Social Work Practice Midterm Study Guide GARCIA – Flashcards
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"1.1a Who first suggested and promoted the name "social work?" a. Charlotte Towle b. Mary Richmond c. Jeffrey Brackett d. Edward T. Devine
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c. Jeffrey Brackett
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"1.1b Which of the following terms is used to refer to an occupation's particular area of competence or expertise? a. Social functioning b. Values and ethics c. Social environment d. Professional domain"
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d. Professional domain
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"1.2a The concept of "social functioning" is best described a reflecting a person's a. spiritual well-being b. emotions c. interactions with others d. family supports"
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c. interactions with others,
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"1.3a Social work is distinguished most clearly from other helping professions by its focus on a. helping people resolve problems of social functioning b.assessing clients' needs c. forming helping relationships d.requiring professional education to practice"
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a. helping people resolve problems of social functioning,
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"1.3b The best phrase to capture social work's unique focus among the helping professions is: a. primary prevention b.micro mezzo intervention c. person-in-environment d.facilitating client change"
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c. person-in-environment,
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"1.5a The most important reason a social worker should not operate outside of his or her profession's boundaries is a. the community may become confused about what social workers actually do b. the client is deprived of the perspective social work brings to the situation c. licensing requirements prohibit such activities d. other professions own the exclusive right to engage in those actions"
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a. the community may become confused about what social workers actually do,
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"1.6a Giving attention to the influence of a client's family and friends is best described as focusing on the client's a. personal characteristics b.practice framework c. immediate environment d.change process"
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c. immediate environment,
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"1.6b The work that occurs during the planned change process should primarily focus on maximizing the a. mission of the employing agency b.client's abilities to bring about change c. input from the client's immediate environment d.worker's knowledge and skills"
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b. client's abilities to bring about change,
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"2.1a To be a successful social worker, one must at least a. embrace all NASW policy statements b. feel that it is personally rewarding to help facilitate client change c. be willing to live at or below the poverty level d. be willing to devote time to client needs over family demands"
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b. feel that it is personally rewarding to help facilitate client change,
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"2.1b The most important factor for a social worker to recognize is that he or she should expect to a. leave one's work behind when returning home b. be emotionally consumed at both home and at work about client needs c. plan to serve as a role model for clients by maintaining good family functioning d. face strain in balancing his or her attention to both personal and professional matters"
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d. face strain in balancing his or her attention to both personal and professional matters,
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"2.2a If a social worker is concerned about the wisdom or appropriateness of an agency policy, the first step should be to a. determine why the current policy was adopted b. organize clients to take the issue to the agency's board c. make an appointment with the agency's director to argue for policy change d. organize other staff members to support your position when advocating for change"
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a. determine why the current policy was adopted,
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"2.3a A client's uncomplimentary evaluation of a social worker should best be considered as primarily a. the result of a personality conflict b. an opportunity to be positively changed by a client c. a signal that the worker isn't a good fit with social work d. a sign the worker is experiencing burn-out"
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b. an opportunity to be positively changed by a client,
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"2.4a It is most important for a new social worker to realize that a. one's learning for social work has reached its peak upon graduation b. the best knowledge for practice is acquired through interactions with clients c. the theoretical knowledge learned in school has little relevance in practice d. new and changing knowledge requires investing time and effort in life-long learning"
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d. new and changing knowledge requires investing time and effort in life-long learning,
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"2.4 b The frequent and long-term exposure to the distress of others can contribute to a numbing or hardening of the worker's own feelings. This is best described as a. compassion fatigue b. learned helplessness c. secondary trauma d. residual depression"
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a. compassion fatigue,
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"2.5a The idea of having fun while engaged in social work practice is a. not likely because social workers deal with some of life's most serious problems b. unrealistic because social worker's heavy workloads allow no time for fun c. important because social workers should teach clients to not worry too much about their problems d. important because it helps social workers and clients avoid taking themselves too seriously"
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d. important because it helps social workers and clients avoid taking themselves too seriously,
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"4.1b In case advocacy, the social worker promotes action by others on behalf of a. an oppressed group b. an individual client c. a vulnerable population d. a problematic social issue"
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c. a vulnerable population,
