question

________ refers to the ability to model system components and show how the component inputs and outputs relate to one another. A. Abstract reasoning B. Systems thinking C. Dynamic correlation D. Operational logic

answer

B

question

________ is the activity of two or more people working together to achieve a common goal, result, or work product. A. Abstract reasoning B. Systems thinking C. Experimentation D. Collaboration

answer

D

question

Which of the following statements about collaboration is true? A. Effective collaboration is predominantly about being nice. B. Collaboration aims to connect the inputs and outputs among system components. C. The single most important skill for effective collaboration is to give and receive critical feedback. D. The ability to collaborate is innate and cannot be learned.

answer

C

question

Which of the following accurately describes the five-component framework of information systems? A. computer hardware, software, data, people, and purpose B. computer hardware, software, data, procedures, and people C. computer hardware, software, purpose, data, and procedures D. computer hardware, software, communication networks, data, and procedures

answer

B

question

An operating system like Windows or Linux is an example of the ________ component of an information system. A. software B. hardware C. data D. procedure

answer

A

question

Which of the following components of an IS is the easiest to change and causes the least amount of organizational disruption? A. hardware B. software C. data D. procedures

answer

A

question

Information can be defined as ________. A. unprocessed data B. unbiased, non contextual data C. knowledge derived from data D. recorded facts or figures

answer

C

question

Data is defined as ________. A. information presented in a meaningful context B. unbiased information C. the knowledge derived from information D. recorded facts or figures

answer

D

question

Which of the following is the best example of information, and is not mere data? A. a list of property prices in a neighborhood B. the return on investment of an advertising campaign C. the price of company stock on a given day D. the number of students in various grades in a school

answer

B

question

As production manager at a bottling plant for a cola manufacturer, you receive reports containing figures for raw materials from last year, but stated as the current year's. This information would qualify as bad information because it is ________. A. late B. voluminous C. inaccurate D. too narrow in scope

answer

C

question

Which of the following is a component of an IS but not of IT? A. hardware B. data C. people D. software

answer

C

question

For a one-time, ad hoc workgroup, ______ is the most important driver for effective collaboration. A. communication B. version management C. asynchronous communication D. version control

answer

A

question

________ hardware consists of computers that are installed and operated by IT professionals and support the collaboration system. A. Client B. Server C. Program D. Support

answer

B

question

Which of the following choices is not listed as one of the 12 most important characteristics of an effective collaborator? A. The person is open-minded and curious B. The person is a perceptive listener C. The person is someone that is immediately liked D. The person is enthusiastic about the collaboration topic

answer

C

question

The fundamental purpose of the starting phase of a project is ________. A. designing the task status reporting process B. setting the ground rules for the collaboration C. assigning responsibilities for each task D. outlining the tasks to be accomplished

answer

B

question

Determining which team members will do what task and when the task are to be completed is accomplished in the ________ project phase. A. Communication B. Planning C. Starting D. Doing

answer

B

question

Version-management systems ________. A. improve the tracking of shared content B. provide version control of documents C. limit the actions that can be taken by any particular user D. give control over the changes to documents to particular users

answer

A

question

Which of the following pieces of information, if true, would confirm that a decision is operational? A. The decision is made by managers. B. It is a low risk decision. C. The decision is made by an individual rather than a group. D. The decision concerns day-to-day activities.

answer

D

question

The most important component in an information system is _____________. A. people B. hardware C. software D. collaboration

answer

A

question

Which of the following choices is least likely to be used for collaborating on a project where calculations and documentation are required? A. SharePoint B. Google Docs C. Survey Monkey D. Windows SkyDrive

answer

C

question

Employees of multinational organizations who work in different time zones will likely find ________ communication to be more effective. A. parallel B. synchronous C. asynchronous D. sequential

answer

C

question

Which of the following choices is not one of the critical drivers of an effective collaboration effort? A. Content management B. Communication C. Data D. Workflow control

answer

C

question

An organization's goals and objectives are determined by its ________. A. information systems B. business processes C. competitive strategy D. brand image

answer

C

question

Porter's five forces model is used to assess ________. A. industry structure B. value chains C. business processes D. employee performance

answer

A

question

A new drug that has shown promise in curing lung cancer has been discovered by a famous chemical laboratory. This is the only drug effective for treatment of this disease. The laboratory obtains a patent for the product and decides to sell it. This situation is characterized by a ________. A. low threat of substitutions B. high bargaining power of customers C. high threat of new entrants D. low bargaining power of suppliers

answer

A

question

The automobile industry is characterized by many manufacturers and intense competition among them. This statement represents ________. A. low threat of substitutions B. high bargaining power of suppliers C. high levels of rivalry D. low bargaining power of customers

answer

C

question

Which of the following is defined as an organization's response to the structure of its industry? A. competitive strategy B. vertical integration C. nonprofit marketing D. selling orientation

answer

A

question

Porter defined value as the ________. A. amount of money that a customer is willing to pay for a resource B. quality of after-sale service provided to customers C. perceived satisfaction of the customers and sellers after a transaction D. actual money exchanged in return of a product/service

answer

A

question

Lynn is going through this week's delivery schedule. She calls her team and assigns territories for each executive. She contacts the fleet supervisor to arrange trucks for transportation. Which activity of the value chain is Lynn executing? A. marketing B. customer service C. outbound logistics D. inbound logistics

answer

C

question

A ________ is a network of activities that generate value by transforming inputs into outputs. A. business process B. competitive strategy C. linkage D. repository

answer

A

question

A(n) ________ is a collection of something, such as data and raw materials. A. activity B. value chain C. linkage D. repository

answer

D

question

Which of the following statements is true of business process designs? A. Most process designs require people to work in new ways. B. Business process designs do not involve change in procedures. C. Business process designs should be accompanied by a change in management. D. Process designs attract very little employee resistance.

