MIS Test 1 Chapters – Flashcards
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            Moore's Law - definition and impact on today's business environment.
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        A law created by Gordon Moore, stating that the number of transistors per square inch on an integrated chip doubles every 18 months. Because of Moore's Law, the cost of data communications and data storage is essentially zero.
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            What products/applications emerged as a result of Moore's law? Why
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        IPAD, Foursquare, Facebook, and Twitter. Future business professionals need to be able to assess, evaluate and apply emerging information technology to business.
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            What are the five components of an Information System
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        Hardware, Software, Data, Procedures, People
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            Define MIS
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        the management and use of information systems that help organizations achieve their strategies
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            Definition of Information vs data - examples of each
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        information is knowledge derived from data. Data is recorded facts and figures. Jeff earns less than half the average hourly wage of all of the Gear Up graphic designers is information. Jeff earns $30.00 per hour is data.
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            5 components of making information "good
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        good information is conceived from accurate, Timely, Relevant, Just sufficient, Worth its cost.
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            Define Collaboration vs cooperation
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        collaboration is a group of people working together to achieve a common goal via a process of feedback and iteration. cooperation is a group of people working together, all doing the same type of work, to accomplish a job.
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            Define Three criteria for a successful collaboration
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        Successful outcome is achieving a good outcome, measured by a grade. Growth in Team Capability is a team becoming more efficient over time provides more service for a given cost. Meaningful and Satisfying Experience making work meaninful
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            What are the four primary purposes of a collaboration effort
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        Become informed, Make decisions, Solve problems, Manage projects.
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            Decisions - understand structured vs unstructured relative to operational, managerial, strategic
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        structured decision - one for which there is an understood and accepted method for making a decision.  Unstructured decision - is one for which there is no agreed on decision making method.  Operational decision - those that support operational, day to day activities. - structured  Managerial decisions - decisions about the allocation and utilization of resources. - structured and unstructured  Strategic decisions - those that support broad-scope, organizational issues. - unstructured
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            What are the project phases and decisions/procedures within each
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        Starting phase - Set team authority, Set project scope, form team, Establish team rules, responsibilities  Planning phase - Determine task, Assign task, Determine schedule, Revise budget  Doing phase - Perform project task, Manage task, Solve problems, reschedule task, Report progress  Finalizing phase - Determine completion, Prepare archival documents, Disband team.
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            Asynchronous vs synchronous communication
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        synchronous communication - occurs when all team members meet at the same time, such as with conference calls or face to face meetings.  asynchronous communication - occurs when team members do not meet at the same time. employees who work different shifts.
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            •What are Porter's 5 Forces
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        Bargaining power, Threat of substitutions, Bargaining power of suppliers, Threat of new entrants, Rivalry.
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            Define competitive strategy
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        the strategy an organization chooses as the way it will succeed in its industry.
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            Understand the 8 Principles of Competitive Advantage - where are there technology impacts
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        Product implementations/1-create a new product or service 2-Enhance products or services 3-Differentiate products or services Process implementations/ 4-Lock in customers and buyers 5-Lock in suppliers 6-Raise barriers to market entry 7-establish alliances 8-reduce cost
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            Understand Porters Four Competitive Strategies - Figure 3-5
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        1-organization can focus on being a cost leader 2-focus on differentiating its products or services from those of the competition 3-organization can employ the cost of differentiation strategy across an industry 4-organization can focus its strategy on a particular industry segment.
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            Technology Storage Capacity Terminology - Byte, KB, GB, TB, etc
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        byte - 1 letter = 1 character, KB - 1024K, GB - 1024 MB, TB - 1024 GB, Petabyte - 1024 TB, Exabyte - 1024 PB
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            Operating System's purpose
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        a program that controls a computer's resources. functions: read and write data, allocate main memory, start and stop programs, facilitate backup and recovery.
