Social Psychology Analysis – Flashcards
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Social psychology
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the study of how people related to and influence each other uses the experimental method to study people
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Norman Triplett
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** conducted the first official social psychology type experiment in 1897 on SOCIAL FACILITATION - found that cyclists performed better when paced by other than when they rode alone - He then demonstrated this effect in a controlled, laboratory experiment and concluded that children perform a simple lab task faster in pairs than when performing by themselves.
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Kurt Lewin
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- FOUNDER OF THE FIELD OF SOCIAL PSYCHOLOGY - applied Gestalt ideas to social behavior - FIELD THEORY: the total of influences on an individual behavior - a person's life space is the collection of forces upon the individual - Valence, vector, and barrier and forces in the life space - one of the first to study group dynamics and organizational development. - Lewin's equation for behavior B = ƒ(P, E), behavior is a function of the person in their environment - Force field analysis provides a framework for looking at the factors (forces) that influence a situation, originally social situations. It looks at forces that are either driving movement toward a goal (helping forces) or blocking movement toward a goal (hindering forces). The principle, developed by Kurt Lewin, is a significant contribution to the fields of social science, psychology, social psychology, organizational development, process management, and change management.[7] - Lewin coined the term 'group dynamics', the way that groups and individuals act and react to changing circumstances. - Lewin applied his interactionism formula B = ƒ(P, E), to explain group phenomena, where a member's personal characteristics (P) interact with the environmental factors of the group, (E) its members, and the situation to elicit behaviour (B). Given his background in Gestalt Psychology, Lewin justified group existence using the dictum "The whole is greater than the sum of its parts". He theorized that when a group is established it becomes a unified system with supervening qualities that cannot be understood by evaluating members individually. This notion - that a group is composed of more than the sum of its individual members - quickly gained support from sociologists and psychologists who understood the significance of this emerging field.
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Fritz Heider
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- founder of attribution theory: the study of how people infer the causes of other's behavior (people will attribute intentions/emotions to geometric shapes) - balance theory: the study of how people make their feelings and/or actions consistent to preserve psychological homeostasis - wrote: The Psychology of Interpersonal Relations
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Attribution theory
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Fritz Heider Attribution theory (as one part of the larger and more complex Heiderian account of social perception) describes how people come to explain (make attributions about) the behavior of others and themselves. Behavior is attributed to a disposition (e.g., personality traits, motives, attitudes), or behavior can be attributed to situations (e.g., external pressures, social norms, peer pressure, accidents of the environment, acts of God, random chance, etc.) Heider first made the argument that people tend to overweight internal, dispositional causes over external causes—this later became known as the fundamental attribution error (Ross, 1977) or correspondence bias (Fiske & Taylor, 1991; Jones, 1979, 1990).
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Balance theory
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Fritz Heider Balance Theory is a motivational theory of attitude change, proposed by Fritz Heider.[1] It conceptualizes the cognitive consistency motive as a drive toward psychological balance. The consistency motive is the urge to maintain one's values and beliefs over time. Heider proposed that "sentiment" or liking relationships are balanced if the affect valence in a system multiplies out to a positive result. ex. Balance Theory is also useful in examining how celebrity endorsement affects consumers' attitudes toward products.[2] If a person likes a celebrity and perceives (due to the endorsement) that said celebrity likes a product, said person will tend to liking the product more, in order to achieve psychological balance. However, if the person already had a dislike for the product being endorsed by the celebrity, she may like the celebrity less in addition to liking the product more, again to achieve psychological balance.
