9 principles for negotiating

answer

Listen first, sit down, common ground, move in, keep your cool, be brief, forget neutrality, avoid empty threats, and don't yield

question

Humans contribute self-generated content

answer

Content providers

question

Humans contribute different prespectives

answer

Perspective power

question

The most challenging of the performance requirements

answer

Time frame for making decisions

question

A pejorative for a legitament function, communication

answer

Spin

question

4 preventative diplomacy principles

answer

Focus on interests, separate people from problems, invent options for mutual gain, and talk so people will listen

question

Refers to ongoing formal negotiations with states and nations

answer

Track I diplomacy

question

4 assumptions about an organizations's success of volunteers

answer

Everyone knows about the organization and what it stands for, everyone knows their roles, everyone knows where to get information, and everyone gets feedback

question

Policy of daily operation of agencies carried out on functional lines (education, law enforcement, etc)

answer

Program management

question

Basic admin support (budgeting, financials, procurement/supply, and personnel management)

answer

Resource management

question

People who urge long-range planning first fail because they don't:

answer

Set objectives or assist them

question

____ predicts the organization's future from the present

answer

Long-range planning

question

Roadblock to strategic thinking

answer

Long-range planning

question

"All interactions between two or more points of view"

answer

Negotiation

question

Long-range planning is more ____ than anyone wants to admit

answer

Short-range

question

Individuals who are advocates and pioneers of new ideas, values, artifacts, and lifestyles in society; nurtures talents and abilities in others

answer

Cultural innovators

question

Individuals who interpret the universe and people's roles in it

answer

Spiritual visionaries

question

Why is change hard for people?

answer

They don't see their role, purpose, or impact

question

When people work with and accept change

answer

Dynamic stage

question

When employees start to understand the changes/benefits

answer

Fluid stage

question

____ culture s interpretive

answer

Organizational

question

2 advantages of military cyberspace

answer

Easy to hide in "battlefield" and effects of attacks are disproportionate to cost

question

____ operates on entirely different laws of physics than does physical space

answer

Cyberspace

question

(Volume IV) The 2 basic questions of air-power theory

answer

1. What are the vital elements of an adversary's power? 2. How can air-power influence them?

question

(Volume IV) 5 lessons of strategic bombing in WWII by General Spaatz

answer

1. Time was essential 2. Air power is strategy and tactic 3. Control of the air equals a win 4. Profit from the mistakes of the enemy 5. Air-power won with help from ground/navy forces

question

Subtle social assistance by professionals, organizations, and people

answer

Track 2 diplomacy

question

Tragic case of disagreements that have no basis in reality

answer

False conflict

question

Concentration plus imagination; trying to see ideas or objects in a new context

answer

Creative thinking

question

____ is a line of thought we claim to believe

answer

The Espoused Theory

question

Maslow's 5 basic needs

answer

Physiological, safety, love/belonging, esteem, and self-actualization

question

A leadership skill which involves the development of understanding between a leader and a follower about how they'll share authority and responsibility for accomplishing their portion of the mission

answer

Delegation

question

The middle-level of leadership

answer

The operational arena

question

Motivators from outside you

answer

Extrinsic rewards

question

The highest level of leadership

answer

The strategic arena

question

The process of associating certain visual, cultural, and even emotional images with a product

answer

Branding

question

The sum of the thoughts, feelings, and behaviors that make someone unique

answer

Personality

question

Talking to yourself

answer

Inner dialogue

question

Theory that contends that a person's rank within their family can have an effect on their personality and intelligence

answer

Birth order theory

question

Thoughts that spontaneously pop out

answer

Automatic thoughts

question

Intelligent use of emotions: you intentionally make your emotions work for you by using them to help guide your behavior and thinking in ways that will enhance your results

answer

Emotional Intelligence (EI)

question

The feeling people enjoy when they are so absorbed in a task that they forget about all other worries

answer

Flow

question

A tool for exploring our self-perception

answer

Johari Window

question

The art and science of influencing and directing people to accomplish the assigned mission

answer

U.S.A.F. definition of leadership

question

An established requirement, a principle by which something can be judged; a benchmark

answer

A standard

question

A solemn promise

answer

An oath

question

The main goal for writing and speaking

answer

To share a meaning

question

The ability to put a group together and inspire collective action

answer

Organizing groups

question

How many personality types are in MBTI?

