Principles of Communication exam 2 – Flashcards

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power comes from the respect, liking, and trust of others; the ability to influence others by virtue of the degree to which one is liked or respected.
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referent
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"Deserter," "Dominator," "Recognition Seeker," and "Aggressor" are all examples of
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dysfunctional roles
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Which leadership style relies on legitimate, coercive, and reward power to influence others?
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Authoritarian
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Research indicates that high-achieving teams___
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have a competitive climate
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You are the creative director for a successful advertising agency. An important client has requested that your agency come up with a new ad campaign for one of the their most popular products. Account services wants to be able to present this campaign to the client in two days. This has the potential to be an incredibly stressful project. Which type of leadership style might be most effective if you want to complete the project by the deadline?
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Authoritarian
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Which type of follower is energetically and passionately engaged but sometimes has difficulty compromising and getting along with others?
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Activist
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According to research, which leadership style is most highly correlated with success?
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democratic
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Which group role reconciles disagreements and reduces tensions by giving group members a chance to explore their differences?
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Harmonizer Reliever
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David and his group are getting together today to work on their class project. This is only the second meeting they've had since they first met three weeks ago. Since then everyone has been enthusiastically working on their own to complete assigned tasks. After reviewing the contributions, though, it's clear that the project is not coming together. The content is fragmented and the individual sections don't fit together well. David's a bit confused about why the project turned out the way it did. As project manager, David kept in contact with everyone during the course of the project and tried to keep the group on track. That being said, which of the following reasons may best explain why the team ended up with this particular outcome?
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There was a lack of interaction among team members.
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Rodrigo relies on his mother to convey information to other family members. Rodrigo's family is interacting through a______
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wheel network
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A group's collective striving for unanimity that discourages realistic appraisals of alternatives to its chosen decision is called __________
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groupthink
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The decline in efficiency that occurs when there is a shortage of the information that is necessary to operate effectively is called __________
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information overload
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The totality of forces that causes members to feel themselves part of a group and makes them want to remain in that group is called __________.
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Cohesiveness
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Which of the following options is an example of majority control in a group?
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presidential elections
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When members in a problem-solving group openly defend their positions and question those of others, they are in the __________ stage.
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conflict
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_________ are used in market research by sponsoring organizations to survey potential users or the public at large regarding a new product or idea.
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focus group
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Which of the following tasks is most likely to benefit from group input?
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Deciding where a family should stop for dinner
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According to most structured problem-solving approaches developed in the last century, which of the following steps should be the first task of a problem-solving group?
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Determine the group's goals
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A __________ pattern organizes a speech based on chronology.
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Chronological
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A(n) __________ is a specific case used to demonstrate a general idea.
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example
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Many teachers suggest that your __________ should have just enough information listed to jog your memory but not enough to get lost in.
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speaking notes
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A __________ pattern organizes a speech by arranging points according to their physical location.
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space pattern
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Audiences tend to listen more carefully during the __________ of a speech.
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beginning and ending
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Which of the following options is considered to be the ideal number of main points in a formal outline?
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3-5
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Creating a reason for your audience to want to listen and learn from your speech is known as _______
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attention getter
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An informative specific-purpose statement will usually be worded to stress _______________
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the audience knowledge, ability or both
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Bill accepts Joe's uncomfortable quirkiness because Joe makes him laugh a lot. Based what we know, what can be inferred?
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The rewards of Joe's humor outweigh the cost of his quirkiness.
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Carlos usually spends a lot of time surfing. He values the time he has in the ocean alone with his thoughts and the waves. It's something he really feels like he needs. He recently met a very exciting woman named Amy. He's been spending a lot of his time with Amy. He enjoys the always-thrilling time they spend together, but he wishes he could surf more like he used to. He feels like surfing is a part of his identity that is now missing. What type of tension is he most likely feeling?
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connection vs. autonomy
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Recent research shows that women often build friendships through shared positive feelings, whereas men often build friendships through _______________.
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shared activities
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___________ is the process of deliberately revealing information about oneself that is significant and that would not be normally known by others.
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self-disclosure
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The social penetration model is used to describe which two dimensions of communication?
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Breadth and depth
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Communicators seek important but inherently incompatible goals throughout virtually all of their relationships. The conflicts that arise when two opposing or incompatible forces exist simultaneously are called _________________
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Dialectical Perspective
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Patrice is giving a speech in front of her class. She keeps shifting nervously back and forth. Patrice is not aware that she is shifting, but her classmates are. According to the Johari Window, which window or area would this fall under?
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the blind area
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In the developmental model, which stage of conversation development is the one in which people get acquainted by making "small talk"?
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experimenting stage
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