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"4.1c The most frequently performed direct practice social work role is a. workload manager b. social change agent c. staff developer d. counselor clinician
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d. counselor/clinician,
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"4.2a In the social change agent role, which of the following functions would a social worker be most likely to perform? a. Evaluation of an agency's workers b. Social treatment related to a client's issues c. Supervision of other social workers d. Engagement in class advocacy"
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d. Engagement in class advocacy,
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"4.2b When consultation is provided to a social worker or other professional, it is best described as a. advice given by a peer to another peer b. recommendations that the consultee is expected to implement c. the clarification a supervisor provides to reinforce agency requirements d. an agency administrator's requirements for the worker's performance"
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a. advice given by a peer to another peer ,
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"4.3a Several social workers decide to form a social work reading group and each week select an article from a social work journal for group discussion. Participation in this group would best be described as an example of a. self-assessment b. professional development c. consultation d. group therapy"
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b. professional development,
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"6.1a. A social worker who mostly serves clients experiencing a certain type of problem would be considered a. an eclectic b. a generalist c. an eccentric d. a specialist"
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d. a specialist,
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"6.1b. The set of ideas that would most influence the manner in which the social worker initially approaches a practice situation is his or her a. practice perspective b. agency guidelines c. potential for reimbursement d. potential of client to make change"
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a. practice perspective,
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"6.1c When selecting a practice framework for a case situation, the most important characteristics of the framework selected should be that it would a. apply to both children and adults b. be applicable if the client is uncooperative c. be the most relevant for this client situation d. apply to work with individuals, families, groups, and communities "
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c. be the most relevant for this client situation,
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"6.2a The feminist perspective differs from the traditional professional model of practice in what way? a. Only women are accepted as clients in the helping process b. The service involves an intense one-way relationship between client and worker c. The worker approaches the client as a colleague in addressing the issue(s) d. The approach minimizes the importance of factors in the structure of the society "
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c. The worker approaches the client as a colleague in addressing the issue(s),
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"6.2b Which of the following is an essential part of the generalist perspective? a. Utilizing the existential practice approach as the dominant practice mode b. Addressing both client and environment factors that contribute to the situation c. Applying a highly specialized practice approach to all case situations d. Selecting intervention strategies primarily on experience with similar case situations"
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d. Selecting intervention strategies primarily on experience with similar case situations,
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"6.2c Which practice perspective is most focused on helping the client find ways to use his or her current abilities in addressing a social problem? a. Feminist b. Generalist c. Ethnic-Sensitive d. Strengths "
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d. Strengths,
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"6.2d The ecosystems perspective is most closely associated with which of the following concepts or principles? a. Negative reinforcement b. Negative entropy c. Adaptation d. Repeopling"
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c. Adaptation,
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"6.3a Crisis intervention focuses on which of the following concepts or principles? a. Maximizing client strengths b. Achieving change during a 4-6 week period c. Engaging the client in class advocacy d. Exploring the root cause of the issue"
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b. Achieving change during a 4-6 week period,
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"6.3b Which of the following practice approaches typically gives more attention to changing the client's environment than to changing the client's behavior or attitudes? a. Structural model b. Solution Focused Model c. Self-help model d. Addiction model "
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a. Structural model,
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"6.3c Which of the following practice approaches was developed by social workers? a. Psychoeducational theory b. Behavioral theory c. Exchange theory d. Interactional model "
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d. Interactional model ,
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"6.3d The behavioral approach is based on belief that both healthy and dysfunctional behaviors are a. learned thorough reinforcement b. genetically programmed c. the consequence of the mother's child rearing practices d. a need to please other people "
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a. learned thorough reinforcement,
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"6.3e Practice based on person-centered theory is most clearly characterized by a. applying reward and punishment mechanisms b. utilizing a nondirective helping process c. assigning tasks to be completed by the client d. including the extended family in the helping process"
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b. utilizing a nondirective helping process,
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"6.3f. The Narrative Therapy model is primarily intended to encourage clients to a. talk about the type of books they enjoy reading b. reflect on how they construct their own reality c. clarify the negative influences from other family members d. read literature that relates to their practice issues"
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b. reflect on how they construct their own reality,