answer

16

question

Understanding, being aware of, and being sensitive to the feelings, thoughts, and experiences of another

answer

Empathy

question

The ____ is the reason why the team exists

answer

Mission

question

____ professes that to study leadership, focus on the life stories of successful people

answer

The Great Man Theory

question

A leader in training

answer

A cadet

question

A clear and compelling description of what you want your life to look like at some point in the future

answer

A future picture

question

People who have a stake in the solution

answer

Stakeholders

question

The process of organizing and using your time wisely

answer

Time management

question

The body's reaction to change

answer

Stress

question

Define T.E.A.M.

answer

Together Everyone Achieves More

question

The idea that by working together they can achieve more than each individual can on their own

answer

Synergy

question

A collection of individuals who are committed to working together to achieve a common goal

answer

A team

question

When a leader intervenes well after mistakes or problems have arisen, but never provides feedback

answer

Passive Management By-Exception (Passive MBE)

question

____ approach is when the leader puts off making decisions, provides no feedback, and goes to little trouble to meet the needs of followers

answer

Laissez-faire

question

Places where people are continually learning together

answer

Learning organizations

question

____ focuses on the exchange between leaders and followers

answer

Path-Goal Model

question

Conflict is inaccurately perceived such that it is attributed to the wrong person

answer

Mis-attributed conflict

question

The state of mind that lies behind your every action is called your _____

answer

Attitude

question

Name the fallacy: Argument's conclusion is the same as your premises; "you can't give me a C, I'm an A student"

answer

Begging the question/circular reasoning

question

The focal process of the conflict, the moment when the two or more communicators butt heads

answer

Conflict interaction

question

Being responsible for the group's collective success

answer

Desire for consensus

question

Concern for individual "rights," majority rule, and democratic principles that are higher than mere written law

answer

Social contract

question

Denies that there are certain kinds of universal truths (no universally valid moral principles)

answer

Moral Relativism

question

When a person knows they have anxieties or problems, but they set them aside, choosing not to even think about them

answer

Suppression

question

5 basic negotiation strategies

answer

1. Evade strategy 2. Comply strategy 3. Insist strategy 4. Settle strategy 5. Cooperative negotiation strategy

question

Simple list of policies that identify how the project will be monitored and controlled

answer

Governance Plan

question

The process of directing and controlling your actions so that you can achieve your goals in life

answer

Self-management

question

Helps the group frame the issues they will discuss and to identify key questions

answer

Adherence to process

question

When leaders pa attention to their people and treat them as partners, people feel appreciated and will perform better

answer

Hawthorne studies

question

3 dimensions of team learning (critical dimensions)

answer

Insightful thinking about complex issues; innovative, coordinated action; the role of team members on other teams

question

Occurs when a person tries to remove the emotional side of a situation and instead examines their problems in an excessively abstract way

answer

Intellectualization

question

7 types of defense mechanisms

answer

Displacement, projection, rationalization, intellectualization, denial, suppression, and withdrawl

question

Approach where the leader tries to see the world for how it actually is, not how we might wish it to be

answer

Realistic thinking

question

How far across either side they are willing to look when considering an issue

answer

Breadth

question

The ability to direct your thoughts, emotions, and actions toward a meaningful purpose

answer

Self-disciplie

question

P.I.D.

answer

Project Initiating Document

question

Being aware of both our mood and our thoughts about that mood

answer

Self-awareness

question

Good conduct presupposes that you have the right desire

answer

Right desire

question

A list of ideas in your topic sentences

answer

Blueprint

question

Define B.A.N.T.A.