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            Volatile vs non - volatile characteristics of memory
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        volatile - memory is lost when power is turned off nonvolatile - memory survives a loss of power
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            Cloud computing - definition, use, advantages and disadvantages
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        is the practice of storing regularly used computer data on multiple servers that can be accessed through a web browser over the internet. *USE-Websites, Text, Email *Advantages-cost savings, Higher productivity, Reduced support cost *Disadvantages-data loss or damage, Loss of control, risk of infection, greater support cost.
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            CIO Paradox - understand the general concept
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        Your Role, Your stakeholders, Your organization, Your industry  See handout.
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            •Virtualization - server and desktop
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        Virtualization - the process by which one computer hosts the appearance of many computers.   Server Virtualization - a server computer hosts one, or more, other server computers.   Desktop Virtualization - a server hosts many versions of desktop operating systems.
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            Thick client vs thin client characteristics
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        Thin Clients - Easy to deploy as they require no extra or specialized software installation   - Needs to validate with the server after data capture    - If the server goes down, data collection is halted as the client needs constant communication with the server    - Cannot be interfaced with other equipment (in plants or factory settings for example)    - Clients run only and exactly as specified by the server    Thick Clients - More expensive to deploy and more work for IT to deploy   - Data verified by client not server (immediate validation)    - Robust technology provides better uptime     - Only needs intermittent communication with server     - More expensive to deploy and more work for IT to deploy    - Require more resources but less servers
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            Why is IT Management about management? - Ch. 1 Adv of an IT Leader
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        Managing technology, managing relationships between departments, vendors, employees and other managers. managing risk profits return, process and people
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            Discuss the Converging Circles of Business Smarts and IT Smarts? What is in the middle?
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        if business people and technology people shared more knowledge, more understanding, the end result would be an improved ability to communicate with each other, resulting in getting work done more smoothly. In the middle would be Valuable people that were the resources to be hired, retained and cherished.
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            •What is Parkinsons Law?
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        Work expands so as to fill the time available for its completion.
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            •Strategic Jeopardy?
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        keeping up with the Jones'
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            •What are critical elements of discussing the cost of IT with the business? Chapter 4 - Adv of An IT Leader
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        IT costs as a percentage of sales  Standardization of technology  The Key components of IT  Utilization of operational support  Research and development  ROI - Return on investments  Understanding of consumption  How to reduce cost
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            •Describe Level 1, 2, and 3 IT Leadership - Appendix of Ch. 5. Adv of an IT Leader
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        Type 1 - dictator, control oriented  Type 2 - Enterprise oriented, Senior Mgmt., Team focus  Type 3 - CIO, strategy focus, Info Resources
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            •What is the debate/discussion between Calder and Huerta?
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        The debate is about how many of the projects of their prospective departments were behind schedule and over budget.  Huerta - argues that there was not enough planning, the project scope was not established in advance, a general project agreement is not obtained for what is to be accomplished, and success is a moving target.   Calder - argues that the users' requirements don't exist in advance, and the requirement aren't knowable in advance. Communicating intangible ideas is very difficult.
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            Describe the principles of Agile Project Management? Ch 6 Appendix - Adv of an IT Leader
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        Deliver something useful, cultivate committed stakeholders, employ a leadership-collaboration management style, build competent collaborative terms, Enable team decision making, Use iterative feature driven delivery, encourage adaptability, Champion technical excellence, Accelerate throughput.
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            Describe some of the issues with the Netifects/IR project - how would you mitigate?
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        1 - consumption of $3MM with no materialized business benefit. 2 - Project Leader should be someone from the IT department 3 - The use of offshoring to India to customize software that was not a part of the original IR. 4 - NetiFects' expertise was in Unix/Linux, Oracle, and Java technologies, not in the Microsoft technologies platform that they were accustomed to using. 5 - IT leadership not apart of decisions
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            Essay questions are primarily focused on main topics of the The Adventures of an IT Leader Chapter 9 or could include discussion items from Using MIS Ch 1-4
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