SOW3300 Final – Flashcards
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What do generalist social workers emphasize?
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Client Empowerment
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What is a unit of attention in generalist social work practice
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mezzo, macro, and micro
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What is the first step in the planning process?
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work with your client
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When using confrontation...
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do not use "I" statements.
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Self-disclosure...
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should always relate in some way to the clients feelings or situations.
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Self-determination
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the ethical principle in social work that recognizes the rights and needs of clients to be free to make their own choices and decisions
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What is the primary function of a broker role?
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to assist the client and obtain needed resources.
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What is interpretation?
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translating into words what you think the client is feeling.
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Support Group
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A group established for the purpose of peers helping each other and life's stresses by providing them with effective coping skills and is usually run by a peer.
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What do we need to do while making home visits?
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need to communicate visually that you are a calm, confident individual.
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Sexism
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prejudice or discrimination based on sex, especially discrimination against women, that involves behavior, conditions, or attitudes that foster stereotypes of social roles based on sex.
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institutional racism
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Policies, practices, or procedures, that systematically led to unequal outcomes for people of color.
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When regarding terminating with a client...
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before the actual termination, you should mention exactly how much time is left.
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When seeing families with multiple issues or problems...
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it is important to not get overwhelmed, follow the plan change process, partialize and prioritize and identify and use relevant community resources.
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Macro practice
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often occurs in an organizational context, requires the use of advocacy on the behalf of clients, and targets the system to determine where and how changed need to be made.
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Organizational change
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advocacy designed to create fundamental changes in a community, including the redistribution of resources and power.
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The implementation phase of the generalist intervention model...
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is sometimes referred to as the working stage or actual doing of social work.
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Ethical issues that can occur in advocacy can include...
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client's permission, clients right to self-determination, and consideration of the potential harm to others.
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Why is documentation in social work important?
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it provides for continuity of care, identifies the client and the need and documents services.
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Some tasks associated in case management include...
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Asses clients needs, develop a comprehensive service plan and monitor service delivery.
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Worker roles in organizational and community change include...
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initiator, negotiator, advocate, and spokesperson.
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The statement that says, "When things are going well in life, what was different?" is an example of what?
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exception questions to explore the clients strength.
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Open-ended questions...
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seek out thoughts, ideas, and explanations for answers.
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"What is your problem today?" is?
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the phrase social workers often use how they begin an interview.
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Micro level skills include...
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basic relationship building and interviewing skills used with individual clients.
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Systems theory and the ecological perspective have the following similarities...
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both emphasize helping people improve their interactions with other systems.
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Goals...
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are not established by the worker.
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The text defines resiliency as?
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the ability of an individual family, group, community or organization to recover from adversity and resume functioning even when suffering serious trouble, confusion or hardship.
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Confidentiality...
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when workers inform clients about the limitations of confidentiality in respect to agency policy.
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What does empathy involve?
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being in tune with how a client feels and conveying to the client that you understand.
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T/F- The foundation for generalist practice always involves knowledge, skills and values.
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True
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T/F- Facial expressions can be used to reinforce what is said verbally and collaborate the fact you mean what you say.
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True
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T/F- Because clients come to social workers with problems, problems should not be the focus of attention; client's strengths should be first.
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True
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T/F- Summarization can be done periodically throughout the interview.
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True
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T/F- Homeostasis refers to the tendency for a system to maintain a relatively stable constant state of equilibrium or balance
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True
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T/F- To be an effective social worker, you should not think as society as a melting pot.
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True
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T/F- One of the major purposes for formulating objectives is to provide a means for measuring if they have been obtained or not.
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True
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Matching-Service
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Social Workers should provide help, resources, and benefits so that people may achieve their maximum potential.
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Matching- Social Justice
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Social Workers should pursue social justice, the idea that in a perfect world all citizens would possess equal fundamental rights, protection, opportunities, obligations, and social benefits, regardless of their backgrounds.
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Matching- Dignity and worth of the person
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Social workers should hold people in high esteem and appreciate individual value.
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Matching- Importance of human relationships
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Social Workers should value the significance of supportive interpersonal interaction and effective communication to achieve people's optimal well-being.
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Matching- Integrity
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Social Workers should be responsible, honest, and reliable.
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Matching- Competence
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Social Workers should possess the necessary skills and abilities to perform work with clients effectively.
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Essay-What are the plan change steps in the intervention model?
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1. Engage 2. Assess 3. Plan 4. Implement 5. Evaluation 6. Termination 7. Follow-up
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Essay- General social work practice is...?
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the application of an eclectic knowledge base, professional values, and a wide range of skills to target systems of any size for change within the context or four primary processes at the micro, mezzo, and macro, plan changed process, emphasizing client empowerment.
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Essay- How do you asses a problem at a micro, mezzo, and macro level?
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Micro- one person/client/case and family, Mezzo- family or groups, Macro- community, multiple clients.
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Essay- Issues why battered women stay in their homes or return to their home after they left. (Just need 5)
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Economic dependence, lack of self confidence, lack of power, fear of the abuser, guilt, adherence to traditional beliefs, fear of isolation, fear for her children, and love.
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Essay- What are the four steps in conflict resolution?
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recognizing conflict- people are not talking to one another or are openly hostile. assessing conflict- talking to the parties involved choosing a strategy- you have to identify a problem before you solve it. intervening
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Essay- Identify and explain 5 barriers to social work competence practice.
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color blindness- You look at everyone as the same. clients think as we think- everyone thinks differently. lack of knowledge of the culture and experience of specific groups- not knowing the cultures you are working with, will cause major issues with your clients. all that came to the country will be overjoyed to be here- many are here by force, the USA is not always what it is made out to be. expect clients to understand the role of the social worker- many clients don't know our purpose of being in their lives at that point.
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Essay- Example of an esteem question:
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When people say good things about you, what are they likely to say?
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Essay- Example of an exception question:
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There are times in our lives when things were going more smoothly. What is different about these moments?
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Essay- Example of a possibility question:
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At this moment, what now do you want out of life?
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Essay- Example of a support question:
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In times of difficulty, what people or groups have given you special understanding, support and guidance?
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Essay- Example of a survival question:
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Given all the challenges you have had to grapple with, how have you managed to survive?
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Extra Credit- What are four of the competencies of social work?
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Engage Diversity and Difference in Practice, Apply Social Work Ethical Principles to Guide Professional Practice, Respond to Context that Shape Practice, Advance Human Rights and Social and Economic Justice.