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Actor-observer attributional divergence
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the tendency for the person who is doing the behavior to have a different perspective on the situation than a person watching the behavior
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Self-serving attributional bias
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interpreting one's own actions and motives in a positive way, blaming situations for failures and taking credit for successes we like to think we are better than average
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Illusory correlation
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assuming that two unrelated things have a relationship
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Slippery slope
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a logical fallacy that says a small insignificant first step in one direction will eventually lead to grater steps that will eventually have significant impact
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Hindsight bias
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believing after he fact that you knew something all along
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Halo effect
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thinking that if someone has one good quality then he has only good qualities
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Self-fulfilling prophecy
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occurs when one's expectations somehow draw out, or in a sense cause, the very behavior that is expected
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False consensus bias
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assuming most other people think as you do
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Lee Ross
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studied subjects who were first made to believe a statement and then later told it was false the subjects continued to believe the statement if they had processed it and devised their own logical explanation for it
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Richard Nisbett
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showed that we lack awareness for why we do what we do
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Base-rate fallacy
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overestimating the general frequency of things we are most familiar with
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M.J. Lerner's just world bias
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the belief that good things happen to good people and bad things happen to bad people its uncomfortable for people to accept that bad things happen to good people, so they blame the victim
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Ellen Langer
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illusion of control the belief that you can control things that you actually have no influence on the illusion is the driving force behind manipulating the lottery, gambling or superstition
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Illusion of control
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Ellen Langer the belief that you can control things that you actually have no influence on the illusion is the driving force behind manipulating the lottery, gambling or superstition
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Oversimplification
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the tendency to make simple explanations for complex events people hold onto original ideas about cause even when new factors emerge
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Representative heuristic
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using a shortcut about typical assumptions to guess at an answer rather than relying on actual logic ex. one might assume that a woman who is six feet tall and beautiful is more likely to be a model than a lawyer, even though there are many more lawyers than models
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Availability heuristic
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when people think there is a higher proportion of one thing in a group than there really is because examples of that one thing come to mind more easily ex. if someone has read a list of names, half of which were names of celebrities and the other half of which were names randomly selected from a phone book, the person would later report that there were more celebrities than phone book names on the list, because the celebrity names were easier to remember
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Leon Festinger
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COGNITIVE DISSONANCE THEORY it is uncomfortable for people to have beliefs that do not match their actions after making a difficult decision, people are motivated to back their actions up by touting corresponding beliefs the less the act is justified by circumstance, the more we feel the need to justify it by bringing our attitude in line with the behavior
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Cognitive Dissonance Theory
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Leon Festinger it is uncomfortable for people to have beliefs that do not match their actions after making a difficult decision, people are motivated to back their actions up by touting corresponding beliefs the less the act is justified by circumstance, the more we feel the need to justify it by bringing our attitude in line with the behavior
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Daryl Bem
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SELF-PERCEPTION THEORY offers an alternate explanation to cognitive dissonance - when people are unsure of their beliefs, they take their cues from their own behavior (rather than actually changing their beliefs to match their actions) ex. if a man demanded $1000 to work on a Saturday, he would probably realize that he does not like his job all that much
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Self-Perception Theory
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Daryl Bem offers an alternate explanation to cognitive dissonance - when people are unsure of their beliefs, they take their cues from their own behavior (rather than actually changing their beliefs to match their actions) ex. if a man demanded $1000 to work on a Saturday, he would probably realize that he does not like his job all that much
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Overjustification effect
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follows from self-perception theory the tendency to assume that we must not want to do things that we are paid or compensated to do ex. a person who loves to sing and is then paid to do so will lose pleasure in singing because the activity is now overjustified
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Gain-loss theory
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people act in order to obtain gain and avoid loss people feel more favorably toward situations that start off negatively but end positively (even when compared to positive situations)
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Social exchange theory
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suggests that humans interact in ways that maximize reward and minimize cost
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Self-presentation
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self-presentation, particularly positive self-presentation, is an important influence on behavior we act in ways that are in line with our attitudes or in ways that will be accepted by others
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Self-monitoring
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the process by which people pay close attention to their actions often, as a result, people change their behaviors to be more favorable
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Impression management
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behaving in ways that might make a good impression
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Social facilitation
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the tendency for the presence of others to either enhance or hinder performance ex. ROBERT ZAJONC: found that the presence of other helps with easy tasks but hinders complex tasks
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Social comparison
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evaluating one's own actions, abilities, opinions, and ideas by comparing them to those of others because these "others" are generally familiar people from our own social group or strata, social comparison has been used as an argument against mainstreaming ex. when children with difficulties are thrown into classes with children without such difficulties, the comparison may result in lower self-esteem for the children with problems
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Role
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the set of behavior norms that seem suitable for a particular person
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Morton Deutsch
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Deutsch was the first psychologist to use the Prisoner's Dilemma to study trust between small groups or pairings of individuals used the prisoner's dilemma and the trucking company game story to illustrate the struggle between cooperation and competition
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Prisoner's dilemma
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Deutsch was the first psychologist to use the Prisoner's Dilemma to study trust between small groups or pairings of individuals Premise: if 2 criminal cohorts are detained separately and charged with the crime, the best strategy is for neither to talk this way, no information will be given but because a person can never be sure what the other might do (perhaps a plea bargain and testify against him), remaining silent is a gamble that requires trust
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Trucking company game
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game describes 2 companies that can choose to cooperate 9and agree on high fixed prices) or compete against each other with lower prices the best strategy would be to cooperate and agree on high prices, but because one company cannot totally trust the other, they choose to compete - similar to prisoner's dilemma but in ECONOMIC terms
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Equity theory
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people feel most comfortable in situations in which rewards and punishments are equal, fitting, or highly logical - overbenefited people tend to feel guilty random or illogical punishments make people anxious
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Overbenefited
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Equity theory: people feel most comfortable in situations in which rewards and punishments are equal, fitting, or highly logical these people tend to feel guilty random or illogical punishments make people anxious
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Stimulus-overload theory
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STANLEY MILGRAM explains why urbanites are less prosocial than country people are; urbanites don't need any more interaction
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Reciprocal interaction
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the constant exchange of influences between people, is a constant factor in our behavior
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Conformity
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going along with real or perceived group pressure Compliance: people may go along publicly but not privacy Acceptance: change actions and beliefs to conform Dissenter: an individual is more likely to conform when: - there is a majority opinion - the majority has a unanimous position - the majority has high status, or the individual is concerned with her status - the situation is in public - the individual was previously committed to another position - the individual has low self-esteem - the individual scores high on a measure of authoritarianism
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When is an individual most likely to conform?
