MISY 4350 Ch. 4 – Flashcards
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The _____ stage of information technology planning outlines business processes that are central to achieving strategic goals and helps determine which ones could most benefit from information technology.
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business area analysis
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In the _____ stage of selecting information technology projects, organizations define project scope, benefits, and constraints.
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project planning
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In the _____ stage of selecting information technology projects, organizations select information technology projects.
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resource allocation
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_____ are new requirements imposed by management, government, or some external influence.
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Directives
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_____ analysis is a method of calculating the expected net monetary gain or loss from a project by discounting all expected future cash inflows and outflows to the present point in time.
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Net present value
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Benefits minus costs is known as the _____.
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cash flow
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The first step in determining the NPV is to _____.
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determine the estimated costs and benefits for the life of the project and the products it produces
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Which of the following is true of return on investment or ROI?
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It is always a percentage.
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The _____ is the minimum acceptable rate of return on an investment.
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required rate of return
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Payback occurs when:
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the net cumulative benefits equal the net cumulative costs.
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A project's internal rate of return can be determined by finding what discount rate results in an NPV of _____ for the project.
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zero
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In a weighted scoring model, the sum of the weights of all the criteria must total _____ percent.
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100
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A _____ is a document that recognizes the existence of a project and provides direction on the project's objectives and management.
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project charter
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The business case includes information on _____.
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the project objective, high-level requirements, and time and cost goals
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Which of the following are organizational process assets?
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Management systems
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A _____ is a document used to coordinate all project planning documents and help guide a project's execution and control..
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project management plan
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The _____ section of the project plan should describe the major project functions and activities and identify those individuals who are in charge of them.
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project responsibilities
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The _____ section of the project management plan describes how to monitor project progress and handle changes.
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project controls
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The project schedule information section of the project management plan includes ____.
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an elaborate timetable
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The _____ section of the project management plan describes specific methodologies a project might use and explains how to document information.
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technical processes
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The majority of time on a project is usually spent on _____, as is most of the project's budget.
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execution
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_____ should result in improvements in project performance.
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Corrective actions
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Which of the following is a proactive process undertaken to reduce the probability of negative consequences associated with project risks?
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Preventive actions
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An IT company revises its process parameters in response to complaints from vendors that products were not ready on time. This would be an example of _____.
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a corrective action
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A(n) _____ is a formal, documented process that describes when and how official project documents may be modified, the people authorized to make modifications, and the paperwork required for these changes.
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change control system
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_____ involves identifying and controlling the functional and physical design characteristics of products and their support documentation, and ensures that the descriptions of the project's products are correct and complete.
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Configuration management
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