Nur 460 week 5 – Flashcards
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how many generations in nursing?
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4 soon to be 5
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when did nurses in the past retire?
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53-56 yo
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what will happen as baby boomers retire
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skilled workers will decrease
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what is a big issue with having numerous generation in a work force?
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members of each generation operate as if their values and expectations are universal *unquestioned assumptions can result in misinterpretation between generations
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cohorts of people who share birth years, history, and collective personality as a result of their defining expereinces
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generation
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what defines a generation
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historical political social events
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why is it an issues that each generation thinks everyone thinks like them?
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-each generation develops their own unique mental models that are logical and consistent with their lived experience -nature of work has changed overthe past 60 years -team based approach is used over a hierarchial structure -need more of a knowledge for the business of healthcare
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- biological effect of aging and the changing roles people play as they grow older; typically this produces changes in attitudes and social behaviors over time - while young people may be different from their elders today, they may become more like them as they age
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life cycle effect
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generational differences may be the byproduct of the unique historical and cultural experience in childhood and adolescence. This is when awareness of the wider world deepens and values are more strongly shaped.
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cohort effect
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major events such as wars, social movements, technological and scientific breakthroughs - these have an effect on all age groups but mores on the young because their values are not as firmly shaped.
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period effects
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generational diversity challenged created by differences in what?
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attitude belief work habits expectations of work
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nurse examples of each generation and years: Traditionalist baby boomers gen x mllennials
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1922-1943 - cherry ames 1946-1961 - nurse colleen mcmurphy 1961-1981 nurse hathway 1981-2003 johnson and johnson ads
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what is the silent generation and notables
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1925-1945 colin powell elvis the beatles MLK jr gloria steinhem sandra day oconnor
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characterisitics of this generation: loyal hard working dedicated conformist respect for authority personal responsiblity for work detail orientated
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silent generation
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life events of the silent generation
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children in WW2 korean war post depression children
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Traditionalist : core values family education communication media money/finances
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respect for authority, conformers, discipline -traditional nuclear -a dream -rotary phones, one on one, write a memo -put it away, pay cash
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what is the silent generation dismayed (discouraged) by?
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-perceived lack of professionalism of younger nurses -age related demeaning remarks -lack of attention to their ergonomic needs (injury on the job) -perceived lack of respect for experience and cumulative wisdom -inability to retire due to inadequate pension systems
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how to coach and motivate traditionalist
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-one on one coaching that is formal and gives specifics on how to improve -value on seniority and experience -hand written notes, plaques, and pictures with leaders are important signs of recognition
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when were the baby boomers and famous boomers
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1945-1965 bill gates clintons bush oprah steve jobs bruce springsteen jon steward
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life events for baby boomers
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post war boom suburbia childhood civil rights movement womens movement jfk rfk, mlk vietnam war
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what generation is: 78 million strong team oriented personal gratification forever young workaholic build a lifetime career lifelong learning and self improvement -have rewritten rules through life including workplace -largest cohort in workplace today
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baby boomers
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who is the most egocentric generation in history
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baby boomers
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what generation is delaying retirement for person or financial reasons -63% plan to work part time after retirement 5% never plan to retire
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baby boomers
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baby boomers 1946-64 core values family education communication media money/finances
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core values: optismism, involvement family: nuclear, disintegrating by 70s education: a birthright communication media: touch tone phones, call me anytime money/finances: buy now, pay later
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how to teach and motivate baby boomers
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let them know expereince is vital -show them where they can excel -focus on challenges -provide developmental expereinces, assignments to help skill development -interactive sessions and multiple learning options
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how to coach and motivate boomers
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-collegiality and participation in coaching relationships -peer to peer -lifelong learning as a way to improve performance -public recognition -perks like parking spaces, newsletter recognition, and professional award nominations
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what generation loves meetings, committees and making decisions
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baby boomers
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what years are generation x and examples of people
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1965-1985 princess diana obama will smith michael jordan cast of friends tiger woods
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gen x life events
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-firs PCs -HIV/AIDs -challenger disaster -fall of communism and berlin wall -desert storm