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an individual is more likely to conform when: - there is a majority opinion - the majority has a unanimous position - the majority has high status, or the individual is concerned with her status - the situation is in public - the individual was previously committed to another position - the individual has low self-esteem - the individual scores high on a measure of authoritarianism
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Reactance
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the refusal to conform that may result of a blantant attempt to control - people will often not conform if they are forewarned that others will attempt to change them
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Stanley Milgram
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- Study: participants were given the role of "teacher" and ordered by the experimenter to administer "painful shocks" to a "learner" in an adjacent room when the learner provided an incorrect response (no one actually being shocked, learner was a confederate) - Experiment explored how people respond to the orders of others - Conditions that facilitate conformity: remoteness of the victim, proximity of the experimenter/commander, a legitimate-seeming commander, and the conformity of the subjects - Subjects went along with the experiment 66% of the time - Used to explain the actions of Nazi war criminals - Experiment upset many participants, raised ethical questions in research
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What conditions facilitate conformity?
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Stanley Milgram - remoteness of the victim, proximity of the experimenter/commander, a legitimate-seeming commander, and the conformity of the subjects
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Philip Zimbardo
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Working off Stanley Milgram's experiment - Found that people who were wearing hoods (and so DEINDIVIDUATED) were more willing to administer higher levels of shock than people without hoods - PRISON SIMULATION EXPERIMENTS: normal subjects could easily be transformed into sadistic prison guards - Showed people will step into some surprising roles - found that antisocial behavior positively correlates with population density - he left broken-down cars in NYC and CA, monitored by cameras- the car in NYC was stripped and destroyed within 10 min, in CA it was left untouched for 3 days
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Solomon Asch
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- Had subjects listen to the staged "opinion" of others about which lines on a board were equal - The subjects then gave their own opinion - Subjects conformed to the clearly incorrect opinion of others about 33 percent of the time - Unanimity seemed to be the influential factor
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Muzafer Sherif
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- Found the people's descriptions of the AUTOKINETIC EFFECT were influenced by other's descriptions - - showed that win/lose game-type competition can trigger serious conflict in groups - ROBBERS' CAVE EXPERIMENT: (study about prejudice) showed that group conflict is most effectively overcome by the need for cooperative attention to a higher SUPERORDINATE GOAL
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What factors influence how likely an individual speaker is to change a listener's attitude?
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The speaker is: - expert and/or trustworthy - similar to the listener - acceptable to the listener - overheard rather than obviously trying to influence - the content is anecdotal, emotional, or shocking - the speaker is part of a two-person debate rather than one-sided argument
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R.E. Petty and J.T. Cacioppo
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- ELABORATION LIKELIHOOD MODEL OF PERSUASION: people who are involved in an issue listen to the strength of the arguments in the issue rather than more superficial factors, such as the characteristics of the speaker
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Elaboration Likelihood Model of Persuasion
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- R.E. Petty and J.T. Cacioppo - ELABORATION LIKELIHOOD MODEL OF PERSUASION: people who are involved in an issue listen to the strength of the arguments in the issue rather than more superficial factors, such as the characteristics of the speaker
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Sleeper effect
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explains why persuasive communication from a source of low credibility may become more acceptable after the fact
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Innoculation Theory
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McGuire: asserts that people's beliefs are vulnerable if they have never faced a challenge - once they have experienced a challenge to their opinions, however, they are less vulnerable - challenge is like a vaccination
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Deindividuation
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occurs when individual identity or accountability is de-emphasized - this may be the result of mingling in a crowd, wearing uniforms, or otherwise adopting a larger group identity
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The Kitty Genovese Case
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- the murder of a woman witnessed by scores of people - BYSTANDER EFFECT: people are less likely to help when other's are present
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Bystander effect
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- people are less likely to help when other's are present - Kitty Genovese Case
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Diffusion of Responsibility
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the tendency that the larder the group, the less likely individuals in the group will act or take responsibility - Ex. Genovese case: the more bystanders nearby, the less likely anyone will help, everyone waits for someone else to act--> this is the result of DEINDIVIDUATION
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Social loafing
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the tendency to work less hard in a group as the result of diffusion of responsibility - it is guarded against when each individual is closely monitored
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Competition for scarce resources...