answer

Best Alternative to a Negotiated Agreement

question

Should be occurring, but is not

answer

Latent conflict

question

Right and wrong is what produces and expresses character of a certain sort, the type of character we call virtue

answer

Discipleship

question

5 primary aspects of emotional intelligence

answer

Self-awareness, managing emotions, self-motivation, empathy for others, and interpersonal skills

question

Obedience to authority is a powerful motivator

answer

Milgram's Experiement

question

____ is a line of thought representing what someone actually believes

answer

Theory-in-Use

question

Only situational style on the grid; "what's in it for me" then goes from there

answer

Opportunistic style

question

Self-guided, self disciplined thinking which attempts to reason at the highest level of quality in a fair-minded way

answer

Critical thinking

question

What is the least effective way to do character education?

answer

Sermonizing

question

What do developmentalists believe in?

answer

That the central theme of being a teenager is the question of identity

question

"How can I avoid punishment"

answer

Obedience and punishment

question

Belief that just powers (that are right and fair) come from the consent of the governed

answer

Public trust

question

The idea that teams working together can achieve more than each individual could on their own

answer

Synergy

question

3 challenges a new commander might face

answer

Being yourself, you're not "one of the guys" anymore, and being aware of the temptations of ego

question

By specializing in one or two facets of the organization, committee members become seasoned experts in those subtopics

answer

Division of labor

question

The individuals who preside over meetings and committees serve a facilitative role

answer

Facilitative leadersip

question

Facilitative leaders don't inject themselves into the substance of debates

answer

Neutral attitude

question

Enable the overall group to maintain both a degree of confidentiality and democratic leadership

answer

Special handling

question

Tabula Rasa

answer

"Blank slate"

question

How many preference types are in Myers Briggs?

answer

8

question

Text created for the website visitor, consumer, or user

answer

Copy

question

Attempt to motivate the audience to act, to do something

answer

Advocacy briefings

question

"What's in it for me?"

answer

Individualism

question

"I want to be liked and I'm learning that means I have to treat others as I want to be treated"

answer

Interpersonal relations

question

A person who strives to heighten the motivation and morality of them-self and their followers

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Transformational Leadership

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Subordinate to the project manager and takes ownership of a particular slice of the project

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Assistant Project Manager

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People who have either a direct or indirect interest in the project

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Stakeholders

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Which documents how the project will be managed

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Project Initiating Document (P.I.D.)

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The belief that a team is greater than the sum of its parts

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Synergy

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4 Johari Window arenas

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Public arena, private arena, blind arena, and unknown arena

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Simple visual representations of the major steps in a process

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Flowcharts

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People are exposed to role models who engage in valued behaviors

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Modeling

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The quality of being serious and dignified

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Solemnity

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I.C.

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Individual Consideration

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Details how the project team will communicate news to the potential customers, stakeholders, and the press or the public at large

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Communication plan

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Paradox of the false consensus

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Abilene Paradox

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Belief in systematically employing rewards and punishments to control behavior

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Behaviorism

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Copy writing (3 things)

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1. Place the key point right up front 2. Limit paragraphs to just one idea each 3. Choose simple, direct words

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Day-to-day leader who supervises the project team

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The Project Manager

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Leaders who make their influence felt indirectly through the symbolic products they create

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Leadership through creations

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Leaders who lead through subordinate leaders

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Leadership through a link

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The final step in the planning phase is testing

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Field tests

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F.R.L.M.

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Full Range Leadership Model

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Practice of favoring relatives or friends in professional matters, especially in hiring

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Nepotism

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People favor people who come from a background similar to their own or share the same interests

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Halo Effect

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A group of people entrusted to study issues, make recommendations or decisions, or perform some kind of service to a larger group

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Committee

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Expert and referent/respect power

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Personal power

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4 controls during execution

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1. Staff meeting 2. Inspections 3. Schedules 4. Budgets

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4 phases in the project lifestyle

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1. Project narrative 2. Key data 3. Deliverables 4. Action recommended

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The immediate circumstances affecting the conflict

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Proximal (immediate) context

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Showing when each deliverable must be completed and who is responsible for getting the job done

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Gantt chart

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Idea that having good people on your team is even better than having money in the bank

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Human capital

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Living in accordance with conscience regardless of external pressures

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Universal principles

Spaatz Leadership (Learn to Lead Volumes I-IV) Flashcards

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