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"6.3g When working with a child experiencing problems in completing chores at home and assignments from school, the practice approach most likely to be successful would be a. Cognitive-behavioral therapy b. Psychoeducation c. Task-centered Model d. Self-help Model"
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c. Task-centered Model,
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"6.3h Cooperative decision making and action by persons in a neighborhood or housing unit would be most associated with which model of macro level practice? a. Community planning b. Locality development c. Power politics d. Community organization"
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b. Locality development,
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"6.3i Street demonstrations or protest marches are most likely to be used with which macro practice model? a. Client-centered management b. Social action c. Policy influence d. Teamwork
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b. Social Action
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"7.1a The term "evidence-based practice" means that the social worker should a. expect clients to provide documentation of their needs b. search agency records to identify clients with similar problems c. seek the most well-documented information about the client's condition d. ask the client's family members to verify the truth of the client's statements"
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c. seek the most well-documented information about the client's condition,
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"7.1b "Best practices" research is a resource that supports evidence-based a. assessment b. intervention c. monitoring d. evaluation"
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b. intervention,
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"7.2a Critical thinking is best described as a. consciously evaluating how accurately we are considering relevant information b. attempting to discover any manipulation of information by clients c. recognizing that evidence-based information is always the most accurate d. asking colleagues to critically evaluate your practice competencies"
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a. consciously evaluating how accurately we are considering relevant information,
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"7.2b When making social work practice decisions, it is most important to a. depend on past approaches that have worked to guide your actions b. replicate the actions other social workers use in similar situations c. reinforce self-determination by letting the client make the final decisions d. critically examine all information to separate facts from opinions"
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d. critically examine all information to separate facts from opinions,
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"7.3a If a client displays some degree of resistance to making change in his or her behavior or beliefs, this indicates that he or she a. lacks motivation to change b. doesn't have the capacity to change c. is pretty typical of most people d. is not a good candidate to receive services"
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c. is pretty typical of most people,
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"7.3b A client's ambivalence about change can best be described as a. being committed to actions that will bring about change b. being clear that the change is not wanted c. feeling that the change is both wanted and not wanted d. not yet understanding the reasons change is needed"
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c. feeling that the change is both wanted and not wanted,
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"7.4a An important element of the context of a social work practice situation is concerned with how the client feels about what has happened. This is best described as the a. perceived situation b. objective situation c. generalized situation d. marginalized situation"
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a. perceived situation,
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"7.5a The terms used in social work to describe the four primary sets of actors typically involved in a planned change process are a. micro-, mezzo-, macro-, ecosystems b. problem definition, data collection, assessment, intervention approaches c. client, context, role, needs clarifications d. change agent, client , target, action systems"
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d. change agent, client , target, action systems,
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"7.6a In which phase of the change process is referral to another worker or agency most likely to be made? a. Intake and engagement. b. Data collection and assessment. c. Planning and contracting. d. Intervention and monitoring"
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a. Intake and engagement,
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"7.6b The planned change process is best described as a. a step-by-step outline for addressing a practice situation b. a series of phases in an intervention in which the focus of activity changes c. a linear map that specifies how to bring about client change d. a method for tracking decisions that are made during a planned change process"
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b. a series of phases in an intervention in which the focus of activity changes,
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"8.1 Although the social worker disagreed with the client's decision to place her baby for adoption, she nevertheless supported the young woman's efforts to connect with an adoption agency. This would best be described as: a. empathy b. nonjudgmental attitude c. sympathy d. reframing"
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b. nonjudgmental attitude,
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"8.2a When teaching a client to directly confront a coworker about an offensive behavior, the social worker described the following three factors to address when confronting that person: a description of the troublesome behavior, explaining the feeling the behavior created, and the tangible impact of the behavior. This would most accurately be termed: a. explaining the purpose of communication b. checking for acquiescence c. asking a focused question d. making an I-statement"
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d. making an I-statement,
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"8.2b A social worker says to his client: "You looked a bit angry when I mentioned the minimum fee charged for counseling. What are you thinking or feeling?" What skill is being used by the worker? a. confrontation or challenge b. planning a message c. following up on nonverbal communication d. checking for message reception"
