Operations Management #2
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All of the following are common objectives of layout studies EXCEPT to:
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minimize the number of workstations.
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A _____ layout is an arrangement based on the sequence of operations that are performed during the manufacturing of a good or delivery of a service.
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product
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A _____ layout consists of a functional grouping of equipment or activities that do similar work.
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process
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A _____ layout is an arrangement based on self-contained groups of equipment needed to produce a particular set of goods or services.
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cellular
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The typical layout of facilities in a pizza restaurant would be an example of a _____ layout.
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product
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The production of large goods such as airplanes is best accomplished using a _____ layout.
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Fixed-Position
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Identify an advantage of product layouts.
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lower work-in-progress inventories
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Which of the following statements is NOT true about fixed-position layouts?
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The volume of demand is very high
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Which of the following statements is NOT true about cellular layout
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Workers concentrate more on moving parts of the machines rather than on production.
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All of the following are limitations of process layouts EXCEPT:
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Diverse range of products
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_____ layout is used for high volumes of demand and setup requirements.
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product
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_____ classifies parts into families so that cellular layouts can be effectively used.
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group technologies
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Which of the following is NOT a common reason for facility layout studies?
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A new material supplier is used
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The typical layout of facilities in a legal office would be an example of a _____ layout.
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process
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_____ occurs whenever one stage completes work and no units from the previous stage are awaiting processing.
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Lack-of-work delay
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An assembly line with 28 activities is to be balanced. The total amount of time required for all 28 activities is 39 minutes. The line will operate for 450 minutes per day. What must the cycle time be to achieve an output rate of 400 units/day?
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1.125 minutes
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An assembly line with 28 operations is to be balanced. The total amount of time required for all 28 operations is 39 minutes. The longest operation takes 2.2 minutes and the shortest takes 0.8 minutes. The line will operate for 450 minutes per day.
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min cycle time = 0.8; max cycle time = 39; output rate = 204.5
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Which of the following statements is NOT true of ERP systems?
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Each application has its own independent database
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Database systems, artificial intelligence programs, and voice-recognition software are examples of _____.
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soft technology
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_____ consist of two or more computer-controlled machines or robots linked by automated handling devices such as transfer machines, conveyors, and transport systems.
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Flexible manufacturing systems
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_____ involves computer control of a manufacturing process, such as determining tool movements and cutting speeds.
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Computer-aided manufacturing (CAM) systems
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Which of the following enables engineers to design, analyze, test, simulate, and manufacture products before they physically exist?
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Computer-aided design/computer-aided engineering (CAD/CAE) systems
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Computer-aided manufacturing (CAM) has advantages over conventional manufacturing approaches under many conditions. Which of the following is NOT such a condition?
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When homogeneous parts are manufactured
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According to the National Research Council, companies with computer-integrated manufacturing system experience have been able to _____.
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decrease engineering design costs by up to 30 percent
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Which of the following statements is TRUE about enterprise resource planning (ERP) systems?
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Customer ordering and production scheduling are its real-time transaction processing systems.
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Which of the following would NOT be included in a typical customer relationship management (CRM) system?
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Supply-chain inventory management
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Customer relationship management (CRM) helps firms gain competitive advantage by all of the following EXCEPT:
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by providing real-time transaction processing
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Information technology has significantly affected health care. Which of the following is NOT an outcome?
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faster exchange of hand written charts between physicians and nurses
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Which of the following is NOT an activity handled by a return facilitator?
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Recommending a new supplier
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Apple computer would best be described as what type of company?
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Business to customer (B2C)
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General Electric (GE) would best be described as what type of company?
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Business to Business (B2B)
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In order to increase value, an organization must do all of the following EXCEPT:
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keep the proportion of price or cost to perceived benefits constant.
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_____ is defined as the perception of the benefits associated with a good, service, or bundle of goods and services in relation to what buyers are willing to pay for them.
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Value
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A competitively dominant customer experience is often called a _____.
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value proposition
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Which of the following statements in the perspective of a value chain is TRUE?
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Pre- and postproduction services complete the ownership cycle for a good or service.
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In the value chain model for a hospital, patients, drugs, and staff would be considered as _____.
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Inputs
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For a restaurant, order taking, bill payment, and home delivery would be considered as _____.
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Processes
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Which of the following is NOT a value chain process?
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open-ended processes
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In the value chain model for a hospital, pharmaceutical companies and organ donors would be considered as _____.
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Suppliers
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In the context of the perspectives of a value chain, product and service guarantees, contract negotiations and consulting services would be considered as _____.
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preproduction services
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In the context of the perspectives of a value chain, training and transportation delivery services for customers would be considered as _____.
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Postproduction services
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The operational structure of a value chain deals with the ____.
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Configuration of resources
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The control of Walmart's value chain is _____, while the control of General Electric's is _____.
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Centralized; decentralized
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_____ is the process of managing information, physical goods, and services to ensure their availability at the right place, at the right time, at the right cost, at the right quantity, and with the highest attention to quality.
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Value Chain Integration
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_____ refers to acquiring capabilities in the value (supply) chain toward distributions or even customers.
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Forward Integration
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_____ refers to the process of acquiring and consolidating elements of a value chain to achieve more control.
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Verticale Integration
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The first, second, and third waves of outsourcing experienced by the United States involve _____ respectively.
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goods-producing jobs, simple service work, and skilled knowledge work
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Which one of the following statements is FALSE?
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Social sustainability includes a commitment from an organization to improve the quality of life through industry-community partnerships.
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A firm that specializes in certain types of goods-producing activities, such as customized design, manufacturing, assembly, and packaging, and works for end users is called a _____.
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Contract Manufactorer
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A push system _____.
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can reduce transportation costs by using full-truckload shipments
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Which of the following is NOT a basic function of the Supply Chain Operations Reference (SCOR) model?