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causes conflict in a group
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Robber's cave experiment
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Muzafer Sherif - ROBBERS' CAVE EXPERIMENT: (study about prejudice) showed that group conflict is most effectively overcome by the need for cooperative attention to a higher SUPERORDINATE GOAL
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Contact with the opposing party....
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decreases conflict
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Group polarization
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James Stoner - group discussion generally serves to strengthen the already dominant point of view - explains RISKY SHIFT (why groups will take greater risks than individuals)
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James Stoner
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- Studied Group Polarization - group discussion generally serves to strengthen the already dominant point of view - explains RISKY SHIFT (why groups will take greater risks than individuals)
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Risky Shift
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groups take greater risks than individuals
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Groupthing
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- Irving Janis - this is likely to occur in a group that has unquestioned beliefs, pressure to conform, invulnerability, censors, cohesiveness within, isolation from without, and a strong leader
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Irving Janis
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- GROUPTHINK - this is likely to occur in a group that has unquestioned beliefs, pressure to conform, invulnerability, censors, cohesiveness within, isolation from without, and a strong leader
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Pluralistic Ignorance
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when most of the people in a group privately disagree with something but incorrectly believe that most people in the group agree with it
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Kenneth and Mamie Clark
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DOLL PREFERENCE STUDIES - factored into the Brown vs. Board of Education 1954 Supreme Court Case - study demonstrated the negative effects that group segregation had on African-American children's self-esteem - AA children thought the white dolls were better
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Ingroup/Outgroup bias
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- When individuals in one group think their members have more positive qualities and fewer negative qualities than members of the other group even though the qualities are the same in each - This is the basis for prejudice
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We are attracted to people who are...
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1. Near us, because we get to know them (propinquity) 2. Physically attractive 3. Have attitudes similar to our own 4. Like us back (reciprocity)
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Propinquity
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we are attracted people who are near us, because we get to know them
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Opposites...
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DO NOT ATTRACT
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Reciprocity of disclosure
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sharing secrets/feelings, facilitates emotional closeness
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Excitation-transfer theory
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sometimes we attribute our excitement or physiological arousal about one thing to something else
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Mere-exposure effect
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how stimuli are rated the more we see or experience something the more positively we rate it
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Richard Lazarus
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studied stress and coping - problem-focused coping (which is changing the stressor) and emotion focus coping (which is changing our response to a stressor)
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Problem-focused coping
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Richard Lazarus - changing the stressor
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Emotion-focused coping
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Richard Lazarus - changing our response to a stressor
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Objective self-awareness
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achieved through self-perception, high self-monitoring, internality, and self-efficacy - Some experiments will facilitate object self-awareness by having subjects perform tasks while looking in a mirror - Deindividualization would work against objective self-awareness
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Door-in-the-face
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sales tactic - people ask for more than the would ever get and then "settle" for less (the realistic amount hoped for)
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Foot-in-the-door phenomenon
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how doing a small favor makes people more willing to do larger ones later
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Social support network
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effects on mental health have emerged as an area of study that combines social and clinical ideas
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J. Rodin and E. Langer
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nursing home residents who had plants to care for have better health and lower mortality rates
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Bogus pipeline
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instrument that measures physiological reactions in order to measure the trustfulness of attitude self-reporting
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Peter principle
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people are promoted at work until the reach a position of incompetence, the position in which they remain
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Stuart Valins
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studied environmental influences on behavior - Architecture matters: students in long-corridor dorms feel more stressed and withdrawn than students in suite-style dorms
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Leonard Berkowitz
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- FRUSTRATION-AGGRESSION HYPOTHESIS a relationship between frustration in achieving a goal (no matter how small) and the show of aggression
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Frustration-Aggression Hypothesis
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Leonard Berkowitz a relationship between frustration in achieving a goal (no matter how small) and the show of aggression
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M. Rokeach
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racial bias and the similarity of beliefs people prefer to be with like-minded people more than with like-skinned people - racial bias decreases as attitude similarity between people increases
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M. Fischbein and I. Ajzen
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Theory of reasoned action - people's behavior in a given situation is determined by their attitude about the situation and social norms
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Theory of reasoned action
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M. Fischbein and I. Ajzen - people's behavior in a given situation is determined by their attitude about the situation and social norms
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Cross-cultural research
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- determining whether Western ways of conceptualizing or behaving are the same as the ways of other cutlures ex. Hazel Markus: found that Eastern countries in contrast to Wetern, value INTERDEPENDENCE OVER INDEPENDENCE Japan- interdependence emphasized- individuals more likely to demonstrate conformity, modesty and pessimism US- independence emphasized- individuals are more likely to show optimism, self-enhancement, and individuality
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Hazel Markus: West vs. East
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CROSS-CULTURAL RESEARCH ex. Hazel Markus: found that Eastern countries in contrast to Wetern, value INTERDEPENDENCE OVER INDEPENDENCE Japan- interdependence emphasized- individuals more likely to demonstrate conformity, modesty and pessimism US- independence emphasized- individuals are more likely to show optimism, self-enhancement, and individuality
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In countries where interdependence is emphasized, individuals are more likely to demonstrate...
