SCM 301 Chelko Exam 1 (Part 2) – Flashcards
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question
Deliver (SCOR) Order, Warehouse, Transportation & Installation Management for Stocked, Make-to-Order, Engineer-to-Order Products
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1. All order management steps from customer inquiries & quotes to shipments & transportation selection 2. Warehouse management—receive & pick, product to load & ship 3. Receive & verify product at customer site---install if necessary 4. Invoicing 5. Manage deliver business performance, FG inventories, capital assets, transportation, etc
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Return (SCOR) Return of Raw Materials to Supplier & Receipt of Returns of Finished Goods from Customers, includes Defective products, Excess Products, MRO Products
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1. All return defective product steps from authorization to disposition (replacement or credit) 2. Ditto MROs (Maintenance, Repair, and Ops supplies) and excess products 3. Reverse supply chains 4. Manage return business performance, returned inventory, transportation, network config, and capital assets
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SCOR to Supply Chain Model
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1. Raw Material Producer (Source) 2. Manufacturing Plant (Make) 3. Distributor/Wholesaler (Deliver) 4. Retailer (Deliver) 5. Customer (Deliver)
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Supply Chain Structure
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Look more like a web or network and less like an actual chain structure. Supply chains consist of all stages involving (either directly or indirectly) in fulfilling customer requests.
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