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Control
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A(n) _____ produces only what is needed at upstream stages in the supply chain in response to customer demand signals.
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Pull System
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Which of the following is TRUE regarding a responsive supply chain?
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Product life cycles are short and change often because of innovation.
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The function of Supply Chain Operations Reference (SCOR) model function that entails procuring goods and services to meet planned or actual demand is called _____.
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source
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Which one of the following statements about sustainable supply chains is FALSE?
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Reverse logistics includes using raw materials and parts to assemble new finished goods.
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Which one of the following statements is FALSE?
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Apple and Nordstrom companies are examples of having push supply chains.
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Where in its supply chain does Dell Inc. begin to use a pull system?
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Supplier
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_____ is the process of delaying product customization until the product is closer to the customer at the end of a supply chain.
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Postponement
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Which one of the following statements is FALSE?
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Postponement is a form of manufacturing
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Which one of the following statements is FALSE?
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General Motors pushes finished goods from its dealers to the customers.
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The point in the supply chain that separates the push system from the pull system is called the _____.
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push-pull boundary
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A(n) _____ produces goods in advance of customer demand using a forecast of sales and moves them to points of sale where they are stored as finished goods inventory.
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Push system
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_____ is a manufactured good recovery option in which a physical good is disassembled and the parts or the scrap materials are sold to other suppliers.
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Recycling
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A(n) _____ seeks to balance capacity and demand, might use only a few large distribution centers, and minimize costs of routing products from factories to retail stores and customers.
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Efficient Supply Chain
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A contract manufacturer can offer significant competitive advantages. Which one of the following is NOT an advantage of using a contract manufacturer?
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Standardized goods in regional markets
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The basic purpose of a(n) _____ is to coordinate the flow of materials, services, and information among its elements to maximize customer value.
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Supply Chain
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Managing the flow of goods and materials from the customers toward either suppliers, distributers, or manufacturers for the purpose of reuse, resale, or disposal through the supply chain is called the _____.
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Reverse logistics
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A Pull system _____.
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Waits for customer orders
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The function of Supply Chain Operations Reference (SCOR) model function that entails all order management activities from processing customer orders to routing shipments, managing goods at distribution centers, and invoicing the customer is called _____.
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Deliver
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An assignment problem with four jobs to be performed and four employees to do these jobs will have how many constraints?
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8
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A transportation problem with four factories and four warehouses will have how many decision variables?
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16
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An assignment model ___.
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Will have decision variables being binary
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The problem which deals with the distribution of goods from several sources to several destinations is the ________.
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Transportation Problem
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The difference between the transportation and assignment problems is that ________.
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Each supply and demand value is 1 in the assignment problem
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In an assignment problem, ________.
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None of the alternatives is correct
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The assignment problem is a special case of the ________.
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Transportation problem
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________ represent a restriction on decision variable values for a linear programming problem.
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Constraints
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The area that contains the values that satisfies all the constraints in a linear programming problem is known as the ________ space.
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Feasible solution
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The optimal solution for a linear programming problem will always occur ________.
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At an extreme point
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For a less than or equal to (<) constraint the shadow price represents the ________.
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maximum amount you would be willing to pay for one additional unit of a resource (constraint right-hand-side)
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A company produces product A and product B. Each product must go through two processes. Each A produced requires five hours in process 1 and two hours in process 2. Each B produced requires three hours in process 1 and six hours in process 2. There are 160 hours of capacity available each week in each process. Each A produced generates $9.00 in profit for the company. Each B produced generates $6.00 in profit for the company. To maximize profit, the company's objective function is ________.
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$9.00A + $6.00B
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A company produces product A and product B. Each product must go through two processes. Each A produced requires five hours in process 1 and two hours in process 2. Each B produced requires three hours in process 1 and six hours in process 2. There are 160 hours of capacity available each week in each process. Each A produced generates $9.00 in profit for the company. Each B produced generates $6.00 in profit for the company. The capacity constraint for process 1 is represented by ________.
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5A + 3B <= 160
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A company produces product A and product B. Each product must go through two processes. Each A produced requires five hours in process 1 and two hours in process 2. Each B produced requires three hours in process 1 and six hours in process 2. There are 160 hours of capacity available each week in each process. Each A produced generates $9.00 in profit for the company. Each B produced generates $6.00 in profit for the company. The capacity constraint for Process 2 is represented by ________.
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2A + 6B <= 160
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A company produces product A and product B. Each product must go through two processes. Each A produced requires five hours in process 1 and two hours in process 2. Each B produced requires three hours in process 1 and six hours in process 2. There are 160 hours of capacity available each week in each process. Each A produced generates $9.00 in profit for the company. Each B produced generates $6.00 in profit for the company. If the company produces 10 units of A and 12 units of B the value of the objective function is equal to ________.
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$162
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A company produces product A and product B. Each product must go through two processes. Each A produced requires five hours in process 1 and two hours in process 2. Each B produced requires three hours in process 1 and six hours in process 2. There are 160 hours of capacity available each week in each process. Each A produced generates $9.00 in profit for the company. Each B produced generates $6.00 in profit for the company. If the company produces 10 units of A and 12 units of B the amount of slack (in hours) for process 1 is ________.
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74 hours
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In the linear programming formulation of a transportation network, ________.
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All of the above are correct
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Which of the following is not true regarding the linear programming formulation of a transportation problem?
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The number of constraints is (number of origins) x (number of destinations).
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In the general linear programming model of the assignment problem, ________.
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One agent is assigned to one and only one task.
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In the linear programming formulation of the transportation problem, the cost of transporting one unit of the material from a supply point to a demand point appears in ________.
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The objective function only
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Network models like the transportation and transshipment problems are known to have ________.
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Integer Solution