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c. following up on nonverbal communication,
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"8.3 The social work's body positioning is an important part of his or her nonverbal communication. It is considered most conducive for good communication if the worker: a. sits comfortably behind his or her desk b. sits at a 90-degree angle to the client c. arranges chairs so the knees of worker and client almost touch d. faces the client directly"
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b. sits at a 90-degree angle to the client,
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"8.4 Which of the following is not a helping skill? a. Narrowing the focus b. Stacking questions c. Paraphrasing d. Reflection of feeling"
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b. Stacking questions ,
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"8.5 A school social worker finds it difficult to help a student get interested in completing homework assignments. The most effective approach would a. group counseling b. family therapy c. motivational interviewing d. the task-centered approach"
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c. motivational interviewing,
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"8.6 Working with a child who experiences irrational fear that someone is hiding under her bed, the social worker and child decide to call the fear "My BooBoo." Naming this emotion is most helpful because it: a. clarifies that this is a valid emotion b. inserts humor into the discussion c. makes the worker part of the emotion d. indicates there is nothing tangible about the fear"
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a. clarifies that this is a valid emotion,
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"8.7. The skills of "fogging" and "joining the resistance" are most likely to be used with a client who is a. elderly b. an adolescent c. defensive d. suicidal"
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c. defensive,
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"8.8 The NASW defines ___________ as a set of behaviors, attitudes, and policies that enable professionals and agencies to work effectively in cross-cultural situations a. cultural competence b. generalist practice c. open practice d. self-awareness"
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a. cultural competence,
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"9.1 Which one of the following is a principle or a characteristic of good writing? a. Keep sentences relatively short. b. Use weasel words to avoid sounding too directive. c. Save space by packing several points into each paragraph. d. Paste in wording from previous communications whenever possible."
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a. Keep sentences relatively short,
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"9.2. The main advantage of communication by telephone is its a. low possibility for misunderstanding b. capacity to preserve confidentially c. potential for dealing with complex details d. speed and simplicity "
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d. speed and simplicity ,
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"9.3. Which type of computer program is most likely to be used in agency's budgeting process? a. Email b. Desktop Publishing c. Word processing d. Spreadsheets"
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d. Spreadsheets,
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"9.4. In the acronym SOAPIER, the letters "S" and "P" stand for: a. Service and Person b. Sequence and Process c. Subjective and Plan d. Strategy and Procedure"
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c. Subjective and Plan,
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"9.5. Which of the following is an accurate statement? a. 'Ethics' is another name or word for personal morality. b. An action that is unethical would also be illegal. c. Each profession has developed its own code of ethics. d. A profession's code of ethics provides clear answers to ethical questions."
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c. Each profession has developed its own code of ethics,
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"9.6 A supervisor criticized the new social worker because she was constantly behind in updating the case records of her clients. What is the most realistic action a colleague might suggest to remedy this problem? a. Take the records home to update at night b. Plan to spend Saturday mornings in the office c. Attend a seminar on time-management d. Ask that her number of cases be reduced"
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c.. Attend a seminar on time-management,
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"9.7. Which statement best reflects professional's behavior? a. Assumes responsibility for the quality of services provided b. Bases practice primarily on agency rules and regulations c. Makes decisions primarily on the basis of his or her intuition d. Recognizes that personal values supersede professional values"
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a. Assumes responsibility for the quality of services provided,
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"1.4a Which set of terms best reflects the scope of social work practice? a. Primary secondary tertiary b. Micro mezzo macro-levels c. Whole partial person focus d. Birth growth dying developmental stages"
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b. Micro mezzo macro-levels,
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"1.4b A social worker's efforts to help a client obtain basic resources such as food, clothing, and shelter is termed: a. social care b.social treatment c. social enhancement d.social action "
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a. social care,
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"2.2b The social work value of pursuing social justice rests on the core belief that a. justice is served when vulnerable people are given services b. all people are inherently of value and should be treated fairly c. life is inherently unfair and people should not expect to be treated fairly d. the most just social programs are the responsibility of the Department of Justice"
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b. all people are inherently of value and should be treated fairly,
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6.3j A social worker is counseling a client diagnosed with a borderline personality disorder. Which of the following practice theories or models is considered most likely to be effective in treating this disorder? a. Narrative Model b. Task-Centered Model c. Dialectical Behavioral Therapy d. Person-Centered Theory"
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c. Dialectical Behavioral Therapy