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Japan- interdependence emphasized- individuals more likely to demonstrate conformity, modesty and pessimism
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In countries where independence is emphasized, individuals are more likely to demonstrate....
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US- independence emphasized- individuals are more likely to show optimism, self-enhancement, and individuality
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Elaine Hatfield
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2 types of LOVE: - Passionate love: intense longing for the union for the union with another and a state of profound physiological arousal - Companionate love: the affection we feel for those with whom our lives are deeply entwined - Pasionate love, which is based on biophysiological system shared with other primates, is a powerful emotion that can be both positive (when the love is reciprocated) and negative (when the love is unrequited). - Companionate love, is achieved via mutual trust, respect, and commitment and often characterizes later stages of relationships
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According to Hatfield the 2 types of love are...
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- Passionate love: intense longing for the union for the union with another and a state of profound physiological arousal - Companionate love: the affection we feel for those with whom our lives are deeply entwined
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Paul Ekman
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humans have 6 basic emotions: sadness, happiness, fear, anger, surprise, disgust He drew this conclusion from cross-cultural studies that show that individuals in a variety of different cultures were able to recognize facial expressions corresponding to these 6 emotions
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What are the 6 basic emotions?
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Paul Ekman sadness, happiness, fear, anger, surprise, disgust
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FACS coding
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Facial Action Coding System -used for coding facial expressions for emotion - this coding can help determine whether a smile is genuine or fake
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Reciprocal socialization
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when two parties (ex. parent and child) adapt to or are socialized by each other - ex. parents pick up new lingo from children; children learn rules and traditions
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Harold Kelley
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the attributions we make about our actions of those of others are usually accurate - we base this on the consistency, distinctiveness and consensus of the action
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Industrial/Organizational Psychology
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the branch of psychology that deals with the workplace work to increase an organization's efficiency and functionality by improving the performance and well-being of the people in the organization
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Walter Dill Scott
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I/O Psych on the of the first people to apply psychology principles to business, by employing psychological principles in advertising - involved in helping the military to implement psychological testing and aid with personnel selection
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Henry Landsberger
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I/O Psych HAWTHORN EFFECT (1995) - when he was analyzing old data (1920) in order to increase worker productivity at Hawthorn Works - the researchers reported that anything they did increased productivity, Landsberger postulated that this was because people's performance changes when they are being observed
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Hawthorn Effect
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I/O Psych Henry Landsberger (1995) - when he was analyzing old data (1920) in order to increase worker productivity at Hawthorn Works - the researchers reported that anything they did increased productivity, Landsberger postulated that this was because people's performance changes when they are being observed
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Muzafer Sherif
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I/O Psych ROBBERS CAVE EXPERIMENTS 2 groups of 12 year old boys attended a summer camp - observed 3 phases of group dynamics: 1. in-group phase were people bonded with their own groups 2. the friction phase, where the 2 groups met and became competitive with one another 3. integration phase, the 2 teams had to work together toward a common goal that neither group could accomplish alone
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What are Muzafer Sherif's 3 phases of group dynamics?
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1. ingroup 2. friction 3. integration
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Sociotechnical systems
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I/O Psych a method of work design that acknowledges the interaction between people and technology in the workplace
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Sunk cost
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an expense that has been incurred and cannot be recovered the best strategy is to ignore these when making decisions, because the money that has already been spent is irrelevant to the future