answer

A

question

Locking in customers by making it difficult or expensive for customers to move to another product is called establishing high ________. A. entry barriers B. switching costs C. product standards D. value differentiation

answer

B

question

The ________ is called the "brain" of the computer. A. main memory B. RAM C. CPU D. storage hardware

answer

C

question

Which of the following is an input hardware device? A. plotter B. bar code scanner C. projector D. printer

answer

B

question

To run a program or process data, the computer first transfers the program or data from disk to the ________. A. optical drive B. main memory C. input device D. CPU

answer

B

question

An organization looking to lease much of its IT infrastructure would be good candidates for _________. A. cloud computing B. server farming C. vertical-market applications D. horizontal-market applications

answer

A or C

question

Software designed for a specific industry would fall under which category of application programs? A. Vertical-market application B. Horizontal-market application C. Open-source software D. Cloud computing

answer

A

question

Which of the following is a program that controls the computer's resources? A. application program B. server farm C. firmware D. operating system

answer

D

question

Microsoft's source code is considered ______ because the code is highly protected. A. closed source B. open source C. machine code D. proprietary

answer

A

question

_______ allows you to install two operating systems on the same computer. A. PC virtualization B. PC customization C. Cloud computing D. GNU

answer

A

question

Which of the following is most likely to be the last-choice alternative for a business when deciding to acquire an application software? A. off-the-shelf software B. third-party software C. open-source software D. software developed in-house

answer

D

question

________ represents the software installed in the read-only memory of devices like printers or communication devices. A. Application software B. Vertical-market software C. Operating system D. Firmware

answer

D

question

The term "open source" means that the source code of the program is ________. A. available to the public B. compatible with both 32-bit and 64-bit processors C. available for licensing if desired D. available only to carefully vetted contractors

answer

A

question

In a relational database, a collection of similar records is called a(n) ________. A. file B. table C. application D. field

answer

B

question

To ensure that every row in a table is unique, a column or combination of columns must be selected to serve as the ________. A. unique key B. primary field C. primary key D. foreign key

answer

C

question

Which of the following is a program used to create, process, and administer a database? A. DBMS B. KMS C. Operating system D. Database application

answer

A

question

A person, place, or object would be represented in a database as a(n) ________. A. class B. entity C. attribute D. identifier

answer

B

question

If a student is allowed to have multiple advisers and advisers are assigned to handle multiple students, it would be an example of a ________ relationship. A. 1:N B. M:1 C. 1:1 D. N:M

answer

D

question

________ is the process of converting a poorly structured table into two or more well-structured tables. A. Optimization B. Normalization C. Standardization D. Refactoring

answer

B

question

If a professor wants to track data that involves multiple themes like student grades, student emails and student office visits, it is best he/she uses a __________ rather than a __________ which is best for data consisting of a single theme. A. DBMS, spreadsheet B. spreadsheet, database C. database, spreadsheet D. database, DBMS

answer

C

question

______ is the standard language for inserting, updating, and deleting data in a database. A. SQL B. DBMS C. HTML D. XML

answer

A

question

A database developer is likely to use a(n) ____________ to serve as the blueprint for building a database. This tool describes the entities, attributes, and relationships among entities. A. database design model B. normalization table C. database management system D. entity-relationship data model

answer

D

question

Phone number, email address, first and last name, are all examples of ___________ because they describe the characteristics of an entity. A. foreign keys B. identifiers 0% C. tables D. attributes

answer

D

question

In the following image, the VEND_CODE in the PRODUCT table represents a(n) __________ because it creates the logical connection between the two tables. A. primary key B. entity key C. linking key D. foreign key

answer

D

question

In a business process, a role is ________. A. a physical repository B. movement of data C. a collection of data D. a collection of procedures

answer

D

question

An as-is model ________. A. documents the current situation of a business process B. contrasts the former and current states of a process C. indicates the desired outcome of a business process D. represents the ideal state of a business process

answer

A

question

A business process that crosses into multiple companies is known as a(n) ________ business process. A. functional B. inter-organizational C. cross-functional D. multifunctional

answer

B

question

Which of the following is true for the relationship between business processes and information systems? A. Starting with processes and working toward systems is more likely to result in processes and systems that are aligned with the organization's strategy and direction. B. Information systems incorporate all business process activities, and hence should be developed before business processes. C. Starting from processes and working toward information systems is the best option to anticipate future demands and new business processes. D. Developing information systems before business processes ensures that all activities are considered in the development process.

answer

A

question

Which of the following terms refers to the process of creating and maintaining information systems? A. competitive intelligence B. process mapping C. systems development D. marketing management

answer

C

question

Once we have defined the project's goals and scope, the next step is to ________. A. plan the project B. assess feasibility C. determine requirements D. form the project team

answer

B

question

________ feasibility refers to whether existing information technology is likely to be able to meet the needs of the new system. A. Technical B. Organizational C. Cost D. Schedule

answer

A

question

During the requirements definition stage of developing an information system, the project team will include mostly ________. A. programmers and testers B. testers and business users C. business and systems analysts D. database designers and administrators

answer

C

question

Tasks in the ________ phase of the system development process are to build, test, and convert the users to the new system. A. system definition B. component design C. system maintenance D. implementation

answer

D

question

In a ________ installation, the new system runs alongside the old one until it has been tested and is fully operational. A. pilot B. phased C. parallel D. plunge

answer

C

question

According to Brooks' Law, adding more people to a system development project will ________. A. lower the total project cost B. speed up the project C. delay the project's completion D. require less coordination

answer

C

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