review quiz 9 – Flashcards

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question
Use of the charge description master has made manual coding by HIM coders obsolete.
answer
False
question
The term "hard coding" refers to:
answer
CPT codes that appear in the hospital's chargemaster
question
Which provider order entry system is usually more reliable, paper-based or electronic? Why?
answer
The provider order entry system that is usually more reliable is electronic because the charge for the service or supply is entered at the point of service and automatically transferred to the patient account and posted to the patient claim. The paper system leaves more room for error
question
. In healthcare settings, the record of the cash the facility will receive for the services it has provided is known as which of the following terms?
answer
Accounts receivable
question
List the ways discrepancies between submitted charges and paid charges are reconciled by the provider.
answer
The ways that discrepancies between submitted charges and paid charges can be reconciled is by the provider contacting the patient to collect the outstanding deductible or copayment. In addition the facility needs to determine whether the claim can be corrected and resubmitted, if it cannot the facility has to write it off or make an adjustment on the patients account.
question
Which entity is responsible for processing Part A claims and hospital-based Part B claims for institutional services on behalf of Medicare?
answer
Medicare Administrative Contractor
question
What risk areas are concerns when the charge description master is not properly maintained and revised?
answer
compliance violations and lost reimbursements, Overpayment Underpayment Undercharging for services Claims rejections Fines Penalties
question
CDM
answer
A current and accurate CDM is vital for proper reimbursement. Also, there are negative impacts that may result from an inaccurate CDM. Some of the negative impacts are: overpayment, underpayment, undercharging for services, claims rejections, fines and penalties.
question
. Aging of accounts is the practice of counting the days, generally in ____ increments, from the time a bill has been sent to the payer to the current day.
answer
30-day page 253
question
Which of the following is the definition of revenue cycle management?
answer
Coordination of all administrative and clinical functions that contribute to the capture, management, and collection of patient service revenue
question
What are two roles of EDI in claims processing?(page 254)
answer
1.to make sure the EOBs and the MSNs are provided to the facility. 2. is that the EDI reports claim rejections, denials, and payments to the facility
question
The difference between what is charged and what is paid is known as
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Contractual allowance
question
. Facility B just completed an analysis of its alarmingly high balance of unpaid claim amounts. What are some key performance indicators a provider's RCM team could use to learn the reason(s) for the surge in unpaid balances?
answer
Some key performance indicators a provider's RCM team could use to learn the reasons for the surge in unpaid balances could be the days from discharge to coded, the percentage of denials from the third party payers, percentage of late charges, percentage of returned claims for corrections.
question
Most facilities begin counting days in accounts receivable at which of the following times?
answer
Once the claim is submitted to third-party payer p. 523
question
What are two sources of new charge description master codes?
answer
One source of new codes is the CMS release of updates to codes and billing guidance; the other is performance of new services at the healthcare provider that require line items to be added to the system.
question
How do providers decide what optimal performance is for units of their facility?
answer
Providers define optimal performance for units of the facility by establishing key performance indicators (KPI) which represent the areas that need to be improved. And by setting a standard for each indicator which can be measured to gauge performance improvement.
question
How has HIPAA changed claims processing?
answer
How has HIPAA changed claims processing?
question
Describe at least three sources of errors that cause claim denials.
answer
sources of errors that can cause claim denials are invalid procedure, invalid revenue code, the code is not recognized or service unit out of range for procedure and data entry mistakes
question
. List the ways discrepancies between submitted charges and paid charges are reconciled by the provider.. (Page 254)
answer
The ways that discrepancies between submitted charges and paid charges can be reconciled is by the provider contacting the patient to collect the outstanding deductible or copayment. In addition the facility needs to determine whether the claim can be corrected and resubmitted, if it cannot the facility has to write it off or make an adjustment on the patients account. When batches of EOBs, MSNs, and RAs are received via the 835A or 835B electronic format, accounting personnel check the amount owed by the patient (listed as not covered on the EOB or MSN), and collections personnel contact the patient to collect deductibles, copayments, and charges remaining. Accounting personnel also check RAs for denied claims to determine whether corrected claims should be submitted to the insurer. When they cannot receive further payment from insurers or insureds, billing personnel write off the patients' accounts and the revenue cycle ends.
question
Which entity is responsible for processing Part A claims and hospital-based Part B claims for institutional services on behalf of Medicare?
answer
Fiscal Intermediary
question
Which of the following is not used to reconcile accounts in the patient accounting department?
answer
Medicare Code Editor
question
At what point in the claim process is the claim edited by the OCE?
answer
After coding and before claim is submitted
question
What does the acronym OCE stand for?
answer
Outpatient Code Editor
question
Know the names of the different claim forms used and their electronic counterparts. P 253 As of Oct 2003
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*facilities: -Paper UB04 or CMS -1450 -Electronic 837I *Physician: -Paper CMS 1500 -Electronic 837P
question
Know the basic steps of the revenue cycle process. (PPS CCC PB) page 255
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1) Patient present to hospital 2) Patient information collected, demographic and payer 3) Services rendered 4) Charge items are captured 5) Coding 6) Claims submitted to payer 7) Payer processes claim 8) Balance billed to other payers/patient
question
Be able to identify/name 2 performance indicators for the revenue cycle. (DDAPPPL)
answer
1) DNFB - days not final billed 2) DNFC - days not final coded 3) AR Days - days in account receivable 4) Percentage and/or amount of write offs 5) Percentage of clean claims 6) Percentage of denials or returned claims 7) Late charges
question
. Facility B just completed an analysis of its alarmingly high balance of unpaid claim amounts. What are some key performance indicators a provider's RCM team could use to learn the reason(s) for the surge in unpaid balances?
answer
Some key performance indicators a provider's RCM team could use to learn the reasons for the surge in unpaid balances could be the days from discharge to coded, the percentage of denials from the third party payers, percentage of late charges, percentage of returned claims for corrections.
question
How do providers decide what optimal performance is for units of their facility ? p. 255
answer
Providers define optimal performance for units of the facility by establishing key performance indicators (KPI) which represent the areas that need to be improved. And by setting a standard for each indicator which can be measured to gauge performance improvement.
question
What are the two parts of Administrative Simplification?
answer
Development and implementation of standardized health-related financial and administrative activities electronically, and the implementation of privacy and security procedures to prevent the misuse of health information by ensuring confidentiality.
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