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what generation do these characteristics belong to: -multitask well -flexible/adaptable -independent -comfortable with technology -balance in life -prefer to work along -self reliant -used to change -want to get the job done
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generations Xers
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Generation x: core values family education communication media money/finances
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core values: skepticism, fun, informality family: latchkey kids education: a way to get there communication media: cell phones, call me at work money/finances: cautious and conservative
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disillusioned gen x
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-perceived unwillingness of traditionalists and boomers to become technologically competent -frequent negative comments about them and their generational cohorts -health care environments not evolving into the organization where they want to work
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how to teach and motivate gen xers
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-keep written materials brief -use bullets and highlight -provide technology based learned -use short term goals -keep them
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how to coach and motivate gen xers
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-need to demonstrate expertise and not be micormanaged -rapid progress towards goals -career advancement based on merit -paid time off or cash awards -participation in cutting edge projects
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when is the milennial generation and who is in it
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born after 1985 - mark zuckerberg -taylor swift -lebron james -princes william and harry -justin beiber
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life events of milennials
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digital age social media oklahoma cite and columbine
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what generations has these characteristics: -accept authority -balance work and personal life -direct -optimistic -rule follower -self confident -socially aware -team player -involved -culturally diverse
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millenials
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Milennials: core values family education communication media money/finances
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core values: realism, confidence, extreme fun and social family: merged families education: incredibly expensive communication media: texting, social media money/finances: earn to spend
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what is the disengaged millennial
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negative attitudes of older workers -media reports of poor working conditions in nursing and other professions -lack of cutting edge technology in workplace -lack of flexibility in workplace -lack of fun in workplace
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how to motivate and teach millennials
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-est clear expectations and goals -use interactive sessions involving teamwork -establish mentoring program -technology based learning opportunities
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how to coach and motivate millennials
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expect a lot of coaching and mentoring -want structure, guidance, and extensive orientation -personal feedback -opportunities for self development -flexible scheduling is key -high turnover if expectations are not met
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what generation has hypertext minds - leap around -do not use linear but a bricolage of thought process -able to read visual images -visual, spatial skills
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millenials
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how are millennials different in dealing with information
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- inductive discovery (learn best through discovery, not being told what to do) - attentional deployment (selective attention to what interest them) -fast response time
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situations most at risk for communication breakdown
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broken rules: mistakes lack of support incompetence poor teamwork disrespect micromanagement
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a consistent pattern of behavior designed to control, diminish, or devalute, a peer or group that creates a risk to health and or safety
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relational aggression
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what does horizontal hostility do
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dreams nurse of vitality and undermines institutional attempts to create a satified nursing workforce
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why does relational aggression occur?
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because it can because it is modeled because it is unchecked
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name calling bickering fault finding backstabbing gossip blaming criticism raising eyebrows
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overt relational aggression
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unfair assignments sarcasm eye rolling ignoring refusing to help sighing whinig isolation refusing to work with someone
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covert relational aggression
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deny their nursing identity of minimize their influence they see promoting their identify as a nurse diminishes their power or their standing with powerful others
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star complex
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these people hoard knowledge and leadership activities prefer to be surrounded by those who see them as the knowledgeable one undermine others confidence and competence
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the queen bee
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emotional state (anger, burnout) personality style beliefs and expectations inadequate communication and conflict resolution skills
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intrinsic factors
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workplace culture poor physican-nurse relationships task and time imperatives demands for efficiency and productivity
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extrinsic factors
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nurses still trained to be subservient and uncertain rather than independent and confident
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educational system theory
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nurses are primarily confined to a unit and cannot leave for a breather when things get tense or tough
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the nature of the workplace theory
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has incivility gotten worse or better in the past ten year
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has worsened rise in incivility and decline in goodwill fast paced society and stress are major contributers
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specific ways to end RA
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cognitive rehersal - a behavioral intervention aimed at stopping the negative effects of RA - learned and then applied using behavioral responses and cueing cards for reinforcement -confrontation is hard for almost everyone - but is tied to holding oneself accountable for professional behavior
