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Home Page Social Science Economics Finance Cost Accounting Flashcards About MIS Chapter 9

Flashcards About MIS Chapter 9

Daniel Jimmerson
25 June 2020
7 test answers
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question
What helps an organization identify its customers across applications?
answer
Reporting
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question
What helps an organization identify its customers across applications?
answer
Reporting
question
What focuses on keeping suppliers satisfied by evaluating and categorizing suppliers for different projects, which optimizes supplier selection?
answer
Supplier relationship management
question
What does CRM allow an organization to accomplish?
answer
All choices listed
question
What focuses on keeping suppliers satisfied by evaluating and categorizing suppliers for different projects, which optimizes supplier selection?
answer
Supplier relationship management
question
Which of the following is one of the CRM business drivers?
answer
All choices listed
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question
Which of the following operational CRM technologies does the marketing department typically use?
answer
List generator, campaign management, cross-selling and up-selling
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question
What allows customers to use the web to find answers to their questions or solutions to their problems?
answer
Web-based self-service
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Question
What is the right structure for an essay
Answer
A paragraph is a related group of sentences that develops one main idea. Each paragraph in the body of the essay should contain:
  • a topic sentence that states the main or controlling idea
  • supporting sentences to explain and develop the point you’re making
  • evidence from your reading or an example from the subject area that supports your point
  • analysis of the implication/significance/impact of the evidence finished off with a critical conclusion you have drawn from the evidence.