MIS Exam 3 – Flashcards
Unlock all answers in this set
Unlock answersquestion
ERP extended components
answer
components that support the primary external activities of the organization for dealing with suppliers and customers
question
stand alone application
answer
systems that focus on the specific needs of individual departments
question
make-to-stock process
answer
goods are produced based on forecasted demand
question
legacy systems
answer
older systems that are not designed to communicate with other applications beyond departmental boundaries
question
enterprise systems
answer
information systems that allow companies to integrate information on a company-wide basis
question
vanilla version
answer
the features and modules that a packaged software system comes with out of the box
question
procure to pay process
answer
the processes involved with aquiring goods from suppliers
question
business process management
answer
a systematic, structured improvement approach by all or part of an organization whereby people critically examine, rethink, and redesign business processes in order to achieve dramatic improvements in one or more performance measures, such as quality, cycle time, or cost
question
internally focused systems
answer
information systems that support functional area, business processes, and decision making with an organization
question
value system
answer
a collection of interlocking company value chains
question
supply chain visibility
answer
the ability to track products as they move through the supply chain but also to forsee external events
question
CAM
answer
the use of information systems to control production processes
question
RFID
answer
the use of electromagnetic energy to transmit information between a reader (transceiver) and a processing device, used to replace bar codes and bar code readers
question
supply chain efficiency
answer
the extent to which a company's supply chain is focusing on minimizing procurement, production and transportation costs
question
JIT
answer
An SCM innovation that optimizes ordering quantities such that parts or raw material arrive just when they are needed for production
question
CRM
answer
applications that help to create and maintain lasting relationships with customers by concentrating on the downstream information flows
question
supply chain
answer
commonly used to refer to the network of producers of supplies that a company uses
question
VMI
answer
a business model in which suppliers to a manufacturer (or retailer) manage the manufacturer's (or retailer's) inventory levels based on pre-established service levels
question
CIC
answer
a part of operational CRM that provides a central point of contact for an organization's customers, employing multiple communication channels to support the communication preferences or customers.
question
SCM
answer
applications that help to improve inter-organizational business processes to accelerate product development and innovation and to reduce costs
question
data flows
answer
the movement of data through an organization or within an information system
question
systems development life cycle
answer
term that describes the life of an information system from conception to retirement
question
systems analysis
answer
the second phase of the systems development life-cycle from users, managers, business processes, and documents to understand how a proposed information system should function
question
requirements collection
answer
the process of gathering and organizing information from users, managers, business processes, and documents to understand how a proposed information system should function
question
alpha testing
answer
testing performed by the development organization to assess whether the entire system meets the design requirements of the users
question
pilot conversion
answer
using a new system in one location before rolling it out to the entire organization
question
prototyping
answer
a systems development methodology that uses a trial and error approach for discovering how a system should operate
question
outsourcing
answer
the practice of turning over responsibility for some or all of an organizations information systems development and operations to an outside firm
question
productivity paradox
answer
the observation that productivity increases at a rate that is lower than expected when new technologies are introduced
question
external acquisition
answer
the process of purchasing an existing system from an outside firm
question
systems benchmarking
answer
a way to evaluate a proposed system by testing a portion of it with the system workload
question
request for proposal RFP
answer
a report that is used to tell vendors what the requirements are and to invite them to provide information about how they might be able to meet those requirements
